Seminole Casino Brighton Hot

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2.9 (9)
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Details

Address
17735 Reservation Road
City
Okeechobee
State
Florida
Zip Code
34974
Country
United States
Phone
(863) 467-9998

Toll-Free Number: (866) 222-7466
Hours: 24 hours
Restaurants: 2 Liquor: Yes
Casino Size: 24,400 Square Feet
Games Offered: Slot Machines, Poker, Bingo (Wed-Sun)
Overnight RV Parking: No
Senior discount: 15% off food Sun if 50+

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User reviews

Average user rating from: 9 user(s)

Overall rating 
 
2.9
Slots 
 
3.3  (9)
Table Games 
 
1.3  (8)
Customer Service 
 
3.7  (9)
Player's Club 
 
3.6  (9)
Gaming Atmosphere 
 
3.2  (9)
Amenities or Hotel 
 
1.8  (9)
Food & Drink 
 
3.5  (9)
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Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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New ventilation system my ass!!! The casino advertises that they put a state of the art ventilation system in. This is a complete lie. It’s just as smoky in there as it was before. I feel bad for all the non smoking employees that work there. I’m surprised none of them have lung cancer. The general manager of this place should be ashamed of himself. He doesn’t even care enough about his customers or employees to have an adequate ventilation system installed. Speaking of the general manager, you rarely see him around. When you do see him all he is doing is eating. He’s never at any of the events or seems to have any involvement with the casino at all. You would think that he would take a little more pride in running a restaurant that is named after his father. The restaurant is almost always out of something. The other week they were out of pepsi, hamburger buns, lettuce, to go boxes, popcorn, and large cups. That is ridiculous. You would think that someone would be fired over something like that but apparently not because it has been like this on several trips I’ve made there. Oh and don’t go at night because there is no restaurant supervisor on duty so the cocktail servers never walk around to offer drinks because they're always outside smoking. I placed an order 1 night went to check on it 30 minutes later and couldn’t find anyone in the restaurant to help me. I was told by another employee that they were probably around back smoking and sure enough that’s where they were when I walked around the building. It seems like they have 3 supervisors during the day so why not make one work at night to keep an eye on things. Wouldn’t that make sense? This place is a joke. I've witnessed the one restaurant supervisor yelling and cursing at his employees right in the dinning room for not bring all of my food out at the same time when i specifically asked the waitress to bring our food out as it became ready to insure our food was hot. I've learned to ask for that because if you don't everything will be cold. Now onto the slot department. The slot machines are not maintained well. A lot them have doors that randomly trigger as being open which require a tech to be called and when they arrive all they do is bang on the door. Then 5 minutes later the machine does it again and I have to wait another ten minutes for a tech to arrive to bang on the door again. What kind of techs do that? You would think they would try to fix whatever is wrong. No they just beat on it like they're fonzy from happy days. If you hit a jackpot sometimes it takes forever to get paid. I’ve waited upwards of 45 minutes to be paid my jackpot. I’ve went upwards of ten minutes before without my jackpot even being recognized. Thank god there are security officers that walk the floor or else I might still be sitting there now what for a slot clerk to arrive. The players club is ok but my complaint with them is that they never walk the floor to help you. If I need a new players club card I have to go to the players club they don’t walk around and approach and ask if you need a new card. And that brings me to my next complaint. You can never get your card to work in the slot machines. You have to have an employee do it for you because they have a special way of doing it. I assume this is the slot departments fault. 90% of the things where you put your players club card in have 1 problem or another. Whether it’s the keypad or the touch screen, one or the other most likely has a problem or don’t work. Some of them are completely black and don’t even show your points. This place is like a run down shack. The person in charge of the slot department should be ashamed. If you ever have a dispute with the slot machine and ask to speak with a supervisor they always think they are right and never believe you. When you ask to speak to a manager or someone above them they always say that they're the person in charge. Where are the gaming regulators? Why won’t they let me talk to them? I don’t have any of these problems at the Seminole’s other properties. I’ve spoken my peace and I hope someone within the tribe reads this and makes some changes before this place goes under. The Seminoles are great people and I highly respect them. I don’t understand why they let this property be run like this. It's completely different than all their other properties regarding the way business is conducted. You guys need to hire some staff from Hollywood and send them to brighton to get them guys up to par. They don’t know what they're doing.
Overall rating 
 
1.3
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by anonamous March 15, 2014
Last updated: March 15, 2014

Way too much cigarette smoke!!!!!!!!!

New ventilation system my ass!!! The casino advertises that they put a state of the art ventilation system in. This is a complete lie. It’s just as smoky in there as it was before. I feel bad for all the non smoking employees that work there. I’m surprised none of them have lung cancer. The general manager of this place should be ashamed of himself. He doesn’t even care enough about his customers or employees to have an adequate ventilation system installed. Speaking of the general manager, you rarely see him around. When you do see him all he is doing is eating. He’s never at any of the events or seems to have any involvement with the casino at all. You would think that he would take a little more pride in running a restaurant that is named after his father. The restaurant is almost always out of something. The other week they were out of pepsi, hamburger buns, lettuce, to go boxes, popcorn, and large cups. That is ridiculous. You would think that someone would be fired over something like that but apparently not because it has been like this on several trips I’ve made there. Oh and don’t go at night because there is no restaurant supervisor on duty so the cocktail servers never walk around to offer drinks because they're always outside smoking. I placed an order 1 night went to check on it 30 minutes later and couldn’t find anyone in the restaurant to help me. I was told by another employee that they were probably around back smoking and sure enough that’s where they were when I walked around the building. It seems like they have 3 supervisors during the day so why not make one work at night to keep an eye on things. Wouldn’t that make sense? This place is a joke. I've witnessed the one restaurant supervisor yelling and cursing at his employees right in the dinning room for not bring all of my food out at the same time when i specifically asked the waitress to bring our food out as it became ready to insure our food was hot. I've learned to ask for that because if you don't everything will be cold. Now onto the slot department. The slot machines are not maintained well. A lot them have doors that randomly trigger as being open which require a tech to be called and when they arrive all they do is bang on the door. Then 5 minutes later the machine does it again and I have to wait another ten minutes for a tech to arrive to bang on the door again. What kind of techs do that? You would think they would try to fix whatever is wrong. No they just beat on it like they're fonzy from happy days. If you hit a jackpot sometimes it takes forever to get paid. I’ve waited upwards of 45 minutes to be paid my jackpot. I’ve went upwards of ten minutes before without my jackpot even being recognized. Thank god there are security officers that walk the floor or else I might still be sitting there now what for a slot clerk to arrive. The players club is ok but my complaint with them is that they never walk the floor to help you. If I need a new players club card I have to go to the players club they don’t walk around and approach and ask if you need a new card. And that brings me to my next complaint. You can never get your card to work in the slot machines. You have to have an employee do it for you because they have a special way of doing it. I assume this is the slot departments fault. 90% of the things where you put your players club card in have 1 problem or another. Whether it’s the keypad or the touch screen, one or the other most likely has a problem or don’t work. Some of them are completely black and don’t even show your points. This place is like a run down shack. The person in charge of the slot department should be ashamed. If you ever have a dispute with the slot machine and ask to speak with a supervisor they always think they are right and never believe you. When you ask to speak to a manager or someone above them they always say that they're the person in charge. Where are the gaming regulators? Why won’t they let me talk to them? I don’t have any of these problems at the Seminole’s other properties. I’ve spoken my peace and I hope someone within the tribe reads this and makes some changes before this place goes under. The Seminoles are great people and I highly respect them. I don’t understand why they let this property be run like this. It's completely different than all their other properties regarding the way business is conducted. You guys need to hire some staff from Hollywood and send them to brighton to get them guys up to par. They don’t know what they're doing.

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Great food games and fun.
Overall rating 
 
4.5
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
5.0
Reviewed by jessica wooten September 24, 2013
Last updated: September 30, 2013

More fun, plus great food and service

Great food games and fun.

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I like that it is smaller than most, you can find the machines that you like easily and can easily get back to them. Not as crowded as Coconut Creek or Hollywood. I find most of them are not paying well, unless you play the max bet and then I have seen several people dump a lot of money with no return. Free games seem to be harder to get now and a couple of times with several spins little to no money was won. Overall if you want an enjoyable time, you can play for hours with out losing too much money if you don't go overboard on the bets. The food in the restaurant is inconsistent, but when it is good it is really good.
Overall rating 
 
3.3
Slots 
 
4.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by Colleen Parkhurst December 31, 2011
Last updated: January 01, 2012

I like Brighton

I like that it is smaller than most, you can find the machines that you like easily and can easily get back to them. Not as crowded as Coconut Creek or Hollywood. I find most of them are not paying well, unless you play the max bet and then I have seen several people dump a lot of money with no return. Free games seem to be harder to get now and a couple of times with several spins little to no money was won. Overall if you want an enjoyable time, you can play for hours with out losing too much money if you don't go overboard on the bets. The food in the restaurant is inconsistent, but when it is good it is really good.

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We went for the first time this month..LOVED it Took friends from NY who go to a lot of casinos and they loved it!..LOVE PENNY machines!! I had do problem with the smoke.. and returning frequently..noticed there is a hotel 5 minutes away and will stay there over night to enjoy more game time.
Overall rating 
 
3.3
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Reviewed by Jean Brower January 24, 2011
Last updated: January 24, 2011

Slots

We went for the first time this month..LOVED it Took friends from NY who go to a lot of casinos and they loved it!..LOVE PENNY machines!! I had do problem with the smoke.. and returning frequently..noticed there is a hotel 5 minutes away and will stay there over night to enjoy more game time.

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We really enjoy going here while in FL. We spend three months in s. FL and go to Brighton occasionally. While at home up north, we get great promotions to go to the Indian casinos when we go south in the winter. They offer $75 to $200 in free play to each of us and!! at all 5 of the Indian Casinos. We'll visit when we can. We have won several jackpots and a couple drawings while playing. The food is just delicious at Brighton. We go just to eat, sometimes. Because it is smaller than some of the others, someone is always handy to handle any problems, or ready to bring you something to drink. Yes, it is out in the middle of the southern part of FL but the drive is great through the orange groves. I gave a one for table games, cause we don't play them, and a three because there is no Hotel there. We would like to see less smoking but there is a no smoking area.
Overall rating 
 
3.9
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0
Reviewed by Kay G October 26, 2010

Brighton is fun!!

We really enjoy going here while in FL. We spend three months in s. FL and go to Brighton occasionally. While at home up north, we get great promotions to go to the Indian casinos when we go south in the winter. They offer $75 to $200 in free play to each of us and!! at all 5 of the Indian Casinos. We'll visit when we can. We have won several jackpots and a couple drawings while playing. The food is just delicious at Brighton. We go just to eat, sometimes. Because it is smaller than some of the others, someone is always handy to handle any problems, or ready to bring you something to drink. Yes, it is out in the middle of the southern part of FL but the drive is great through the orange groves. I gave a one for table games, cause we don't play them, and a three because there is no Hotel there. We would like to see less smoking but there is a no smoking area.

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too many penny machines...should have more quarter machines....the smoking was just horrible...too far out, dont know if we will visit again unless we are heading to Miami and that will be a short stop for us...
Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
4.0
Reviewed by iris September 07, 2009

slots

too many penny machines...should have more quarter machines....the smoking was just horrible...too far out, dont know if we will visit again unless we are heading to Miami and that will be a short stop for us...

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Was wondering if anyone who has been to the Brighton casino recently has had any type of medical problems???
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Tammy J. May 07, 2009

question.

Was wondering if anyone who has been to the Brighton casino recently has had any type of medical problems???

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To call it "of the way" is an understatement. Very small with a limited number of 25 cent machines...mostly penny, nickel and dollar; Looked great from the outside but shabby on the inside.



Smoke was a little much. If there was a no smoking area I couldn't find it.

Way too far to get to to ever go back. Not worth the effort.



?

Overall rating 
 
2.2
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Mikey April 06, 2009

never again!!


To call it "of the way" is an understatement. Very small with a limited number of 25 cent machines...mostly penny, nickel and dollar; Looked great from the outside but shabby on the inside.



Smoke was a little much. If there was a no smoking area I couldn't find it.

Way too far to get to to ever go back. Not worth the effort.



?

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Found this out-of-the-way casino EARLY this year and really enjoyed the games and winning. When returning to FL in Dec. and Jan., we went 3 times and found that the machines did not pay as well as before, but, we had fun with some smaller jackpots.



There are large jackpots hooked up with the other three Seminole Casinos in FL. Someone will hit these, one of these days. The restaurant has a very good chef for their menu. We went back to just eat.



The employees are really friendly and helpful. There is no hotel. We did not play the table games. Just this summer, Las Vegas style slots were installed, which is a very nice addition to the slot machines that incorporate bingo wins with the slot machine.



The Las Vegas machines do not have bingo connected to them. Having visited several casinos in Vegas and elsewhere, it is fun and interesting. Will visit next year.

Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
2.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0
Reviewed by Kay Georg January 04, 2009

Brighton Seminole Casino


Found this out-of-the-way casino EARLY this year and really enjoyed the games and winning. When returning to FL in Dec. and Jan., we went 3 times and found that the machines did not pay as well as before, but, we had fun with some smaller jackpots.



There are large jackpots hooked up with the other three Seminole Casinos in FL. Someone will hit these, one of these days. The restaurant has a very good chef for their menu. We went back to just eat.



The employees are really friendly and helpful. There is no hotel. We did not play the table games. Just this summer, Las Vegas style slots were installed, which is a very nice addition to the slot machines that incorporate bingo wins with the slot machine.



The Las Vegas machines do not have bingo connected to them. Having visited several casinos in Vegas and elsewhere, it is fun and interesting. Will visit next year.

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