Casino at Dania Beach, The Hot

 
1.8 (9)
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Casino at Dania Beach, The

Details

Address
301 E Dania Beach Boulevard
City
Dania Beach
State
Florida
Zip Code
33004
Country
usa
Phone
(954) 920-1511
Players Club Details
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Toll-Free Number: (844) 794-6244
Self-Parking: Free Valet: $5
Restaurants: 1
Casino Hours: 9am-3am/4 am (Friday/Saturday)
Games Offered: Slots, Video Poker, Poker
Overnight RV Parking: No
Special Features: Live jai-alai games Wednesday/Saturday evenings and Wednesday/Friday afternoons. Daily simulcasting of thoroughbred/harness racing and jai-alai. Poker room opens at 12pm.

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User reviews

9 reviews

 
(1)
 
(1)
3 stars
 
(0)
 
(2)
 
(5)
Overall rating 
 
1.8
 
2.2  (9)
 
1.2  (5)
 
2.1  (9)
 
2.1  (9)
 
2.0  (9)
 
1.7  (6)
 
1.6  (9)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: October 28, 2016)
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Still Many Kinks in Their Armor

The casino has a fresh look - because it's relatively new - but the staff needs to be much-better trained in all aspects of customer service which tends to bleed over into other areas of operations. Haven't tried the new Buffet room yet the food service to date needs to be better prepped and system to coordinate all such services needs a lot of work. Slots are so-so and as far as payouts, they are average at best. The 954 music lounge for shows is poorly laid out for accessible seating and those who pay premium prices. If anyone stands up, no one can see a damn thing unless you are in the front row. Their talent offerings aren't bad and the tickets somewhat reasonable. Downside is that their ticketing office is at their sister venue in Miami so if you have an issue on event day, good luck sucker! The security checking bags does a cursory review. The Club card folks double as staff at a concert (too cheap to hire pros who handle audiences) and then stand there watching the show. For those who work in the arena/aud/venue business, that's a no-no. Serving the paying crowd should be the top priority. I still prefer Vegas and especially love Downtown. The little guy built that town and the Mob during the early days was smart enough to realize that Joe Average was the foundation to long-running success. While I despise the hassle of a 5 1/2 flight, the 2,168 air miles go quickly knowing that I'll be "home" when the wheels touch down at McCarran.

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Overall rating 
 
1.6
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Worst Casino I've Been Too

Worst casino I've ever been to. I'm a high roller or shall I say a max bet player and the promotions are bullshit. Im certainly not a sore loser because gambling is taking a chance but I'd much rather lose $1000 a day with the Seminoles Mardi gras Calder Miami any casino but Dania. You have no pin # to your card they give you vouchers(really VOUCHERS)_and $20 for 2000 points ask any real gambler if that isn't ridiculous do they have any idea what you have to spend to get 2000points it's a freaking insult whenever my family friends want to join me I take them some where else.Spin to win is completely unfair to ALL GUEST and the pay amounts are ridiculous go to any other casino and you want even be insulted like that And don't get me started with free play. Free play is suppose to be based on your level of play(betting amounts and time played,how long how often)and then loaded onto your card. The only reason and I mean the only reason I still go when I feel like it is because its 4min away from my home but honestly driving somewhere is worth it even if I lose I just honestly rather lose somewhere else not with them.

Was this review helpful to you? 
(Updated: October 02, 2016)
Overall rating 
 
4.3
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
1.0

Neat place

Loved the experience.  Fresh, alive games fun
  I usually go to biloxi, Atlantic city and las Vegas. I am high levels at other casinos and enjoy diversion from retired life.  
  This casino hit the spot.  But food needs fixing.  Too high for small size and quality. Simple fix, if management is serious.
   Gaming exciting. Other reviews on return reflect unrealistic expectations.  It is Gambling.  You will loose if you expect to win.

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Complaint

Never eat at the Roasters n Toasters and pay with Debit Card as they charge you card twice and do not notify customer. In addition, you call to speak to manager an Armando returns your call after about an hour when you are told he would call back in a couple of minutes. Furthermore, they do not refund the double charge for 4 to 5 days. Really bad customer service. This is not the norm in any of the other casinos in Florida and I have been to them all. If I would have been notified of this being your standard operating procedure as informed by Armando I would have paid the $4.00 charge at ATM and paid cash. Truly disgusted with service and assistance of management. I will spread the word so others do not go through the same horrific experience!!!!!

Was this review helpful to you? 
Overall rating 
 
1.2
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

LOUSY HOUSE POKER GAMES

The Poker Games against the house (dealer) are a RIP OFF at Dania Casino.

On 3 Card Poker--you do not get paid on the Pair Plus Bet even if you get a pair unless you beat the dealer---The Seminole Classic Casino and Hard Rock Casino pay you for that pair on their Pair Plus Bet each time you get a pair or better whether or not you beat the dealer. YOU GET RIPPED OFF at the Dania Casino.

On Ultimate Texas Hold EM (another RIP OFF at Dania Casino) you do not get paid on the TRIPS Bet even if you get trips or better--instead you lose your money unless you can beat the dealer. The Seminole Classic Casino and Hard Rock Casino pays you every time for any TRIPS or better each time even if the dealer beats you. YOU GET RIPPED OFF at the Dania Casino.

The food service is horrendous and they never have any regular poker tables in action, Their promotions are a joke, You get a way better deal on promotions at The Isle or any other casino.

The place is a ghost town and its just a JOKE!!!!!

Was this review helpful to you? 
(Updated: April 21, 2016)
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

Best Casino I have found in Broward

WOW!!!!! What a place! I went for a concert last weekend and I was impressed. Before we went to the show, we ate at their restaurant. The food was incredible. Everyone from our party of 6 raved about the food. The menu was expansive. They had so many different items. The Casino itself is absolutely beautiful. They have all new machines which are clearly the loosest in town. You can definitely tell the better playing experience. I won $200!!! The concert venue was great. Perfect acoustics. On the way out of the show i stopped to play some 3 card poker. I did not know that the non-indian casinos had table games but loved playing the games. I would definitely recommend this Casino

Was this review helpful to you? 
(Updated: April 15, 2016)
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

waste of time

crappy service, no variety of games. pitiful promotions. food is horrible

Was this review helpful to you? 
(Updated: September 14, 2014)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Awful

Terribly run buy these 4 Argentinian Sr. Directors of operations. Hope they get bought out by an American company.

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Used to be a fun place

Dania Jai-Alai used to be a lot of fun to go visit. Unfortunately, the place is now a ghost town and they are lucky if they get 100 people in there to watch the jai-alai games.



They also play live poker which I guess is the main source of income to keep the place open.



Dania Jai-Alai was bought out by Boyd Gaming (owner of Sam's Town, Coast Casinos and the old Stardust) several years ago and they were supposed to build a new facility with slot machines. However, the slots at the other three pari-mutuels in S. Florida haven't been too successful and Boyd put their plans on hold until things pick up.



I think the major problem is that the state has a 50% tax on all slot revenues and that is what is making it hard for the gaming companies to make any money.

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