Review Detail

 
Hollywood Casino at Penn National
Pennsylvania
OVERALL - The casino is comfortable: good seating at the slots, temperature consistent in all areas, noise level is a bit higher than most would want. ATM's are abundant... rest rooms are a bit hidden. Video table games, including roulette-like slot machines. Soon PA will legalize table games...

FOOD - The Sports Bar is terrible! Lettuce on a sandwich was brown and slimy. When the server was asked: "Would you eat this?" She replied "It is not my job to check orders." My response was "Then it's not my job to tip you." Have eaten at the sports bar 4 times... 3 of the 4 the food well less than expected.

The Steakhouse is GREAT! Exceptional quality and excellent service... but you pay through the nose. Buffet is well stocked, but hours of operation are not very accommodating.

SLOTS - Excellent selection of machines. Play a penny or up to $5 or more. Large payouts can be cash or check - your choice.

PLAYERS SERVICE - Very pleased with the attitude of these folks. They all do whatever it takes to help you enjoy the experience.

Players club does not advertise levels. Just want you to get a card, so they may track your playing habits. When you WIN... you get free action credits to come back and play on them. Of course, the amounts they give are quite small.. average $5 to $35... unless you take home a big jackpot then the offers are $50 to $60.

TIP - Chances of winning... 1 in 5 (so plan 5 trips and if you win big before the 5th one - cancel the rest)
Overall rating 
 
2.4
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Nutn Unique December 08, 2009

Penn Nat'l: Comfortable but don't go hungry!

OVERALL - The casino is comfortable: good seating at the slots, temperature consistent in all areas, noise level is a bit higher than most would want. ATM's are abundant... rest rooms are a bit hidden. Video table games, including roulette-like slot machines. Soon PA will legalize table games...

FOOD - The Sports Bar is terrible! Lettuce on a sandwich was brown and slimy. When the server was asked: "Would you eat this?" She replied "It is not my job to check orders." My response was "Then it's not my job to tip you." Have eaten at the sports bar 4 times... 3 of the 4 the food well less than expected.

The Steakhouse is GREAT! Exceptional quality and excellent service... but you pay through the nose. Buffet is well stocked, but hours of operation are not very accommodating.

SLOTS - Excellent selection of machines. Play a penny or up to $5 or more. Large payouts can be cash or check - your choice.

PLAYERS SERVICE - Very pleased with the attitude of these folks. They all do whatever it takes to help you enjoy the experience.

Players club does not advertise levels. Just want you to get a card, so they may track your playing habits. When you WIN... you get free action credits to come back and play on them. Of course, the amounts they give are quite small.. average $5 to $35... unless you take home a big jackpot then the offers are $50 to $60.

TIP - Chances of winning... 1 in 5 (so plan 5 trips and if you win big before the 5th one - cancel the rest)

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