Review Detail

 
Hollywood Casino at Penn National
Pennsylvania
just got back from a Sunday Night visit to Hollywood. When I go to casinos, I base my opinion on the casino on how long I get to play on my money. I understand fully that some days you lose.. and some you win. HOWEVER.. Within a very short period of time, the machines were eating my money with few bonues and fewer payouts. I commented that it seemed as tho no one was "hootin and hollerin" about winning..????I am always encouraged to see others win because it means that someone is walking away feeling good. We did not have a good experience and noted that for the last 3 visits in the last 3 months it was the same thing. When we left sunday night I remarked that perhaps we should head on over to Dover .... Look forward to reading the slots are hot at Hollywood again.

also, had money jam in a machine and there were only 4 technicians working the entire casino and we had to grab him and make him remove the jam.. He was going to leave us sitting. Not good service.
Overall rating 
 
1.4
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by cathy September 14, 2010

I came to play however...

just got back from a Sunday Night visit to Hollywood. When I go to casinos, I base my opinion on the casino on how long I get to play on my money. I understand fully that some days you lose.. and some you win. HOWEVER.. Within a very short period of time, the machines were eating my money with few bonues and fewer payouts. I commented that it seemed as tho no one was "hootin and hollerin" about winning..????I am always encouraged to see others win because it means that someone is walking away feeling good. We did not have a good experience and noted that for the last 3 visits in the last 3 months it was the same thing. When we left sunday night I remarked that perhaps we should head on over to Dover .... Look forward to reading the slots are hot at Hollywood again.

also, had money jam in a machine and there were only 4 technicians working the entire casino and we had to grab him and make him remove the jam.. He was going to leave us sitting. Not good service.

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