Indiana Grand Casino Hot

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1.9 (16)
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Details

Address
4300 N. Michigan Road
City
Shelbyville
State
Indiana
Zip Code
46176
Country
United States
Phone
(317) 392-7777

This casino used to be formerly known as Indiana Live! Casino

Toll-Free Number: (877) 386-4463
Restaurants: 3
Buffets: B-$15.95 (Sun) L-$9.95 D- $15.95/$23.95 (Fri)
Casino Size: 70,000 Square Feet
Games Offered: Slots, Video Poker
Special Features: Thoroughbred horse racing late April through early July. Harness racing mid-July through early November. Year-round simulcasting of thoroughbred and harness racing.

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User reviews

Average user rating from: 16 user(s)

Overall rating 
 
1.9
Slots 
 
1.8  (16)
Table Games 
 
1.5  (13)
Customer Service 
 
1.9  (16)
Player's Club 
 
1.8  (16)
Gaming Atmosphere 
 
2.3  (16)
Amenities or Hotel 
 
1.8  (13)
Food & Drink 
 
2.1  (16)
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Ratings (the higher the better)
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  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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This is the biggest JOKE for a "casino" or racino in the State of Indiana. They cater only to the high end players. They have old, outdated machines, you have to dig DEEP to even think about breaking even. Their kiosks work less than half the time, their self serve drink machines are always out of ice, it's FREEZING in there, and they truly don't care about what you complain about, they just don't care.

This is "penny machine" mentality. Their quarter machines, .50 cent machines, and dollar machines STINK .. you don't stand a chance here. And yes, I've been going since the "tent" opened. At least there you had half a chance.

They "Pay" for your "VOTE" best casino in Indiana.

It isn't and never will be. I hope they're sold to someone who knows how to run a decent casino and who are fair to their players.

Just say "NO" to Indiana "Grand" Casino.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by marilyn November 25, 2012
Last updated: November 25, 2012

Save your time and money!

This is the biggest JOKE for a "casino" or racino in the State of Indiana. They cater only to the high end players. They have old, outdated machines, you have to dig DEEP to even think about breaking even. Their kiosks work less than half the time, their self serve drink machines are always out of ice, it's FREEZING in there, and they truly don't care about what you complain about, they just don't care.

This is "penny machine" mentality. Their quarter machines, .50 cent machines, and dollar machines STINK .. you don't stand a chance here. And yes, I've been going since the "tent" opened. At least there you had half a chance.

They "Pay" for your "VOTE" best casino in Indiana.

It isn't and never will be. I hope they're sold to someone who knows how to run a decent casino and who are fair to their players.

Just say "NO" to Indiana "Grand" Casino.

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Let me put it this way, it's pretty sad when the buffet is the best part of the casino experience. I go to this casino all the time, because its the closest to my home. I used to hit the dollar machines for 400-600 bucks when the temporary facility was operational. Now, I can't win anything.
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
4.0
Reviewed by Justin Walton November 18, 2012
Last updated: November 18, 2012

Not even worth your time.

Let me put it this way, it's pretty sad when the buffet is the best part of the casino experience. I go to this casino all the time, because its the closest to my home. I used to hit the dollar machines for 400-600 bucks when the temporary facility was operational. Now, I can't win anything.

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Looks good...that's it.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Scott August 01, 2012
Last updated: August 01, 2012

Not a winner

Looks good...that's it.

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I have been going to this place ever since it open over four yrs ago, I have never won anything! I play the slots and i can not win anytime day or night 6pm or 6am 12pm or 12am my dad and I go all time and all we get if anything plus is just your money back! I know that I'm not going be able to pay my house off but I can't even win enough to take my wife out to dinner at white castle I feel like they really don't care if you have a good time or not just bring your $$$ and then as you leave THANKS FOR COMING AND HAVE A NICE DAY!!! I AM SO TIRED OF HEARING THAT BS!
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by james July 14, 2012
Last updated: July 14, 2012

Can't Seem To Win Here

I have been going to this place ever since it open over four yrs ago, I have never won anything! I play the slots and i can not win anytime day or night 6pm or 6am 12pm or 12am my dad and I go all time and all we get if anything plus is just your money back! I know that I'm not going be able to pay my house off but I can't even win enough to take my wife out to dinner at white castle I feel like they really don't care if you have a good time or not just bring your $$$ and then as you leave THANKS FOR COMING AND HAVE A NICE DAY!!! I AM SO TIRED OF HEARING THAT BS!

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I have been going here for almost 4 years and never won ANYTHING. When you get a bonus on the slot machines (for example like a penny manchine), they only pay you like $.50 cents or maybe $1.20 if you are lucky. It is really hard to get a bonus and when you do like I said, it's sad pay out. That is how pathetic this place is. The waitress don't want to bring you drinks. All they are looking for is tips tips tips. They should walk around saying tips tips tips instead of drinks, wine, beer. All this place does, is take your money!!!! I have played from penny machines to $1 dollar machines and still no luck. I have played minium bets up to maxium bets and still no luck. I have tried different machines and still no luck so I hope this tells you a lot about the casino.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Lisa July 05, 2012
Last updated: July 05, 2012

I NEVER WIN HERE

I have been going here for almost 4 years and never won ANYTHING. When you get a bonus on the slot machines (for example like a penny manchine), they only pay you like $.50 cents or maybe $1.20 if you are lucky. It is really hard to get a bonus and when you do like I said, it's sad pay out. That is how pathetic this place is. The waitress don't want to bring you drinks. All they are looking for is tips tips tips. They should walk around saying tips tips tips instead of drinks, wine, beer. All this place does, is take your money!!!! I have played from penny machines to $1 dollar machines and still no luck. I have played minium bets up to maxium bets and still no luck. I have tried different machines and still no luck so I hope this tells you a lot about the casino.

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They not only take your money if you let them park your truck they will steal from you and never pay you back for what was taken. Instead they investigate you. Then they do not even say sorry or, hey how much do we owe you.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Tim June 13, 2012
Last updated: June 16, 2012

Bad Experience For Me

They not only take your money if you let them park your truck they will steal from you and never pay you back for what was taken. Instead they investigate you. Then they do not even say sorry or, hey how much do we owe you.

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I only stopped at this place because my friend from Kansas and my step mom asked me to stop in and see what it was like. In Missouri our casinos are not as flashy, but Indiana Live is quite captivating. I pulled in on my way back to Missouri to see what it was like. I walked in and saw games that i had never seen before and I saw some newer versions of my favorite games from back home. Normally when i am on the road ill stop in St. Louis at Harrah's to play some games and whatnot, but me stopping at Indiana Live was a waste of time. I spent 50 bucks there and receieve no game play. Game play meaning... i didn't win enough to keep playing... 50 cents to a dollar here and there... Well, getting that was enough to piss me off. I got the bonus or special on the machine and it paid 2.00 on a 60 cent bet and this particular machine was a 15 spin bonus.

I don't bash casinos just because i have a bad experience, but yeah this one kinda sucked.... I went back a year later and yeah i was still not impressed and still didn't receieve anything for my troubles, so yeah i quit going after last year... I just drive on home or drive past it looking at how much of a waste and I hope whoever won my money at least did something good with it.
Overall rating 
 
3.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Brian B October 15, 2011
Last updated: October 15, 2011

I only stopped cause it was on the way home to Ohi

I only stopped at this place because my friend from Kansas and my step mom asked me to stop in and see what it was like. In Missouri our casinos are not as flashy, but Indiana Live is quite captivating. I pulled in on my way back to Missouri to see what it was like. I walked in and saw games that i had never seen before and I saw some newer versions of my favorite games from back home. Normally when i am on the road ill stop in St. Louis at Harrah's to play some games and whatnot, but me stopping at Indiana Live was a waste of time. I spent 50 bucks there and receieve no game play. Game play meaning... i didn't win enough to keep playing... 50 cents to a dollar here and there... Well, getting that was enough to piss me off. I got the bonus or special on the machine and it paid 2.00 on a 60 cent bet and this particular machine was a 15 spin bonus.

I don't bash casinos just because i have a bad experience, but yeah this one kinda sucked.... I went back a year later and yeah i was still not impressed and still didn't receieve anything for my troubles, so yeah i quit going after last year... I just drive on home or drive past it looking at how much of a waste and I hope whoever won my money at least did something good with it.

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I live about 15 mins from this place and I was going 2 or 3 times a week and I never win! they give you free slot play but it doesn't matter you won't win anyway even if they give you $500 in free slot play! only the Gold and Platinum card holders win :-(
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by John Q. Public March 15, 2011
Last updated: March 15, 2011

STAY HOME THIS PLACE TAKES YOUR MONEY NOT FUN

I live about 15 mins from this place and I was going 2 or 3 times a week and I never win! they give you free slot play but it doesn't matter you won't win anyway even if they give you $500 in free slot play! only the Gold and Platinum card holders win :-(

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They will run all rv's out in a very short time, security said they just want rv'ers to come in for a buffet and play some slots for 2 or 3 hours, they do have some rv parking along the freeway, very noisy, you would not want to spend the night anyway. I have been around casinos for 35 years, this is one of the most mismanaged I have ever seen. The Buffet looks nice, but the food is not very good at all, they have lowered the prices to get people in. I would not recommend this place to anyone!
Overall rating 
 
1.7
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by Joe Lee September 16, 2010

RV'ers Stay Away!

They will run all rv's out in a very short time, security said they just want rv'ers to come in for a buffet and play some slots for 2 or 3 hours, they do have some rv parking along the freeway, very noisy, you would not want to spend the night anyway. I have been around casinos for 35 years, this is one of the most mismanaged I have ever seen. The Buffet looks nice, but the food is not very good at all, they have lowered the prices to get people in. I would not recommend this place to anyone!

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My husband and I visiited Live a few months after it opened, seeing it advertised on billboards near another casinos we had visited. Our first impression was WOW, what an upscale casino. It has awesome curb appeal, but not what slot players are looking for. We like to play penny slots and could find very few. There was only six machines of the type I would consider one of my favorites. I stood by them for 1 1/2 hours and the same six people played them the entire time. So I had to play some other machines, or a two hour drive from Ohio was totally wasted. Well it would have been better to not play at all. We lost almost $200 in about 45 minutes of actual play time.



We received some meager invitations from the players's club but do not consider those worth another trip. it looks like the reviews thus far indicate no improvement since we were there.
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0
Reviewed by Rosie October 24, 2009

Looks are deceiving.

My husband and I visiited Live a few months after it opened, seeing it advertised on billboards near another casinos we had visited. Our first impression was WOW, what an upscale casino. It has awesome curb appeal, but not what slot players are looking for. We like to play penny slots and could find very few. There was only six machines of the type I would consider one of my favorites. I stood by them for 1 1/2 hours and the same six people played them the entire time. So I had to play some other machines, or a two hour drive from Ohio was totally wasted. Well it would have been better to not play at all. We lost almost $200 in about 45 minutes of actual play time.



We received some meager invitations from the players's club but do not consider those worth another trip. it looks like the reviews thus far indicate no improvement since we were there.

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If you want the Indiana Live experience, Go to the bank, take out all of your money, go back home to your backyard, grab a garbage can, insert your money, grab a match, and set it on fire. this is the same as going to Indiana Live. When it first opened in the new building you had a chance to win but now there is NO CHANCE of winning. The food is good but very over priced. ANY other casino in the state would be a better place to spend your money.
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by James August 20, 2009

Just Set Your Money On Fire

If you want the Indiana Live experience, Go to the bank, take out all of your money, go back home to your backyard, grab a garbage can, insert your money, grab a match, and set it on fire. this is the same as going to Indiana Live. When it first opened in the new building you had a chance to win but now there is NO CHANCE of winning. The food is good but very over priced. ANY other casino in the state would be a better place to spend your money.

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I was one of many who went to the grand opening and like most of us we were overwhelmed when we first walked in. I went over to get a players card which was a nightmare, the system quit working when they tried to make me a players card.



This is Only ONE OF MANY things that were broken.I went over to the poker room first to get me a seat the people in the poker room were very nice and willing to help you out with the new tables. I played in the poker room for about 5 hr and in that whole time i saw 3 waitress and at no time was i able to get a drink.



There was a guy who did order a drink and it took him an hour and a half to receive his drink so you can say the service was very bad. I also stood in line at the deli to get some food for 45 mins .



The food was good but i have never eaten anything that was worth me standing in line for 45 mins. After I was done eating I walked around the place and noticed that about 1 out of every 6 slots were down. some time after midnight i was able to find a slot to play and i did pay out i trade? $1.00 for $20.00 and called it good.



ALL-N-ALL THEY SHOULD HAVE KNOWN THAT THEY WOULD BE PACKED THEY NEED TO GET MORE PEOPLE WORKING . If I'm dumping my money in to the system a drink would be nice. Give it time to die down a bit and it will be better

Overall rating 
 
2.3
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Glen March 14, 2009

not too bad but could be better


I was one of many who went to the grand opening and like most of us we were overwhelmed when we first walked in. I went over to get a players card which was a nightmare, the system quit working when they tried to make me a players card.



This is Only ONE OF MANY things that were broken.I went over to the poker room first to get me a seat the people in the poker room were very nice and willing to help you out with the new tables. I played in the poker room for about 5 hr and in that whole time i saw 3 waitress and at no time was i able to get a drink.



There was a guy who did order a drink and it took him an hour and a half to receive his drink so you can say the service was very bad. I also stood in line at the deli to get some food for 45 mins .



The food was good but i have never eaten anything that was worth me standing in line for 45 mins. After I was done eating I walked around the place and noticed that about 1 out of every 6 slots were down. some time after midnight i was able to find a slot to play and i did pay out i trade? $1.00 for $20.00 and called it good.



ALL-N-ALL THEY SHOULD HAVE KNOWN THAT THEY WOULD BE PACKED THEY NEED TO GET MORE PEOPLE WORKING . If I'm dumping my money in to the system a drink would be nice. Give it time to die down a bit and it will be better

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I think for the locals, its a nice night out. resturants are very nice, atmosphere is very good. I am a Blackjack player so the Video Black Jack was very disappointing, SO MANY SLOTS. This many slots on the floor definitely leads itself to a VEGAS sound and atmosphere.



If you're a card player, stick with the boats, if you play slots then this is the place to go, or if you're a local and just looking for a good meal and to burn a few nickels it's the best place in town.
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Reviewed by Local Yocal March 14, 2009

So So

I think for the locals, its a nice night out. resturants are very nice, atmosphere is very good. I am a Blackjack player so the Video Black Jack was very disappointing, SO MANY SLOTS. This many slots on the floor definitely leads itself to a VEGAS sound and atmosphere.



If you're a card player, stick with the boats, if you play slots then this is the place to go, or if you're a local and just looking for a good meal and to burn a few nickels it's the best place in town.

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Things better change dramatically when they move to their new facility. Must be why the slots pay absolutely nothing! They have to pay for their new 200,000 square foot plus facility. I (or anyone I know) have never hit ANYTHING at this place.



You never see a cocktail waitress and can't believe you have to pay for drinks the way they take your money. Not worth the trip. Save your money and gas.



?

Overall rating 
 
1.6
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Lucille February 25, 2009

Don't waste your time or money


Things better change dramatically when they move to their new facility. Must be why the slots pay absolutely nothing! They have to pay for their new 200,000 square foot plus facility. I (or anyone I know) have never hit ANYTHING at this place.



You never see a cocktail waitress and can't believe you have to pay for drinks the way they take your money. Not worth the trip. Save your money and gas.



?

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The permanent Indiana Live casino is currently under construction. For now they have one of those giant, indoor bubble buildings like you find at an indoor golf driving range. The gravel parking lot and construction do not create a very welcoming atmosphere on the outside but once inside its actually a pretty vibrant environment. The players club sends out alot of mailers for free slot play and food coupons. Also, there are multiple point days. I found most of the slots to be just "OK". There is a pretty nice selection but they are not as loose as some of the casino-hotels on the Ohio river.



The only place to eat is a Wolfgang Puck cafeteria that sells really overpriced fast food. A burger, fries and drink wil run you over $10. The food is really good but certainly not a bargain at these prices. Once the permanent casino is in place I'm sure there will be more eateries.



All in all its an OK casino for people local to Indianapolis who want a fun night out. I would not recommend making it a travel destination from another city. I'll go back again when the real casino is in place - for now I'll stick to Hoosier Park in Andersen which offers better food choices and the race track.
Overall rating 
 
2.7
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by PJ Stroh February 01, 2009

Wait for the permanent casino.

The permanent Indiana Live casino is currently under construction. For now they have one of those giant, indoor bubble buildings like you find at an indoor golf driving range. The gravel parking lot and construction do not create a very welcoming atmosphere on the outside but once inside its actually a pretty vibrant environment. The players club sends out alot of mailers for free slot play and food coupons. Also, there are multiple point days. I found most of the slots to be just "OK". There is a pretty nice selection but they are not as loose as some of the casino-hotels on the Ohio river.



The only place to eat is a Wolfgang Puck cafeteria that sells really overpriced fast food. A burger, fries and drink wil run you over $10. The food is really good but certainly not a bargain at these prices. Once the permanent casino is in place I'm sure there will be more eateries.



All in all its an OK casino for people local to Indianapolis who want a fun night out. I would not recommend making it a travel destination from another city. I'll go back again when the real casino is in place - for now I'll stick to Hoosier Park in Andersen which offers better food choices and the race track.

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A nice temporary casino with new casino to be finish around march attached to race track. Casino atmosphere is very nice and help is very friendly. A nice mix of slots and Video Poker but VP games have very poor pay schedules with the best game being 8/5 bonus poker only at the dollar level and only 7/5 at lower levels.
Overall rating 
 
2.9
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by biggeo December 15, 2008

overall

A nice temporary casino with new casino to be finish around march attached to race track. Casino atmosphere is very nice and help is very friendly. A nice mix of slots and Video Poker but VP games have very poor pay schedules with the best game being 8/5 bonus poker only at the dollar level and only 7/5 at lower levels.

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