Tropicana Evansville Hot

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2.7 (8)
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Details

Address
421 NW Riverside Drive
City
Evansville
State
Indiana
Zip Code
47708
Country
United States
Phone
(800) 342-5386

This casino was formerly known as Casino Aztar

Toll-Free Number: (800) 342-5386
Rooms: 240 Price Range: $130-$145
Suites: 10 Price Range: $160-$240
Restaurants: 9 Valet Parking: Free
Buffets: B/L-$8.95 D-$13.95
Hours: 8am-5am/24 Hours (Fri/Sat/Holidays)
Casino Size: 47,863 Square Feet
Other Games: S21, P, TCP, LIR
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Caribbean Stud Poker, Spanish 21, Poker, Three Card Poker, Let It Ride
Overnight RV Parking: No
Senior Discount: Join Club 55, if 55+
Special Features: 2,700-passenger old fashioned paddlewheeler docked on the Ohio River.

User reviews

Average user rating from: 8 user(s)

Overall rating 
 
2.7
Slots 
 
2.4  (8)
Table Games 
 
2.3  (7)
Customer Service 
 
2.8  (8)
Player's Club 
 
2.8  (8)
Gaming Atmosphere 
 
2.5  (8)
Amenities or Hotel 
 
2.8  (8)
Food & Drink 
 
3.3  (8)
Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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This place is the worst of the worst! I can honestly give this review because My wife and myself have been patrons of this casino for the last several years, on a weekly basis on Saturday nights. When it first opened it was called Casino Aztar, we had tried it once in the beginning and did not care much for it. At the time in Metropolis Illinois,we had been playing at Players casino, Merv   Griffin owned it, GOD REST HIS SOUL... It was a GREAT PLACE.

I tell all of you this because we have been Players in the area since casinos have come into our area that are drivable distance, not requiring an over night stay. Just trying to give you some back ground here folks. Now that we've established we're players now lets get on with my HONEST review of this casino Tropicana formerly casino Aztar.

In 2007 I had told casino host employees that we would be patrons to only their casino, looking back that was a BIG MISTAKE. Players casino had sold to Harrah's in Metropolis Illinois, and it was ok until they banned smoking on the boat. Having the bad habit, and not wanting to leave a slot to go outside to have a smoke, not fun in cold weather, we went to Evansville, it was casino Aztar then.

We never had any luck, other than breaking even, after hours and hours of play, it was fun for awhile, but it seemed they would never cut loose for us. We won a couple of times, small amounts, but after years up there, NEVER NOT ONCE A JACKPOT PERIOD did we win, remember there is two playing.

Now I don't want to come off like we're high rollers because we're not, we played responsible and could afford too. Several hundred a weekend many times more. I got to know all the employees, and after years of breaking even or losing every Saturday night we went up there, I started to complain.

That started last year, coming from a military background I went through the chain of command so to speak. The ones I spoke with we're sympathetic to my concerns, but more less their hands were tied.
And they know longer have JOBS there, including the previous GM Ward Shaw.

Then I called the corporate office and tried to speak to Mr. Tony Rodio CEO, only thing, you can only can leave a message, but I know they're heard, because I received call backs from Evansville.
They gave me a song a dance as always, and said your luck will change. LOL

That must have been infuriating to them that I would take that step, but as an old Airborne Soldier I wanted to get their Attention. And I DID. On Saturday November 1st 2014 I went in loaded my comp play in to one progressive slot and popped it off, by the way I only hit the Max play button.

That night I was ready for action, went to the bar proceeded to knock back my favorite double Jack with a splash of water and glass on the side. After many, shamefully I don't know how many, my wife came to the bar and was ready to eat.

So we were on our way of of the casino when one of the big wig employees walked in front of me, and I told him to get the blank out of my way... MY BAD.. It's OK it was time to go, and long over due.
So we had walked to Mama Mia's to have some dinner, and here comes the Calvary four of them, casino security, long story short I was asked to leave, and while leaving I was giving them my pent up frustrations all the way out the door.

I could go on and on about this casino, and what I've observed there. They do have some good things going for them, and I've told them this. Their restaurants are not bad, and they have good entertainment in the Hoosier lounge on weekends. If your into that, we went to play period.
For consistent Players if I can leave you anything here, it would be to watch out for signs of what we've experienced over the last several years their. I knew going in that Aztar was rated very badly, hence the re-branding under the corporate name Tropicana, and in my opinion it has become worse.

They have resorted to giving away pots and pans luggage and other cheap junk to bring in traffic, I told my wife I find it hilarious, because you see many come in and get it and take it right out the door immediately, and we all know who's paying for that huh?

I know we should have hit the door much sooner, but we like to get out of town on the weekends, and have a little fun. Truly I can tell you this, as far a winning we'd been better off to just have stayed at home and played scratch offs in our state lottery, seriously.

To sum up this review if you go up there, keep your mouth shut, and when you hear them announce over their PA systems “WILL YOU BE OUR NEXT LUCKY WINNER” Keep your fingers crossed.

PS. Their is a good ending kind of, Harrah's casino in Metropolis Illinois, our previous place is coming off the water and is opening up it's new digs on November 19th 2014. We were up their this past Saturday November 8th. And you know what, my wife hit pretty good. So goes the gambling.
Also over the years we patronized Aztar, ie. Tropicana never, ever did a host call us for anything.

Harrah's DID.

TIGHT VERY TIGHT SLOTS PERIOD.. HOPE THIS HELPS... those that might become regulars.












Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by J R Golfendude November 20, 2014

WORST OF THE WORST!

This place is the worst of the worst! I can honestly give this review because My wife and myself have been patrons of this casino for the last several years, on a weekly basis on Saturday nights. When it first opened it was called Casino Aztar, we had tried it once in the beginning and did not care much for it. At the time in Metropolis Illinois,we had been playing at Players casino, Merv   Griffin owned it, GOD REST HIS SOUL... It was a GREAT PLACE.

I tell all of you this because we have been Players in the area since casinos have come into our area that are drivable distance, not requiring an over night stay. Just trying to give you some back ground here folks. Now that we've established we're players now lets get on with my HONEST review of this casino Tropicana formerly casino Aztar.

In 2007 I had told casino host employees that we would be patrons to only their casino, looking back that was a BIG MISTAKE. Players casino had sold to Harrah's in Metropolis Illinois, and it was ok until they banned smoking on the boat. Having the bad habit, and not wanting to leave a slot to go outside to have a smoke, not fun in cold weather, we went to Evansville, it was casino Aztar then.

We never had any luck, other than breaking even, after hours and hours of play, it was fun for awhile, but it seemed they would never cut loose for us. We won a couple of times, small amounts, but after years up there, NEVER NOT ONCE A JACKPOT PERIOD did we win, remember there is two playing.

Now I don't want to come off like we're high rollers because we're not, we played responsible and could afford too. Several hundred a weekend many times more. I got to know all the employees, and after years of breaking even or losing every Saturday night we went up there, I started to complain.

That started last year, coming from a military background I went through the chain of command so to speak. The ones I spoke with we're sympathetic to my concerns, but more less their hands were tied.
And they know longer have JOBS there, including the previous GM Ward Shaw.

Then I called the corporate office and tried to speak to Mr. Tony Rodio CEO, only thing, you can only can leave a message, but I know they're heard, because I received call backs from Evansville.
They gave me a song a dance as always, and said your luck will change. LOL

That must have been infuriating to them that I would take that step, but as an old Airborne Soldier I wanted to get their Attention. And I DID. On Saturday November 1st 2014 I went in loaded my comp play in to one progressive slot and popped it off, by the way I only hit the Max play button.

That night I was ready for action, went to the bar proceeded to knock back my favorite double Jack with a splash of water and glass on the side. After many, shamefully I don't know how many, my wife came to the bar and was ready to eat.

So we were on our way of of the casino when one of the big wig employees walked in front of me, and I told him to get the blank out of my way... MY BAD.. It's OK it was time to go, and long over due.
So we had walked to Mama Mia's to have some dinner, and here comes the Calvary four of them, casino security, long story short I was asked to leave, and while leaving I was giving them my pent up frustrations all the way out the door.

I could go on and on about this casino, and what I've observed there. They do have some good things going for them, and I've told them this. Their restaurants are not bad, and they have good entertainment in the Hoosier lounge on weekends. If your into that, we went to play period.
For consistent Players if I can leave you anything here, it would be to watch out for signs of what we've experienced over the last several years their. I knew going in that Aztar was rated very badly, hence the re-branding under the corporate name Tropicana, and in my opinion it has become worse.

They have resorted to giving away pots and pans luggage and other cheap junk to bring in traffic, I told my wife I find it hilarious, because you see many come in and get it and take it right out the door immediately, and we all know who's paying for that huh?

I know we should have hit the door much sooner, but we like to get out of town on the weekends, and have a little fun. Truly I can tell you this, as far a winning we'd been better off to just have stayed at home and played scratch offs in our state lottery, seriously.

To sum up this review if you go up there, keep your mouth shut, and when you hear them announce over their PA systems “WILL YOU BE OUR NEXT LUCKY WINNER” Keep your fingers crossed.

PS. Their is a good ending kind of, Harrah's casino in Metropolis Illinois, our previous place is coming off the water and is opening up it's new digs on November 19th 2014. We were up their this past Saturday November 8th. And you know what, my wife hit pretty good. So goes the gambling.
Also over the years we patronized Aztar, ie. Tropicana never, ever did a host call us for anything.

Harrah's DID.

TIGHT VERY TIGHT SLOTS PERIOD.. HOPE THIS HELPS... those that might become regulars.












Was this review helpful to you? 
I have been going to this casino for about 4 years now and have always enjoyed my experience there...that is until my last visit. First, overcharged for the room. Then the girl checking us in was very rude. We just asked if our room was ready and she gave us attitude.

When room was ready, found that the bathroom was not cleaned. There was a wet wash cloth still on the floor and bathtub was dirty. Took a while for housecleaning to come and clean the bathroom after complaining.

But I was there to gamble. Normally all dealers are very friendly, but this time there were two or three dealers that were just flat out rude. I was having a bad run of luck on the blackjack table and left for about 30 minutes and came back. The dealer then looked at me and said "well looks like this table is jinxed now". Walked away in disgust.

Then went to play 6 card poker. Never played before so watched others play and looked for any rules on the table. After I felt comfortable with the rules, I started playing. Dealer turned up my hand and then berated me for not putting cards in proper order. So now I am supposed to do the dealers job? And if he had been nicer about it, would not be a big deal...but he just expected me to know that is how I am supposed to present the cards.

Before this incident I always had a good time at this casino. Could be just one bad night. Will come back again just to see, but if the experience is anything like this one, count me out.

Just be wary.

Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Shaun November 02, 2012
Last updated: November 02, 2012

Change for the worse.

I have been going to this casino for about 4 years now and have always enjoyed my experience there...that is until my last visit. First, overcharged for the room. Then the girl checking us in was very rude. We just asked if our room was ready and she gave us attitude.

When room was ready, found that the bathroom was not cleaned. There was a wet wash cloth still on the floor and bathtub was dirty. Took a while for housecleaning to come and clean the bathroom after complaining.

But I was there to gamble. Normally all dealers are very friendly, but this time there were two or three dealers that were just flat out rude. I was having a bad run of luck on the blackjack table and left for about 30 minutes and came back. The dealer then looked at me and said "well looks like this table is jinxed now". Walked away in disgust.

Then went to play 6 card poker. Never played before so watched others play and looked for any rules on the table. After I felt comfortable with the rules, I started playing. Dealer turned up my hand and then berated me for not putting cards in proper order. So now I am supposed to do the dealers job? And if he had been nicer about it, would not be a big deal...but he just expected me to know that is how I am supposed to present the cards.

Before this incident I always had a good time at this casino. Could be just one bad night. Will come back again just to see, but if the experience is anything like this one, count me out.

Just be wary.

Was this review helpful to you? 
I was playing blackjack recently at the $5 min table and after about 4 hrs of playing I found myself up over 3grand. The pit boss,casino mgr and another person came to my table and "froze" the table. All cards were thrown away all chips were colored up and the whole table was removed from the floor with every dealer. All new table,chips,cards and dealers were brought in and I couldn't even get a push. The dealer hit blackjack 6 times in a row. Like it states everywhere the house always wins and if they don't they will change things around so they can win.
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Richard December 01, 2011
Last updated: December 01, 2011

Hit it big

I was playing blackjack recently at the $5 min table and after about 4 hrs of playing I found myself up over 3grand. The pit boss,casino mgr and another person came to my table and "froze" the table. All cards were thrown away all chips were colored up and the whole table was removed from the floor with every dealer. All new table,chips,cards and dealers were brought in and I couldn't even get a push. The dealer hit blackjack 6 times in a row. Like it states everywhere the house always wins and if they don't they will change things around so they can win.

Was this review helpful to you? 
Have been to the casino numerous times over the last several years. And am always amazed at this casino, and all casino's, continuing corporate greed in allowing the continuing deterioration of their tables games to the detriment of every one of their table game casino patrons. In specifically their blackjack game(s). This casino used to offer very fair double deck and 6 deck blackjack games, but those days have long since been part of history. Most all of us gamblers understand that the house needs to begin with an edge to operate with a profit in this kind of business. But with the current blackjack offerings at this casino I will use a football analogy to describe the overwhelming edge that the casino currently operates under with these games....Prior to 2008 if you played blackjack at this casino, it would be like playing a football game in which your team would begin down 3 points. Currently with the "newer" rules, your team would start that same game down 10 to 14 points! Come on now...please!! Shame, shame. shame. Also, has to be the smokiest casino I have ever been into in my life! Marlboro is making a killing both literally and physically at this casino. Years ago I was playing here and began a conversation with a chain smoking female who looked like her better days of health were long gone. Upon further conversation, she informed me that she had just completed her last round of chemotherapy, for treatment of lung cancer, the week prior. And here she was at a casino, on deaths doorstep, chain smoking her ass off along with other candidate for death!

Advise? NEVER play blackjack in this casino. And be prepared to suffer breathing in at least the equivalent of a pack of smokes per hour.
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Steve Smith July 09, 2011
Last updated: July 09, 2011

Bad Blackjack and Smokey!!

Have been to the casino numerous times over the last several years. And am always amazed at this casino, and all casino's, continuing corporate greed in allowing the continuing deterioration of their tables games to the detriment of every one of their table game casino patrons. In specifically their blackjack game(s). This casino used to offer very fair double deck and 6 deck blackjack games, but those days have long since been part of history. Most all of us gamblers understand that the house needs to begin with an edge to operate with a profit in this kind of business. But with the current blackjack offerings at this casino I will use a football analogy to describe the overwhelming edge that the casino currently operates under with these games....Prior to 2008 if you played blackjack at this casino, it would be like playing a football game in which your team would begin down 3 points. Currently with the "newer" rules, your team would start that same game down 10 to 14 points! Come on now...please!! Shame, shame. shame. Also, has to be the smokiest casino I have ever been into in my life! Marlboro is making a killing both literally and physically at this casino. Years ago I was playing here and began a conversation with a chain smoking female who looked like her better days of health were long gone. Upon further conversation, she informed me that she had just completed her last round of chemotherapy, for treatment of lung cancer, the week prior. And here she was at a casino, on deaths doorstep, chain smoking her ass off along with other candidate for death!

Advise? NEVER play blackjack in this casino. And be prepared to suffer breathing in at least the equivalent of a pack of smokes per hour.

Was this review helpful to you? 
I have been to this casino many times over the years and have spent thousands there.My win / loss ratio has been about 15 % / 85 %. The casino is clean and well maintained. The contest winners are like the slot winners, few and far between . They have a 3 drink maximum on the casino floor.I have been cut off numerous times and did not act the least bit drunk..Tips talks.....Like the song says"so many lose , so few win ". That has been my experience at Aztar...Good Luck !
Overall rating 
 
3.4
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0
Reviewed by wes January 05, 2011

aztar

I have been to this casino many times over the years and have spent thousands there.My win / loss ratio has been about 15 % / 85 %. The casino is clean and well maintained. The contest winners are like the slot winners, few and far between . They have a 3 drink maximum on the casino floor.I have been cut off numerous times and did not act the least bit drunk..Tips talks.....Like the song says"so many lose , so few win ". That has been my experience at Aztar...Good Luck !

Was this review helpful to you? 
My daughter, who works full time, goes to college at night, has three children, two of which are under the age of 3 yrs, finally after securing sitters, saving money to go to Aztar, went to the concert at the hotel with her husband and friends. She has not been able to go anywhere and was so excited to go to Evansville to your casino. After the concert, she and her friends started to go to play at the casino and she was not allowed in, the man at the desk said she was drunk! She had a few beers, but she was with her friends from grade and high school and she was very excited. They fool around a lot (always have) and they were teasing each other coming down the hall by kicking at their feet. Mind you, I have seen them do this numerous times, they are so glad to be together. Anyway, she never got to go to the casino. Her husband and friends got in. It was explained to her that they didn't want her to spend her money when she had been drinking. I can tell you she didn't have that kind of money to start with and never spends over what she takes with her. Her father and I have gone to your casino numerous times through the years and dropped a lot of money there. I am very disappointed and she was heartsick to go back to the room and sit while her friends had fun. If this is the way you treat people and I can understand if they are actually drunk, then we don't want to come down anymore.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by MJ Bottoms July 09, 2010

Customer Service

My daughter, who works full time, goes to college at night, has three children, two of which are under the age of 3 yrs, finally after securing sitters, saving money to go to Aztar, went to the concert at the hotel with her husband and friends. She has not been able to go anywhere and was so excited to go to Evansville to your casino. After the concert, she and her friends started to go to play at the casino and she was not allowed in, the man at the desk said she was drunk! She had a few beers, but she was with her friends from grade and high school and she was very excited. They fool around a lot (always have) and they were teasing each other coming down the hall by kicking at their feet. Mind you, I have seen them do this numerous times, they are so glad to be together. Anyway, she never got to go to the casino. Her husband and friends got in. It was explained to her that they didn't want her to spend her money when she had been drinking. I can tell you she didn't have that kind of money to start with and never spends over what she takes with her. Her father and I have gone to your casino numerous times through the years and dropped a lot of money there. I am very disappointed and she was heartsick to go back to the room and sit while her friends had fun. If this is the way you treat people and I can understand if they are actually drunk, then we don't want to come down anymore.

Was this review helpful to you? 


This was my first casino I have ever went to. I love this place!!!



The atmosphere was always great and people were always having a blast!. The bar right before you enter the boat always had great entertainment to get you in the mood for anything.



I only play slots and had my ups and downs there. But overall it was a great place to go and play. Drink service was always good, and their food there was great also.



Players club always sent out great offers and was always trying to get you back there, one thing I really like about this place.



?

Overall rating 
 
3.9
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Claudia Cazee September 17, 2008

First Casino I ever went to


This was my first casino I have ever went to. I love this place!!!



The atmosphere was always great and people were always having a blast!. The bar right before you enter the boat always had great entertainment to get you in the mood for anything.



I only play slots and had my ups and downs there. But overall it was a great place to go and play. Drink service was always good, and their food there was great also.



Players club always sent out great offers and was always trying to get you back there, one thing I really like about this place.



?

Was this review helpful to you? 
Very clean and entertaining.
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by marylsmith January 01, 2006

casino aztar

Very clean and entertaining.

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