Tropicana Evansville Hot

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2.8 (7)
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Details

Address
421 NW Riverside Drive
City
Evansville
State
Indiana
Zip Code
47708
Country
United States
Phone
(800) 342-5386

This casino was formerly known as Casino Aztar

Toll-Free Number: (800) 342-5386
Rooms: 240 Price Range: $130-$145
Suites: 10 Price Range: $160-$240
Restaurants: 9 Valet Parking: Free
Buffets: B/L-$8.95 D-$13.95
Hours: 8am-5am/24 Hours (Fri/Sat/Holidays)
Casino Size: 47,863 Square Feet
Other Games: S21, P, TCP, LIR
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Caribbean Stud Poker, Spanish 21, Poker, Three Card Poker, Let It Ride
Overnight RV Parking: No
Senior Discount: Join Club 55, if 55+
Special Features: 2,700-passenger old fashioned paddlewheeler docked on the Ohio River.

User reviews

Average user rating from: 7 user(s)

Overall rating 
 
2.8
Slots 
 
2.6  (7)
Table Games 
 
2.3  (7)
Customer Service 
 
2.9  (7)
Player's Club 
 
3.0  (7)
Gaming Atmosphere 
 
2.7  (7)
Amenities or Hotel 
 
2.7  (7)
Food & Drink 
 
3.3  (7)
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Ratings (the higher the better)
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  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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I have been going to this casino for about 4 years now and have always enjoyed my experience there...that is until my last visit. First, overcharged for the room. Then the girl checking us in was very rude. We just asked if our room was ready and she gave us attitude.

When room was ready, found that the bathroom was not cleaned. There was a wet wash cloth still on the floor and bathtub was dirty. Took a while for housecleaning to come and clean the bathroom after complaining.

But I was there to gamble. Normally all dealers are very friendly, but this time there were two or three dealers that were just flat out rude. I was having a bad run of luck on the blackjack table and left for about 30 minutes and came back. The dealer then looked at me and said "well looks like this table is jinxed now". Walked away in disgust.

Then went to play 6 card poker. Never played before so watched others play and looked for any rules on the table. After I felt comfortable with the rules, I started playing. Dealer turned up my hand and then berated me for not putting cards in proper order. So now I am supposed to do the dealers job? And if he had been nicer about it, would not be a big deal...but he just expected me to know that is how I am supposed to present the cards.

Before this incident I always had a good time at this casino. Could be just one bad night. Will come back again just to see, but if the experience is anything like this one, count me out.

Just be wary.

Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Shaun November 02, 2012
Last updated: November 02, 2012

Change for the worse.

I have been going to this casino for about 4 years now and have always enjoyed my experience there...that is until my last visit. First, overcharged for the room. Then the girl checking us in was very rude. We just asked if our room was ready and she gave us attitude.

When room was ready, found that the bathroom was not cleaned. There was a wet wash cloth still on the floor and bathtub was dirty. Took a while for housecleaning to come and clean the bathroom after complaining.

But I was there to gamble. Normally all dealers are very friendly, but this time there were two or three dealers that were just flat out rude. I was having a bad run of luck on the blackjack table and left for about 30 minutes and came back. The dealer then looked at me and said "well looks like this table is jinxed now". Walked away in disgust.

Then went to play 6 card poker. Never played before so watched others play and looked for any rules on the table. After I felt comfortable with the rules, I started playing. Dealer turned up my hand and then berated me for not putting cards in proper order. So now I am supposed to do the dealers job? And if he had been nicer about it, would not be a big deal...but he just expected me to know that is how I am supposed to present the cards.

Before this incident I always had a good time at this casino. Could be just one bad night. Will come back again just to see, but if the experience is anything like this one, count me out.

Just be wary.

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I was playing blackjack recently at the $5 min table and after about 4 hrs of playing I found myself up over 3grand. The pit boss,casino mgr and another person came to my table and "froze" the table. All cards were thrown away all chips were colored up and the whole table was removed from the floor with every dealer. All new table,chips,cards and dealers were brought in and I couldn't even get a push. The dealer hit blackjack 6 times in a row. Like it states everywhere the house always wins and if they don't they will change things around so they can win.
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Richard December 01, 2011
Last updated: December 01, 2011

Hit it big

I was playing blackjack recently at the $5 min table and after about 4 hrs of playing I found myself up over 3grand. The pit boss,casino mgr and another person came to my table and "froze" the table. All cards were thrown away all chips were colored up and the whole table was removed from the floor with every dealer. All new table,chips,cards and dealers were brought in and I couldn't even get a push. The dealer hit blackjack 6 times in a row. Like it states everywhere the house always wins and if they don't they will change things around so they can win.

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Have been to the casino numerous times over the last several years. And am always amazed at this casino, and all casino's, continuing corporate greed in allowing the continuing deterioration of their tables games to the detriment of every one of their table game casino patrons. In specifically their blackjack game(s). This casino used to offer very fair double deck and 6 deck blackjack games, but those days have long since been part of history. Most all of us gamblers understand that the house needs to begin with an edge to operate with a profit in this kind of business. But with the current blackjack offerings at this casino I will use a football analogy to describe the overwhelming edge that the casino currently operates under with these games....Prior to 2008 if you played blackjack at this casino, it would be like playing a football game in which your team would begin down 3 points. Currently with the "newer" rules, your team would start that same game down 10 to 14 points! Come on now...please!! Shame, shame. shame. Also, has to be the smokiest casino I have ever been into in my life! Marlboro is making a killing both literally and physically at this casino. Years ago I was playing here and began a conversation with a chain smoking female who looked like her better days of health were long gone. Upon further conversation, she informed me that she had just completed her last round of chemotherapy, for treatment of lung cancer, the week prior. And here she was at a casino, on deaths doorstep, chain smoking her ass off along with other candidate for death!

Advise? NEVER play blackjack in this casino. And be prepared to suffer breathing in at least the equivalent of a pack of smokes per hour.
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Steve Smith July 09, 2011
Last updated: July 09, 2011

Bad Blackjack and Smokey!!

Have been to the casino numerous times over the last several years. And am always amazed at this casino, and all casino's, continuing corporate greed in allowing the continuing deterioration of their tables games to the detriment of every one of their table game casino patrons. In specifically their blackjack game(s). This casino used to offer very fair double deck and 6 deck blackjack games, but those days have long since been part of history. Most all of us gamblers understand that the house needs to begin with an edge to operate with a profit in this kind of business. But with the current blackjack offerings at this casino I will use a football analogy to describe the overwhelming edge that the casino currently operates under with these games....Prior to 2008 if you played blackjack at this casino, it would be like playing a football game in which your team would begin down 3 points. Currently with the "newer" rules, your team would start that same game down 10 to 14 points! Come on now...please!! Shame, shame. shame. Also, has to be the smokiest casino I have ever been into in my life! Marlboro is making a killing both literally and physically at this casino. Years ago I was playing here and began a conversation with a chain smoking female who looked like her better days of health were long gone. Upon further conversation, she informed me that she had just completed her last round of chemotherapy, for treatment of lung cancer, the week prior. And here she was at a casino, on deaths doorstep, chain smoking her ass off along with other candidate for death!

Advise? NEVER play blackjack in this casino. And be prepared to suffer breathing in at least the equivalent of a pack of smokes per hour.

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I have been to this casino many times over the years and have spent thousands there.My win / loss ratio has been about 15 % / 85 %. The casino is clean and well maintained. The contest winners are like the slot winners, few and far between . They have a 3 drink maximum on the casino floor.I have been cut off numerous times and did not act the least bit drunk..Tips talks.....Like the song says"so many lose , so few win ". That has been my experience at Aztar...Good Luck !
Overall rating 
 
3.4
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0
Reviewed by wes January 05, 2011

aztar

I have been to this casino many times over the years and have spent thousands there.My win / loss ratio has been about 15 % / 85 %. The casino is clean and well maintained. The contest winners are like the slot winners, few and far between . They have a 3 drink maximum on the casino floor.I have been cut off numerous times and did not act the least bit drunk..Tips talks.....Like the song says"so many lose , so few win ". That has been my experience at Aztar...Good Luck !

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My daughter, who works full time, goes to college at night, has three children, two of which are under the age of 3 yrs, finally after securing sitters, saving money to go to Aztar, went to the concert at the hotel with her husband and friends. She has not been able to go anywhere and was so excited to go to Evansville to your casino. After the concert, she and her friends started to go to play at the casino and she was not allowed in, the man at the desk said she was drunk! She had a few beers, but she was with her friends from grade and high school and she was very excited. They fool around a lot (always have) and they were teasing each other coming down the hall by kicking at their feet. Mind you, I have seen them do this numerous times, they are so glad to be together. Anyway, she never got to go to the casino. Her husband and friends got in. It was explained to her that they didn't want her to spend her money when she had been drinking. I can tell you she didn't have that kind of money to start with and never spends over what she takes with her. Her father and I have gone to your casino numerous times through the years and dropped a lot of money there. I am very disappointed and she was heartsick to go back to the room and sit while her friends had fun. If this is the way you treat people and I can understand if they are actually drunk, then we don't want to come down anymore.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by MJ Bottoms July 09, 2010

Customer Service

My daughter, who works full time, goes to college at night, has three children, two of which are under the age of 3 yrs, finally after securing sitters, saving money to go to Aztar, went to the concert at the hotel with her husband and friends. She has not been able to go anywhere and was so excited to go to Evansville to your casino. After the concert, she and her friends started to go to play at the casino and she was not allowed in, the man at the desk said she was drunk! She had a few beers, but she was with her friends from grade and high school and she was very excited. They fool around a lot (always have) and they were teasing each other coming down the hall by kicking at their feet. Mind you, I have seen them do this numerous times, they are so glad to be together. Anyway, she never got to go to the casino. Her husband and friends got in. It was explained to her that they didn't want her to spend her money when she had been drinking. I can tell you she didn't have that kind of money to start with and never spends over what she takes with her. Her father and I have gone to your casino numerous times through the years and dropped a lot of money there. I am very disappointed and she was heartsick to go back to the room and sit while her friends had fun. If this is the way you treat people and I can understand if they are actually drunk, then we don't want to come down anymore.

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This was my first casino I have ever went to. I love this place!!!



The atmosphere was always great and people were always having a blast!. The bar right before you enter the boat always had great entertainment to get you in the mood for anything.



I only play slots and had my ups and downs there. But overall it was a great place to go and play. Drink service was always good, and their food there was great also.



Players club always sent out great offers and was always trying to get you back there, one thing I really like about this place.



?

Overall rating 
 
3.9
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Claudia Cazee September 17, 2008

First Casino I ever went to


This was my first casino I have ever went to. I love this place!!!



The atmosphere was always great and people were always having a blast!. The bar right before you enter the boat always had great entertainment to get you in the mood for anything.



I only play slots and had my ups and downs there. But overall it was a great place to go and play. Drink service was always good, and their food there was great also.



Players club always sent out great offers and was always trying to get you back there, one thing I really like about this place.



?

Was this review helpful to you? 
Very clean and entertaining.
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by marylsmith January 01, 2006

casino aztar

Very clean and entertaining.

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