Boomtown Casino New Orleans

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1.9 (6)
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Boomtown Casino New Orleans

Details

Address
4132 Peters Road
City
Harvey
State
Louisiana
Zip Code
70058
Country
United States
Phone
(504) 366-7711
Players Club Details
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Toll-Free Number: (800) 366-7711
Rooms: 144 Price Range: $123-$229
Suites: 6 Price Range: $229-$329
Restaurants: 5 Valet Parking: Free
Buffets: Brunch: $16.99(Sun) L-$9.99 D-$28.95
Casino Size: 29,027 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Mini-Baccarat, Poker, Pai Gow Poker, Three Card Poker
Overnight RV Parking: Free/RV Dump: No
Senior Discount: $7.99 lunch buffet Tuesday if 55+
Special Features: 1,600-passenger paddle wheeler on the Harvey Canal. Family arcade.

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User reviews

6 reviews

 
(1)
4 stars
 
(0)
3 stars
 
(0)
 
(1)
 
(4)
Overall rating 
 
1.9
 
1.7  (6)
 
1.3  (3)
 
2.0  (6)
 
2.2  (6)
 
1.8  (6)
 
2.0  (4)
 
2.0  (6)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: May 31, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Horrible !! Will not stay again

Staff were rude , hotel is run down . Jazzuci in the king room suite would not work properly neither did some lights . we stayed may 30th, my kids were looking forward to the pool because the hot weather , just to be informed it does not open until June 2nd which is ridiculous and we were not informed when booked . Save you money and go to a better hotel than this one ! 

Was this review helpful to you? 
(Updated: September 01, 2016)
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Don't understand negative reviews

We went in June, I won over 1000.00 its been like that every time we've gone there. Going again Sunday hope our luck holds up. All in all it's a great place to go.

Was this review helpful to you? 
(Updated: May 31, 2016)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Disappointed

My mom and I went to gamble for a couple of hours on Memorial Day.  We usually have a great time. Today, the slots were so tight that we could not win 50 cents. All they have are the new slots which is a penny but you need to pay over 100 pennies to play. Then, we went to the buffet. The food was terrible. It cost 36.00. We could have had a great meal with left overs for that price. Will not eat there again. 

Was this review helpful to you? 
(Updated: January 29, 2015)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

I Will Avoid The Place

Tight slots. Retro bingo haul

Was this review helpful to you? 
(Updated: October 09, 2011)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Very Tight Casino

Casino is close to the house and my wife and I go from time to time. Slots are real tight, table games are alright-a little on the tight side, cocktail service is really poor and the food is alright. For the casino being located in the New Orleans area, the food is actually bad but for visitors from other states that aren't use to flavored food (spicy), you will enjoy it. Over all, I would recommend you deal with the traffic and go to Harrah's New Orleans or take the ride to Kenner to Treasure Chest Casino. Harrah's is your best bet if you don't want to walk in and walk out.

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Worst Casino in New Orleans

Please, please be advised that this is the WORST casino in the New Orleans area. It is filthy. You can get better food out of a gas station. I have NEVER seen so many people lose money like they do at Boomtown. If you want a good gaming experience, you will need to visit the Mississippi Gulf Coast or try Harrah's downtown. The Boomtown caters to local customers. Their customer service is the pits. If a machine jams, you can expect a wait of 10 to 20 minutes to be serviced. It is simply put, "Come to the Boomtown and Lose Your Money". What a horrible, horrible, horrible place to spend any time in. And as I said before, if you are inclined to visit, eat before you come or plan on going out to eat afterwards. The food is the pits!!!! As a second thought, I wonder if they are going bankrupt? The last time I was there, it seemed to be less and less people working. That would explain the rotten food and no customer service.

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