Hard Rock Rocksino at Northfield Park Hot

 
4.5 (2)
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Hard Rock Rocksino at Northfield Park

Details

Address
10777 Northfield Rd
City
Northfield
State
Ohio
Zip Code
44067-1236
Country
United States
Phone
(330) 908-7625
Players Club Details
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Restaurants: 3
Admission: Free/$1.75 (Fri/Sat)
Buffets: L- $14.99/$19.99 (Sun)
D- $16.99/$19.99 (Fri/Sat)
Clubhouse: $1.25 (Mon/Wed)/$3 (Fri/Sat)
Games Offered: Video Lottery Terminals, similar to slot machines.
Special Features: Daily Simulcast. Live racing (Mon/Tue/Fri/Sat).

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User reviews

2 reviews

Overall rating 
 
4.5
Slots 
 
4.5  (2)
Table Games 
 
4.0  (1)
Customer Service 
 
4.5  (2)
Player's Club 
 
4.5  (2)
Gaming Atmosphere 
 
4.5  (2)
Amenities or Hotel 
 
5.0  (1)
Food & Drink 
 
4.5  (2)
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Mr. T
Overall rating 
 
4.2
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0

Needs Better Rewards For Players

As far as I can tell the place is a good time I'm there everyday since a friend told me to go. The only hitch is at thistledown or the horseshoe you get treated better. I'm a rockstar reward holder and let me tell you that I spent over 500 there last night and I'm only showing 8 or nine points and I had 4 so no good in my opinion. Second, I went today and spent 50 dollars at least I think more like 70 to take part in the spin to win promotion and never came close to being rewarded a spin. There is something wrong with their system and should be adjusted. The staff on the other hand is excellent and are helpful and polite except don't call there and get transferred cause I received a voice message saying they weren't available and leave a message. I mean really? It's close to home but you can't turn your reward credits for cash or free play at the very least so that makes the other two casinos more appealing. I am not a wealthy man but budget recreation money towards gambling and it upsets me to think I'm being rewarded but really I'm getting bs I don't really want . The establishment is beautiful and the staff is excellent but the perks most places give are not there I'm considering cutting up my hall of fame card that who knows how much it cost to win that level player because I feel like they are not interested in keeping the regulars , no matter what they spend too happy.

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(Updated: June 11, 2015)
David Thomas
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

Hard Rock Casino Northfield Ohio

The staff is excellent and the buffet is awesome there could be a better selection of rewards like trading for freeplay or less points to get the promotions because some of us are not rich and on a budget. The atmosphere is electric and it is a fun time every time I go. Thanks Northfield Hard Rock

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