Oneida Bingo & Casino Hot
Toll-Free Number: (800) 238-4263
Reservation Number: (800) 333-3333
Rooms: 408 Price Range: $105-$159
Suites: 40 Price Range: $195-$449
Restaurants: 3 Liquor: Yes
Buffets: L-$12.99/$14.99 (Sat/Sun)
Hours: 10am-4am (Tables)/24 Hours (Slots)
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Let It Ride, Three Card Poker, Four Card Poker, Mini-Baccarat, Bingo, Off-Track Betting
Overnight RV Parking: Free/RV Dump: No
Special Features: Two casinos. One is connected to Radisson Inn where hotel rooms are located. Free local shuttle. Smoke shop.
No concept of how a casino should be
I have been going to this casino for the last 13,almost 14 years and I have only won ONE jackpot on the slot machines, no joke. The machines are so tight it would be easier to squeeze a pumpkin out of a olive. The employees are very rude, they laugh at the players, and do absolutely nothing. Everytime I go there they either sit and watch you like you are a criminal waiting to rob the place (which THEY are doing to their customers), or they walk around, in circles, bothering people. Since they are SO wonderful on paying the jackpots (not)...they need to get rid of most of their staff as no one wins, why have all the workers when NOTHING HAPPENS??? The promotions are ridiculous. Other casinos would laugh at the people that run this place, knowing they are doing the exact opposite for their customers. It's apparent to me these people aren't competent enough to realize that in order to run a decent casino, the customers need to be happy. Usually that means promotions, offers, NOT having to go the Gold Club to ASK for a room. There are no more bus tours...but that is ok. The travelers that come and spend money can and do go somewhere else, where they are appreciated and actually come home with some money, or at the very least break even. It's a shame I live in the area, I bang my head everytime I go to this place, knowing I will most likely lose. But with being the optimist that I am I always hope for a better day. After tonight though, that was the last straw. Do NOT go to Oneida, I will never recommend anyone else go to this joke of a "gaming" establishment.
Worth the drive to Milwaukee
Oneida is out for Oneida. They do not care for the customer at all. You should never go to the casino expecting to win, but it's not even fun here. They shut down a popular bank of machines because they claimed people were "cheating". It's a slot machine, how do you cheat?! Customer service is horrible, food sucks, and its way too crowded. I would rather go to any other casino, not Oneida owned.É
DON'T GO THERE!!
Made the mistake of taking a detour after an event and lost $300 in the slots without even getting any play, and noticed no one else was winning anything either. All of a sudden around dinner time, the machines lit up a little bit and I saw some people actually hitting a little bit: didn't know their investments, but didn't see anything over $800 and NO JACKPOTS ANYWHERE despite videos being displayed of past jackpot winners with no date. Years ago?? I kept kidding myself about trying to get something back; after another $200, I had cashed out $110, but lost that as well. Again, others were not winning anything either. NO $1200 winners! Don't understand why the state has gotten so lax on this, and increase the fines for not paying the proper 80% payouts. This place has got to be less than 50%. The bars are a much better option. They generally pay back about 65%.
Went to try to get something to eat and no one was at the counter for at least five minutes with two people in front of me.
I WILL NEVER!!! BE BACK!!!
I Think They Profile
I have been going to Oneida for the last three months and all I do is lose. Then when I leave my machine a player betting minimum will play behind me and win. This is after I put anywhere from $300 to $500 in the machine. I think they see me come up and shut the machine down till I run out of money. They don't pay out anything. I went up 40 times in a row and broke even twice and one once. This was a few years ago, but not much has changed. Also I have put $2500 in a slot one night and the biggest hit I got was $60. How does that happen. I wouldn't waste your money.
Horrific training- I won
I only play craps and I win more than I lose. In the past six months they hired and "trained" a lot of new dealers for the craps table. On some nights it was quite literally every single roll a controversy would break out because one or more of the dealers would mess up. Placing bets, paying bets, changing bets, all become such a frustrating experience many people just walk away. Management was told and the bottom line was "you don't have to play here, they need to learn somehow". So the idea of paying staff to learn their jobs on dummy tables with fake money is not a practice they use. Two different managers told me the dealers are given basic training but then the real training is on the live tables with real money. Both managers agreed they wouldn't let a new person making a lot of mistakes work on their cars or handle their investments. But both indicated it was fine with them that craps dealers can make numerous mistakes and it was okay with our money "somebody will catch it". Yeah. Right. The valets are great and the servers are great. Some of the craps dealers are great. But overall the lack of training when dealing with hundreds if not thousands of dollars riding on one roll of the dice doesn't make me ever want to go back.
I understand we as players run into a bad streak of luck especially playing the slots. My wife and I went up to Oneida on Good Friday and got a special rate of $45 at the Radisson so we stayed the night. We played around 10 hours between the main casino, mason Street and Imac locations. We were up and then we were down. I do not feel a slot machine is an ATM and should not be treated as such. We ate at a few restaurants they offered and the food was very good! Woke up on saturday, expecting to spend a little more and then leave.2 hours later we were up $1,400 and good judgement prevailed and we left. So it's not always bad things that happen..it truly is all luck...some good some bad.
don't waste your time
Extremely tight machines. Please don't waste your time giving your money away to the tribe.. old machines. poor service. no pay outs. can't even break even here.
Saddened and hurt
Been going on and off since 2003, nice visual but rude tellers. Very tight machines slots, but we just go to get away from the kids, it's are little getaway. If they want to keep the enjoyment down by all means keep the status Quo. When we win our money back to put in half of it again, we drive home thinking we did ok. It's become a certainty we will not make any money there. We will never recommend the place to a single person. The other bingo and smaller casino needs new chairs like the bigger casino. Our backs only allow us to get taken for only three hours instead of an all nighter, because we find ourselves slouching in the chairs all night. I don't play table games my wife and I like to hang out together. The hotel is ok on the newer remodeled side of the Hotel.
What a waste
I thought the new addition would mean new fun machines. As far as I can see, it meant new carpeting and one new restaurant. Where is Red Hot Fusion, Cash back dollar, Multi strike poker? I have not come home with more than I left with in 3 years. The machines eat $20 bills like peanuts. The Executive Club is a farce. Play all month and lose thousands and they will give you $30 in promo money. The only reason it is crowded all the time is because it is the only game in town. I am starting to think that I am going to put another quart of gas in my car and take my trips to Keshena, North Star, Wittenburg or even Ho Chunk. Enough of the machines that do not pay a dime in $40. It is obviously cheaper to pay the state fines than to treat your customers fairly.
The tightest slots I have ever played. I am gold member and go to Mason Street casino at LEAST 3 times per week (for the past couple of years)and spend a few or couple thousand per week. Last night I lost $3,000 in 2.5 hours on penny machines with only 1 or 2 times hitting over $50 in a win. SAD. Everyone I see there loses. Please save your money for better things....I quit. ;(
They don't wanna write back to me
I have sent them THREE e-mails with a simple question about the types of keno machines they have. It has been over seven days and they can't be bothered to answer me. So I won't be bothered to go and give them my money.
Good Craps Tables
My wife and I are doing 16 out of 17 straight weekends of gambling. We usually alternate between Oneida in Green Bay and Potawatomi in Milwaukee because we are centrally located from both places and my affinity for craps. Oneida is a clean modern place that always has the $5 min. craps tables I want. Oneida doesn't send us monthly bonuses like Potawatomi does but their points payouts are ok. It only takes 750 pts to get a free buffet which isn't bad. I think the buffet food is above average. If the wife and I aren't hungry enough for the buffet, we get an asian dish at the noodle bar. You get a 10% discount for showing your club card and we both can fill up pretty good for well under $20. And you get your food quick. The wife has her favorite slots scouted out and generally does well at them. I am ahead at the craps tables. The craps tables crews are always decent but I wouldn't mind a little more recognition since I play there every other week. (same at Potawatami) They should know me by now. I believe I heard that Oneida has changed how they give out player bonuses from being based on a 90 day period to a 30 day one so time will tell if we start receiving bonuses comparable to Potawatomi.
Average is the Best Word to Describe Oneida
Oneida Casino is probably the best the area has to offer. But that's not saying much. Average selection of slots, perhaps a bit below selection of table games. The casino is generally clean and everything is ok. However, comps are as close to non-existent as you can get. I played and lost $2k last month and received $5 in freeplay and $5 in food. That's like leaving a 25 cent tip for a waitress imo. Insulting!
Stay Away From This Casino
My wife and I have visited this casino 4-5 times in the last year and we are not going back. The machines have been screwed down so there is literally no payout. One can put $10 in a couple of machines, and in 2 minutes you are out of plays and have won nothing at all. Looks to me like they are trying to pay for the place in a short time. The casino payouts use to be a little better but lately there is no reason to go there, as Wisconsin has some better places to gamble. Also, the food is lousy and buffet is not fit to eat either. The place smells of smoke and the machines are really close together. In addition, the drinks are very expensive.
They are cheapskates
I must say in all the years I have gambled at this casino, I have never, ever seen such a cheap casino. The paybacks are pathetic, and if they do, you make $2 on a 15 spin bonus on a penny machine. Bonuses are meant not only for entertainment, yet you would think they would find in in their hearts to keep their patrons happy by at least paying THREE DOLLARS at times! A lot of player's favorites are not available anymore...they have been replaced with crappy machines that no one plays, except when it is the weekend and there are no other machines to play. I am beginning to think they consider a jackpot $100. It is ridiculous...they also have rude employees that smirk and laugh at you while you are playing. They fail to remember that without us losing our money in their smoke-filled, negative establishment, they would not have jobs. As far as the hotel, I have only stayed there once so I would have to say it is alright. The business center is nice and quiet, although if you are not a guest you need a key to access it. The buffet is decent, but not as good as some of the buffets in Vegas, Ho Chunks buffet or Mystic Lake's buffet, which is in Prior Lake, Minnesota. Over the years, their player's club has gotten better, but they still have a long way to go. In conclusion, if they got their heads on straight, called for better paybacks on the machines and hired more considerate dealers and other employees. everyone would be happier.
Oneida casino and Mason Street casino same owners
Don't waste your time, it is weird machines and they do not pay at all. Mason Street Casino, a smaller casino, is so bad that you'd have more fun burning your money and a better chance of doubling it, that is how bad Mason Street is. The cashiers are VERY RUDE!!!! One woman yelled at me because her shift was ending in the cashiers cage and told me to hurry up to the window. What a WITCH! Don't waste your time going to Mason Street Casino.
Love this casino!
We enjoy overnight trips to Oneida Casino and stay on the property at the Radisson Hotel. I play slots and win quite often. Table games seem to be so-so, winning a little or losing a little. We love the people at the Players Club booth! They are always cheerful, friendly, and the lines are usually very short or non-existent. Lots of security around, but we never feel like we need it here -- very comfortable. Casino is packed on weekend evenings and it's difficult to get on a favorite machine. The weekend brunch at the Buffet is nice, but otherwise, meals at the buffet are average. Go to the Pub and Grill/ restaurant nearer the hotel end of the building for a delicious sandwich. We love staying at the Radisson Hotel-- very friendly/ professional staff that is very accommodating. We bypass Potowatomi (very close to home), and drive 2 hours a couple of times a month to go to Oneida! Way better atmosphere, winning odds, and customer service!!!
Great Place to Have a Great Time.
We recently visited this casino and all I can say is WOW. This is one of the best casinos we have ever visited. They have outstanding customer service and gaming. We needed directions and their security personal could give us the info from there to the front door of the place we were going. This casino is really a great place to play and have a good time. Great job Oneida Casino. Thanks for the wonderful customer service.
They cater to the customer.
Place is horrible
The trend toward the electronic gaming is sad. Further...for the novice that enjoys gaming on nickle machines - it appears there is no room for me at the casinos any longer. I also could not believe the lack of any winning spins on the few electronic nickle machines I played. I am also aware that Indian casinos would rather pay the fines for not paying out and take in even more cash. Wisconsin needs to eliminate the monopoly and start allowing county gaming regionally across the state. It is controlled and the money can go back toward the schools at least. Having moved here recently from Iowa - there are better payouts in Iowa and the property taxes are lower - why not put your gaming money back into your communities?
put your money in your gas tank!
Geesh if the Oneida's tightened the machines anymore, they wouldn't even spin!
I agree with the majority of the other reviews. You can POUR the money in and get next to nothing back to even play with.
The days of being able to entertain yourself at their slots are DONE! It's more entertaining to them watching all us fools fill their machines. Put your money in the gas tank and take a ride 30 minutes up the road. Even if you lose, at least you can say "they let me play"!
YOU ARE GETTING PAID????????
I donate to the tribe every time I go, I really ought to stop, but that's one of the reasons I visit the area===family, the Packers and to contribute. The selection of slots are good, and as well the table games. Don't expect to win, though. My family used to win about 2-3 years ago, but not so much lately. They haven't learned their lesson, either.
Paying for drinks at 4-5 dollars a pop irritates me, they should be free, that's why I like Vegas and AC. The casino in Milwaukee must be quite a dump for the other people to proceed hours to come here.
Oh, and by the way, a friend witnessed (allegedly) the casino staff disable a machine that was winning when the patron went to the bathroom. The patron pulled out his ticket, and reserved his machine by placing a cup on the seat. When he came back, the machine was disabled. You be the judge. Buyer beware.
BAD BAD PAYOUTS
I think it's pretty bad when you play over $3,000 in two days through the slots and walk out the door with nothing!!!!!!!!! I guess that says all there is to say about Oneida.
ANOTHER GOOD ONE
My wife and I have returned again from an overnight stay at Oneida.Once again, the staff was courteous and friendly!
We won again but as usual, I gave alot of mine back but had fun doing so! Seriously, if you go, take the time to go to the Mason Street Casino.(shuttle provided). Great selection of older quarter and dollar machines. I love the 3 reelers and they have lots! And they seem to pay well.
My thanks again to the folks at Oneida for their hospitality!
Been going there since I was 21, and I enjoyed it before they brought all those new games in within the past 18 months. The new games just don't pay out like the old ones did. A lot of the games now just take your money so fast its crazy!
Ever since they converted to ticket-in, ticket-out the good games are now gone and replaced with ones that eat up your money like it's water. I have played on all denominations there, your best odds are on dollars.
The new penny, 2 cent, nickel, and especially quarter games will eat your money up QUICKLY with very little play for the dollar. In order to win on most games there you need a bet of $5 a play to win anything, unless you're playing dollar machine. Stick to the craps table and leave ahead if you go.
Not As Good
Very poor payouts!!! I have been going for 17 years, love to gamble and slots just don't pay out.
Great time-AGAIN !!
Our second trip to Oneida in 2 months and all we can say is..WOW! Such friendly staff and great atmosphere..We stayed at the Radisson Saturday night and did so well in the casino, we decided to stay on Sunday night also.The folks at the Radisson gave us a free upgrade to a Romance suite and boy! Was it romantic.!! Comped bottle of champagne, jacuzzi suite with all the amenities.Casinos still had great selection of machines and they actually payed out.Take the drive and bypass Potawatomi in Milwaukee..You'll be glad you did...Great people at Oneida and no riff raff!!
Potowatomi no more!
My wife and I just got back from an overnight stay at Oneida Bingo/Casino. We had a great time. Wonderful and friendly staff at all 3 casinos. They actually cared about you and didn't ignore you like the staff in Milwaukee! These people treated you the RIGHT way!
Good slot selection and payouts did not seem to have been tightened up! Another bad mark for the folks in Milwaukee. They had Rapid Roulette for $2.50 minimum and we had a blast playing.
Drink service was top notch too.We actually won some too but it really didn't matter because the whole experience was GREAT. I'm telling you the truth. We live in far northern Illinois and we will pass by Milwaukee from now on. It's worth the extra drive (only 2 1/2 hours for us) to be treated so well and not have to deal with lowlife patrons and rude or non-caring staff such as you find in Milwuakee.
Good riddance Potowatomi----Hello Oneida!!
"One of the Best"
Oneida's one of Wisconsins best! The casino package for the hotel that we received was excellent. Lots of free coupons for food and drinks that were all actually used!
The hotel itself was very, clean, comfortable and up to date. We mostly just play slots, but could play for a long time. (Not big payoffs, but enough to enjoy and keep playing !!!!)
The food at The Pine Tree Grill was excellent ! Even the "free" breakfast" was of "high" quality. We definitely will be going back !!!!!!
Oneida has a very good atmosphere and a lot of different kinds of slots. There are video poker machines where if you are dealt two or three aces you get a second chance to draw for additional aces. I had a lot of fun there.
Also there is a shuttle bus to the IMAC Casino/Bingo Hall which is only a block or so away. We didn't stay at the hotel so I don't know how it is, but it looks pretty good.