Hon-Dah Resort Casino

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1.6 (11)
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Hon-Dah Resort Casino

Details

Address
777 Highway 260
City
Pinetop
State
Arizona
Zip Code
85935
Country
United States
Phone
(928) 369-0299

Toll-Free Number: (800) 929-8744
Rooms: 126 Price Range: $109-$129
Suites: 2 Price Range: $179-$199
Restaurants: 1 Liquor: Yes
Buffets: B- $6.99/$24.99 (Sunday)
L- $7.99/$24.99 (Sunday)
D- $13.99/$24.99 (Friday/Saturday)
Casino Size: 20,000 Square Feet
Overnight RV Parking: Must use RV park
Games Offered: Slots, Video Poker, Poker, Blackjack
Special Features: 258-space RV park ($34.77 per night). Convenience store. Gas station.

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User reviews

11 reviews

5 stars
 
(0)
 
(1)
3 stars
 
(0)
 
(2)
 
(8)
Overall rating 
 
1.6
Slots 
 
1.5  (11)
Table Games 
 
1.9  (9)
Customer Service 
 
1.4  (11)
Player's Club 
 
1.6  (11)
Gaming Atmosphere 
 
1.4  (11)
Amenities or Hotel 
 
1.7  (9)
Food & Drink 
 
1.7  (11)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Customer Service
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

When I arrived at the venue no one greeted our party. Throughout the whole night our party had to get our own drinks. Waitresses never even came to check on us the whole night. Towards the end of the night the waitress came over after the whole night was over. 

D
Comments (0) | Was this review helpful to you? 1 0
No follow through
Overall rating 
 
1.2
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

This hotel/casino will keep things that are yours and will not give them back. If you lose something at this establishment, or it is out right taken from you, don't expect to get it back. Moreover, they will not even release something that is yours due to their policies and procedures. This establishment can not relate to human values (something that might be of sentimental value to you) only policies and procedures matter.

K
Comments (0) | Was this review helpful to you? 1 0
RV Park Sucks
(Updated: November 02, 2017)
Overall rating 
 
2.3
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Even in this slow season they are to busy to help you, don't return calls and just rude. It's no wonder ratings are so bad.

BS
Comments (0) | Was this review helpful to you? 1 0
Would NEVER recommend this palce
(Updated: July 31, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

The customer service is terrible here. All the parents, even people that are not staying here come& leave their kids to play in the pool or the arcade so they can drink,smoke & gamble. I will never come here again!! Total shit hole 

M
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Go to Winslow instead...
(Updated: February 04, 2017)
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0

Sadly, the drawings do appear rigged - as is the point system they use for their rewards program. Hon-dah smells horrible due to the poor ventilation. the drunks are a nuisance and the payouts are a joke. Slots inhale your cash, no payouts. 

MG
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