Gulfstream Park Racing & Casino

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Gulfstream Park Racing & Casino

Details

Address
901 S. Federal Highway
City
Hallandale
State
Florida
Zip Code
33009
Country
United States
Phone
(954) 454-7000

Hours: 9am-3am/ 24 Hours (Fri/Sat)
Restaurants: 3
Games Offered: Slots, Video Poker, Video Blackjack, Poker
Overnight RV Parking: No
Special Features: Live thoroughbred racing seasonally. Daily simulcasting of thoroughbred racing. Outdoor shopping area with over 20 shops and restaurants.

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User reviews

18 reviews

5 stars
 
(0)
4 stars
 
(0)
 
(6)
 
(5)
 
(7)
Overall rating 
 
2.0
 
1.6  (18)
 
1.9  (12)
 
2.1  (18)
 
1.8  (18)
 
1.9  (18)
 
2.6  (12)
 
2.0  (18)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: December 17, 2017)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

POKER ROOM CHEATED ME OUT OF HIGH HAND JACKPOT

Cheated out of high hand jackpot I was cheated out of a $500 high hand on a technicality on Dec 16, 9:30pm. I never mucked my hand. Dealer name: JJ Table: 5 I won a pot without showdown having quad 4's. I tell JJ to look at my hand. He puts the cards in the muck. I say, "No don't muck it. Look" He looks He goes to muck my hand. I say, "No, high hand" JJ announces "High hand" Cards are still in the muck WTF?! I get cheated out of the high hand. I used to be a semi-regular here. I don't know if I can play here anymore or recommend this place. I hope upper-management makes this right. 

Was this review helpful to you? 
(Updated: May 04, 2017)
Overall rating 
 
3.0
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Rewards program

We all have choices. I have stuck to Gulfstream for years and have given up going to other casinos. One determining factor is winnability. Another factor in choosing this casino was the rewards program. Both have deteriorated to an unacceptable level. The casino promises reward gifts and severely under estimates and under delivers. Trickery at best. they advertise and motivate players to come play for points and "while supplies last" means a few gifts. At over 9000 points in a month there were no 4000 point gifts and no 8000 point gifts had to settle for 2000. Next month over 5000 points early in nightnot 4000 point gifts but same low quality 2000 point gift. Don't be fooled don't trust heir ads. They only over promise and under deliver Move on find a better casino 

Was this review helpful to you? 
(Updated: September 24, 2015)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

the manager himself told me the casino lies

They had this promotion for a while for new members, when you sign up, put 5 points on a card I believe, you will get to spin this electronic wheel and a chance to win up to $1000. They even had this promo posted on a billboard right by the casino. I got to spin that wheel when I signed up with them, I won $10. So a while later I wanted to take my friend over, so I called them to see what promotions they had for new members, they said still same wheel spin, so my friend came with me and while he was at the players club, I was at the slot machine, so we started playing on his card to put points and once he reached whatever they requiered (I beliebe 5 points) , I told him go get that $1000 lol! So next thing you know, he is coming back with $10 on a card. And he said they told him that the spinning wheel is out of service. SO I asked for a manager, and I told him, I called before coming and you confirmed that my friend will get a chance to win up to $1000, so what's up with this automatic determination of $10??? Who gets to decide? And if you get to decide that, and your wheel is broken at least for inconvenience give $50 or something... Guess what he wispered in my ear? lol... He said that no one gets more than $10 on that spinning wheel that's why they just automatically gave him $10. And I told him, so you're saying casino is lying about this promotion? He said "pretty much". And that came out from the manager of the casino!
Where is the state of Florida looking at? I thought there supposed to be some kind of regulations for the casinos??? Or false advertising is all of a sudden legal? Another bs is that I get these scratch offs in mail saying a chance to win 400k and everytime is $10.

Was this review helpful to you? 
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Disappointed Player

Very disappointing slot machines. I saw many sad faces of the players there. The bonuses didn't pay well. Would not recommend playing slot machines here--unless you're a glutton for punishment. I'd like to rate the slots a 0 out of 5 stars, but the least I'm able to vote is a 1. However, I am impressed with the design of the fountains, statues, outside the casino. Nice architecture. This place could be fun with a better payout percentage for the slots.

Was this review helpful to you? 
(Updated: July 30, 2015)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Most unfair casino in my opinion

If you are not using the casino you are safe in this place, but don't even get close to the casino. It is the most unfair casino I have ever experienced. For the past four years I didn't hear even one individual screaming with joy about winning a jackpot. If you want an indication, just take five minutes and watch the faces of the people leaving... that will tell you the entire story. You want even better indication, ask the people going out if any of them won, you will be shocked by the stories. When I enquired, why I don't ever win here and do the other players around me, they say that it is an entertainment... if so then this is by far the most expensive entertainment... go watch a movie and pay $15 and have a wonderful experience for two hours... Two hours in this casino will cost you tenfold if you are lucky.In short you are strongly urged to stay away from the casino.

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

ALWAYS CHECK THE BILLS THEY GIVE YOU!

Long story short: I was given a fake $100 by a cashier here and didn't realize it till after I left and when I went back, security blew me off and told me to just go pass it off somewhere else. If you want the full story, read below:

I was there a few months back playing video poker and I used to play here fairly often and every time I cashed out my tickets at the cashier they would always run my money through a money counting machine before giving it to me.

Well On this particular instance they did not do that and I cashed out for like $400 or something like that (just know that several $100 bills were involved) The cashier handed me my big bills but did not run them through the counting machine and I didn't think anything of it until I got to the bank and went to deposit the money I had just won into the ATM. It kept spitting one of the $100's back and i finally held it up to the light and realized there were no watermarks and it was fake.

So I immediately drove back to the casino to tell them about it. I kept walking around trying to talk to the head of security and kept getting the run around and finally after about 20 minutes someone in a security shirt came up to me and told me that they couldn't do anything because I had already left the premises (understandable) but that it was impossible that I was given a fake bill there because all cashiers run all bills though counting machines before handing them out to patrons and they detect counterfeit bills. When I told him that did not happen when I was paid off and I demanded that they pull the security footage he told me to not worry about it and just go pass the bill off somewhere else.

Was this review helpful to you? 
(Updated: November 11, 2014)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

More proof that they lie and cheat at Gulfstream?

http://www.local10.com/news/woman-claims-gulfstream-park-reneged-on-promotional-range-rover/29639380

http://miami.cbslocal.com/2014/11/10/gulfstream-casino-allegedly-welches-on-bet/

Was this review helpful to you? 
(Updated: October 31, 2014)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Lying & Cheating by Gulfstream Casino

Gulfstream Casino sent me some freeplay to use. When I went to use it they said I wasn't allowed to use it because I wasn't playing enough. What kind of casino uses this bait & switch tactic? I then asked how much do I have to play to be able to use my freeplay. They said - "go ahead and play and we will evaluate it." Fat chance I am going to trust those cheating bastards. They will probably let me play and then say - "Sorry, but you didn't quite play enough." I will never play in this casino again. They cheat and lie to their customers.

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Gross and sleazy

Dirty, empty, sleazy, bad food, nasty employees...why would you go here when you could go to Mardi Gras, the Hard Rock or Pompano?

Was this review helpful to you? 
(Updated: April 21, 2012)
Overall rating 
 
3.2
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0

Nice renovations in the past few years

Gulfstream is a place I take people who come to to visit and aren't huge gamblers. They have a nice shopping and eating area outside the casino. And if anyone wants to try their luck, they have a pretty big gaming area on 2 floors. I personally don't care for the poker room, I am a limit player but the highest they play is 2-4. As far as the slots, I've gone there with many people and NOBODY has walked away a winner. Nice place to go, but not a good place to play

Was this review helpful to you? 
(Updated: December 28, 2011)
Overall rating 
 
2.6
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

Pick 4

Was very exited as I some how hit the Pick 4 recently just playing numbers here. My wife and I were treated to a comp dinner after I cashed the ticket, and would definitely go back for some live horse racing. Had a great time!

Was this review helpful to you? 
(Updated: November 16, 2011)
Overall rating 
 
1.7
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0

I don't like the place

I went back one year after my last visit and it's worse than ever. The player's club benefits are pathetic. The place was not very busy because people like the dog track casino (Mardi Gras) much better. It's only a five minute drive further north and it's a much better place to play.

Was this review helpful to you? 
(Updated: May 31, 2011)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0

Slots don't pay out

Please, if you have experience in slot machines pay-out come here and you will see that the pay out percent is less than 10%.
It's incredible, the slots machines NEVER pay back, the bonuses almost don't exist, you may put one thousand dollars in a machine and it will not pay you anything, very tired machines, manipulated. I have played here many, many times, I have lost more than ten thousand dollars in some months and I don't remember to win a day (at any bet, at any machine, at any time). Everybody gets out with their wallet empty, there is not an exception to this rule. Try it and you will see...

Was this review helpful to you? 
(Updated: April 25, 2011)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
2.0

slots

the slots needs improving no more suck ins please

Was this review helpful to you? 
Overall rating 
 
1.9
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Video Poker got a little better


After this place intially opened it wasn't doing well and one of the managers was quoted in the newspaper saying that they were going to make some changes.



Primarily, they were going to? emphasize the facility's video poker games and bring in the best pay tables. Unfortunately, that didn't happen.



The $1 Jacks or Better games which all started out as 7/5 went up to 8/5 and 9/5. The best game in the place is $1 8/5 Bonus which is offered in three-play, five-play and 10-play.



The Player's Club is also very bad. The only cashback you can get is $10 after you put $20,000 in play through the machines. There are no comps, except you can redeem your points for a few souvenir items such as a hat, t-shirt, or coffee mug.



The people at the Player's Club desk are nice, but the lines can be very long and they move very slowly.

Was this review helpful to you? 
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

davey

Video poker is not too bad. No full pay but most royals pay 800 per coin not the usual 250 so you can short play without losing the royal. All video poker is in new downstairs casino.

Was this review helpful to you? 
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Fun When The Horses Run

Live in the area, so have been to Gulfstream Casino/Racino quite a bit. The major problem with this casino, as well as the other pari-mutuel based casinos in the area is simply that the take-out is way too high.



The tax rate to the State is 50%, so you're really giving up a big chunk right from the beginning. Love the non-smoking atmosphere here, and when the horses are running live, (January to April), it's fun to be able to bet the horses and take some breaks to play the slots.



Of course, there's only slots here (but might see some table games eventually if the Seminole Indians get them). For now, until the tax rate is lowered substantially, I'll play here only occasionally until the horses are running again.

Was this review helpful to you? 
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Nice Facility - Poor VP

The casino is all new and it opened in mid-November 2006. It's a very nice, modern, clean, non-smoking facility.



It opened with just over 500 machines, but it is expected that they will eventually have the full 1,500 machines allowed by Florida law.



I'm not much of a slot player and just play video poker. Unfortunately, the VP paytables are rather poor, with 7/5 Jacks or Better in both quarter and dollar denominations.



Therfore, I will just visit and look, rather than play.

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