Rivers Casino

 
1.5 (15)
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Rivers Casino

Details

Address
3000 S. River Road
City
Des Plaines
State
Illinois
Zip Code
60018
Country
United States
Phone
(847) 795-0777

Toll Free Number: (888) 307-0777
Restaurants: 5
Buffets: L-$19.95/$25.95 (Sun)
D-$29.95/$39.95 (Tue)
Casino Hours: 9am-7am Daily
Casino Size: 43,687 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Mini Baccarat, Baccarat, Caribbean Stud Poker, Three Card Poker, Pai Gow Poker, Spanish 21, Texas Hold'em Bonus, Mississippi Stud
Overnight RV Parking: No
Special features: Closest casino to O’Hare airport. Free lounge entertainment nightly.

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User reviews

15 reviews

5 stars
 
(0)
4 stars
 
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(1)
 
(5)
 
(9)
Overall rating 
 
1.5
 
1.3  (15)
 
1.6  (12)
 
1.7  (15)
 
1.1  (15)
 
1.5  (15)
 
1.2  (12)
 
2.1  (15)
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Comments
(Updated: January 11, 2018)
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

Do not go there

I have been a frequent visitor of the rivers since it opened. This is definitely the cheapest casino I have ever visited. Besides the impossible payout ratio, the machines are broken, kiosks broken or they close huge section for money drops during busy hours. The are to cheap to pay a night shift. Try to find a vip host or get comps and you are wasting your time. They must require heartless soulless robots to work hear. I wish a local media outlet or the fbi would expose this place. Until that happens they will keep reading in the suckers. If your from out of town do not fall into this trap and spread the word.

Was this review helpful to you? 
(Updated: August 19, 2017)
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Do not go

This place is a complete waste of your money don't even bother going near it

Was this review helpful to you? 
(Updated: May 09, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Slots

I have been coming here for 5 years now every week and only won the jackpot 2 times. 9 out of 10 times you will walk out with no money. 

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

This place is a loser, every time

I go to the casino on fridays after a long week. In at 10 and out by 11. Minus the 150 I bring in. Every time. Coincidence? I don't think so. Bullshit. I have tried and tried. It's so convenient but I do agree with the others. It's for visitors and losers. No more for me. Good luck losers!

Was this review helpful to you? 
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0

Donate without Benefit of Tax Deduction at Rivers

VIP at Rivers Casino, stands for: View Idiot Person. When the Casino opened, it was possible to win. 3 years later... you can drop hundreds to thousands of dollars and leave there without a dollar in your wallet.

Depressing place to play, people are disgusted and out-raged by the constant loosing here.

Spoke to GM and his attitude was very poor, when you treat your high rollers poorly, then the average player is definitely not being treated well at all.

Staff people are wonderful but they too remark on the management style, most recently a employee mentioned a new rating system that evaluates their job, one strike and you are OUT. If an employer treats
their employees BAD, then my expectation of being treated well as a V.I.P. is not REALISTIC.

I AM TURNED OFF 200%. Does the GM care,,,, NO.

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