Batavia Downs GamingHot
Toll-Free: (800) 724-2000
Restaurants: 5 Valet Parking: $3
Buffets: B- $13.95 (Sunday)
Overnight RV Parking: No
Games Offered: Only Video Gaming Machines, similar to slot machines.
Senior Discount: Various Mondays if 55 or older.
Special Features: Live harness racing Tuesday-Wednesday/Friday-Sunday from Late July through early December. Daily simulcasting of thoroughbred and harness racing. Dinner buffet offered Friday and Saturday nights during live racing. Hall of Fame Running Back Thurman Thomas' Sports Bar with Buffalo Bills Memorabilia, HD TVs and Live Entertainment most weekends.
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I was told at the players station that they are not allowed to tell me the dollar value of my food comps. What is the reason for that? Also management did not bother to tell anyone that you have to now spend way more money to even earn any food comps . Gold cards can only be used on certain days at certain times. The employees at the players station are very nice and just following orders. I am a diamond member but the way I am currently being treated by management I am considering taking my business elsewhere. There is a bus that goes to Seneca Niagara every day, c Fortunes was really nice at first but their standards are dropping. You now have to ask for water. I have had steak and prime rib that was so tuff I could not chew it. Baked potatoes are stale and reheated.. The vegetables look and taste like they have been reheated at least 3 times. The chef needs to be held accountable for these substandard meals. Maybe you should start thinking about to please you customers instead taking advantage. Diamond and platinum dinners sometimes good and sometimes very bad.. These dinners are supposed to be a reward for the patrons loyalty.