ilani Casino Resort

 
2.5 (6)
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ilani Casino Resort

Details

Address
1 Cowlitz Way
City
Ridgefield
State
Washington
Zip Code
98642
Country
United States
Phone
(877) 464-5264
Website
https://www.ilaniresort.com/
 

Restaurants: 8
Casino Size: 100,000 square feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Mini-Baccarat, Spanish 21, Pai Gow Poker, Three Card Poker, Ultimate Texas Hold'em

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User reviews

6 reviews

5 stars
 
(1)
4 stars
 
(0)
3 stars
 
(0)
2 stars
 
(5)
1 star
 
(0)
Overall rating 
 
2.5
Slots 
 
2.3  (6)
Table Games 
 
2.7  (6)
Customer Service 
 
1.8  (6)
Player's Club 
 
2.2  (6)
Gaming Atmosphere 
 
3.3  (6)
Amenities or Hotel 
 
1.8  (6)
Food & Drink 
 
3.2  (6)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0

Getting worse

I stopped in at ilani to loose a couple thousand dollars and did this in record time. The place for a new casino is not wasting time on ripping you off. After doing our donation to the tribe for the day my daughter and I decided to have lunch before we left. We decided to go to Toms Urban. Who Tom is. I have no idea. My daughter ordered a burger with bacon and an egg on it an I ordered a prim rib dip. I was hungry so I also got a half rack of ribs. When the food came I could not believe it. THE burger was huge and my daughter said it was just as delicious The half rack of ribs was oh so good and the rib dip was probably the best or close to the best I have ever had.

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(Updated: October 30, 2017)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

Very unfortunate!!

I only recently started coming to this casino and honestly, I was really impressed at first waking up and in! I have been ripped off every time I've gone in! I can't even talk about the thousands I've lost there! It is worse than Vegas or Reno! The table minimums are too high,what are they trying to prove? Its no fun to lose 15 or 20 a hand and not many can keep that up for long! I lost my phone, very frustrating and sad! I was devastated, on the heels of losing so much money! They didn't even look for it in the lost/found! I wandered around and asked every employee, looked everywhere! It was so obvious, they really couldn't care less! Turns out it had been in the back security the whole time! Really?? I though that was very rude and unfortunate, and I don't plan on going back or recommending them to anyone unless they can clean up that behavior and treat people like more than a $$$$! 

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(Updated: July 29, 2017)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

Ripoff

I cheered these people on all the way to get this casino up and running. It is definitely a first class CASINO. But there parking lot is set up two far away. The disabled row of parking is so far you would need an ambulance buy the time you got to the opening of the Casino. They have shuttles. Not cruising the parking lot. Sitting on there ass in front of the Casino having a Smoke or whatever. They say call one. I can,t scream that loud. They definitely know how to set there slots. The guy in the back room does a good job on ripping you off. Two thousand dollars playing slots an you know how many bonus plays I got. NONE I put this one down as one to avoid and go back to Magic Mountain.

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Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Smoke

The place is so smokey me and my friends all left with a headache !
And had to wait in line for 30 min just to get a beer.

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Was this review helpful to you? 
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

ilani is just like Las Vegas, AMAZING!!

ilani is an amazing venue, I still can't believe it's right in my back yard. I slow played a slot 50 cents at a time and walked away $35 richer, bought a few free drinks at the bar in Muze as we watched an amazing music performance for free. This place is amazing, I will be going back weekly. 10/10!!

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