Ho Chunk Gaming - Wisconsin Dells

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2.2 (45)
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Ho Chunk Gaming - Wisconsin Dells

Details

Address
S3214 Highway 12
City
Baraboo
State
Wisconsin
Zip Code
53913
Country
United States
Phone
(608) 356-6210

Toll-Free Number: (800) 746-2486
Room Reservations: (800) 446-5550
Rooms: 295 Price Range: $119-$195
Suites: 20 Price Range: $279-$299
Restaurants: 5 Liquor: Yes
Buffets: B-$9.99 (Saturday/Sunday)
L- $11.99 (Saturday/Sunday)
D-$12.99/$21.99 (Friday/Saturday)
Casino Size: 90,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Off-Track Betting, Ultimate Texas Hold 'Em, Bingo (Tuesday-Sunday)
Overnight RV Parking: Must use RV Park ($35-$75).
Senior Discount: Various Tuesdays if 50 or older.
Special Features: Smoke shop. Free local shuttle. Kid's Quest childcare center.

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User reviews

45 reviews

 
(4)
 
(4)
 
(8)
 
(7)
 
(22)
Overall rating 
 
2.2
Slots 
 
2.1  (45)
Table Games 
 
2.2  (39)
Customer Service 
 
2.3  (45)
Player's Club 
 
1.9  (45)
Gaming Atmosphere 
 
2.5  (45)
Amenities or Hotel 
 
2.3  (37)
Food & Drink 
 
2.2  (45)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Spa/pool closed
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

We booked a room and drove 200 miles to go to the spa and were never told that it was closed for repairs. Once we got there we didn’t want to drive back home so we booked a players package and stay the night, with the understanding that we could go to their wellness center- which has a bigger whirlpool and many other amenities. The next day we picked up our pass for the wellness Center and went there thinking we were going to go in the sauna. Not only the Sauna was closed but the pool and the hydromassage they claim to have -was nonexistent. All they had is a stinky gym and a basketball court available. I spoke to a supervisor at the casino and explained my frustration, as That was the reason we came there in the first place. She just said sorry sounding very rude, but the spas are being repaired. We cannot offer any sort of compensation. We left there very disappointed, and sore in more ways than one. Very disappointing visit; considering the last time they lost many of our belongings that were left behind; and they couldn’t even locate them the same day we checked out. 

GC
Comments (0) | Was this review helpful to you? 0 0
Tight tight tight!!
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Love the Dells. My wife and I used to love Ho Chunk. We've been going for 20 years. We used to go a lot. Ho Chunk dells. Is now the tightest casino ever. It is so obviously different than in the past. No fun. A real bummer. We had a lot of fun in the past good memories. We are done!! Other area Casinos are like HoChunk USED to be. We have much more action and fun. The players club is a joke to. It used to be OK now it's not worth the work inserting the card. Stay away!!

M
Comments (0) | Was this review helpful to you? 1 0
Never setting foot in a Ho Chunk venue again
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Was hoping for a shower that had warm/hot water. Instead took a freezing cold shower. Maintenance said mixing valve was shot. Left 3 messages with Front Desk Manager to let them know of my disappointed expectations and haven't heard a word since. They obviously don't believe in their mission statement. Will never set foot in a Ho Chunk venue ever again and will be happy to let friends and family know of my experience when they ask.

J
Comments (0) | Was this review helpful to you? 3 0
Do not Go!!!!!!!!!!!!!
(Updated: November 29, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

200 to get a 20 dollar bonus total ripoff be sure to cash out your ticket yah right if you do it will only be the money you lost there so many times before you can never get ahead they really are bad they got all there machines set to the lowest possible you will see enjoy being ripped off then go Nobodys in line to cash out tickets ever anymore your just paying for there construction at home chunk in the dells what a crappy design they will fall you can only rip off people so long and they should go stay in there rez they will take all you own so they can drink more .

B
Comments (0) | Was this review helpful to you? 6 5
Disgusting
(Updated: May 02, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

This place is ridiculous. You can literally spends thousands a month and you get $50 free play. Sure you get free rooms but they they say they're booked when you go to make a reservation. That's after you've been on hold for wait for it..... 35 or more minutes. What a colossal scam. The food is mediocre at best and the staff rude and nonchalant unless you're one of the locals who seem to be the only ones winning jackpots. So many mad customers and this place doesn't care. They don't think it will catch up to them but it will someday.

T
Comments (0) | Was this review helpful to you? 6 1
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