Ho Chunk Gaming - Wisconsin DellsHot
Toll-Free Number: (800) 746-2486
Room Reservations: (800) 446-5550
Rooms: 295 Price Range: $119-$195
Suites: 20 Price Range: $279-$299
Restaurants: 5 Liquor: Yes
Buffets: B-$9.99 (Saturday/Sunday)
L- $11.99 (Saturday/Sunday)
Casino Size: 90,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Off-Track Betting, Ultimate Texas Hold 'Em, Bingo (Tuesday-Sunday)
Overnight RV Parking: Must use RV Park ($35-$75).
Senior Discount: Various Tuesdays if 50 or older.
Special Features: Smoke shop. Free local shuttle. Kid's Quest childcare center.
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Was hoping for a shower that had warm/hot water. Instead took a freezing cold shower. Maintenance said mixing valve was shot. Left 3 messages with Front Desk Manager to let them know of my disappointed expectations and haven't heard a word since. They obviously don't believe in their mission statement. Will never set foot in a Ho Chunk venue ever again and will be happy to let friends and family know of my experience when they ask.
Saturday March 25, 2017, My husband and I were at casino when they had several power surges. Many of the slot machines went in to handpay mode and were locked up. My husband waited for 1 &1/2 hours to get paid and I waited for 3 & 1/2 hours for my payout. They didn't have very many people working the floor and not many service reps with drinks either. I do have to say that the employees that were doing the payouts were very apologetic and doing the best they could. They should have been quicker to make announcement and keep customers updated on what was happening. Maybe this will be a learning experience for the management.