Ho Chunk Gaming - Wisconsin Dells

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2.2 (43)
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Ho Chunk Gaming - Wisconsin Dells

Details

Address
S3214 Highway 12
City
Baraboo
State
Wisconsin
Zip Code
53913
Country
United States
Phone
(608) 356-6210

Toll-Free Number: (800) 746-2486
Room Reservations: (800) 446-5550
Rooms: 295 Price Range: $195-$210
Suites: 20 Price Range: $279-$299
Restaurants: 5 Liquor: Yes
Buffets: B-$7.99 (Saturday/Sunday)
L- $11.99 (Saturday/Sunday)
D-$12.99/$23.99 (Wednesday)/ $29.99 (Saturday)
Casino Size: 90,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Off-Track Betting, Ultimate Texas Hold 'Em, Bingo (Tuesday-Sunday)
Overnight RV Parking: Must use RV Park ($35-$75).
Senior Discount: Various Tuesdays if 50 or older.
Special Features: Smoke shop. Free local shuttle. Kid’s Quest childcare center.

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User reviews

43 reviews

 
(4)
 
(4)
 
(8)
 
(5)
 
(22)
Overall rating 
 
2.2
Slots 
 
2.2  (43)
Table Games 
 
2.2  (38)
Customer Service 
 
2.3  (43)
Player's Club 
 
1.8  (43)
Gaming Atmosphere 
 
2.5  (43)
Amenities or Hotel 
 
2.3  (36)
Food & Drink 
 
2.2  (43)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Never setting foot in a Ho Chunk venue again
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Was hoping for a shower that had warm/hot water. Instead took a freezing cold shower. Maintenance said mixing valve was shot. Left 3 messages with Front Desk Manager to let them know of my disappointed expectations and haven't heard a word since. They obviously don't believe in their mission statement. Will never set foot in a Ho Chunk venue ever again and will be happy to let friends and family know of my experience when they ask.

J
Comments (0) | Was this review helpful to you? 1 0
Do not Go!!!!!!!!!!!!!
(Updated: November 29, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

200 to get a 20 dollar bonus total ripoff be sure to cash out your ticket yah right if you do it will only be the money you lost there so many times before you can never get ahead they really are bad they got all there machines set to the lowest possible you will see enjoy being ripped off then go Nobodys in line to cash out tickets ever anymore your just paying for there construction at home chunk in the dells what a crappy design they will fall you can only rip off people so long and they should go stay in there rez they will take all you own so they can drink more .

B
Comments (0) | Was this review helpful to you? 4 4
Disgusting
(Updated: May 02, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

This place is ridiculous. You can literally spends thousands a month and you get $50 free play. Sure you get free rooms but they they say they're booked when you go to make a reservation. That's after you've been on hold for wait for it..... 35 or more minutes. What a colossal scam. The food is mediocre at best and the staff rude and nonchalant unless you're one of the locals who seem to be the only ones winning jackpots. So many mad customers and this place doesn't care. They don't think it will catch up to them but it will someday.

T
Comments (0) | Was this review helpful to you? 5 1
Sat. 3/25/17 power outage
Overall rating 
 
3.6
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Saturday March 25, 2017, My husband and I were at casino when they had several power surges. Many of the slot machines went in to handpay mode and were locked up. My husband waited for 1 &1/2 hours to get paid and I waited for 3 & 1/2 hours for my payout. They didn't have very many people working the floor and not many service reps with drinks either. I do have to say that the employees that were doing the payouts were very apologetic and doing the best they could. They should have been quicker to make announcement and keep customers updated on what was happening. Maybe this will be a learning experience for the management.

L&
Comments (0) | Was this review helpful to you? 1 2
They don't give a sh** what we think!
(Updated: February 23, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Last time i was there they messed up my hotel reservation,gave me wrong room,hot tub was disgusting,lol no pay slots and cheating table games. No free drinks beside pop? And does anyone really think they give 2 sh**s about reviews? They could give 2 sh**s about what we say about them. Bad management front desk has no clue overall a MUST MISS in the area!

J
Comments (0) | Was this review helpful to you? 4 0
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