Hollywood Casino at Kansas Speedway Hot

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1.4 (6)
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Details

Address
777 Hollywood Casino Blvd
City
Kansas City
State
Kansas
Zip Code
66111
Country
United States

Restaurants: 2 Valet Parking: No
Buffets: L-$13.99 D-$16.99 (Mon/Tues/Sun)/$29.99(Wed)/$29.99(Thurs)/$18.99 (Sat)
Casino Size: 80,000 Square Feet
Games Offered: Slots, Video Poker, Craps, Roulette, Blackjack, Poker, Mini-Baccarat
Overnight RV Parking: Free/RV Dump: No

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User reviews

Average user rating from: 6 user(s)

Overall rating 
 
1.4
Slots 
 
1.3  (6)
Table Games 
 
1.3  (6)
Customer Service 
 
1.7  (6)
Player's Club 
 
1.2  (6)
Gaming Atmosphere 
 
2.0  (6)
Amenities or Hotel 
 
1.0  (4)
Food & Drink 
 
1.3  (6)
Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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Their slots are the tightest I Havre ever played ,you can go in with $200 and go back to your vehicle.and the coffee is still hot, In 4 hours on a Friday night I only heard them call 3 jackpots,2 were 1200$ and the 3rd was 1800$, they are part of Penn gaming which owns Argosy 2 casinos to close together Argosy is even getting worse won't go back...
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Malcolm Blalock October 04, 2014
Last updated: October 05, 2014

Patron

Their slots are the tightest I Havre ever played ,you can go in with $200 and go back to your vehicle.and the coffee is still hot, In 4 hours on a Friday night I only heard them call 3 jackpots,2 were 1200$ and the 3rd was 1800$, they are part of Penn gaming which owns Argosy 2 casinos to close together Argosy is even getting worse won't go back...

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I have lost alot of money. So have many others I see... never seen anyone win.. argosy is much better and harrahs as well.. Stay away!!
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Jo July 16, 2013
Last updated: July 17, 2013

I Don't Win Here

I have lost alot of money. So have many others I see... never seen anyone win.. argosy is much better and harrahs as well.. Stay away!!

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I have given up my membership to your casino b/c for 12 months I have not ever ever ever come out with any monies to broing home,

I have been at your casino 2-3 times per/wk for 12 months and I never came out a winner.

However, your casino has taken it with swiftness and deliberate undertaking with no rewards to speak of and no gratitude for my presents.


If I went to a store and bought clothing or food at 1 establishment the way I put it into your casino, they would send a limo to my house everyday to drive me anywhere in the state.

How ungrateful you R.
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Jay Hershman March 11, 2013
Last updated: March 11, 2013

NOT HAPPY

I have given up my membership to your casino b/c for 12 months I have not ever ever ever come out with any monies to broing home,

I have been at your casino 2-3 times per/wk for 12 months and I never came out a winner.

However, your casino has taken it with swiftness and deliberate undertaking with no rewards to speak of and no gratitude for my presents.


If I went to a store and bought clothing or food at 1 establishment the way I put it into your casino, they would send a limo to my house everyday to drive me anywhere in the state.

How ungrateful you R.

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Had to wait over twenty minutes for an attendant because the printer ran out of paper, and it was not a busy night. I watched several Managers wander past and not notice at all. Waitreses come around at least once every hour. (Sic). Everyone is always apologizing for the time it takes. Even if you can find an attendant to radio for a waitress, it still takes a half hour to get someone there. Just fix it. We won't even go into the poor payback. I go in expecting to lose money, however it would be nice if $400 at $1.50 a spin would last a little longer than two hours. In the last month you don't even get up to make you at least thing you could profit.
If it pays once: Get off that machine because it will take the rest of hit. When it does pay back, stop and calculate the amount you just "Won", and it is roughly 60% of the monies you have just put into it. You do the math.
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Monty November 20, 2012
Last updated: November 21, 2012

Not a fun Casino

Had to wait over twenty minutes for an attendant because the printer ran out of paper, and it was not a busy night. I watched several Managers wander past and not notice at all. Waitreses come around at least once every hour. (Sic). Everyone is always apologizing for the time it takes. Even if you can find an attendant to radio for a waitress, it still takes a half hour to get someone there. Just fix it. We won't even go into the poor payback. I go in expecting to lose money, however it would be nice if $400 at $1.50 a spin would last a little longer than two hours. In the last month you don't even get up to make you at least thing you could profit.
If it pays once: Get off that machine because it will take the rest of hit. When it does pay back, stop and calculate the amount you just "Won", and it is roughly 60% of the monies you have just put into it. You do the math.

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I got sick eating the buffet food and the table limits are ridiculously high. They sent me a flyer stating I had free play on certain days and another flyer stating I had bonus free play. Both flyers stated that to access the free play, all I had to do was download it from any machine. Nowhere did it say I needed the flyer itself. I have never had a problem with any other casinos who give out free play in this manner. I live an hour away and drove on a day when all of the free play would be active. After arriving at the casino, I found that none of my free play had been added to my account. When I went to player services, they were rude and acted like I was trying to cheat them! They told me they had to see the flyers. I told them I did not have them with me. They told me they would not credit me without the flyers. I would think they would have some record of what free play they send to players. I have a Producer account but I won't be spending any more there. I have spent a lot of money playing at that casino and have yet to get a decent payout on any of their machines.I will go back to the Missouri casinos which have a higher payout percentage and considerably better food.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by L. Brooks July 12, 2012
Last updated: July 12, 2012

They were rude to me

I got sick eating the buffet food and the table limits are ridiculously high. They sent me a flyer stating I had free play on certain days and another flyer stating I had bonus free play. Both flyers stated that to access the free play, all I had to do was download it from any machine. Nowhere did it say I needed the flyer itself. I have never had a problem with any other casinos who give out free play in this manner. I live an hour away and drove on a day when all of the free play would be active. After arriving at the casino, I found that none of my free play had been added to my account. When I went to player services, they were rude and acted like I was trying to cheat them! They told me they had to see the flyers. I told them I did not have them with me. They told me they would not credit me without the flyers. I would think they would have some record of what free play they send to players. I have a Producer account but I won't be spending any more there. I have spent a lot of money playing at that casino and have yet to get a decent payout on any of their machines.I will go back to the Missouri casinos which have a higher payout percentage and considerably better food.

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This Casino is convenient to my home (20 minutes) and I like the Atmosphere. I have already complained and I do NOT like their buffet as it doesn't have much variety of hot food although the desserts are very good.
As to the Slot machines, I won a few times but it does appear that the later in the day that I go, the better I do on the slots. I understand that machines are "set" but I believe that they are looser later in the day. I have friends who have gone and will not go back because they never win and I heard it again today at the casino, "I never win here and will not bother to return". Sad, I hope that it stays in business and begins to loosen up as it is a treat to be close to it. Thank you. PS, I rated table games, players club and amenities only because the site doesn't let you leave unless you do but I have no experience with these items.
Overall rating 
 
2.0
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Linda Vogan April 12, 2012
Last updated: April 13, 2012

Slot Machines

This Casino is convenient to my home (20 minutes) and I like the Atmosphere. I have already complained and I do NOT like their buffet as it doesn't have much variety of hot food although the desserts are very good.
As to the Slot machines, I won a few times but it does appear that the later in the day that I go, the better I do on the slots. I understand that machines are "set" but I believe that they are looser later in the day. I have friends who have gone and will not go back because they never win and I heard it again today at the casino, "I never win here and will not bother to return". Sad, I hope that it stays in business and begins to loosen up as it is a treat to be close to it. Thank you. PS, I rated table games, players club and amenities only because the site doesn't let you leave unless you do but I have no experience with these items.

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