Toll-Free Number: (800) 754-4111
Restaurants: 2 Liquor: Yes
Games Offered: Slots, Video Poker, Blackjack, Poker
Overnight RV Parking: Free/RV Dump: No
Cherokee Casino - West Siloam Springs Hot
Toll-Free Number: (800) 754-4111
Average user rating from: 4 user(s)
|Table Games||1.5 (4)|
|Customer Service||1.8 (4)|
|Player's Club||1.5 (4)|
|Gaming Atmosphere||2.0 (4)|
|Amenities or Hotel||2.0 (4)|
|Food & Drink||1.5 (4)|
Not for me
If I could rate 0 this would be better. Oklahoma casinos are self regulated and do not have to payout any % of take. Also, they are a sovereign State and you have limited rights while you are on their property.
Be very careful when going to Cherokee Casino in Siloam Springs. They will single you out if you look like you're winning. Even though we were surrounded by 200 other intoxicated players, we were handcuffed and thrown in jail without any sobriety tests. We've been going to this casino for years and have never been treated this way. After doing a little research, I found out that this happened to another customer who was staying at the hotel. In his case, he was having a hard time finding his room. A security officer rudely confronted him instead of offering to help, then called police officers to arrest him for public intoxication. I've also found this article from not too long ago:
Even the police officer who booked us said that there were some funny things going on at this casino.
F- in Customer Treatment!
I WAS a frequent visitor several years at this establishment. In the last 12 months alone I have gambled away thousands of dollars at the bare minimum at this one casino. Today, I was banned for a 24 hour period, humiliated and incredibly insulted by this casinos security staff. I had apparently broke a federal law by going to EMPTY machines that people had left change on (all under $1.00 most under 20 cents) and cashed them out trying to put them together to make a dollar or two to gamble back. I was ordered off the casino floor to a little room where I was detained for this "terrible" crime and punished. Give me a break Cherokee Casino-- was the couple a bucks you "lost" (though I was putting it back in your machines) worth losing a very loyal customer?? I will NEVER go to another Cherokee Casino as long as I live to gamble! I was so horribly embarrassed by something I had no idea was "wrong" - if I find a quarter on the way to the parking lot should I leave it to avoid arrest?
Really Nice Casino
Impressive new casino - the previous old casino was torn down. The new casino is 50,000 sq feet that has a beautiful gaming atmosphere. Wide isles, wide variety of games, and pretty good service makes it an enjoyable place for the slot player. I am not a table games player, but there is a large table gaming area along with a poker room. The 140 room hotel features deluxe guest rooms that are very well done! There is a standard buffet which is affordable, an upscale steakhouse, a 24-hour restaurant next to the buffet which serves breakfast anytime and has pretty good food. There is a Starbucks coffee bar in the hotel lobby.
Very nice hotel, and casino. I have much better luck here than than at the Tunica casinos. It would be nice to have other nice casinos nearby.