Cherokee Casino - West Siloam Springs Hot

 
2.0 (8)
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Cherokee Casino - West Siloam Springs

Details

Address
7300 West US Highway 412
City
W. Siloam Springs
State
Oklahoma
Zip Code
74338
Country
United States
Phone
(918) 422-6301
Players Club Details
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Toll-Free Number: (800) 754-4111
Restaurants: 2 Liquor: Yes
Buffets: L- $7.47 (Mon-Sat) D- $11.21
Games Offered: Slots, Video Poker, Blackjack, Poker, Off Track Betting, Four Card Poker
Overnight RV Parking: Free/RV Dump: No
Special Features: Buffet discount for slot members.

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User reviews

8 reviews

5 stars
 
(0)
 
(2)
3 stars
 
(0)
 
(2)
 
(4)
Overall rating 
 
2.0
 
1.8  (8)
 
1.7  (6)
 
1.9  (8)
 
1.8  (8)
 
2.3  (8)
 
3.0  (8)
 
1.8  (8)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
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(Updated: March 08, 2015)
Bethel Hern
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
1.0

We used to win here

Well we use to win . Not anymore, if you get ahead, get your money and run. I feel they do single you out if you win. Cause then you can't hit anything. Plus, when they tell you that you have won too much money to get comps after spending thousand there, really? Or that you have been over comped. if you use your card, you never win. Plus why use it when they don't ever invite you to their Stupid things?

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(Updated: November 01, 2014)
Bob Jones
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
1.0

Enter at your own risk!

Just light your money on fire and punch yourself in the groin and call it a day. Cherokee Casino Siloam Springs has to have the tightest slot machines that I have ever played. I think it is because there is no competition nearby and I hear it is much cheaper for them to pay the fines then to have legit slot machines. Every time a new slot machine comes in, it is set to the factory legal standards the first couple of weeks to lure people in and then they tighten it way up after the inspectors leave. The buffet use to be really good but whatever you do, never eat their late night buffet on the weekends because it is nasty! They are suppose to have a cook late night to make fresh eggs, but they are never to be found and the limited food they have out, has flies all over it and many of the items are as hard as a rock. Save your money and take a nice trip to Vegas instead of letting them steal all of your money and not care if you are having a good time at all. All they want is your money and they could care less about the customer.

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sherry smith
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0

this casino is very slack in paying slot machines

i am not pleased at all with this casino. just spent ten dollars in a.50 cent quarterback cash machine and not one hit. not one. this casino is known for this.

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Cynthia Welch
Overall rating 
 
4.4
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Had a blast

Go about twice a year. Love it!!

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(Updated: October 19, 2012)
john lacefield
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Not for me

If I could rate 0 this would be better. Oklahoma casinos are self regulated and do not have to payout any % of take. Also, they are a sovereign State and you have limited rights while you are on their property.

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(Updated: February 11, 2011)
PCtechman
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Horrible Staff!!!

Be very careful when going to Cherokee Casino in Siloam Springs. They will single you out if you look like you're winning. Even though we were surrounded by 200 other intoxicated players, we were handcuffed and thrown in jail without any sobriety tests. We've been going to this casino for years and have never been treated this way. After doing a little research, I found out that this happened to another customer who was staying at the hotel. In his case, he was having a hard time finding his room. A security officer rudely confronted him instead of offering to help, then called police officers to arrest him for public intoxication. I've also found this article from not too long ago:

http://robison.casinocitytimes.com/article/banned-for-taking-money-left-on-machines-59437

Even the police officer who booked us said that there were some funny things going on at this casino.

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(Updated: January 23, 2012)
Stephanie Sorensen
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

F- in Customer Treatment!

I WAS a frequent visitor several years at this establishment. In the last 12 months alone I have gambled away thousands of dollars at the bare minimum at this one casino. Today, I was banned for a 24 hour period, humiliated and incredibly insulted by this casinos security staff. I had apparently broke a federal law by going to EMPTY machines that people had left change on (all under $1.00 most under 20 cents) and cashed them out trying to put them together to make a dollar or two to gamble back. I was ordered off the casino floor to a little room where I was detained for this "terrible" crime and punished. Give me a break Cherokee Casino-- was the couple a bucks you "lost" (though I was putting it back in your machines) worth losing a very loyal customer?? I will NEVER go to another Cherokee Casino as long as I live to gamble! I was so horribly embarrassed by something I had no idea was "wrong" - if I find a quarter on the way to the parking lot should I leave it to avoid arrest?

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Robertinark
Overall rating 
 
3.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0

Really Nice Casino

Impressive new casino - the previous old casino was torn down. The new casino is 50,000 sq feet that has a beautiful gaming atmosphere. Wide isles, wide variety of games, and pretty good service makes it an enjoyable place for the slot player. I am not a table games player, but there is a large table gaming area along with a poker room. The 140 room hotel features deluxe guest rooms that are very well done! There is a standard buffet which is affordable, an upscale steakhouse, a 24-hour restaurant next to the buffet which serves breakfast anytime and has pretty good food. There is a Starbucks coffee bar in the hotel lobby.

Very nice hotel, and casino. I have much better luck here than than at the Tunica casinos. It would be nice to have other nice casinos nearby.

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