Cherokee Casino and Hotel - West Siloam Springs Hot
Toll-Free Number: (800) 754-4111
Rooms: 140 Price Range: $99-$109
Restaurants: 3 Liquor: Yes
Buffets: B-$6.99 L$8.99 D-$11.99/$29.99 (Wed)
Games Offered: Slots, Video Poker, Blackjack, Poker, Roulette, Three Card Poker, Off Track Betting, Ultimate Texas Hold 'Em
Overnight RV Parking: Free/RV Dump: No
Special Features: Buffet discount for slot members.
All right but could do without all the smoke
I have to say, a few months ago I went to Oaklawn Casino, they had the casino divided up half was smoking and non-smoking. It had a great atmosphere.
I can't say the same for Cherokee Casino the entire place was smoking and they had a tiny room for non smoking with only a few games. We played the slots and won on several games. My wife said the lady giving her cashout money to her was very courteous. We did not get any food or drink. The buffet look good but we had already eaten, I was not going to rate the players club or the food and drink since I did not use, but it will not allow you go on so I have them 3 on both.
This place is not a casino. It's a place where you get robbed on points, games and fun. The purpose of going to a casino is to have fun. Their rewards are very bad. I've spent over 2000 in one month just to see what they would give me. They gave me $5.00 rewards play. The girls at the rewards desk is very rude. If you ask them something they get rude with you. I saw this black girl ask them a question and they were mean to her. The slots are so locked down and tight to where you just want to pull out your hair. I would not recommend this place to anyone. I have football players as close friends and they are spending a few weeks here in Arkansas after the season is over with and they love to gamble. This or any Cheerokee casino will not receive any of our money. I believe that they are racist and hate to see blacks or Mexican win. Go some place else. Whatever happen to the cars that they don't give away? How can they take from people and still be in business? Why do they have so many workers standing around the players? They can't let people win because they have to pay the workers to stand around. I hate this place and I would never return. I hope the gaming commission shut that place down. You may as well hand over your wallet or purse and turn around. Machines are too tight and the customer service is horrible. Oan they have bugs that bite and jump everywhere.
We used to win here
Well we use to win . Not anymore, if you get ahead, get your money and run. I feel they do single you out if you win. Cause then you can't hit anything. Plus, when they tell you that you have won too much money to get comps after spending thousand there, really? Or that you have been over comped. if you use your card, you never win. Plus why use it when they don't ever invite you to their Stupid things?
Enter at your own risk!
Just light your money on fire and punch yourself in the groin and call it a day. Cherokee Casino Siloam Springs has to have the tightest slot machines that I have ever played. I think it is because there is no competition nearby and I hear it is much cheaper for them to pay the fines then to have legit slot machines. Every time a new slot machine comes in, it is set to the factory legal standards the first couple of weeks to lure people in and then they tighten it way up after the inspectors leave. The buffet use to be really good but whatever you do, never eat their late night buffet on the weekends because it is nasty! They are suppose to have a cook late night to make fresh eggs, but they are never to be found and the limited food they have out, has flies all over it and many of the items are as hard as a rock. Save your money and take a nice trip to Vegas instead of letting them steal all of your money and not care if you are having a good time at all. All they want is your money and they could care less about the customer.
this casino is very slack in paying slot machines
i am not pleased at all with this casino. just spent ten dollars in a.50 cent quarterback cash machine and not one hit. not one. this casino is known for this.
Had a blast
Go about twice a year. Love it!!
Not for me
If I could rate 0 this would be better. Oklahoma casinos are self regulated and do not have to payout any % of take. Also, they are a sovereign State and you have limited rights while you are on their property.
Be very careful when going to Cherokee Casino in Siloam Springs. They will single you out if you look like you're winning. Even though we were surrounded by 200 other intoxicated players, we were handcuffed and thrown in jail without any sobriety tests. We've been going to this casino for years and have never been treated this way. After doing a little research, I found out that this happened to another customer who was staying at the hotel. In his case, he was having a hard time finding his room. A security officer rudely confronted him instead of offering to help, then called police officers to arrest him for public intoxication. I've also found this article from not too long ago:
Even the police officer who booked us said that there were some funny things going on at this casino.
F- in Customer Treatment!
I WAS a frequent visitor several years at this establishment. In the last 12 months alone I have gambled away thousands of dollars at the bare minimum at this one casino. Today, I was banned for a 24 hour period, humiliated and incredibly insulted by this casinos security staff. I had apparently broke a federal law by going to EMPTY machines that people had left change on (all under $1.00 most under 20 cents) and cashed them out trying to put them together to make a dollar or two to gamble back. I was ordered off the casino floor to a little room where I was detained for this "terrible" crime and punished. Give me a break Cherokee Casino-- was the couple a bucks you "lost" (though I was putting it back in your machines) worth losing a very loyal customer?? I will NEVER go to another Cherokee Casino as long as I live to gamble! I was so horribly embarrassed by something I had no idea was "wrong" - if I find a quarter on the way to the parking lot should I leave it to avoid arrest?
Really Nice Casino
Impressive new casino - the previous old casino was torn down. The new casino is 50,000 sq feet that has a beautiful gaming atmosphere. Wide isles, wide variety of games, and pretty good service makes it an enjoyable place for the slot player. I am not a table games player, but there is a large table gaming area along with a poker room. The 140 room hotel features deluxe guest rooms that are very well done! There is a standard buffet which is affordable, an upscale steakhouse, a 24-hour restaurant next to the buffet which serves breakfast anytime and has pretty good food. There is a Starbucks coffee bar in the hotel lobby.
Very nice hotel, and casino. I have much better luck here than than at the Tunica casinos. It would be nice to have other nice casinos nearby.