FireLake Grand Casino Hot

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2.9 (14)
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Details

Address
777 Grand Casino Blvd
City
Shawnee
State
Oklahoma
Zip Code
74804
Country
United States
Phone
(405) 964-7263

Restaurants: 3 Liquor: Yes
Buffets: B-$12.95 (Sun)
L-$9.95/$12.95 (Sun)
D-$12.95/ $26.95 (Fri/Sat)
Casino Size: 125,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Poker, Keno
Overnight RV Parking: Free/RV Dump: No
Special Features: 3,000-seat event center.

 

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User reviews

Average user rating from: 14 user(s)

Overall rating 
 
2.9
Slots 
 
2.2  (14)
Table Games 
 
3.3  (12)
Customer Service 
 
2.7  (14)
Player's Club 
 
2.8  (14)
Gaming Atmosphere 
 
3.0  (14)
Amenities or Hotel 
 
2.8  (13)
Food & Drink 
 
3.4  (14)
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Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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At one time you could take 100 bucks and play all day on the slots. You might not hit a jackpot or win big, but at least could play for a couple of hours. But 100 bucks will last about 5 minutes at the Grand now. I suggest you take your money elsewhere if you are looking for an entertaining evening where 100 bucks will last longer than 5 minutes. The food is good though, but do not expect anyone to offer you any type of drinks...It's all self service......what a shame that it used to be a fun place to go but now has become the joke of the casino's in town!
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by Leah Ranes December 09, 2013
Last updated: December 09, 2013

Can't win!

At one time you could take 100 bucks and play all day on the slots. You might not hit a jackpot or win big, but at least could play for a couple of hours. But 100 bucks will last about 5 minutes at the Grand now. I suggest you take your money elsewhere if you are looking for an entertaining evening where 100 bucks will last longer than 5 minutes. The food is good though, but do not expect anyone to offer you any type of drinks...It's all self service......what a shame that it used to be a fun place to go but now has become the joke of the casino's in town!

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I would not go to this place, the Pottawatomie tribe there does not give back to Indians on the roll and it seems to be harder to get the help they need housing, medical…Just learned same guy has been in charge for many many years, I thought this was to help the tribe and the ones on the roll? What a bummer for those Indians!!! and the slots are tight
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by indian July 10, 2013
Last updated: July 10, 2013

I would not go to this place

I would not go to this place, the Pottawatomie tribe there does not give back to Indians on the roll and it seems to be harder to get the help they need housing, medical…Just learned same guy has been in charge for many many years, I thought this was to help the tribe and the ones on the roll? What a bummer for those Indians!!! and the slots are tight

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We used to frequent the Grand Casino often, but have recently stopped going. Used to take a crowd out there with us, either family or friends, but the slots have become ridiculously tight, and no one seems to have fun anymore. There is just no "draw"....I hear the same complaints from other patrons. The play twenty for ten, I thought, was decent, but this point system sucks.....no one can seem to tell you how much money you have to spend to earn a point. I really feel sorry for the clerks that have to somehow "sell" this brilliant idea. It's confusing and smells like a scam. Spending my hundred somewhere else, suggest you do the same.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Anne June 19, 2013
Last updated: June 19, 2013

The Grand is getting a bad reputation.....

We used to frequent the Grand Casino often, but have recently stopped going. Used to take a crowd out there with us, either family or friends, but the slots have become ridiculously tight, and no one seems to have fun anymore. There is just no "draw"....I hear the same complaints from other patrons. The play twenty for ten, I thought, was decent, but this point system sucks.....no one can seem to tell you how much money you have to spend to earn a point. I really feel sorry for the clerks that have to somehow "sell" this brilliant idea. It's confusing and smells like a scam. Spending my hundred somewhere else, suggest you do the same.

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When you put in $100 you would think you could play a game machine all evening, especially at the Penny Archade. This place thinks you should pay for their hotel, their staff that stands around 'looking' busy, is unfriendly and then gobbles up every dime you have on you! Stengy tiny cups you can barely put a drop of coffee or pop in and then makes you feel like you didn't do enough for them while once in awhile some wild playing high roller hits jackpots upstairs. Ever think your little game machine is filing up the high roller's machines up stairs? You'd be right. They play you for a sucker except for "Gotta Have THREE Machines at a time" when she is there. She takes out $15,000 to $20,000 or more a day when she is there. Follow her, find out how she plays and you get it instead. This is a bad joke.
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Fire November 08, 2012
Last updated: November 11, 2012

This place is NOT fun

When you put in $100 you would think you could play a game machine all evening, especially at the Penny Archade. This place thinks you should pay for their hotel, their staff that stands around 'looking' busy, is unfriendly and then gobbles up every dime you have on you! Stengy tiny cups you can barely put a drop of coffee or pop in and then makes you feel like you didn't do enough for them while once in awhile some wild playing high roller hits jackpots upstairs. Ever think your little game machine is filing up the high roller's machines up stairs? You'd be right. They play you for a sucker except for "Gotta Have THREE Machines at a time" when she is there. She takes out $15,000 to $20,000 or more a day when she is there. Follow her, find out how she plays and you get it instead. This is a bad joke.

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All The slots tight tight tight tight !!!!
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by michael July 25, 2012
Last updated: July 25, 2012

tight

All The slots tight tight tight tight !!!!

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Firelake Grand is a real nice looking casino. Lots of table games, slots, restaurants, bars, etc. With all that said, there slots really suck. Very tight, and they never seem to update them, every time I go, its the same old crap. Even the little casinos in the area (including old Firelake) update to some the newer games. Their promotions also suck, compared to others in the area. Most places will give you match play (10 for 10, or 20 for 20), they offer you 10 for spending 20. That is some of the reasons why I will not go there to play, but possibly eat, or attend a concert.
Overall rating 
 
2.9
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0
Reviewed by Big Daddy July 01, 2012
Last updated: July 01, 2012

Nice looking casino, just not to play at.

Firelake Grand is a real nice looking casino. Lots of table games, slots, restaurants, bars, etc. With all that said, there slots really suck. Very tight, and they never seem to update them, every time I go, its the same old crap. Even the little casinos in the area (including old Firelake) update to some the newer games. Their promotions also suck, compared to others in the area. Most places will give you match play (10 for 10, or 20 for 20), they offer you 10 for spending 20. That is some of the reasons why I will not go there to play, but possibly eat, or attend a concert.

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An above average casino with lots of monthly promotions and events. I can't think of any particular slot machines they don't have. The buffet is okay and they often give you coupons that reduce the price by 5 dollars. They have no ante on table games Monday through Thursday and have one table with 2 dollar minimum blackjacks. But it's hard to get a seat there most of the time.
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Tony M March 12, 2012
Last updated: March 12, 2012

Firelake Grand

An above average casino with lots of monthly promotions and events. I can't think of any particular slot machines they don't have. The buffet is okay and they often give you coupons that reduce the price by 5 dollars. They have no ante on table games Monday through Thursday and have one table with 2 dollar minimum blackjacks. But it's hard to get a seat there most of the time.

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My husband and I have been here 6 times in the last 6 months. We used to go to riverwind for a fun night out to gamble and get away from the kids for awhile, but we have switched to Firelake Grand. The casino is the largest one around and the atmosphere is great, plenty of room and not too smokey. Employees are friendly enough. I had a slot machine tilt on me and it took about 10 minutes for a lady to come fix it; she was very apologetic and comped me $10 free play. Large selection of slots and i have actually been able to play on them for longer than 15 minutes, unlike most other casinos in OK. I don't mind losing if I can play for awhile. Actually played on a quarter machine for 3 hrs with $40. We don't spend our house payment gambling, we each take $100 and 5 out of the 6 times we've gone we have come out ahead or close to even. We don't just play the slots though, we play everything!!! Poker room is nice. . .standard. . .the guys always underestimate us girls ha! ha! Table games include craps and roulette, which are hard to come by in Oklahoma. There are the dreaded 50-cent antes, but Firelake has been having NO ANTES every other month. First time we went there were antes, Dec no antes, Jan antes, Feb none, etc. April is coming up and no antes again so we will definitely be going back. Buffet is just okay, but you get coupons for having a player's card. My husband prefers the sport's grill. You have to pay for drinks just like all casinos around here but they are good and there are usually beer specials. ($1 house in april) Free self-serve pop. We have been to most of the casinos in the OKC area and even though some are closer to us (we live in Moore) we will make the extra drive to Firelake Grand. Hope this is helpful and GOOD LUCK!!!!!
Overall rating 
 
4.3
Slots 
 
4.0
Table Games 
 
5.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Michelle March 29, 2011
Last updated: March 29, 2011

BEST casino in OKC area

My husband and I have been here 6 times in the last 6 months. We used to go to riverwind for a fun night out to gamble and get away from the kids for awhile, but we have switched to Firelake Grand. The casino is the largest one around and the atmosphere is great, plenty of room and not too smokey. Employees are friendly enough. I had a slot machine tilt on me and it took about 10 minutes for a lady to come fix it; she was very apologetic and comped me $10 free play. Large selection of slots and i have actually been able to play on them for longer than 15 minutes, unlike most other casinos in OK. I don't mind losing if I can play for awhile. Actually played on a quarter machine for 3 hrs with $40. We don't spend our house payment gambling, we each take $100 and 5 out of the 6 times we've gone we have come out ahead or close to even. We don't just play the slots though, we play everything!!! Poker room is nice. . .standard. . .the guys always underestimate us girls ha! ha! Table games include craps and roulette, which are hard to come by in Oklahoma. There are the dreaded 50-cent antes, but Firelake has been having NO ANTES every other month. First time we went there were antes, Dec no antes, Jan antes, Feb none, etc. April is coming up and no antes again so we will definitely be going back. Buffet is just okay, but you get coupons for having a player's card. My husband prefers the sport's grill. You have to pay for drinks just like all casinos around here but they are good and there are usually beer specials. ($1 house in april) Free self-serve pop. We have been to most of the casinos in the OKC area and even though some are closer to us (we live in Moore) we will make the extra drive to Firelake Grand. Hope this is helpful and GOOD LUCK!!!!!

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FOOD IS DRY and old in buffet since they stopped letting people use the player's card for a discount. No one much eats there though they send out a few discount tickets. Not enough to keep the food turned over quick enough. Same old menu week after week, gets really old, dry, tasteless. The slots are a buzzing but nothing really happens for very many people, only one or two once in awhile. Everyone else loses everything they have, machines are dead. They get new machines and expect the people to pay for them dearly. I HATE the new machines, especially the ones at the Ft Knox that use to play when nothing else did. NOW NOTHING plays. No jackpot in THREE years and before I could win them but not now
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Customer March 28, 2011
Last updated: March 28, 2011

WORST place to go now, tight as a drum on their sl

FOOD IS DRY and old in buffet since they stopped letting people use the player's card for a discount. No one much eats there though they send out a few discount tickets. Not enough to keep the food turned over quick enough. Same old menu week after week, gets really old, dry, tasteless. The slots are a buzzing but nothing really happens for very many people, only one or two once in awhile. Everyone else loses everything they have, machines are dead. They get new machines and expect the people to pay for them dearly. I HATE the new machines, especially the ones at the Ft Knox that use to play when nothing else did. NOW NOTHING plays. No jackpot in THREE years and before I could win them but not now

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The Grand used to be the only casino in the state I would reccommend to people, but now I don't really know of any I would advise to hit on a trip here. Grand has recently had a change in leadership and they have taken a turn for the worse in regards to pay outs on the slots, many regulars have commented to me about this and I am seeing it very much the last couple of months. While it used to be that you could get at least minimal hits on machines, now the norm has become zeros in the win column, not even down side wins are common anymore. The average used to be 1 in 6.8 machines were a good bet to get at least enough to keep you playing, the last month of play for me has been 1 in 11.3 machines and as I stated it is not just myself but every regular I talked to lately has said the same. Bad enough that two whales by Oklahoma standards have quit coming in according to a couple of the employees I talked to. The food as always is still very good and you will be hard pressed to find a better value than the Grandstand sports bar for both drinks and food, the Poker room is still the second best in the state and the table games are what they are with the addition of some two dollar Blackjack tables in the Party Pit. But if you are looking for a place to play slots, just say no. A heads up to the new manager you will continue to see the handle drop if ya keep doing business this way, the tour buses are not enough to keep you running when the locals close ya out and your business model is hurting your bar and restaurant employees.
Overall rating 
 
3.0
Slots 
 
2.0
Table Games 
 
4.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0
Reviewed by Duane November 29, 2010

Changed for the worse

The Grand used to be the only casino in the state I would reccommend to people, but now I don't really know of any I would advise to hit on a trip here. Grand has recently had a change in leadership and they have taken a turn for the worse in regards to pay outs on the slots, many regulars have commented to me about this and I am seeing it very much the last couple of months. While it used to be that you could get at least minimal hits on machines, now the norm has become zeros in the win column, not even down side wins are common anymore. The average used to be 1 in 6.8 machines were a good bet to get at least enough to keep you playing, the last month of play for me has been 1 in 11.3 machines and as I stated it is not just myself but every regular I talked to lately has said the same. Bad enough that two whales by Oklahoma standards have quit coming in according to a couple of the employees I talked to. The food as always is still very good and you will be hard pressed to find a better value than the Grandstand sports bar for both drinks and food, the Poker room is still the second best in the state and the table games are what they are with the addition of some two dollar Blackjack tables in the Party Pit. But if you are looking for a place to play slots, just say no. A heads up to the new manager you will continue to see the handle drop if ya keep doing business this way, the tour buses are not enough to keep you running when the locals close ya out and your business model is hurting your bar and restaurant employees.

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Very nice. Upscale. Roulette wheel is not as random as a Vegas wheel. No Oklahoma ante (.50¢) during even number months; Monday-Thursday between 6pm and midnight. Always having great unannounced promotions on table games. Players card holders get $20 match-play coupons for slots and table games and meal coupons. Best value food is Sports Bar or play a few times and get complimentary food and drinks in the very expensive steakhouse.
Overall rating 
 
4.7
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0
Reviewed by Hugh September 20, 2010

Nice Casino

Very nice. Upscale. Roulette wheel is not as random as a Vegas wheel. No Oklahoma ante (.50¢) during even number months; Monday-Thursday between 6pm and midnight. Always having great unannounced promotions on table games. Players card holders get $20 match-play coupons for slots and table games and meal coupons. Best value food is Sports Bar or play a few times and get complimentary food and drinks in the very expensive steakhouse.

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If you live close by and wanna go out for a drink and maybe a game or two then this is the place for you, But lately the slots have been really tight, i have heard this from many friends at work who go there. So its not just me. So if your looking to hit it big while your here in Okc i suggest you pass this casino up.
Overall rating 
 
3.9
Slots 
 
1.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by Mike Jones September 15, 2010

Close drive, Pretty building, Tight Slots.

If you live close by and wanna go out for a drink and maybe a game or two then this is the place for you, But lately the slots have been really tight, i have heard this from many friends at work who go there. So its not just me. So if your looking to hit it big while your here in Okc i suggest you pass this casino up.

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I really liked this Casino due to the offer of Craps and Roulette and other table games not found in other Casinos I've visited in Oklahoma. Although, they are slightly different versions than what you would find in Vegas they are still fun.



The slots are tight her too as they are in most of the Indian Casinos. It's funny that all of the Casinos around Oklahoma City allow 18 and up, but here you must be 21. Don't know what that's all about. I wish they would change it so my 20 year old daughter could go with me. It's the best around.

Overall rating 
 
4.0
Slots 
 
3.0
Table Games 
 
5.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Chellie Petro October 04, 2008

Age allowed to Play higher than others close by?


I really liked this Casino due to the offer of Craps and Roulette and other table games not found in other Casinos I've visited in Oklahoma. Although, they are slightly different versions than what you would find in Vegas they are still fun.



The slots are tight her too as they are in most of the Indian Casinos. It's funny that all of the Casinos around Oklahoma City allow 18 and up, but here you must be 21. Don't know what that's all about. I wish they would change it so my 20 year old daughter could go with me. It's the best around.

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Right on I-40 outsid of OKC

Best Vegas style casino in the midwest.

Free RV parking
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by Kristina August 04, 2008

Best Vegas style casino in the midwest

Right on I-40 outsid of OKC

Best Vegas style casino in the midwest.

Free RV parking

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