Riverwind Casino Hot

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1.6 (59)
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Details

Address
1544 W. State Highway 9
City
Norman
State
Oklahoma
Zip Code
73072
Country
United States
Phone
(405) 364-7171

Toll-Free Number: (888) 440-1880
Restaurants: 2 Liquor: Yes
Rooms: 100 Price Range: $109-$249
Buffets:  L-$12.00/$14.00 (Sat)/$16.00 (Sun) D-$15.99/$23.99 (Fri)
Casino Size: 60,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Poker, Three Card Poker, Baccarat, Off-Track Betting
Overnight RV Parking: Free/RV Dump: No
Special Features: 1,500-seat showroom.
Senior Breakfast special Wednesdays.

 

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Average user rating from: 59 user(s)

Overall rating 
 
1.6
Slots 
 
1.5  (59)
Table Games 
 
1.4  (54)
Customer Service 
 
1.6  (59)
Player's Club 
 
1.5  (59)
Gaming Atmosphere 
 
1.8  (59)
Amenities or Hotel 
 
1.6  (52)
Food & Drink 
 
1.7  (59)
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Riverwind Casino has been in steady decline for at least the past four years. Now it's so bad there that almost nobody wins. And the payouts on the slots are pathetically small at best.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by tony July 20, 2014
Last updated: July 22, 2014

Why do people still go to Riverwind?

Riverwind Casino has been in steady decline for at least the past four years. Now it's so bad there that almost nobody wins. And the payouts on the slots are pathetically small at best.

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My brother in law took $5000 with him to this place last night to see if any one of the slots pays. He walked in at 6:30pm and played on most major slots and left at 9 pm with $0.50 in ticket money .WOW

It is a shame that the state of Oklahoma let its retired and elderly be cheated of their income in the name of entertainment. I understand the influence of lobbying and campaign donation but those elected officials have obligation to the people of Oklahoma mainly to their senior citizens and need to at least try this place for themselves and see if what we say is really the truth. Do not look at 4, 5 star readings we know they are paid for as well.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by sonia July 08, 2014
Last updated: July 13, 2014

they need to shut this place down

My brother in law took $5000 with him to this place last night to see if any one of the slots pays. He walked in at 6:30pm and played on most major slots and left at 9 pm with $0.50 in ticket money .WOW

It is a shame that the state of Oklahoma let its retired and elderly be cheated of their income in the name of entertainment. I understand the influence of lobbying and campaign donation but those elected officials have obligation to the people of Oklahoma mainly to their senior citizens and need to at least try this place for themselves and see if what we say is really the truth. Do not look at 4, 5 star readings we know they are paid for as well.

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Lately there are almost more employees than players at never win. Those who play except maybe one or two all lose their money. There is no limit to the greed of this nation. But people of Oklahoma are beginning to get used to having a casino close by and are able to decide when to go where. It is up to the casino owners to attract these people by incentives because Casino is not a new thing to us anymore and we have options no matter how bad our options are we also can stay home because the casino is not going anywhere but we are.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by mike May 21, 2014
Last updated: May 21, 2014

empty but yet greedy

Lately there are almost more employees than players at never win. Those who play except maybe one or two all lose their money. There is no limit to the greed of this nation. But people of Oklahoma are beginning to get used to having a casino close by and are able to decide when to go where. It is up to the casino owners to attract these people by incentives because Casino is not a new thing to us anymore and we have options no matter how bad our options are we also can stay home because the casino is not going anywhere but we are.

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I was sitting by this lady who was on this one machine I think caled Davinci ???
she was playing $0.30, $0.40, $0.80, $0.90, $1.50, $2 and a few $4 and did not get a free game for the time I was sitting by her then I left and came back gain in about 2 hours she was still sitting there. I asked her if she got a free play she said no and she was counting her plays. it was when she hit 1002 and was playing $2 she got a free play and that free play gave her only $9.28. She said the reason she did not leave that machine was because she wanted to feel how much she dislike the place and tell herself no matter how long and how much one put into playing at this pace one will always leave broke. I know what she is talking about because I also put over $200 on this one machine called wheel of fortune and got nothing. I will not go back. It seems the payout has even been lowere4d further. and the place is mostly empty except on maybe Saturdays or when they have some events
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by sonia March 31, 2014
Last updated: March 31, 2014

incredibly bad

I was sitting by this lady who was on this one machine I think caled Davinci ???
she was playing $0.30, $0.40, $0.80, $0.90, $1.50, $2 and a few $4 and did not get a free game for the time I was sitting by her then I left and came back gain in about 2 hours she was still sitting there. I asked her if she got a free play she said no and she was counting her plays. it was when she hit 1002 and was playing $2 she got a free play and that free play gave her only $9.28. She said the reason she did not leave that machine was because she wanted to feel how much she dislike the place and tell herself no matter how long and how much one put into playing at this pace one will always leave broke. I know what she is talking about because I also put over $200 on this one machine called wheel of fortune and got nothing. I will not go back. It seems the payout has even been lowere4d further. and the place is mostly empty except on maybe Saturdays or when they have some events

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I went to this place last night. I lost on any machine at which was maybe 7 or 8 machines. Not even one single person won around me. All of the faces were sad. This was my last time going there. I will go to Lucky Star where people actually enjoy playing and people are smiling, or I would go to the Grand.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by sophiea December 05, 2013
Last updated: December 05, 2013

Terrrible

I went to this place last night. I lost on any machine at which was maybe 7 or 8 machines. Not even one single person won around me. All of the faces were sad. This was my last time going there. I will go to Lucky Star where people actually enjoy playing and people are smiling, or I would go to the Grand.

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Shame on the University Of Oklahoma leaders for putting the river wind casino trademark on the university of Oklahoma campus and advertizing this nasty place. I assume the money they get has blinded the university officials' sight. I guess every one has a price and OU has sold its honor to the right price.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Mike October 08, 2013
Last updated: October 08, 2013

shame on the University of Oklahoma

Shame on the University Of Oklahoma leaders for putting the river wind casino trademark on the university of Oklahoma campus and advertizing this nasty place. I assume the money they get has blinded the university officials' sight. I guess every one has a price and OU has sold its honor to the right price.

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The reason these tribal casinos get such bad reviews is because of the lack of state regulation. Every casino in the country except for the Tribal Casinos has state regulation. I found a petition to push for regulation.

http://www.petitionbuzz.com/petitions/regulatetribes
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Raymond October 02, 2013
Last updated: October 08, 2013

WE NEED REGULATION IN OKLAHOMA

The reason these tribal casinos get such bad reviews is because of the lack of state regulation. Every casino in the country except for the Tribal Casinos has state regulation. I found a petition to push for regulation.

http://www.petitionbuzz.com/petitions/regulatetribes

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I am an avid player and play here often. No fun at all these days. Management has had this casino programmed very very tight for a long time. It makes me want to yell and scream at their employees but I bite my lip. I guess that the managers hide in the back room. I would hide also if everyone in my casino was losing their money at a fast pace. I believe that they don't consider their players as customers but consider them as suckers. Most scams are behind the curtains but the slot machine scam at Riverwind is right out in the open. I have contacted many state representatives and I am sure that thousands of people are doing the same. Maybe they will step in and start regulating this foreign country since it is their citizens that are the losers. I also wonder how many college students get taken for everything in this casino since it is almost on the OU Campus? What about all of the senior citizens?
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Troy October 01, 2013
Last updated: October 01, 2013

SOOOOO TIGHT

I am an avid player and play here often. No fun at all these days. Management has had this casino programmed very very tight for a long time. It makes me want to yell and scream at their employees but I bite my lip. I guess that the managers hide in the back room. I would hide also if everyone in my casino was losing their money at a fast pace. I believe that they don't consider their players as customers but consider them as suckers. Most scams are behind the curtains but the slot machine scam at Riverwind is right out in the open. I have contacted many state representatives and I am sure that thousands of people are doing the same. Maybe they will step in and start regulating this foreign country since it is their citizens that are the losers. I also wonder how many college students get taken for everything in this casino since it is almost on the OU Campus? What about all of the senior citizens?

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I have played at Rivewrwind casino for well over 5 years now. And in that time it has gotten progressively worse. Since about July 2011, when a new general manager was put in place, riverwind has basically gone downhill quick. I would like to know the true rate of return for their slot machines, if there is one? Because I, or you, could pick any slot machine in the entire casino, any denomination, on any day, any hour, and put a $100 bill in the machine. And, I can guarantee you will not a hit a bonus. In 1-months time, you might hit a bonus 1-time with the 30-days. The other 29-days you will lose your $100.
I used to have alot of fun there. There were great concerts, cagefights, terrific promotions. Now, it is the proverbial ghost town. Nothing exciting, no money to be won, except on a fluke. I just wish Oklahoma would pass full blown gaming then we might have a chance. Because I recently went on vacation to Shreveport and Biloxi. Between 4-days and 2 people. I took $3,000 for gambling purposes. I returned with $7,800. So, where do you think your chances of winning are more fair? It is definitely not tribal land.
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by john southworth September 27, 2013
Last updated: September 30, 2013

lowest paying casino in the nation

I have played at Rivewrwind casino for well over 5 years now. And in that time it has gotten progressively worse. Since about July 2011, when a new general manager was put in place, riverwind has basically gone downhill quick. I would like to know the true rate of return for their slot machines, if there is one? Because I, or you, could pick any slot machine in the entire casino, any denomination, on any day, any hour, and put a $100 bill in the machine. And, I can guarantee you will not a hit a bonus. In 1-months time, you might hit a bonus 1-time with the 30-days. The other 29-days you will lose your $100.
I used to have alot of fun there. There were great concerts, cagefights, terrific promotions. Now, it is the proverbial ghost town. Nothing exciting, no money to be won, except on a fluke. I just wish Oklahoma would pass full blown gaming then we might have a chance. Because I recently went on vacation to Shreveport and Biloxi. Between 4-days and 2 people. I took $3,000 for gambling purposes. I returned with $7,800. So, where do you think your chances of winning are more fair? It is definitely not tribal land.

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I think Lucky star or Grand or even Thunderbird is 10 times better than this place
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Allie September 12, 2013
Last updated: September 12, 2013

I don't like this casino

I think Lucky star or Grand or even Thunderbird is 10 times better than this place

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It is a smelly, dirty and greedy place. One new thing I discovered last Friday about the deceptiveness of the owners of this place was shocking to me but I am sure most of you knew about it already. At one point close to the end of their so called give away drawing. The guy called a lady's name Debbie ... to get her share of the pot. they waited 3 minutes and the lady did not show up. So the announcer said since Debbie did not show up we will call another name. This time he called some one name Paul.., in about 1 minute I guess the guy went to claim his prize and the announcer said "ok Debbie now pick your prize from the pot". I was shocked. Debbie had already forfeited her place by not showing up and Debbie is definitely a woman's name. There can only be one explanation, the names are fake names and the announcer sometimes forgets which fake name he has called already. I have been going there with my husband for over 3 years and none of our names has ever been called. But my Brother-in-law's name was called 3 weeks ago while he was cruising in Europe and had not been in River wind for over 2 months. No wonder smart people of Oklahoma have quit going to this deceptive place. And I am sure if these people do not put their acts together be honest and loosen their machines and bring back the Saturday promotions the business will even get slower soon
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by sonia July 23, 2013
Last updated: July 23, 2013

this place is a sad joke

It is a smelly, dirty and greedy place. One new thing I discovered last Friday about the deceptiveness of the owners of this place was shocking to me but I am sure most of you knew about it already. At one point close to the end of their so called give away drawing. The guy called a lady's name Debbie ... to get her share of the pot. they waited 3 minutes and the lady did not show up. So the announcer said since Debbie did not show up we will call another name. This time he called some one name Paul.., in about 1 minute I guess the guy went to claim his prize and the announcer said "ok Debbie now pick your prize from the pot". I was shocked. Debbie had already forfeited her place by not showing up and Debbie is definitely a woman's name. There can only be one explanation, the names are fake names and the announcer sometimes forgets which fake name he has called already. I have been going there with my husband for over 3 years and none of our names has ever been called. But my Brother-in-law's name was called 3 weeks ago while he was cruising in Europe and had not been in River wind for over 2 months. No wonder smart people of Oklahoma have quit going to this deceptive place. And I am sure if these people do not put their acts together be honest and loosen their machines and bring back the Saturday promotions the business will even get slower soon

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the place is a ghost town. The owners are only sucking the elderly and retirees. I went there last night to eat at Chip &.. which a friend invited me and played $20 on some machine and lost it all in less than 10 minutes then watched my friend for a while to play blackjack and also walked around most machines were empty or people were playing $.2 or $.40 and losing. and remembered days that the place was packed. By the way number of unhappy employees dropped drastically as well. greedy greedy what else can you say about this nation?
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by mary July 03, 2013
Last updated: July 03, 2013

the place is a ghost town

the place is a ghost town. The owners are only sucking the elderly and retirees. I went there last night to eat at Chip &.. which a friend invited me and played $20 on some machine and lost it all in less than 10 minutes then watched my friend for a while to play blackjack and also walked around most machines were empty or people were playing $.2 or $.40 and losing. and remembered days that the place was packed. By the way number of unhappy employees dropped drastically as well. greedy greedy what else can you say about this nation?

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I went to this place after over a 6 months. Still is the same if not worse. This man was playing a slot machine game and was making $1 bet at each hit. After losing over $37 without even one penny win, he got a bonus and guess how much this $1 bonus paid? You guessed it only $1.25. He said these people are bad and walked away. I suggest all who play in this casino quite going there for at least 3 months. Go to some other place and let these people know how bad they are. I did you can do it too. I am going to go back in another 6 months and if still this bad will stay away longer. Good news is the place was empty hahaha
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Amber May 01, 2013
Last updated: May 01, 2013

People should unite to boycott this place

I went to this place after over a 6 months. Still is the same if not worse. This man was playing a slot machine game and was making $1 bet at each hit. After losing over $37 without even one penny win, he got a bonus and guess how much this $1 bonus paid? You guessed it only $1.25. He said these people are bad and walked away. I suggest all who play in this casino quite going there for at least 3 months. Go to some other place and let these people know how bad they are. I did you can do it too. I am going to go back in another 6 months and if still this bad will stay away longer. Good news is the place was empty hahaha

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Riverwind Casino was a great place to have fun when it first opened. The slots were not real tight but not real loose either, yet it was fun. The atmosphere was good and you could have a good time for your entertainment expense. The Willows buffet put on a very good spread with lots of variety and many deserts. Showplace Theater had big name entertainers frequently. About a year and a half ago things went south. I suspect a change in management. They started promotions weekly with almost daily lures that were a joke. Drawings were supposed to be on points earned. My wife and I played from 9am till 8pm and earned a tremendous amount of points, yet I saw people come in and their names would be called shortly after they began playing. Our names were never called And that was only one of several "promotions" we participated in and the results were the same -names never called. Perhaps if they didn't waste so much time and money on phony rip-off promotions they could put those resources into the slots payouts Willows buffet has gone to pot - no pun attended. The food is totally lousy now. Showplace Theater doesn't book many big entertainers anymore. Even the staff complains about the management of that place to customers - I have heard it from several employees. Greed has taken over Neverwin. My advice - don't waste your dollars in a place that only wants to bleed you for evert penny they can
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by David April 16, 2013
Last updated: April 17, 2013

Too many "promotions"

Riverwind Casino was a great place to have fun when it first opened. The slots were not real tight but not real loose either, yet it was fun. The atmosphere was good and you could have a good time for your entertainment expense. The Willows buffet put on a very good spread with lots of variety and many deserts. Showplace Theater had big name entertainers frequently. About a year and a half ago things went south. I suspect a change in management. They started promotions weekly with almost daily lures that were a joke. Drawings were supposed to be on points earned. My wife and I played from 9am till 8pm and earned a tremendous amount of points, yet I saw people come in and their names would be called shortly after they began playing. Our names were never called And that was only one of several "promotions" we participated in and the results were the same -names never called. Perhaps if they didn't waste so much time and money on phony rip-off promotions they could put those resources into the slots payouts Willows buffet has gone to pot - no pun attended. The food is totally lousy now. Showplace Theater doesn't book many big entertainers anymore. Even the staff complains about the management of that place to customers - I have heard it from several employees. Greed has taken over Neverwin. My advice - don't waste your dollars in a place that only wants to bleed you for evert penny they can

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I used to go to River wind with my friends, have a drink or two, play the machines and had lots of fun. Sometimes win and sometimes lose. All and all we had fun. I do not know what happened a few months ago, probably owners' greed, or they thought whatever crap they drop on customers we would come back. So they lowered the payouts to almost ZERO. I remember machines would be lying on the floor in the morning and someone be messing with inside it and later I would play that machine and it would be completely dead. I got fed up and decided my money my choice. Now I go to casinos other than Chickasha. I go to the Grand or Sac & Fox, or Lucky Star. Grand has been good so far. I enjoy my time. Although I have not won big but have not lost big like I did at River wind either. Now my money lasts. My ADVICE DO NOT PLAY AT CHICASHA CASINOS. Go outside Norman to other casinos. You may find it more enjoyable. Why reward people who assume you are a lamb.
In any other place businesses fight with each other to earn your money, at Chickasha Nation gambling houses they fight with you to make sure others get your business.

They spend thousands of dollars on advertisement to get you into their casinos, but they save a crummy $20 incentives on Saturdays so you go to other casinos that have incentives on Saturdays. They give you a faulty $100 as a new member but then they work very hard to make you not to come back. If they had any business sense other than greed, which I doubt they do, they would loosen their machines and bring back a bigger incentive for Saturdays ( More than a $20 ) and treat the customers with respect. This would bring more people than a woman calling the place "simply the best" on TV hahaha. They do not even know their customers' gender or age. If they had any sense they would spend the advertising money on making us their best advocate while we are there and we would be their advertising machines which would get them more revenues. But do you think they know this,? I doubt it. They are too stupid and too greedy to even think of this. Las Vegas is the simple example of what I just proposed and Los Vegas advertises its payouts and is still standing and growing. So have some reservations toward people who take you as fools.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by sonia April 10, 2013
Last updated: April 10, 2013

Avoid this place

I used to go to River wind with my friends, have a drink or two, play the machines and had lots of fun. Sometimes win and sometimes lose. All and all we had fun. I do not know what happened a few months ago, probably owners' greed, or they thought whatever crap they drop on customers we would come back. So they lowered the payouts to almost ZERO. I remember machines would be lying on the floor in the morning and someone be messing with inside it and later I would play that machine and it would be completely dead. I got fed up and decided my money my choice. Now I go to casinos other than Chickasha. I go to the Grand or Sac & Fox, or Lucky Star. Grand has been good so far. I enjoy my time. Although I have not won big but have not lost big like I did at River wind either. Now my money lasts. My ADVICE DO NOT PLAY AT CHICASHA CASINOS. Go outside Norman to other casinos. You may find it more enjoyable. Why reward people who assume you are a lamb.
In any other place businesses fight with each other to earn your money, at Chickasha Nation gambling houses they fight with you to make sure others get your business.

They spend thousands of dollars on advertisement to get you into their casinos, but they save a crummy $20 incentives on Saturdays so you go to other casinos that have incentives on Saturdays. They give you a faulty $100 as a new member but then they work very hard to make you not to come back. If they had any business sense other than greed, which I doubt they do, they would loosen their machines and bring back a bigger incentive for Saturdays ( More than a $20 ) and treat the customers with respect. This would bring more people than a woman calling the place "simply the best" on TV hahaha. They do not even know their customers' gender or age. If they had any sense they would spend the advertising money on making us their best advocate while we are there and we would be their advertising machines which would get them more revenues. But do you think they know this,? I doubt it. They are too stupid and too greedy to even think of this. Las Vegas is the simple example of what I just proposed and Los Vegas advertises its payouts and is still standing and growing. So have some reservations toward people who take you as fools.

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I come here once every few months to check for new games (no new games, the games are 1 year behind vegas), and the slots are as tight as always. I can never win, min bet or max bet, the slots just suck you dry. I think the slot tournaments are rigged. I was there twice, and both times the SAME lady won 1st place. And the same bunch of people made it to the finals both times. If tournaments are rigged, it is very likely that the drawings are rigged too. I think I also saw evidence that some slots are reset (from game stats), meaning that all the money that has been put into the machine are gone. If you want to play slots in OKC, avoid the chickasaw casinos, go to the casinos that are a few minutes outside of OKC.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by donnie March 04, 2013
Last updated: March 04, 2013

NEVERWIN, GREEDYWIND, what is there more to say

I come here once every few months to check for new games (no new games, the games are 1 year behind vegas), and the slots are as tight as always. I can never win, min bet or max bet, the slots just suck you dry. I think the slot tournaments are rigged. I was there twice, and both times the SAME lady won 1st place. And the same bunch of people made it to the finals both times. If tournaments are rigged, it is very likely that the drawings are rigged too. I think I also saw evidence that some slots are reset (from game stats), meaning that all the money that has been put into the machine are gone. If you want to play slots in OKC, avoid the chickasaw casinos, go to the casinos that are a few minutes outside of OKC.

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The place is smelly. Management is rude. Machines are incredibly tight, Food is tasteless and expensive, Music is extra loud and specially the Saturday night that I was there both the band and the taped music were mixed and made it so annoying that you did not want to be there. Usually when I come to Oklahoma which is twice a week I go to the "Grand" and always have fun and although I lose I also win at times. Basically I have fun with my money. At Riverwind machines were extremely ruthless. No matter how much you put in the hungry owners pocket they wanted more. I will never ever come to this casino again. Not until I really know they have loosened their machines to a decent payout. I will advise my friends to do the same.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Get smart February 26, 2013
Last updated: February 26, 2013

never again step inot this place

The place is smelly. Management is rude. Machines are incredibly tight, Food is tasteless and expensive, Music is extra loud and specially the Saturday night that I was there both the band and the taped music were mixed and made it so annoying that you did not want to be there. Usually when I come to Oklahoma which is twice a week I go to the "Grand" and always have fun and although I lose I also win at times. Basically I have fun with my money. At Riverwind machines were extremely ruthless. No matter how much you put in the hungry owners pocket they wanted more. I will never ever come to this casino again. Not until I really know they have loosened their machines to a decent payout. I will advise my friends to do the same.

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I went to this place last Tuesday to pick up a friend. the place was dead and most parts of it was dark because they had turned the lights off to save money :). my friend had lost his weekly paycheck in about 2 hours on a machine called cool catz playing $1.25 she said she got 2 free spins while putting $380 in the machine and the 2 free spins gaive her only $17.50 all together which she put it back in the machine. I was happy that I quit going to this nasty place about 6 months ago and have saved 100s of dollers since.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by reef February 22, 2013

still neverwin

I went to this place last Tuesday to pick up a friend. the place was dead and most parts of it was dark because they had turned the lights off to save money :). my friend had lost his weekly paycheck in about 2 hours on a machine called cool catz playing $1.25 she said she got 2 free spins while putting $380 in the machine and the 2 free spins gaive her only $17.50 all together which she put it back in the machine. I was happy that I quit going to this nasty place about 6 months ago and have saved 100s of dollers since.

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went there today for my 18th b'day. won around $70 went in with 20. spent my winnings on the machines. loved it. and to everything negative below me. the place is not empty. its not horrible. its a fun atmosphere
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0
Reviewed by lane February 19, 2013
Last updated: February 19, 2013

best time ever.

went there today for my 18th b'day. won around $70 went in with 20. spent my winnings on the machines. loved it. and to everything negative below me. the place is not empty. its not horrible. its a fun atmosphere

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Went to this place on Tuesday while visiting my sister in Norman. Played moneybag lost over $300 less than 20 minutes. Then went to Phoenix and played $.40 and $1 and lost $200 in 30 minutes. I asked this woman who said she plays there from time to time why this place is so empty. She said, 2 years ago this place was crowded and a happy place to be in, but now it is like a ghost town on weekdays and a little busy on weekends. She said she has lost a lot in this casino so she only comes when they give some incentives. I told myself "Sam, $500 has taught you a valuable lesson of not stepping foot in this place again", and tell everyone to stay away from Chickasha casinos. Go to others for a better luck. These owners have planned to take as much money as they can from you and do not care if you come back or not. In addition, since no government agency is monitoring the place they do what they can with their customers. So I call it rootles business that has no sense of compassion and value for its customers.

Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by sam February 06, 2013
Last updated: February 06, 2013

horrible palce

Went to this place on Tuesday while visiting my sister in Norman. Played moneybag lost over $300 less than 20 minutes. Then went to Phoenix and played $.40 and $1 and lost $200 in 30 minutes. I asked this woman who said she plays there from time to time why this place is so empty. She said, 2 years ago this place was crowded and a happy place to be in, but now it is like a ghost town on weekdays and a little busy on weekends. She said she has lost a lot in this casino so she only comes when they give some incentives. I told myself "Sam, $500 has taught you a valuable lesson of not stepping foot in this place again", and tell everyone to stay away from Chickasha casinos. Go to others for a better luck. These owners have planned to take as much money as they can from you and do not care if you come back or not. In addition, since no government agency is monitoring the place they do what they can with their customers. So I call it rootles business that has no sense of compassion and value for its customers.

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Just don't go and maybe if everyone does this they will dry up and leave... worst thing to ever happen to Norman or OK for that matter. It is zero fun anymore. Their greed has blinded them to the point that they just dont care that every review about them is horrible. The slots are barely playable in many cases.... buttons broken, card reader not working... will take your money and then cant print a ticket so you have to wait for someone to walk by.... if you are using their card, the card reader will quit recognizing it after a minute or two, and then quit applying points to your account.... this happens on every single machine! If you are lucky enough to get a bonus round on one of their machines, which is extremely rare, the result of the bonus round will likely be a dollar or 2 literally every time. I actually had an employee standing by me while playing a game and commenting how ridiculous their gaming was that every spin was a losing spin every time and they laughed at me! Really?
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Mark January 11, 2013
Last updated: January 14, 2013

Their greed has completely folded in on itself

Just don't go and maybe if everyone does this they will dry up and leave... worst thing to ever happen to Norman or OK for that matter. It is zero fun anymore. Their greed has blinded them to the point that they just dont care that every review about them is horrible. The slots are barely playable in many cases.... buttons broken, card reader not working... will take your money and then cant print a ticket so you have to wait for someone to walk by.... if you are using their card, the card reader will quit recognizing it after a minute or two, and then quit applying points to your account.... this happens on every single machine! If you are lucky enough to get a bonus round on one of their machines, which is extremely rare, the result of the bonus round will likely be a dollar or 2 literally every time. I actually had an employee standing by me while playing a game and commenting how ridiculous their gaming was that every spin was a losing spin every time and they laughed at me! Really?

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Did you know that there is a feature called "near-miss" feature, which do not directly affect the odds of the game but lure players into playing longer. example where a slot machine would line up two 7s on the pay line and have the third 7 settle below the pay line making people think they were close to winning. Those kind of results are programmed into the machines on purpose. To make the customer feel as though they came very close to getting a jackpot and that perhaps the next one or the next one, would be ready to deliver? IGT does not do the near miss programming in their machines (so they say) but the machines purchased from other countries like China, Japan etc do.

This is illegal in all parts of the country like Nevada, Atlantic City..but no one is auditing the Indian gaming so go figure all these complains about Chickasha casinos not paying out and drowning people in gambling looses.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Sonia November 09, 2012
Last updated: November 11, 2012

near miss

Did you know that there is a feature called "near-miss" feature, which do not directly affect the odds of the game but lure players into playing longer. example where a slot machine would line up two 7s on the pay line and have the third 7 settle below the pay line making people think they were close to winning. Those kind of results are programmed into the machines on purpose. To make the customer feel as though they came very close to getting a jackpot and that perhaps the next one or the next one, would be ready to deliver? IGT does not do the near miss programming in their machines (so they say) but the machines purchased from other countries like China, Japan etc do.

This is illegal in all parts of the country like Nevada, Atlantic City..but no one is auditing the Indian gaming so go figure all these complains about Chickasha casinos not paying out and drowning people in gambling looses.

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My one friend still goes to this nasty place every weekend. She says the place is like a ghost town. Not many come there and the music is terrible on weekends. I think Oklahomans are becoming smarter for not being a sucker for this tribe. a few months ago I talked to Oklahoma gaming commissioner and asked him why the state did not required the Indian casinos publish their pay outs, he said, the state was under impression that there would be a competition between tribes and their pay out would be high. But apparently the Indian casino owners got together and conspired to keep the payout low in their casinos. The commissioner said Oklahomans have another chance in 2020 to either close the casino doors or demand pay out rates. So until then stay away from Chickasha casinos.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by elie October 31, 2012
Last updated: October 31, 2012

Stopped going to this nasty place

My one friend still goes to this nasty place every weekend. She says the place is like a ghost town. Not many come there and the music is terrible on weekends. I think Oklahomans are becoming smarter for not being a sucker for this tribe. a few months ago I talked to Oklahoma gaming commissioner and asked him why the state did not required the Indian casinos publish their pay outs, he said, the state was under impression that there would be a competition between tribes and their pay out would be high. But apparently the Indian casino owners got together and conspired to keep the payout low in their casinos. The commissioner said Oklahomans have another chance in 2020 to either close the casino doors or demand pay out rates. So until then stay away from Chickasha casinos.

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Everyone I know has bad memories of this place. Machines are completely dead.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Mary September 18, 2012
Last updated: September 22, 2012

stop

Everyone I know has bad memories of this place. Machines are completely dead.

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One potential growth sector the Oklahoma gaming industry could explore is opening up Assisted Living Facilities (ALFs) on-site of the Chickasha nation's casinos. With direct deposit of the residents' Social Security checks into the player's account at these casinos. Riverwind and NewCastle can not only entertain seniors whose children are too busy or too uninterested in taking care of their elderly parents, but they can also take on the full responsibility of caring for their core patrons. Bedside river wind can also install machines in hospice rooms so that bedridden, immobile patrons are no longer disenfranchised from the action. All in all, its a win-win for society.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by John July 06, 2012
Last updated: August 29, 2012

I have solved Riverwind's problem

One potential growth sector the Oklahoma gaming industry could explore is opening up Assisted Living Facilities (ALFs) on-site of the Chickasha nation's casinos. With direct deposit of the residents' Social Security checks into the player's account at these casinos. Riverwind and NewCastle can not only entertain seniors whose children are too busy or too uninterested in taking care of their elderly parents, but they can also take on the full responsibility of caring for their core patrons. Bedside river wind can also install machines in hospice rooms so that bedridden, immobile patrons are no longer disenfranchised from the action. All in all, its a win-win for society.

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I PLAYED AND HIT FOR $1016 ON THE DOLLAR MONEY BAGS AND ONLY BETTING 1...I ONLY SPENT $130 TO HIT THAT...WALKED IN WITH MORE THAN I CAME WITH!!! I LOVE RIVERWIND
Overall rating 
 
4.7
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by Tiffany July 04, 2012
Last updated: July 04, 2012

I WON!!!!

I PLAYED AND HIT FOR $1016 ON THE DOLLAR MONEY BAGS AND ONLY BETTING 1...I ONLY SPENT $130 TO HIT THAT...WALKED IN WITH MORE THAN I CAME WITH!!! I LOVE RIVERWIND

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One of my recent favorite gambling books is Beat The Players by Las Vegas attorney Bob Nersesian, whose schtick is suing Nevada casinos that have committed outrageous torts against patrons. I recently heard of an incident that happened at a California Indian casino that is similar to many of the incidents in Nersesian's book:

A casino player is 86ed from the casino and told not to come back. The casino's marketing department nonetheless sends him mailers inviting him back, which legally vitiates the ban. But the hapless player is dragged from his slot machine, is carried into the back room, roughed up, his winning slot tickets confiscated. He is then turned over to the real cops who arrest him for trespassing.

In any other place except an Indian casino, the patron might have a good lawsuit for false arrest, false imprisonment, battery, conversion, etc. Or he might lose in court. But Indian tribes, and their commercial operations including casinos, are sovereign entities under the law. They can't be sued, except in their own tribal courts. They regulate their own games, and the state gaming commission cannot inspect them. If an Indian casino security guard were to unholster his weapon and shoot you dead, while he might possibly be subject to prosecution by the authorities, you still wouldn't be able to sue.

The U.S. Supreme Court has opined that Indian tribal sovereign immunity is an accident of legal precedent, not unlike organized baseball's antitrust exemption, but it will be up to Congress to overturn it. Of course, the vast amount of money that the tribes contribute to political campaigns ensures this will never happen.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Sophie Marthin June 07, 2012
Last updated: June 07, 2012

why You Should Never Ever Set Foot In An Indian Ca

One of my recent favorite gambling books is Beat The Players by Las Vegas attorney Bob Nersesian, whose schtick is suing Nevada casinos that have committed outrageous torts against patrons. I recently heard of an incident that happened at a California Indian casino that is similar to many of the incidents in Nersesian's book:

A casino player is 86ed from the casino and told not to come back. The casino's marketing department nonetheless sends him mailers inviting him back, which legally vitiates the ban. But the hapless player is dragged from his slot machine, is carried into the back room, roughed up, his winning slot tickets confiscated. He is then turned over to the real cops who arrest him for trespassing.

In any other place except an Indian casino, the patron might have a good lawsuit for false arrest, false imprisonment, battery, conversion, etc. Or he might lose in court. But Indian tribes, and their commercial operations including casinos, are sovereign entities under the law. They can't be sued, except in their own tribal courts. They regulate their own games, and the state gaming commission cannot inspect them. If an Indian casino security guard were to unholster his weapon and shoot you dead, while he might possibly be subject to prosecution by the authorities, you still wouldn't be able to sue.

The U.S. Supreme Court has opined that Indian tribal sovereign immunity is an accident of legal precedent, not unlike organized baseball's antitrust exemption, but it will be up to Congress to overturn it. Of course, the vast amount of money that the tribes contribute to political campaigns ensures this will never happen.

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Your money is gone before the time it took to walk in there!!! I no longer go there.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Janice June 07, 2012
Last updated: June 07, 2012

Rip Off Casino

Your money is gone before the time it took to walk in there!!! I no longer go there.

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If there was a ranking below ZERO, this place deserved it. It is funny that the casino owners are so stupid and greedy they do not care what you think of them they are like Vulture continue to feed on your remains. This place is not like other casinos to entertain you while take some of your money. The payout is almost zero here. I believe the machines are remotely controlled. If you are new to a machine they will allow the machine to pay you enough to hook you to that particular machine and then they start taking your money.. This is so bizarre. My sister put $300 in one of their machines a few nights ago that claimed will give over some hundred free spins, and played $.90 a hit and sometimes $1.5 per hit and lost all $300 in less than 35 minutes. At one point she got 54 free spins and the 54 free spins gave her $0.38. That is the truth. The woman sitting beside us said she had put $700 so far with no return. I was thinking the reason they do not go from one machine to another is that none pays. I stopped playing a few months ago and actually do not enjoy even thinking about playing there just go with sister and watch her lose her money which she is going less and less. I hope they close the doors of this place soon and I am sure many wish the same. If not anyone believes how horrible this place is they can go and experience it for themselves and let everyone know if I was correct.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by mary May 23, 2012
Last updated: May 24, 2012

I Stopped Going Here

If there was a ranking below ZERO, this place deserved it. It is funny that the casino owners are so stupid and greedy they do not care what you think of them they are like Vulture continue to feed on your remains. This place is not like other casinos to entertain you while take some of your money. The payout is almost zero here. I believe the machines are remotely controlled. If you are new to a machine they will allow the machine to pay you enough to hook you to that particular machine and then they start taking your money.. This is so bizarre. My sister put $300 in one of their machines a few nights ago that claimed will give over some hundred free spins, and played $.90 a hit and sometimes $1.5 per hit and lost all $300 in less than 35 minutes. At one point she got 54 free spins and the 54 free spins gave her $0.38. That is the truth. The woman sitting beside us said she had put $700 so far with no return. I was thinking the reason they do not go from one machine to another is that none pays. I stopped playing a few months ago and actually do not enjoy even thinking about playing there just go with sister and watch her lose her money which she is going less and less. I hope they close the doors of this place soon and I am sure many wish the same. If not anyone believes how horrible this place is they can go and experience it for themselves and let everyone know if I was correct.

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Husband and I were in OKC for the Memorial Marathon and saw a promo for Riverwind; earn 20 points get $20 matchplay. Everywhere we play in Oklahoma 20 points means $20. NOT HERE. I played $56 and got FOUR points. My husband played $105 and got SEVEN points. We visted the player's club to see WHAT GIVES? The attendant on duty said each machine grants points differently and we must have been playing progressives which don't give many points. We both told her "no" we are penny slot players. She just shrugged and said that's all I can say.
Dear Riverwind: Be honest. Truth in Advertising is important to your customer. If it is really a play $200, get $20 promo, then say so. Then your customer can make an informed decision about their level of committment to play. If not dishonest, then this practice is at lease grossly misleading. The old adage of a satisfied customer tells one or two people about their experience, but a dissatisfied customer will tell a hundred is true. We will not return.

Dear Riverwind:
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Susan April 30, 2012
Last updated: April 30, 2012

YUK!

Husband and I were in OKC for the Memorial Marathon and saw a promo for Riverwind; earn 20 points get $20 matchplay. Everywhere we play in Oklahoma 20 points means $20. NOT HERE. I played $56 and got FOUR points. My husband played $105 and got SEVEN points. We visted the player's club to see WHAT GIVES? The attendant on duty said each machine grants points differently and we must have been playing progressives which don't give many points. We both told her "no" we are penny slot players. She just shrugged and said that's all I can say.
Dear Riverwind: Be honest. Truth in Advertising is important to your customer. If it is really a play $200, get $20 promo, then say so. Then your customer can make an informed decision about their level of committment to play. If not dishonest, then this practice is at lease grossly misleading. The old adage of a satisfied customer tells one or two people about their experience, but a dissatisfied customer will tell a hundred is true. We will not return.

Dear Riverwind:

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