Riverwind Casino Hot
Toll-Free Number: (888) 440-1880
Restaurants: 2 Liquor: Yes
Rooms: 100 Price Range: $109-$249
Buffets: B- $8.99
L- $10.99/$17.99 (Sat)/$13.99 (Sun)
D- $16.99/$18.99 (th)/$29.99(Fri)/$17.99 (Sat)
Casino Size: 60,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Poker, Three Card Poker, Baccarat, Off-Track Betting, Keno
Overnight RV Parking: Free/RV Dump: No
Special Features: 1,500-seat showroom.
Senior Breakfast special Wednesdays.
Forgot what winning feels like
As a friequent visitor I know the odds of winning or losing. However, last night turned into an absolute horriffic nightmare! After ab otherwise pleasant evening with my wife, low and behold my name was called for the last drawing of the evening, unfortunately I was at the oposite corner of the casino, not knowing for sure where to go I went to the nearest players club, It was in the NE corner of the casino, I asked the girl where do I go, she said to the South end. I asked her to call and tell them I was on the way, (I am a handicapped Vet and unable to run like a 25 year old.) When I got there they said "to late,"we already called the next name! They claim they never got the call. After checking back with the person who called I am told she called the wrong person who was then going to run over to the promotion desk and tell them I was on the way. ( I don't think she did) Again later I'm told the girl which made the call was new and inexperienced, therefore she called wrong place. I asked to speak to the floor manager, he was nice, even went to his superior, ultimately I was offered a free night in the hotel and 2 free buffets! A very small offer considering the drawing was for $2500.00. I was told they followed the rules to a tee, doing nothing wrong, it was my fault I was late! Well in my opinion, if they had properly trained the new girl this would all be a mute point. They discriminate against the elderly and handicapped! I refused the free night and buffets, I also turned in our players club cards and filled out the forms to be removed from their mailing lists! It will be a "COLD day in Hell" before I go back to Riverwind! 3 minutes is not enough time for a handicapped or elderly person to respond to a drawing! I still may persue an attorney!
My advice is find a better place to spend your money! This expierience has left me Very Disappointed in what I previously thought was a reputable place!
I am a frequent looser It would be nice if you could enjoy playing a little bit before they take all your money but i guess the big shots there are bucking fore a pay raise .I think they use your players cards aginst you . You can be using your cards and be loosing you pull it out you will start winning a bit because they don't want you to leave They don't comp any rooms no matter how much money you spend I went to Winstar last year they comped us two weekend nights in a nice room My wife and I both did good on the electronic games at Winstar . Riverwind punishes the locals because they think you have no choice but to go there .it takes me a hour an a half to go to Winstar .as I did two weekends ago . And I felt a lot more appreciated there .And grand casino is 30 min away
Amazing Fun! Big Pay Every time!!!
I've been to several of the area casinos. I had heard that Riverwind was nicknamed neverwin. That is so wrong. Every time I go I win!! Doesn't matter if I play minimum or max I still win. The staff is amazing. They're always smiling. Even the attendent in the ladies room. It's extremely clean and the people who play around you are pleasant. I will definitely go back.
I left with $400 more than I had
First let me say that if I go to the casino with money that I need (to pay bills or rent) then I never win. I live in Norman so Riverwind is a short drive for me. The last few times that I have gone there with extra money (money I won from a scratch off lottery ticket) I have won money. I was that on new years eve and my favorite machin is the spin to win. I sat at the same machine for 45 minutes and I got the Spin the Wheel bonus 12 times and won 1 minor jackpot and left with a little more than $400 extra. My friend that went with me left with over a $1000 extra.
Tight machines. Very low payout percentage
STAY AWAY from Riverwind. I am a max better and I always play big money at any casino I go to. I lost 1200 dollars today in about 45 minutes and not one bonus. Place is not regulated properly.
Horrible place. Donttttt come here
Food is bad, slots don't pay, they rob the table games if certain cards, staff is rude. The only thing nice about the place is the women with big tits running around. Even then, those girls primarily go after the big spenders so they can get larger tips. This place does not have gambling here. They quite literally rob you
this is a dump hole
its smelly, and the machines are either broken or being replaced (as you can guess )with the ones that are even tighter. I was there on Wednesday and a few handful people were dumping money into the machines. I lost $45 and left after a little more than half an hour. parking lot was almost empty. the so called management of this place from time to time go on trip advisory and give themselves 4 or 5 star which even with that they can not attract people. do not be fooled by these misleading rating. I like this site because they reflect true rating of this dumpster.
do not be rubbed
the way this place rubs people of their money is outrages. they have raised the payout so low that if you loose more than $10 there is no way to get it back, some machines the pay out on a $2 play is $0.13 unbelievable. smells awful, the floor attendance just want to push the chirrs in and are mostly angry and unfriendly like we made them to work there. the buffet is so bad that I dare to enter the area. unfriendly staff bad tasting food and smelly greasy area. this really describes how this nation treats its own people. Because if you go to the reservations you will see the degree of poverty there. just as the leaders of this tribe do not care about its people they definitely do not care about their customers. so they milk as they can. we need regulations. so the tribal leaders do not fatten up their pockets and leave everyone else empty pocketed.
I have been told river wind is down hill. the new management messed up so much that people stopped coming. it is a boast town from time to time they get an employee or management put a 4star online but people are not stupid. incontrary to the management way of thinking and we know it is unbelievable the amount of money they rub from senior citizens.
Gamblers stay away. I am a seasoned VP player. I would say I play 99% to 100% accuracy on any VP game and I'm letting you know know that the VP is not right. They are messing with the chips on these machines. Stay away, save your money for a regulated casino. You've been warned by a local!!!
Tight slots - No fun
Riverwind used to be a fun place, but not anymore. The slots are so tight, I lose fast, then leave angry. Something - or someone - changed the slot payouts. I go there to have fun and a little excitement, but lately I leave feeling frustrated and incredibly stupid. Other customers tell me they are unhappy too. I think I'll just make the drive to Thunderbird. At least I can win a little there. riverwind has gone downhill fast.
rewards point have changed, along with comps
We have played here since opening day and lately things have changed with rewards and comps. My wife plays more than me and no longer gets comps for dinner as I still do. Players points don't add up anymore like they use to. Just keeps getting worse as it goes and have cut way back on play there and soon to cut back for good.
On last Saturday my friend put $700 dollars in the Davinchi Diamond by the restaurants and played for over 3 hours as he was dropping the $100 into the machine one after the other waiting to get a bonus but it never happened. This is honest to goodness truth. He got up and left. I have heard that IGT can alter the machines so they do not pay and they can do it by changing the chip at anytime. And that may be the reason you see their office around Hefner road in OKC. They moved closer so they be a part of the gang of Chickasha nation who strip people off their money everyday in the name of entertainment. A lady complained to one of the floor manager and he basically said that the management does not care about the customers they are after making the most money. So you be the judge where you are being entertained and by whom. Visited February 2015
I Couldn't Win at This Casino
I do not know how much the casino pays for people to leave 4 and 5 star review for this stupidly bad place but I know it must be a lot. The way it works at neverwin is to walk in and hand your money to someone and walk out. I left a $50 there and played for about 20 minutes and decided to take the rest of my money and run as far as I can from this place. stay away if you value your hard earned money.
Never again will I go to a concert here!
Have gone to my last concert here, went to see Night Ranger last night and security was in the face of everyone who took a phone out, and I understand if you are using a flash, but they wouldn't let you take a photo with your wife, saw them harass and toss out many people and it was one security guard in particular, fat guy, shaved head. What should have been handled is the over serving of most of the people who left their seats in the front and occupied the seats in the back and were cussing, drunk off their asses and ruining the concert for everyone nearby who paid for their seats, you know who you are if you were the blonde drunk piece of white trash in section 202 who should evaluate their lot in life if this is how you act in your 40's, it was like a free for all. Never again will I go to the "Never Win" casino. Most of the acts hit multiple venues on these casino tours anyway, so pick another casino if you can. There are many nicer venues. Lets also talk about how many people waited in line at the ticket office to pick up tickets online to be told they needed to walk to the other end of the casino to pick up their tickets, smart thinking Riverwind and then there were the rude people at will call. Wake up Riverwind, you are not the only casino in town and the word is out about you that you are the worst in the metro area.
you will never win stop going
I used to go to this casino since they opened and had lots of fun there till couple of years ago. used to win some and lose some. although mostly loss, there were but occasional win too. since couple of years ago that the management changed this place is going down the hill. I stopped going since my loss was constant. I went back yesterday just to see if anything has changed . This place is worst than before. dirty and crowded with slots that no one is playing on. few that are being used are draining money from the customers. I think the manager put the slots on a zero pay out to drain the retirees income since those are the major players at this place for being close to Norman. I now go to Grand which is cleaner, bigger has more space. may not win much but do not loose constantly either. Will never return
Blackjack tables and chairs are sticky when I played at the tables. I thought since the ceiling was so high that it may not be smokey. But there is some kind of ceiling above the blackjack pits that seems to hold the smoke down and it is smokey. Plus that ceiling thing is covered in dust..yuck.
The casino overall is pretty clean but the blackjack part is pretty nasty. Will not visit again!
I went there after a few months and found it to be worst than before. slots are empty. still names that are called for phony drawings are strange. staff are rude and place is dirty and smelly. will come back in another 3 months
Bad experience for me
I went to this casino on my way to Texas. Very dirty and the staff are just in the business of pushing chairs in nothing else. The machines are some broken and others empty and few that play just feed the machines. No excitement, no one looks happy. You people should stop going to this place. There are others. I lost over $100 in just 15 minutes or so playing an $.80 bet on a machine called Devinchi and another $50 on open the vault playing $1:00. Left and promised to myself never to return to this casino. I travel a lot and this casino is one of the worst I have ever played in.
Time to Change
As per our State Treasurer, Tribal Casinos allowed to Self Govern as State thought free enterprise and competition would drive fairness. WRONG, didn't work. Greed is killing the industry and hurting the public that can least afford to be harmed.
Low payouts all the negative reviews, greed won't let them change. "Collusion" must be investigated. State Legislature, help the people, create fairness....Regulate those who won't regulate themselves...People Vote!
Simple request....Casino's be FAIR.. you business model will thrive and you will enjoy your monopoly and your customer base will return and grow if not it will wither just like Atlantic City. The consumer will eventually dictate fairness if you don't.
Live in NOKC so riverwind is a bit of a haul. Had gone there 6-7 yrs ago and enjoyed our time there. Deceided to give it a try again. Have gone there now 4-5 days in the last couple of weeks. Maybe 7 in the last 2 months. I don't gamble (slots) much if any at all. Wife has not won at all playing slots. Reading other reviews, i can attest to "bonus" spins or games paying off a couple bucks or under. Just watched a woman next to my wife gets 16 free spins with 3x multiplier and she won 4.40 WOW!!! I started playing texas hold'em at a table as i enjoy cards more. 1st night i got a rewards card and had it swiped at the table and lost 132.00... 2nd night i asked how many points i had? Gaming tables don't give points, they give you "comp". Was told i had 15 which equalled approx. 15.00... Played again that night and won 150.00... 3rd night i played was tonight. Won another 147.00. Took a break, went back a hour later and won another 37.00. Asked again if anybody could tell me how many "comp" points i had and what could i do with them? Remember i had 15 from the 1st night when i lost. I was told by a pit boss there was no way to tell??? He asked if i "wanted" something? I said no, it's just info i'm looking for and how i can use them. He checked my card and said: "you could probably get a meal".... So i guess if you lose, you get "comp" but if you win, you don't get jack! Sounds real fishy to me? Anyway after reading these reviews and what i've watched from my wife and others playing slots, i think i'll take my money elsewhere.... Sorry "neverwin", you lost us as customers
Why do people still go to Riverwind?
Riverwind Casino has been in steady decline for at least the past four years. Now it's so bad there that almost nobody wins. And the payouts on the slots are pathetically small at best.
they need to shut this place down
My brother in law took $5000 with him to this place last night to see if any one of the slots pays. He walked in at 6:30pm and played on most major slots and left at 9 pm with $0.50 in ticket money .WOW
It is a shame that the state of Oklahoma let its retired and elderly be cheated of their income in the name of entertainment. I understand the influence of lobbying and campaign donation but those elected officials have obligation to the people of Oklahoma mainly to their senior citizens and need to at least try this place for themselves and see if what we say is really the truth. Do not look at 4, 5 star readings we know they are paid for as well.
empty but yet greedy
Lately there are almost more employees than players at never win. Those who play except maybe one or two all lose their money. There is no limit to the greed of this nation. But people of Oklahoma are beginning to get used to having a casino close by and are able to decide when to go where. It is up to the casino owners to attract these people by incentives because Casino is not a new thing to us anymore and we have options no matter how bad our options are we also can stay home because the casino is not going anywhere but we are.
I was sitting by this lady who was on this one machine I think caled Davinci ???
she was playing $0.30, $0.40, $0.80, $0.90, $1.50, $2 and a few $4 and did not get a free game for the time I was sitting by her then I left and came back gain in about 2 hours she was still sitting there. I asked her if she got a free play she said no and she was counting her plays. it was when she hit 1002 and was playing $2 she got a free play and that free play gave her only $9.28. She said the reason she did not leave that machine was because she wanted to feel how much she dislike the place and tell herself no matter how long and how much one put into playing at this pace one will always leave broke. I know what she is talking about because I also put over $200 on this one machine called wheel of fortune and got nothing. I will not go back. It seems the payout has even been lowere4d further. and the place is mostly empty except on maybe Saturdays or when they have some events
I went to this place last night. I lost on any machine at which was maybe 7 or 8 machines. Not even one single person won around me. All of the faces were sad. This was my last time going there. I will go to Lucky Star where people actually enjoy playing and people are smiling, or I would go to the Grand.
shame on the University of Oklahoma
Shame on the University Of Oklahoma leaders for putting the river wind casino trademark on the university of Oklahoma campus and advertizing this nasty place. I assume the money they get has blinded the university officials' sight. I guess every one has a price and OU has sold its honor to the right price.
WE NEED REGULATION IN OKLAHOMA
The reason these tribal casinos get such bad reviews is because of the lack of state regulation. Every casino in the country except for the Tribal Casinos has state regulation. I found a petition to push for regulation.
I am an avid player and play here often. No fun at all these days. Management has had this casino programmed very very tight for a long time. It makes me want to yell and scream at their employees but I bite my lip. I guess that the managers hide in the back room. I would hide also if everyone in my casino was losing their money at a fast pace. I believe that they don't consider their players as customers but consider them as suckers. Most scams are behind the curtains but the slot machine scam at Riverwind is right out in the open. I have contacted many state representatives and I am sure that thousands of people are doing the same. Maybe they will step in and start regulating this foreign country since it is their citizens that are the losers. I also wonder how many college students get taken for everything in this casino since it is almost on the OU Campus? What about all of the senior citizens?