WinStar World Casino Hot

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2.5 (66)
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Details

Address
Interstate 35, Exit 1
City
Thackerville
State
Oklahoma
Zip Code
73459
Country
United States
Phone
(580) 276-4229

by Steve Bourie  Learn more about the author Steve Bourie

Toll-Free Number: (800) 622-6317
Rooms: 395 price range: $79-$109
Suites: 40 price range:$89-$179
Restaurants: 5 Liquor: No
Buffet: B- $14.99 L- $17.99 D- $21.99
Games Offered: Slots, Video Poker, Blackjack, Poker, Bingo, Mini-Baccarat, Three Card Poker, Pai Gow Poker Off-Track Betting, Keno
Casino Size: 169,824 Square Feet
Overnight RV Parking: Free/RV Dump: No
Senior Discount: $1 off buffets and various Wed if 55+
Special Features: 152-space RV ($40-$50 per night)

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User reviews View all user reviews

Average user rating from: 66 user(s)

Overall rating 
 
2.5
Slots 
 
2.6  (66)
Table Games 
 
2.0  (56)
Customer Service 
 
2.4  (66)
Player's Club 
 
2.2  (66)
Gaming Atmosphere 
 
3.0  (66)
Amenities or Hotel 
 
2.6  (57)
Food & Drink 
 
2.5  (66)
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Comments
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A friend of mine and I decided to go to winstar on a Thur. to have breakfast and play the slots. First thing we noticed was the parking lot was almost bare. We went directly to the bingo hall. No breakfast there. Asked around and finally found out it was in the dining room in the London section. Walking to breakfast we noticed that most of the slots were idle.

Talking about tight. We played a while. Got a few bonus rounds. But they never paid off. I played my 20 $1 bills on HOT SHOT FINZZY I got bonus plays but no money. I used to win all the time. I went home loosing my 20 - $1 I will try again in a couple weeks. Oh yea the players card is worthless.

I was told that the other Casino in Thackerville paid off better. The place was full and we did fair better. My 20 $1 worked like a charm. Good Luck. Rich
Overall rating 
 
2.6
Slots 
 
1.0
Table Games 
 
4.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0
Reviewed by Richard July 11, 2014
Last updated: July 13, 2014

my last visit

A friend of mine and I decided to go to winstar on a Thur. to have breakfast and play the slots. First thing we noticed was the parking lot was almost bare. We went directly to the bingo hall. No breakfast there. Asked around and finally found out it was in the dining room in the London section. Walking to breakfast we noticed that most of the slots were idle.

Talking about tight. We played a while. Got a few bonus rounds. But they never paid off. I played my 20 $1 bills on HOT SHOT FINZZY I got bonus plays but no money. I used to win all the time. I went home loosing my 20 - $1 I will try again in a couple weeks. Oh yea the players card is worthless.

I was told that the other Casino in Thackerville paid off better. The place was full and we did fair better. My 20 $1 worked like a charm. Good Luck. Rich

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I have been going to Winstar since the beginning of Winstar. Back when it was just a tent on the side of i35. Back when they actually gave you comps, back when the dealers were nice to you because they were able to keep their tips, back before the major expansion and the change in behavior of the staff and management. What it boils down to is this, every time they send me coupons for a free room I call to reserve the room they act like I am an inconvenience to them, they are not friendly to me and they never, ever, ever, ever have a room, EVER! Like last night for instance, I approached the check in desk and asked with a smile on my face "what are the chances of there being any availability for this evening?". The woman says to me "So, you don't have a reservation"? and I said to her no, I do not, and she says "well, you'll have to go over to the vip desk". She was the least bit friendly to me, did not smile, and treated me as if I was an inconvenience to her, just like when I call them on the phone. So, I go across the room to the VIP desk, I stand at the Please wait here sign and I observe no other guest in this room, three employees looking like they are working so hard at something on their computers and again look at me as if "oh great, someone else who is going to ruin my night", finally the woman says to me can I help you, and I walked up with a big smile on my face and politely ask "what are the chances of me getting a room for tonight? She says, let me check and proceeded to type on her computer, she then says to me "I have a room available for $269.00", I asked if my rewards card will help with the price and she looks at me as if she was thinking to herself "just great. or you wish", and says to me "no, it doesn't change the price". So, I said let me call my wife and ask her if she wants the room. Of course my wife did not want to spend that much money for one night.
So, again I struck out on getting a room at Winstar World Casino and Resort. I swear, it's almost as if they do not want guest to stay at their hotel. Why on earth would they treat people so rudely when the people they are treating this way are there to spend their hard earned money in the casino? Had they given me a room last night I would have spent the entire night at the casino gambling. My wife would have stayed at the black jack tables until 4 am like she does when we are welcomed at the Horseshoe Casino in Shreveport Bosier City La. and I would have played the slots all night long. Why would they not want us to spend our money with them? We ended up playing cards, a few slots, ate dinner at Toby Keiths (cold food) bar and grill and then hit the road back home to Grapevine around 10:30 so we could be home by midnight. Had they given us a room we would just now be leaving the casino today by 11 am to be home by noon, not midnight. Winstar, you guys make me want to drive the 3 hours to the Horseshoe Casino so that I can feel like I am a welcomed guest, a valuable customer, someone who they treat with respect, just like you guys used to do back in 2004, back when you would at least give my wife and I a free meal to Stone Ranch, or a free Buffet, back when you guys acted like you cared about your customers. I feel now you have gotten too big for your own good and have forgotten who helped you get to the size that you are now in the first place, the Texans who live south of your Red River. I think next time I will drive east and cross the Red River into Shreveport
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Guest July 06, 2014
Last updated: July 13, 2014

Rude, Rude and Rude

I have been going to Winstar since the beginning of Winstar. Back when it was just a tent on the side of i35. Back when they actually gave you comps, back when the dealers were nice to you because they were able to keep their tips, back before the major expansion and the change in behavior of the staff and management. What it boils down to is this, every time they send me coupons for a free room I call to reserve the room they act like I am an inconvenience to them, they are not friendly to me and they never, ever, ever, ever have a room, EVER! Like last night for instance, I approached the check in desk and asked with a smile on my face "what are the chances of there being any availability for this evening?". The woman says to me "So, you don't have a reservation"? and I said to her no, I do not, and she says "well, you'll have to go over to the vip desk". She was the least bit friendly to me, did not smile, and treated me as if I was an inconvenience to her, just like when I call them on the phone. So, I go across the room to the VIP desk, I stand at the Please wait here sign and I observe no other guest in this room, three employees looking like they are working so hard at something on their computers and again look at me as if "oh great, someone else who is going to ruin my night", finally the woman says to me can I help you, and I walked up with a big smile on my face and politely ask "what are the chances of me getting a room for tonight? She says, let me check and proceeded to type on her computer, she then says to me "I have a room available for $269.00", I asked if my rewards card will help with the price and she looks at me as if she was thinking to herself "just great. or you wish", and says to me "no, it doesn't change the price". So, I said let me call my wife and ask her if she wants the room. Of course my wife did not want to spend that much money for one night.
So, again I struck out on getting a room at Winstar World Casino and Resort. I swear, it's almost as if they do not want guest to stay at their hotel. Why on earth would they treat people so rudely when the people they are treating this way are there to spend their hard earned money in the casino? Had they given me a room last night I would have spent the entire night at the casino gambling. My wife would have stayed at the black jack tables until 4 am like she does when we are welcomed at the Horseshoe Casino in Shreveport Bosier City La. and I would have played the slots all night long. Why would they not want us to spend our money with them? We ended up playing cards, a few slots, ate dinner at Toby Keiths (cold food) bar and grill and then hit the road back home to Grapevine around 10:30 so we could be home by midnight. Had they given us a room we would just now be leaving the casino today by 11 am to be home by noon, not midnight. Winstar, you guys make me want to drive the 3 hours to the Horseshoe Casino so that I can feel like I am a welcomed guest, a valuable customer, someone who they treat with respect, just like you guys used to do back in 2004, back when you would at least give my wife and I a free meal to Stone Ranch, or a free Buffet, back when you guys acted like you cared about your customers. I feel now you have gotten too big for your own good and have forgotten who helped you get to the size that you are now in the first place, the Texans who live south of your Red River. I think next time I will drive east and cross the Red River into Shreveport

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I've been patronizing Winstar since it opened....in it's early years it was fun, machines paid out, lots of free stays, and I mean a lot. Now though it's become more tourist attraction than a casino. No more winning, and from my own experience when I use my players card, I lose my money faster than when I don't. I've tested this theory at least ten times, I've even pulled my card out of a machine and instantly started winning. A fluke? More than twenty times? The rooms used to be really nice, but of late, LaQuinta's rooms are nicer.

They constantly move the machines around....I get that, but it's annoying when you have to go all over the place to find the machines you prefer. Another thing that's annoying, you can call one day they tell you it's sold out, call back and you can get a room, it's all about who you get on the phone. Some of the staff are pleasant, nice, cordial, some are sticks in the mud, they resent you being there, but that's the reason they have a job.

I've won $3600, $1200, so you can win, but that was two years ago back to back on the same machine. These last two years, I'm just happy to leave breaking even. ...which is more the exception than the rule. Yes that's why it's called gambling.....my two cents based on my years at Winstar.

Oh yeah, the tables have been fair to good to me, no complaints there.

Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by SandiM June 29, 2014
Last updated: June 29, 2014

Winstar, Thackerville slot machines

I've been patronizing Winstar since it opened....in it's early years it was fun, machines paid out, lots of free stays, and I mean a lot. Now though it's become more tourist attraction than a casino. No more winning, and from my own experience when I use my players card, I lose my money faster than when I don't. I've tested this theory at least ten times, I've even pulled my card out of a machine and instantly started winning. A fluke? More than twenty times? The rooms used to be really nice, but of late, LaQuinta's rooms are nicer.

They constantly move the machines around....I get that, but it's annoying when you have to go all over the place to find the machines you prefer. Another thing that's annoying, you can call one day they tell you it's sold out, call back and you can get a room, it's all about who you get on the phone. Some of the staff are pleasant, nice, cordial, some are sticks in the mud, they resent you being there, but that's the reason they have a job.

I've won $3600, $1200, so you can win, but that was two years ago back to back on the same machine. These last two years, I'm just happy to leave breaking even. ...which is more the exception than the rule. Yes that's why it's called gambling.....my two cents based on my years at Winstar.

Oh yeah, the tables have been fair to good to me, no complaints there.

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Save your money go to Vegas, These people at WinStar are terrible
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by glen douglas May 07, 2014
Last updated: May 07, 2014

NO MORE

Save your money go to Vegas, These people at WinStar are terrible

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Thought I would break down and go see what the effects were on stopping the bus transportation at winstar. They still serve a free breakfast to the seniors on wed. and thur. First thing I noticed was there were 1/3 less dinning for their free breakfast. The Second thing I noticed was the Players card was worthless. No more free play. The third thing I noticed was how tight the slot machines were. Yes you did get some bonuses but the pay out was poor. Just about everyone I asked how they were doing said no good. My friends and I decided not to go back until the buses started up again. I wouldn't mind paying a little more to ride the bus. Good luck
Overall rating 
 
2.8
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Reviewed by Tom T April 27, 2014
Last updated: April 27, 2014

no more buses no more me

Thought I would break down and go see what the effects were on stopping the bus transportation at winstar. They still serve a free breakfast to the seniors on wed. and thur. First thing I noticed was there were 1/3 less dinning for their free breakfast. The Second thing I noticed was the Players card was worthless. No more free play. The third thing I noticed was how tight the slot machines were. Yes you did get some bonuses but the pay out was poor. Just about everyone I asked how they were doing said no good. My friends and I decided not to go back until the buses started up again. I wouldn't mind paying a little more to ride the bus. Good luck

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Sinse WinStar stopped running their bus routes. How many will stop going there? I will not go back until they get the buses going again. They will not lose money but not make as much. All they can do is tighten up the slots a little more.
Overall rating 
 
3.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Reviewed by richard March 29, 2014
Last updated: March 29, 2014

No more Bus rides

Sinse WinStar stopped running their bus routes. How many will stop going there? I will not go back until they get the buses going again. They will not lose money but not make as much. All they can do is tighten up the slots a little more.

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I go to this casino once a month with the senior center and i do well. As far as room comps, I get them every month, but my wife passed away and I don't use them.
Overall rating 
 
3.7
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0
Reviewed by Chuck Worden February 20, 2014
Last updated: February 21, 2014

Seems Okay

I go to this casino once a month with the senior center and i do well. As far as room comps, I get them every month, but my wife passed away and I don't use them.

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I have played here since the casino opened. Last year, I had the best year ever on the slots. I saw a LOT of people hitting large hand pay jackpots. Since about the first of November 2013, that has changed dramatically. I see very few hand pays and when I do, it's for right barely over the $1,200 threshold that requires a hand pay. Yes I'm not there every day, but I do go 2 to 3 times a week. In all, I have seen about 6 large payouts in the past 3+ months. I would see twice that many in an evening before this started.
I remember before, if you played one of the VGT $25 machines, and you got re-spin bonuses, you would hit a jackpot almost each time from $2,000 to $10,000. You're lucky right now on the re-spins if you get 2 cherries on a re-spin bonus. I heard 2 other ladies that pumped $1,000 into two $25 machines last time comment they both got jackpots. I went and looked and one was $1,250 and the other $1,325. That's VERY low for that machine. They both commented how low the casino has been paying out lately too.
I know quite a few of the "regulars" from the high stakes rooms have already quit going up here. I'm guessing they were tired of bleeding money for no chance of a return. WinStar needs to re-evaluate their reasoning behind their current practices before they lose a lot of their high end business. I'm not saying they need to pay big money to everyone that comes in but at least BE FAIR ABOUT IT.
For those that think they have no control over the way the machines pay, don't be so naïve and read a little from the machine manufacturers. Every machine in there is controlled by a computer system accounting program. They can set everything from the frequency of a bonus round to percentage of payout returns. The only thing they cannot do is change it while you are currently using it. Look sometimes and you'll find one that says "LOCKED BY ACCOUNTING". That means it's currently being updated with a change for better or worse and then it has to sit idle for a certain amount of time before it'll let you play it again.

Since I'm apparently on a rant, we'll never see casinos in Texas now that it has gotten to be so big in OK. The Indian nations pay BIG money to certain Texas senators and congressmen to keep them from EVER voting on a change in the law. Just check if you don't believe me. Every gambling bill for the past 8 years has DIED IN COMMITTEE. That's how they keep things from ever being voted on. Talk about corruption!

Happy gambling everyone!! :-)
Overall rating 
 
3.9
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Joshua M February 17, 2014
Last updated: February 17, 2014

Slots set way too tight now

I have played here since the casino opened. Last year, I had the best year ever on the slots. I saw a LOT of people hitting large hand pay jackpots. Since about the first of November 2013, that has changed dramatically. I see very few hand pays and when I do, it's for right barely over the $1,200 threshold that requires a hand pay. Yes I'm not there every day, but I do go 2 to 3 times a week. In all, I have seen about 6 large payouts in the past 3+ months. I would see twice that many in an evening before this started.
I remember before, if you played one of the VGT $25 machines, and you got re-spin bonuses, you would hit a jackpot almost each time from $2,000 to $10,000. You're lucky right now on the re-spins if you get 2 cherries on a re-spin bonus. I heard 2 other ladies that pumped $1,000 into two $25 machines last time comment they both got jackpots. I went and looked and one was $1,250 and the other $1,325. That's VERY low for that machine. They both commented how low the casino has been paying out lately too.
I know quite a few of the "regulars" from the high stakes rooms have already quit going up here. I'm guessing they were tired of bleeding money for no chance of a return. WinStar needs to re-evaluate their reasoning behind their current practices before they lose a lot of their high end business. I'm not saying they need to pay big money to everyone that comes in but at least BE FAIR ABOUT IT.
For those that think they have no control over the way the machines pay, don't be so naïve and read a little from the machine manufacturers. Every machine in there is controlled by a computer system accounting program. They can set everything from the frequency of a bonus round to percentage of payout returns. The only thing they cannot do is change it while you are currently using it. Look sometimes and you'll find one that says "LOCKED BY ACCOUNTING". That means it's currently being updated with a change for better or worse and then it has to sit idle for a certain amount of time before it'll let you play it again.

Since I'm apparently on a rant, we'll never see casinos in Texas now that it has gotten to be so big in OK. The Indian nations pay BIG money to certain Texas senators and congressmen to keep them from EVER voting on a change in the law. Just check if you don't believe me. Every gambling bill for the past 8 years has DIED IN COMMITTEE. That's how they keep things from ever being voted on. Talk about corruption!

Happy gambling everyone!! :-)

Was this review helpful to you? 
I have been going to WinStar every month for several years. I have been playing on $1 machines and my wife plays on penny machines. We use to win quite a bit. But since the re-innovation some thing has changed NO More Win. I use to play $1 blazing sevens and use to hit a lot. No more all those machines have been tightened up. When we talk other people playing they also complaining the same thing. All Texas money is dumped there. We need a Casino in Texas. They know that we have no choice they have tightened the win.

Food is good, People are nice, verity of machines is huge good place for entertainment. But no good to play.
Overall rating 
 
4.8
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by John January 18, 2014
Last updated: January 18, 2014

No more Win at Winstar

I have been going to WinStar every month for several years. I have been playing on $1 machines and my wife plays on penny machines. We use to win quite a bit. But since the re-innovation some thing has changed NO More Win. I use to play $1 blazing sevens and use to hit a lot. No more all those machines have been tightened up. When we talk other people playing they also complaining the same thing. All Texas money is dumped there. We need a Casino in Texas. They know that we have no choice they have tightened the win.

Food is good, People are nice, verity of machines is huge good place for entertainment. But no good to play.

Was this review helpful to you? 
Me and my wife, have been going to Winstar to play ever since it use to look like a green balloon tent. We use to be regulars at Bossier City LA. and could get a room Comp, in just about all the casinos over there. My wife loves going to Winstar, but got very disappointed with their room comps, as much as we play over there she recently called to ask if we could get a comp over night stay. That was a big negative they wanted to charge us $159.99 with our play. That is ridiculous for one night stay for players who play there every Friday night for years.
Overall rating 
 
2.3
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Luis January 07, 2014
Last updated: January 07, 2014

No room comps

Me and my wife, have been going to Winstar to play ever since it use to look like a green balloon tent. We use to be regulars at Bossier City LA. and could get a room Comp, in just about all the casinos over there. My wife loves going to Winstar, but got very disappointed with their room comps, as much as we play over there she recently called to ask if we could get a comp over night stay. That was a big negative they wanted to charge us $159.99 with our play. That is ridiculous for one night stay for players who play there every Friday night for years.

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You know I've been going to Winstar now for over three years now. I think I got those old babies figured out. I win most everytime. Thats more than most can say. Now Here is what I do. I play mostly the three reelers you know the ones with three turning wheels. I go to the cashier and exchange a $20 for 20-$1. I start out on the 25c slots. Put $2 in no more. Play 8 rolls. If you don't hit go to the next slot. If you do hit play out your quarters and put another dollar in. If you hit over $25 put that slip in to your pocket and leave it there. I win around $25-200 most of the time. After I am ahead a little I have fun playing the other slots. I do lose once in a while but that is just $20. Try it. Let us know how you did. Chuck
Overall rating 
 
4.6
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by Charlie December 21, 2013
Last updated: December 22, 2013

Win everytime

You know I've been going to Winstar now for over three years now. I think I got those old babies figured out. I win most everytime. Thats more than most can say. Now Here is what I do. I play mostly the three reelers you know the ones with three turning wheels. I go to the cashier and exchange a $20 for 20-$1. I start out on the 25c slots. Put $2 in no more. Play 8 rolls. If you don't hit go to the next slot. If you do hit play out your quarters and put another dollar in. If you hit over $25 put that slip in to your pocket and leave it there. I win around $25-200 most of the time. After I am ahead a little I have fun playing the other slots. I do lose once in a while but that is just $20. Try it. Let us know how you did. Chuck

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So the first thing I notice when I walk into Winstar on a saturday night is that the walk areas are too narrow for large crowds especially when Winstar is having a concert. And supposedly being over a mile walk from one end to the other this can pose quite a problem. But I would like to start with something positive by saying that the poker room is truly Winstar's best feature with many tables with various limits. On to the bad news... Winstar is really too focused on profit and not customer service. The only employees I found to be helpful were the poker and blackjack dealers. Although I was shocked by both the racks and 50 cent ante. It's next to impossible to get help with machines and while I was there I learned a few interesting things. Blackjack dealers aren't allowed to teach strategy or even offer even money. Also no surrender. And to be honest most of the money I lost on the blackjack tables was because of other players lack of strategy. Over all Winstar is a good place to drink over-priced alcohol and gamble if you don't want to drive to Shreveport or fly to Las Vegas. I hope someone at Winstar reads this and brings change. Even if it was better comps and no ante for rated players it would be a start. Just keep in mind the Indian casinos are just babies compared to Vegas. Despite the fact they refer to themselves as a sovereign nation.
Overall rating 
 
2.7
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Reviewed by John Carpender October 20, 2013
Last updated: October 20, 2013

The not so great Winstar World Casino

So the first thing I notice when I walk into Winstar on a saturday night is that the walk areas are too narrow for large crowds especially when Winstar is having a concert. And supposedly being over a mile walk from one end to the other this can pose quite a problem. But I would like to start with something positive by saying that the poker room is truly Winstar's best feature with many tables with various limits. On to the bad news... Winstar is really too focused on profit and not customer service. The only employees I found to be helpful were the poker and blackjack dealers. Although I was shocked by both the racks and 50 cent ante. It's next to impossible to get help with machines and while I was there I learned a few interesting things. Blackjack dealers aren't allowed to teach strategy or even offer even money. Also no surrender. And to be honest most of the money I lost on the blackjack tables was because of other players lack of strategy. Over all Winstar is a good place to drink over-priced alcohol and gamble if you don't want to drive to Shreveport or fly to Las Vegas. I hope someone at Winstar reads this and brings change. Even if it was better comps and no ante for rated players it would be a start. Just keep in mind the Indian casinos are just babies compared to Vegas. Despite the fact they refer to themselves as a sovereign nation.

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Thanks richard I tried your ideas and man they work. Came out with over $1000.00. one other thing I did was stop using Players club card after using up all their money.
Overall rating 
 
3.8
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Reviewed by Bill September 04, 2013
Last updated: September 04, 2013

Thanks Richard

Thanks richard I tried your ideas and man they work. Came out with over $1000.00. one other thing I did was stop using Players club card after using up all their money.

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My observation of the times I have been going to Winstar the last six months are as follows. Seems like the bigger winners over $300 are located in the middle of the line of machines. So play #3 and #4 in line. If there is an area that there are no people playing go for it. They got to get people working the empty machines. Stay away from bus pickup area. When you hit at a slot play it for 2 minuts and if you win keep playing it. If not move on. More gamblers win at the three reel slots than they do at the 5 reels. Think about it. After you have eaten your free breakfast go to the first slot machine you come to bet $2 you will win. Every time you win a nice pot put the valcher into your pocket and don't use it. Good luck
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Reviewed by richard August 30, 2013

slots can pay off

My observation of the times I have been going to Winstar the last six months are as follows. Seems like the bigger winners over $300 are located in the middle of the line of machines. So play #3 and #4 in line. If there is an area that there are no people playing go for it. They got to get people working the empty machines. Stay away from bus pickup area. When you hit at a slot play it for 2 minuts and if you win keep playing it. If not move on. More gamblers win at the three reel slots than they do at the 5 reels. Think about it. After you have eaten your free breakfast go to the first slot machine you come to bet $2 you will win. Every time you win a nice pot put the valcher into your pocket and don't use it. Good luck

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I would never go to this casino if it was not for the fact that it is the closest casino to the DFW area. I have played at many casinos throughout the United States being a Caesars Seven Star member( seven star is how a casino should treat you) saying this I always believed in getting a players card for i saw all the benefits it gives you playing at the Horseshoe. Don't bother getting one at Winstar. You could drop $5,000 in the casino and they would not even comp you a buffet. If you are thinking about playing and getting serious if is worth the money to go ahead and head to Shreveport for the evening or get a plane ticket and fly to Las vegas for you at least have a chance of winning enough to pay for your trip. If you're just looking for a good time with your wife or friends and want to go out and drop a few hundred and drink some cold beer and watch a game then Winstar is a good option. Just don't expect to win because you wont.
Really don't know about the hotel for i have never been offered a room for less than 200 dollars, but what i hear is it's not worth the money.
I can only say that when Texas makes it legal to gamble and the casinos open up in DFW (which they will) then the Winstar will be a big Super 8 hotel in the middle of nowhere. So they can keep on building more hotels out there but the day is coming that we will all get the last laugh.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Tom Bradford July 15, 2013
Last updated: July 15, 2013

The days are numbered

I would never go to this casino if it was not for the fact that it is the closest casino to the DFW area. I have played at many casinos throughout the United States being a Caesars Seven Star member( seven star is how a casino should treat you) saying this I always believed in getting a players card for i saw all the benefits it gives you playing at the Horseshoe. Don't bother getting one at Winstar. You could drop $5,000 in the casino and they would not even comp you a buffet. If you are thinking about playing and getting serious if is worth the money to go ahead and head to Shreveport for the evening or get a plane ticket and fly to Las vegas for you at least have a chance of winning enough to pay for your trip. If you're just looking for a good time with your wife or friends and want to go out and drop a few hundred and drink some cold beer and watch a game then Winstar is a good option. Just don't expect to win because you wont.
Really don't know about the hotel for i have never been offered a room for less than 200 dollars, but what i hear is it's not worth the money.
I can only say that when Texas makes it legal to gamble and the casinos open up in DFW (which they will) then the Winstar will be a big Super 8 hotel in the middle of nowhere. So they can keep on building more hotels out there but the day is coming that we will all get the last laugh.

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They do not care about the players. They provide bad service time after time. About once a month the ticket system crashes and it takes 2-3 hours to pay people and they do not care when that happens.
Jackpots take at least an hour to pay on average. Unless you are in the high limit room then it is faster.
If a slot breaks down good luck getting someone to fix it, and when they do enjoy their bad attitude.
Hotel, it is not much better and a super 8. Very low quality. If you want a nice room head to Durant.
Cashiers hate working. Most of the time I get torn or damaged bills. If you want to give change to round up a ticket you get an attitude, and some refuse to take pennies to round up a ticket. I mean I understand not wanting to take hundreds of pennies from one person or cashing in a bunch of change but to refuse taking 4 pennies so I do not have to carry around an extra 96 cents is crazy!
I plan on gaming elsewhere. It is worth a longer drive to get better service. If you want a crazy large casino and bad service then Winstar is the place for you! If you are serious about enjoying a quality visit to a casino then look elsewhere!
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Mike July 03, 2013
Last updated: July 03, 2013

BAD SERVICE

They do not care about the players. They provide bad service time after time. About once a month the ticket system crashes and it takes 2-3 hours to pay people and they do not care when that happens.
Jackpots take at least an hour to pay on average. Unless you are in the high limit room then it is faster.
If a slot breaks down good luck getting someone to fix it, and when they do enjoy their bad attitude.
Hotel, it is not much better and a super 8. Very low quality. If you want a nice room head to Durant.
Cashiers hate working. Most of the time I get torn or damaged bills. If you want to give change to round up a ticket you get an attitude, and some refuse to take pennies to round up a ticket. I mean I understand not wanting to take hundreds of pennies from one person or cashing in a bunch of change but to refuse taking 4 pennies so I do not have to carry around an extra 96 cents is crazy!
I plan on gaming elsewhere. It is worth a longer drive to get better service. If you want a crazy large casino and bad service then Winstar is the place for you! If you are serious about enjoying a quality visit to a casino then look elsewhere!

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I live in a 55 and older community. The Winstar bus picks us up at the community center two times a month. There are about 50 of us on the bus. They charge us $10 to ride the bus to Winstar. We have a fun trip there and back. They give us a free breakfast and offer us Player club members get $25 playing money.

Seems like every time I go the person next to me hits a nice jackpot. But never me. Havent figured it out yet. I get 20 $1 from the cashier go on my merry way. By the time I get the $20 spent I start on the $25 I get from the Players Club.

I have tried playing the slots down the line. I was told that the three ring machines are the best way to go. But not for me. The attendance are of no help. You ask them to point out some slots that are paying they act dumb. Seems like they would want to see me win a little but no.

Someone told me to play the machines that are noticeable to others the most like up by the cashiers. Food courts. But not me. Video Poker is the best way to win at slots. Not me.

Going back home we talk about our experience. 9 out of 10 lose. The best thing about the trip is the free breakfast.

Will here I sit waiting for the bus to come and take me to the reservation to get scalped.DgR
Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Reviewed by Richard May 16, 2013
Last updated: May 16, 2013

Lucky few

I live in a 55 and older community. The Winstar bus picks us up at the community center two times a month. There are about 50 of us on the bus. They charge us $10 to ride the bus to Winstar. We have a fun trip there and back. They give us a free breakfast and offer us Player club members get $25 playing money.

Seems like every time I go the person next to me hits a nice jackpot. But never me. Havent figured it out yet. I get 20 $1 from the cashier go on my merry way. By the time I get the $20 spent I start on the $25 I get from the Players Club.

I have tried playing the slots down the line. I was told that the three ring machines are the best way to go. But not for me. The attendance are of no help. You ask them to point out some slots that are paying they act dumb. Seems like they would want to see me win a little but no.

Someone told me to play the machines that are noticeable to others the most like up by the cashiers. Food courts. But not me. Video Poker is the best way to win at slots. Not me.

Going back home we talk about our experience. 9 out of 10 lose. The best thing about the trip is the free breakfast.

Will here I sit waiting for the bus to come and take me to the reservation to get scalped.DgR

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My wife and I have been going every weekend for about 3 months now after going maybe once every other month the past few years. I have seen many hand pays on the $5 and up machines, and some on the $1 ones.

Just yesterday we were next to a guy getting his $5100 hand pay on a 3 credit $5 slot (the Fish-themed one). The weekend before a lady hit the largest jackpot on a 5x$1 and got $12,500, which attracted quite a crowd. And we've hit $2400 twice in the last two months on a $5 Money Bags machine. The general rule is if it's not hitting on at least a cherry/lucky duck/etc. within 10 spins then wait 5 minutes and/or try another machine. It seems to go in streaks.

That being said, I have also watched people dump over $3,000 into the same machines and walk away empty handed. At $5-$15 a spin it doesn't take many "empty spins" to burn through some real money. You have to commit to "loss floor" and perhaps more importantly, a "win ceiling". The $5100 winner from the other day easily gave back $1000 while waiting on his payout!

That being said, I still don't trust the bingo-based machines but in the end they seem to pay as good or better than truly "random" slots. It helps to know that you are playing for a pool of 'prizes' against other players, so there seems to be an optimal balance between having enough people playing to build up the "cash pool" but not so many that your chances of getting the 'prize' is minimized.

Winstar might be tight but it's definitely not impossible. If you're just looking for the fun of playing, 25 cent slots are the way to go... but they rarely pay big. Don't get me started on 200 credit per spin penny slots...

So about the casino itself...
- It's very nice inside and I like the themed areas.
- The beer/alcohol specials make drinks reasonably priced, but the measured pours and high prices are disappointing.
- We like the pizza and burger joints. Toby Keith's is really pricey for the quality of the food, but they have good drink specials.
- Customer service? Ha! I usually have to track down an attendant if the paper is out.
- Comps? Ha! You'd think we would get more than a free weekday stay at Roach Motel next door with our play.

Overall rating 
 
2.8
Slots 
 
4.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by David April 08, 2013
Last updated: April 08, 2013

The Slots DO Pay...

My wife and I have been going every weekend for about 3 months now after going maybe once every other month the past few years. I have seen many hand pays on the $5 and up machines, and some on the $1 ones.

Just yesterday we were next to a guy getting his $5100 hand pay on a 3 credit $5 slot (the Fish-themed one). The weekend before a lady hit the largest jackpot on a 5x$1 and got $12,500, which attracted quite a crowd. And we've hit $2400 twice in the last two months on a $5 Money Bags machine. The general rule is if it's not hitting on at least a cherry/lucky duck/etc. within 10 spins then wait 5 minutes and/or try another machine. It seems to go in streaks.

That being said, I have also watched people dump over $3,000 into the same machines and walk away empty handed. At $5-$15 a spin it doesn't take many "empty spins" to burn through some real money. You have to commit to "loss floor" and perhaps more importantly, a "win ceiling". The $5100 winner from the other day easily gave back $1000 while waiting on his payout!

That being said, I still don't trust the bingo-based machines but in the end they seem to pay as good or better than truly "random" slots. It helps to know that you are playing for a pool of 'prizes' against other players, so there seems to be an optimal balance between having enough people playing to build up the "cash pool" but not so many that your chances of getting the 'prize' is minimized.

Winstar might be tight but it's definitely not impossible. If you're just looking for the fun of playing, 25 cent slots are the way to go... but they rarely pay big. Don't get me started on 200 credit per spin penny slots...

So about the casino itself...
- It's very nice inside and I like the themed areas.
- The beer/alcohol specials make drinks reasonably priced, but the measured pours and high prices are disappointing.
- We like the pizza and burger joints. Toby Keith's is really pricey for the quality of the food, but they have good drink specials.
- Customer service? Ha! I usually have to track down an attendant if the paper is out.
- Comps? Ha! You'd think we would get more than a free weekday stay at Roach Motel next door with our play.

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I have been playing there 6-8 months. I won $5000 on a bar video poker machine labor day weekend, so I can't say winning is impossible. I did manage to give it all back over our next 3 trips. Probably $1000 down on the year (have to check win/loss statement) They seem to have tightened up during the remodel, can't play half as long for the money. They do have a superior selection of slots. Most will give up $100 jackpots once in a while, but will take it all back if you keep playing. Video poker is up and down, but odds tables are tight.
Bar prices are outrageous, wont waste money on $5 beers and $7 drinks. Buffet is good but service is slack and lines are long. They bus tables way too slow and seat single people in a booth set up for 4. New restaraunts will have to be run better to get my money.
Toby Keith's is the best place there, well worth a visit (I don't think it's run by Winstar). Good food, prices and service. Never played the tables so can't say one way or another.
The players club is really tight with comps. I spend $1000 every time I go there, sometimes more, my wife spends half of that and I use her card to keep up her points...but after 6 months with a visit each month she still didnt rate a comp room on the weekend and I was only offered area hotels for Fri. Sat. we come and stay 2-3 days and drop $2000 you would think they would want us back...she gets coupons for $5-$10 free play and no other offers...I get $15-$25 and a free buffet as my incentives. We didn't come one month because we went to Vegas instead and our comp offers all but disappeared. I was told that you are tracked by how often you come, how much you gamble, how long you gamble, average bet and many other factors and if and when you hit the magical tier, they will have a host get in touch with you, you can't get a host any other way. This is what the snarky host I managed to get hold of told me.
Screw them, we went to Vegas 3 times last year and places we gambled a few hundred in send us better offers. We will save our money for Vegas, where comps are easy, beer is free while playing, and there is enough competition to keep casinos from ripping off their players to buy more casinos, remodel the existing casino and build more hotel rooms...I hope they finish their hotel improvements and nobody comes...even for free.
Overall rating 
 
2.5
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Reviewed by Wise2u January 15, 2013
Last updated: January 15, 2013

good and bad

I have been playing there 6-8 months. I won $5000 on a bar video poker machine labor day weekend, so I can't say winning is impossible. I did manage to give it all back over our next 3 trips. Probably $1000 down on the year (have to check win/loss statement) They seem to have tightened up during the remodel, can't play half as long for the money. They do have a superior selection of slots. Most will give up $100 jackpots once in a while, but will take it all back if you keep playing. Video poker is up and down, but odds tables are tight.
Bar prices are outrageous, wont waste money on $5 beers and $7 drinks. Buffet is good but service is slack and lines are long. They bus tables way too slow and seat single people in a booth set up for 4. New restaraunts will have to be run better to get my money.
Toby Keith's is the best place there, well worth a visit (I don't think it's run by Winstar). Good food, prices and service. Never played the tables so can't say one way or another.
The players club is really tight with comps. I spend $1000 every time I go there, sometimes more, my wife spends half of that and I use her card to keep up her points...but after 6 months with a visit each month she still didnt rate a comp room on the weekend and I was only offered area hotels for Fri. Sat. we come and stay 2-3 days and drop $2000 you would think they would want us back...she gets coupons for $5-$10 free play and no other offers...I get $15-$25 and a free buffet as my incentives. We didn't come one month because we went to Vegas instead and our comp offers all but disappeared. I was told that you are tracked by how often you come, how much you gamble, how long you gamble, average bet and many other factors and if and when you hit the magical tier, they will have a host get in touch with you, you can't get a host any other way. This is what the snarky host I managed to get hold of told me.
Screw them, we went to Vegas 3 times last year and places we gambled a few hundred in send us better offers. We will save our money for Vegas, where comps are easy, beer is free while playing, and there is enough competition to keep casinos from ripping off their players to buy more casinos, remodel the existing casino and build more hotel rooms...I hope they finish their hotel improvements and nobody comes...even for free.

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We have given that patron robber a chance several times , but shall never go back . I used to think the American Indians had lots of character , but that wonderful trait has somehow vanished . I never thought I would see my people ( I am mostly American Indian ) fall to this level of greed and mistreatment of our fellow man . It is heartbreaking to see all of the people going to Winstar with some
" hope " and leaving with nothing but disappointment . It should be closed down by losing all of the public support until they can face reality and share as they should . I have heard that they have purchased Diamond Jacks Casino in Shreveport which we have frequented for years . We shall probably bring those visits to a halt now as well . To all " hopeful " patrons --Stay Away Stay Away Stay Away ! We can collectively shut them down and we should as a public service !!!
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by James Rodgers January 14, 2013
Last updated: January 14, 2013

Winstar pure greed !

We have given that patron robber a chance several times , but shall never go back . I used to think the American Indians had lots of character , but that wonderful trait has somehow vanished . I never thought I would see my people ( I am mostly American Indian ) fall to this level of greed and mistreatment of our fellow man . It is heartbreaking to see all of the people going to Winstar with some
" hope " and leaving with nothing but disappointment . It should be closed down by losing all of the public support until they can face reality and share as they should . I have heard that they have purchased Diamond Jacks Casino in Shreveport which we have frequented for years . We shall probably bring those visits to a halt now as well . To all " hopeful " patrons --Stay Away Stay Away Stay Away ! We can collectively shut them down and we should as a public service !!!

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Just save your money, fly to Vegas. Lots of slots, very meager payouts. Food is so-so. Customer service is horrible.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by slotfanatic November 18, 2012
Last updated: November 18, 2012

Save your money -go to vegas

Just save your money, fly to Vegas. Lots of slots, very meager payouts. Food is so-so. Customer service is horrible.

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I have been going to Winstar for years. Payouts OK, but enjoyed playing the slots. Last November, the slots changed for some reason; I believe Winstar changed the slots to server based. Reels would go on FOREVER before they stopped; some reels looked like they were going to stop and then started up again, but the worst part was lack of payouts. On the Double the Devil machine, hitting 5 devils would net you $80 plus 60 free spins, usually $500-$700. After November, I've only hit 5 devils once and won a whopping $135 (remember, you automatically get $80) so I only won $55 on 60 free spins. Other machines also feel 'tightened". Question: are all of the machines at Winstar server based now?? Meaning, they could/did change the payouts after their remodel over the past 9 months. I will NEVER, EVER to back to LOSERstar. I live in Texas and 98% of the cars in the parking lot are generally from Texas. And Texas: don't hold your breath to get "legalized" gaming in Texas (ie: Lotto, 8-liners for "Amusement Only"; The Chickasaw Indian Nation was the 7th largest contributor to Gov. Perry's campaign in 2010, and as long as he is the Gov, he will not allow a referendum to the residents of Texas to vote on potentially legalizing gaming. Also, $5 for a Shiner- give me a break!!
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by BUBBA GM November 04, 2012
Last updated: November 04, 2012

WILL NEVER GO BACK TO WINSTAR !!

I have been going to Winstar for years. Payouts OK, but enjoyed playing the slots. Last November, the slots changed for some reason; I believe Winstar changed the slots to server based. Reels would go on FOREVER before they stopped; some reels looked like they were going to stop and then started up again, but the worst part was lack of payouts. On the Double the Devil machine, hitting 5 devils would net you $80 plus 60 free spins, usually $500-$700. After November, I've only hit 5 devils once and won a whopping $135 (remember, you automatically get $80) so I only won $55 on 60 free spins. Other machines also feel 'tightened". Question: are all of the machines at Winstar server based now?? Meaning, they could/did change the payouts after their remodel over the past 9 months. I will NEVER, EVER to back to LOSERstar. I live in Texas and 98% of the cars in the parking lot are generally from Texas. And Texas: don't hold your breath to get "legalized" gaming in Texas (ie: Lotto, 8-liners for "Amusement Only"; The Chickasaw Indian Nation was the 7th largest contributor to Gov. Perry's campaign in 2010, and as long as he is the Gov, he will not allow a referendum to the residents of Texas to vote on potentially legalizing gaming. Also, $5 for a Shiner- give me a break!!

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I've won lots of money here from slot machines and 3 card poker tons of jackpots you just gotta know the bingo patterns.... Play in the high stakes room to win on slots 7pm and later and close to the hotel and time before
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
5.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by Derrick October 14, 2012
Last updated: October 15, 2012

Great place

I've won lots of money here from slot machines and 3 card poker tons of jackpots you just gotta know the bingo patterns.... Play in the high stakes room to win on slots 7pm and later and close to the hotel and time before

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i have been going to winstar with friends and family since around 2004. for a while my friend and i would go almost every week. most of the time we could play for a few hours before losing all our money. but the last couple years it has been very seldom that i have won much of anything. the machines don't seem to pay out like they use to in the past. i guess it's like others here have said...the casino needs ALL our money now to pay for all the new construction going on there. if you read the comments posted below it seems very few people say they have won. the casino is pretty nice and they now have an el fenix restuarant that my sister and i tried a couple weeks ago and it was pretty good. i live about 30 minutes from winstar and used to go fairly often but now maybe once a month because the machines just don't pay out much anymore. still fun to go just to watch the people and maybe win a little. they do have the free senior breakfast on wednesday and thursday which i have to give them credit for. and on wednesday they also give you $20 on your players card. gives seniors somewhere to go and gets them out of the house and have a little fun. they just need to change the payout on the machines and let people win a little more often...or just simply win at all!
Overall rating 
 
3.0
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by james September 25, 2012
Last updated: September 26, 2012

very few payouts now

i have been going to winstar with friends and family since around 2004. for a while my friend and i would go almost every week. most of the time we could play for a few hours before losing all our money. but the last couple years it has been very seldom that i have won much of anything. the machines don't seem to pay out like they use to in the past. i guess it's like others here have said...the casino needs ALL our money now to pay for all the new construction going on there. if you read the comments posted below it seems very few people say they have won. the casino is pretty nice and they now have an el fenix restuarant that my sister and i tried a couple weeks ago and it was pretty good. i live about 30 minutes from winstar and used to go fairly often but now maybe once a month because the machines just don't pay out much anymore. still fun to go just to watch the people and maybe win a little. they do have the free senior breakfast on wednesday and thursday which i have to give them credit for. and on wednesday they also give you $20 on your players card. gives seniors somewhere to go and gets them out of the house and have a little fun. they just need to change the payout on the machines and let people win a little more often...or just simply win at all!

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I agree with the comment below. Since the New construction you CANNOT win here anymore. It is SO obvious that they have tightened the Machines to pay for all the Additional construction to this Gambling Palace. If you are going in hopes of possibly winning..........STAY AWAY!!!!!!!!!!!!!!!!!
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Dave August 31, 2012
Last updated: September 01, 2012

No Winners here

I agree with the comment below. Since the New construction you CANNOT win here anymore. It is SO obvious that they have tightened the Machines to pay for all the Additional construction to this Gambling Palace. If you are going in hopes of possibly winning..........STAY AWAY!!!!!!!!!!!!!!!!!

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I have been going to winstar for about 5 years and have had a great time every time until this last year. overall for last year i walked away 3000.00 ahead. However, i have lost 8 times that amount in only 8 months. There payOff has dissapeared... the machine might give you 200 but only after youve lost 4-500. I had an envelope with 900.00 left in it and as i was walking to the hotel room, the envelope came out of my pocket. This was my fault of course but, everytime i look up... Im constantly reminded that Im being watched by thousands of cameras... So, I ran to the secuirty office and talked to the supervisor... i showed him the exact places I had been so he could pull the cameras up and see what happened with the money. about 2 hours later... He notified me that he would keep checking it out but couldnt find anything. Then... i found out that he closed out his report and that it couldnt be found. Thats funny... especially considering how observant there attendants are to how you play on there machines and such...

I guess that with all the loosing just kind of hit me wrong... They have stopped sending as much complimentary cards in the mail...

on this trip... playing quarter machines, I quickly lost over 400.00
On the dollar machines,,, I lost 500.00 in about 30 minutes
and on the other machines.. I lost about 1400
if your going to play for a long period... Only bet 1 line at one penny and hope that you havent gone through a 20 with in 20 minutes
This place has gotten very rediculous and quite tight... If you happen to pass by... You might notice the new hotel and constant growth of everything from the inside to the out. none of this would be possible without money... Your money and mine is Building this soon to be... largest US Casino.
Also, I did read several of these reviews and the few that are positive, look like they were written by the winstar publicity department.
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0
Reviewed by James Brown August 29, 2012
Last updated: August 29, 2012

Tough to win here now

I have been going to winstar for about 5 years and have had a great time every time until this last year. overall for last year i walked away 3000.00 ahead. However, i have lost 8 times that amount in only 8 months. There payOff has dissapeared... the machine might give you 200 but only after youve lost 4-500. I had an envelope with 900.00 left in it and as i was walking to the hotel room, the envelope came out of my pocket. This was my fault of course but, everytime i look up... Im constantly reminded that Im being watched by thousands of cameras... So, I ran to the secuirty office and talked to the supervisor... i showed him the exact places I had been so he could pull the cameras up and see what happened with the money. about 2 hours later... He notified me that he would keep checking it out but couldnt find anything. Then... i found out that he closed out his report and that it couldnt be found. Thats funny... especially considering how observant there attendants are to how you play on there machines and such...

I guess that with all the loosing just kind of hit me wrong... They have stopped sending as much complimentary cards in the mail...

on this trip... playing quarter machines, I quickly lost over 400.00
On the dollar machines,,, I lost 500.00 in about 30 minutes
and on the other machines.. I lost about 1400
if your going to play for a long period... Only bet 1 line at one penny and hope that you havent gone through a 20 with in 20 minutes
This place has gotten very rediculous and quite tight... If you happen to pass by... You might notice the new hotel and constant growth of everything from the inside to the out. none of this would be possible without money... Your money and mine is Building this soon to be... largest US Casino.
Also, I did read several of these reviews and the few that are positive, look like they were written by the winstar publicity department.

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Winstar sucks for most people that play for fun. Once you learn to play to win you will have a better chance of winning. I've won $10,000.00 at Winstar in two weeks. I win often at winstar, my problem is learn how to bring my Jackpot home.
Overall rating 
 
2.7
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0
Reviewed by B. Alle May 17, 2012
Last updated: September 24, 2012

Know what machine to play

Winstar sucks for most people that play for fun. Once you learn to play to win you will have a better chance of winning. I've won $10,000.00 at Winstar in two weeks. I win often at winstar, my problem is learn how to bring my Jackpot home.

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We went there a lot last year and one night. I spent a lot of money and the best thing I ever did was stop going because that place will take everything you have if you let them.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Eddy5013 May 16, 2012
Last updated: May 17, 2012

place will take everything you have

We went there a lot last year and one night. I spent a lot of money and the best thing I ever did was stop going because that place will take everything you have if you let them.

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For the Dallas gambler, Winstar is GREAT! I enjoy it every time I go up there. Winstar is one of the largest casinos in the world and offers the slot player a lot of variety. If you are a table game player, be warned that the tables are always crowded. Luckily though, Winstar has lots of clusters of table games in their various gaming plazas. The Beijing Plaza is almost entirely tables and the Vienna Plaza offers many table games as well. Don't be mislead by all of the other reviews. I feel that they are just angry that they lost. It's not the casino's fault. Blame probability and luck! After all you do GAMBLE in a casino, right? And you can't expect to win every time.

Winstar has a lot to offer. They have many restaurants. There's something for everyone. I recommend Chips & Ales in the London gaming plaza. They have good fish and chips and their burgers aren't bad either. Matador's Pizza is also a good choice in the Madrid Gaming Plaza.

One of my favorite things about Winstar is the concerts they host. I mean they have some of the biggest names in entertainment coming to perform there (Reba Mc Entire, Larry the Cable Guy, Craig Ferguson, Kelly Clarkson, Sting, you name it- those are just some recent ones). It is a very intimate venue. And, the prices are VERY reasonable!

They have a couple different hotel options to choose from. There's the Winstar Inn (a small 3 or 4 story hotel just to the south of the casino) and then there's the Winstar World Casino Hotel (a 12 story hotel connected to the north side of the casino). The Winstar World Casino Hotel is very nice. Comfy beds, always very clean, nice bathrooms, complimentary coffee, etc.

If you love to play slots, this is the place to come. They have over 6,000 slot machines! So they're bound to have your favorite slot somewhere in the casino. Again you won't win every time you come. So what? Limit your spending and have a good time. Winstar is a great place to come to wind down after work. Have a drink, listen to some live entertainment and press your luck a little. Dallas is so lucky to have such a nice place only an hour's drive away!
Overall rating 
 
4.4
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Scott Burns May 13, 2012
Last updated: May 14, 2012

Winstar...Great for the Dallas Gambler!!!

For the Dallas gambler, Winstar is GREAT! I enjoy it every time I go up there. Winstar is one of the largest casinos in the world and offers the slot player a lot of variety. If you are a table game player, be warned that the tables are always crowded. Luckily though, Winstar has lots of clusters of table games in their various gaming plazas. The Beijing Plaza is almost entirely tables and the Vienna Plaza offers many table games as well. Don't be mislead by all of the other reviews. I feel that they are just angry that they lost. It's not the casino's fault. Blame probability and luck! After all you do GAMBLE in a casino, right? And you can't expect to win every time.

Winstar has a lot to offer. They have many restaurants. There's something for everyone. I recommend Chips & Ales in the London gaming plaza. They have good fish and chips and their burgers aren't bad either. Matador's Pizza is also a good choice in the Madrid Gaming Plaza.

One of my favorite things about Winstar is the concerts they host. I mean they have some of the biggest names in entertainment coming to perform there (Reba Mc Entire, Larry the Cable Guy, Craig Ferguson, Kelly Clarkson, Sting, you name it- those are just some recent ones). It is a very intimate venue. And, the prices are VERY reasonable!

They have a couple different hotel options to choose from. There's the Winstar Inn (a small 3 or 4 story hotel just to the south of the casino) and then there's the Winstar World Casino Hotel (a 12 story hotel connected to the north side of the casino). The Winstar World Casino Hotel is very nice. Comfy beds, always very clean, nice bathrooms, complimentary coffee, etc.

If you love to play slots, this is the place to come. They have over 6,000 slot machines! So they're bound to have your favorite slot somewhere in the casino. Again you won't win every time you come. So what? Limit your spending and have a good time. Winstar is a great place to come to wind down after work. Have a drink, listen to some live entertainment and press your luck a little. Dallas is so lucky to have such a nice place only an hour's drive away!

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This place is a huge ripoff. I have played there off and on for four years and have NEVER won a jackpot. The most I ever won here was four years ago and it was for 1199.00, just under the 1200 max before they have to report to the IRS... Coincidence? I have never even gotten close to winning that amount since and I typically play with 300 to 500 when I go. The last time was 2/26/2012 and I went with 3 other friends...ALL of us lost.. That was the last time I will go to this casino. Texas needs to vote in gaming and watch that huge ripoff casino dry up and blow away...
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Bill Dozer February 27, 2012
Last updated: February 28, 2012

Lose, Lose, Lose, and more Losing

This place is a huge ripoff. I have played there off and on for four years and have NEVER won a jackpot. The most I ever won here was four years ago and it was for 1199.00, just under the 1200 max before they have to report to the IRS... Coincidence? I have never even gotten close to winning that amount since and I typically play with 300 to 500 when I go. The last time was 2/26/2012 and I went with 3 other friends...ALL of us lost.. That was the last time I will go to this casino. Texas needs to vote in gaming and watch that huge ripoff casino dry up and blow away...

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