WinStar World Casino

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WinStar World Casino

Details

Address
777 Casino Ave
City
Thackerville
State
Oklahoma
Zip Code
73459
Country
United States
Phone
(580) 276-4229
Players Club Details
Click to reveal infoWe need information on this casino's Players Club. If you have information that you would like to share with us about this club, please email it to us at This email address is being protected from spambots. You need JavaScript enabled to view it. Thank you for your help!

by Steve Bourie  Learn more about the author Steve Bourie

Toll-Free Number: (800) 622-6317
Rooms: 395   Price Range: $79-$109
Suites: 40   Price Range:$89-$179
Restaurants: 12   Liquor: No
Buffet: B- $14.99 L- $17.99
D- $21.99/$28.99 (Friday-Saturday)
Games Offered: Slots, Video Poker, Blackjack, Poker, Bingo, Mini-Baccarat, Three Card Poker, Ultimate Texas Hold 'Em, Let it Ride, Pai Gow Poker, Off-Track Betting, Keno
Casino Size: 169,824 Square Feet
Overnight RV Parking: Free/RV Dump: No
Senior Discount: Free breakfast buffet Wednesdays and Thursdays if 50 or older.
Special Features: 152-space RV ($30 per night). Buffet discount for players club members.

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User reviews

85 reviews

 
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(20)
 
(19)
Overall rating 
 
2.6
 
2.5  (85)
 
2.0  (67)
 
2.5  (85)
 
2.3  (85)
 
3.1  (85)
 
2.7  (71)
 
2.7  (85)
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Comments
(Updated: June 14, 2017)
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0

WinStar worst casino ever

Every time I go to WinStar and play Slots I lose. I figured it was just me until ask others how they been doing. Never find anybody who says they are winning. this casino is a money trap. Believe the machines rigged and are conttroled by the Casino. Lost a lot of money there slot machines are tight really tight. Called the world's largest casino for reason built on The Backs of hard working Americans. The WORST casino I've ever played. AVOID!!!!

Was this review helpful to you? 
(Updated: May 27, 2017)
Overall rating 
 
2.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

lousy for video poker players

I only play video poker, a game of skill, and wouldn't enjoy mindlessly pressing buttons on the Class II slots. But video poker players should avoid the Winstar. They have only one bank of combined video poker/keno machines in the huge casino, and it's difficult to find a spot at those. That's the good news. The bad news is the stinking payouts, 7 on a full house, 5 on a flush, worst I've seen in the state. Plus comp points tally more slowly on video poker than on the other slots. We went there once, finding the free buffet to be quite good, but we'll never return until they make their video poker pay tables competitive.

Was this review helpful to you? 
(Updated: April 14, 2017)
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

Robbert

The slots are way to controlled by the casino !!! With these guys, its all or nothing. If u play 5 cents its perfect for u to bring 20 bucks and stay busy for a few hours . They are not regulated and will take it away. Big players stay out of the slots and cards. If you do get a win that puts u over your initial buy in get off immediately! They are programmed to take that plus original amount back ! Card shuffle machine are also controlled by winstar computers!!!! They can deal whatever they want to your hand. ( there's a reason for that big box ) it's not just for shuffling.. Jokers wild poker was costing them money so they lowered the odds and then got rid of it. Only good true odds would be Poker room for big money gamblers . Leave the machines to the nickel players. 

Was this review helpful to you? 
(Updated: April 05, 2017)
Overall rating 
 
3.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0

Slots are tight but it's gambling people

The rooms are nice, the concerts are good if you pay for close seats, they have a variety of places to eat and free sodas/coffee in the casino. The machines are tight but it is gambling so be prepared to lose what you take. Players club is nice and take advantage of free rooms. We have fun when we go but it's just for entertainment and don't expect to get rich!

Was this review helpful to you? 
(Updated: August 14, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0

Horrible

The slots are locked tighter than I've ever seen. Some dealers are rude and inappropriate.  Service is the worst I've EVER seen.  The smell is horrendous. The smoke is unbearable.  And you pay 2.00 for a water?  And way too much for drinks!

Was this review helpful to you? 
Overall rating 
 
4.6
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

We Have Fun Here

My wife and I love to play the Oklahoma Indian Casinos. We have been to casinos all over the country but I really enjoy the Class II bingo slots like Lucky Duck and Money Bags so we spend most weekends in the southern part of Oklahoma. We play all of the casinos in the area and one of our newer favorites is WinStar. I admit that we didn't go there for a long time because we thought it would be too big. Now I realize it's really like being at 8 smaller casinos all lumped together. Not winning in the New York room? Then move to the Madrid room and try your luck there. By having the casino broken up into "areas" that keeps me and my sweetheart from getting too far separated while we play different machines. All the popular Oklahoma casino machines are there and plenty of them. Sometimes it's a little crowded and sometimes slot machines are down or have sticky buttons so we just move to a better area. The best part of this casino is the responsiveness of the attendants. When you have a machine problem or win a jackpot they are there before you even call them. It's amazing. The rewards club is a little weird, but it works. My wife gets freeplay and free buffets but no comps. I got a comp'd room and nothing else. Weird. It actually works because she likes getting stuff in the mail and I just like the free room. We haven't used the room yet but have a reservation in 2 weeks and look forward to staying there for the first time. We have been getting our money stash built up to go. So far we are ahead in winnings. Went there last night and the slots were pretty tight but I played them fairly aggressive and walked away with a few Uncle Ben bills to the plus side. Have fun and maybe we will see you there.

Was this review helpful to you? 
Overall rating 
 
2.5
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0

No more Winstar for me!

I am elite card holder at Winstar & have been going for years. Ever since I received elite status, I have not been treated like elite. My room is never ready until 5:00 or later, (not a special room, just a normal one) while I watch others check in with no problems. While waiting on my room, returning to check in at the time they told me to come back, they gave my room to someone else. This happens frequently. This last time, they lost my reservations while I was checking in, someone deleted it. It took 2 hours to resolve the problem. I know you will win some & lose some, but my last 5 visits, I didn't win at all, not even money to play on. The last trip up there for new years was so bad I have decided not to return there ever again. I have researched the casinos in Oklahoma now & was shocked on what they get away with. They can watch you play & control your machine, by what I read. They are 1 in 4 that does that.
They give good comps, & special VIP incentives, but I finally figured out you pay for that. It's a fun place as long as you stay anonymous, I learned the hard way. As for getting anymore of my money, they won't see me again!

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

No slot win

No one wins all games run slow and they take everyone money ....stop going they would break you...

Was this review helpful to you? 
(Updated: November 29, 2015)
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

Just my Obsevations ..

After reading several of the Comments from other Players - I'm a bit surprised - although I don't wager as much as some apparently do .. I am quite satisfied w/the Rewards 'Structure' of the Players Club.
I regularly receive coupons for a free Room - I usually manage to use at least 1 a month .. and also Free Plays - although not Large amounts (but, as stated, I don't wager large amounts).
I find the Rooms quite comfortable - only 'blip' I have is that their water is So soft that it's difficult to wash off the Soap!
As to Customer Service - USUALLY people are as nice to You as You are to THEM.
I'm also a Fan of the Senior Breakfast .. I usually 'time' my stays to include at least one of them!!
All things considered - I prefer WinStar to any other Casino I've visited - Vegas, Reno, Shreveport, Tunica, Maine, Indiana, Canada .. et al.

Was this review helpful to you? 
(Updated: October 30, 2015)
Overall rating 
 
4.4
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Y'all can win if you find the right machine!

Same goes for playing slots as anything else , go with your gut.,Don't over think it if a certain machine makes you stop without thinking. PLAY IT. I hit 1200. & 2100. On the same machine three days apart. And by all means leave with big hit.

Was this review helpful to you? 
Overall rating 
 
4.8
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

We Like Winstar....Gambling is Ramblings

We (my wife and myself) travel from McKinney TX to Winstar a few times a month and simply love it. Do we win?...no not really but we have a great time and enjoy watching each other play. Last month I surprised my wife by getting a room, it was on the top floor and it was free. While we don't gamble thousand's like others we do usually drop a few hundred a piece with each visit. However, with a free room we feel we break even and simply enjoy the company. We don't expect to win big...we just like to gamble a little and enjoy each other. Winstars staff are always wonderful and have always been helpful.

Was this review helpful to you? 
(Updated: August 03, 2015)
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0

allright

Cool place nice service

Was this review helpful to you? 
(Updated: April 20, 2015)
Overall rating 
 
2.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Slots are terrible

I've been to many casinos in my lifetime but Choctaw has the worst slot odds I have ever experienced. Machines are outdated. I consider Winstar to be much better. I won't be going back to Choctaw anymore. I'll save my money for Las Vegas. Free drinks, no ante and free and much better service.

Was this review helpful to you? 
(Updated: March 05, 2015)
Overall rating 
 
2.7
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Don't get the Sinking Feeling!

I been to thackerville less than a dozen times i lost thous and thous.I bet on all levels you can never win enough so you keep playing by time you know it you will be out a ton of cash.The slots let you win the small amounts and rarely let you win the larger amounts.There is smoke every where and people all over the place on the weekends.This is not a fun place if you can't win from the looks from the employees to the lack of gamesmanship from the slots payout. Keep away save your money or you will be sorry you ever got addicted to this place.

Was this review helpful to you? 
(Updated: February 17, 2015)
Overall rating 
 
4.2
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

I had fun here.

I have only been to Winstar twice. The first time I dropped my neighbor off at this place. he talked me into spending 20 bucks at the most so I decided a minimal loss wont be so bad. I went in, walked around trying to observe how to play the slot machines. I picked one and stuck 20 dollars in it, hit max bet, won 10 free spin, and during that free spin series I won 100 bucks. I took my winnings and left while I sI took my winnings and left. I did not spend more than 20 minutes in the place during each visit and each time I walked out with more than what I put in. I did not play any tables games, but I did see them, they are there. I don;t know too much about the players club. The gaming atmosphere reminds me of chucky cheese with all the lights and bell sounds that gets you all excited. They do allow smoking inside the casino so you will smell like a cigarette factory when you leave the place. I didn't have any food but I did have a drink, (pepsi) it was very cold, crisp, and refreshing. Their machine was very well calibrated. best Pepsi EVER.

Was this review helpful to you? 
Overall rating 
 
4.6
Slots 
 
5.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0

Winstar is awesome

I recently went to winstar casino last weekend 1/3/15. After reading all the reviews on this website I was a bit worried I would lose my money quick and be back on the road to Texas. I don't know who wrote all those reviews on this site but they are all wrong and when I say wrong I mean wrong. Winstar is a amazing casino resort. The gaming area is huge if you can't find a slot machine you like at there casino then you shouldn't gamble. I played all kinds of different slots lost on a few and won on a few, I read on here someone said they have never seen anyone win here. I personally saw at least 20 hand pays and that's me not even trying to see them. This casino is very fair for slots blackjack roulette poker whatever your game is. I won $900 on slots jumping all over the 8 different gaming areas. Overall though this casino is a nice place to spend a day or a weekend and eat some good food and gamble some money. I personally believe every other review on here is from people who go and lose. You can't win every time not at this casino not anywhere but overall very nice clean and fun casino to gamble at. This is the biggest casino in the United States as well it takes about 20 minutes to walk for end to end amazing place can't wait to go back. Also to this casino has class 3 slots as well as class 2. I won on both didn't notice to much of a difference.

Was this review helpful to you? 
(Updated: December 29, 2014)
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

Gambling problem or fixed slots?

The slots at all Oklahoma casinos are tight. I go to two Choctaw Duraant and Winstar Thackerville. I learned that all casinos on Indian land use Class II slots that is based on bingo, which means only certain machines are set to win---don't find the machines then you don't win.

Class III slots are used as well but are hard to find inside casinos.

With Class III machines numbers are generated randomly. The Class III machine use the random number generator or RNG. You have a chance to win fairly or lose fairly.

Mostly all tribal casinos have placed class II slot machines in their casinos. This means we lose, they win.

I used to have a good time winning and losing. Either way the casinos came out ahead but I had fun. Now, I might as well buy a new car or place my money with a legal investment firm. The casino is taking far too much--- another greedy industry!

Was this review helpful to you? 
(Updated: December 20, 2014)
Overall rating 
 
1.6
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0

I don'l like Winstar

Drop $1000 in losses and they won't even comp you a $12 lunch.

The game payouts are pathetic. Smoke filled. The buffet is no better than Golden Corral

Tired of buying some Indian a new truck and sending his kids to college and I especially don't like the fat lazy bald pit boss with glasses who thinks he's hilarious flirting with redneck women.

Was this review helpful to you? 
(Updated: November 11, 2014)
Overall rating 
 
2.4
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Overated Winstar Casino Money Taker

You can't win on the slot machines consistently if you win a hundred bucks or more just quit and move on to the next slot.Some of the slot machines very few you can win big on most of time you will lose no matter how much you bet.Put it this way if you have money play enough spins and get lucky enough you can win big or a decent amount but be prepared the majority of the time you will lose.Most of the people i talk while walking around the casino say the same thing they lose.The workers at winstar know most people don't win they can care less you're the dummy there gambling your life away.If you have a few bucks to spend going to winstar every once in a while isn't a bad thing just don't think you can turn a few bucks into a few thousand like me and others you will lose all your money the slot machines are tight and program the big amount and jot pot come every once in a while nothing is guarantee.Now i know why people quote winstar for having the tightest slot machines in the nation it only took me losing all my money there to find out.

Was this review helpful to you? 
(Updated: July 13, 2014)
Overall rating 
 
2.6
Slots 
 
1.0
Table Games 
 
4.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0

my last visit

A friend of mine and I decided to go to winstar on a Thur. to have breakfast and play the slots. First thing we noticed was the parking lot was almost bare. We went directly to the bingo hall. No breakfast there. Asked around and finally found out it was in the dining room in the London section. Walking to breakfast we noticed that most of the slots were idle.

Talking about tight. We played a while. Got a few bonus rounds. But they never paid off. I played my 20 $1 bills on HOT SHOT FINZZY I got bonus plays but no money. I used to win all the time. I went home loosing my 20 - $1 I will try again in a couple weeks. Oh yea the players card is worthless.

I was told that the other Casino in Thackerville paid off better. The place was full and we did fair better. My 20 $1 worked like a charm. Good Luck. Rich

Was this review helpful to you? 
(Updated: July 13, 2014)
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

Rude, Rude and Rude

I have been going to Winstar since the beginning of Winstar. Back when it was just a tent on the side of i35. Back when they actually gave you comps, back when the dealers were nice to you because they were able to keep their tips, back before the major expansion and the change in behavior of the staff and management. What it boils down to is this, every time they send me coupons for a free room I call to reserve the room they act like I am an inconvenience to them, they are not friendly to me and they never, ever, ever, ever have a room, EVER! Like last night for instance, I approached the check in desk and asked with a smile on my face "what are the chances of there being any availability for this evening?". The woman says to me "So, you don't have a reservation"? and I said to her no, I do not, and she says "well, you'll have to go over to the vip desk". She was the least bit friendly to me, did not smile, and treated me as if I was an inconvenience to her, just like when I call them on the phone. So, I go across the room to the VIP desk, I stand at the Please wait here sign and I observe no other guest in this room, three employees looking like they are working so hard at something on their computers and again look at me as if "oh great, someone else who is going to ruin my night", finally the woman says to me can I help you, and I walked up with a big smile on my face and politely ask "what are the chances of me getting a room for tonight? She says, let me check and proceeded to type on her computer, she then says to me "I have a room available for $269.00", I asked if my rewards card will help with the price and she looks at me as if she was thinking to herself "just great. or you wish", and says to me "no, it doesn't change the price". So, I said let me call my wife and ask her if she wants the room. Of course my wife did not want to spend that much money for one night.
So, again I struck out on getting a room at Winstar World Casino and Resort. I swear, it's almost as if they do not want guest to stay at their hotel. Why on earth would they treat people so rudely when the people they are treating this way are there to spend their hard earned money in the casino? Had they given me a room last night I would have spent the entire night at the casino gambling. My wife would have stayed at the black jack tables until 4 am like she does when we are welcomed at the Horseshoe Casino in Shreveport Bosier City La. and I would have played the slots all night long. Why would they not want us to spend our money with them? We ended up playing cards, a few slots, ate dinner at Toby Keiths (cold food) bar and grill and then hit the road back home to Grapevine around 10:30 so we could be home by midnight. Had they given us a room we would just now be leaving the casino today by 11 am to be home by noon, not midnight. Winstar, you guys make me want to drive the 3 hours to the Horseshoe Casino so that I can feel like I am a welcomed guest, a valuable customer, someone who they treat with respect, just like you guys used to do back in 2004, back when you would at least give my wife and I a free meal to Stone Ranch, or a free Buffet, back when you guys acted like you cared about your customers. I feel now you have gotten too big for your own good and have forgotten who helped you get to the size that you are now in the first place, the Texans who live south of your Red River. I think next time I will drive east and cross the Red River into Shreveport

Was this review helpful to you? 
(Updated: June 29, 2014)
Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Winstar, Thackerville slot machines

I've been patronizing Winstar since it opened....in it's early years it was fun, machines paid out, lots of free stays, and I mean a lot. Now though it's become more tourist attraction than a casino. No more winning, and from my own experience when I use my players card, I lose my money faster than when I don't. I've tested this theory at least ten times, I've even pulled my card out of a machine and instantly started winning. A fluke? More than twenty times? The rooms used to be really nice, but of late, LaQuinta's rooms are nicer.

They constantly move the machines around....I get that, but it's annoying when you have to go all over the place to find the machines you prefer. Another thing that's annoying, you can call one day they tell you it's sold out, call back and you can get a room, it's all about who you get on the phone. Some of the staff are pleasant, nice, cordial, some are sticks in the mud, they resent you being there, but that's the reason they have a job.

I've won $3600, $1200, so you can win, but that was two years ago back to back on the same machine. These last two years, I'm just happy to leave breaking even. ...which is more the exception than the rule. Yes that's why it's called gambling.....my two cents based on my years at Winstar.

Oh yeah, the tables have been fair to good to me, no complaints there.

Was this review helpful to you? 
(Updated: May 07, 2014)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

NO MORE

Save your money go to Vegas, These people at WinStar are terrible

Was this review helpful to you? 
(Updated: April 27, 2014)
Overall rating 
 
2.8
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

no more buses no more me

Thought I would break down and go see what the effects were on stopping the bus transportation at winstar. They still serve a free breakfast to the seniors on wed. and thur. First thing I noticed was there were 1/3 less dinning for their free breakfast. The Second thing I noticed was the Players card was worthless. No more free play. The third thing I noticed was how tight the slot machines were. Yes you did get some bonuses but the pay out was poor. Just about everyone I asked how they were doing said no good. My friends and I decided not to go back until the buses started up again. I wouldn't mind paying a little more to ride the bus. Good luck

Was this review helpful to you? 
(Updated: March 29, 2014)
Overall rating 
 
3.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

No more Bus rides

Sinse WinStar stopped running their bus routes. How many will stop going there? I will not go back until they get the buses going again. They will not lose money but not make as much. All they can do is tighten up the slots a little more.

Was this review helpful to you? 
(Updated: February 21, 2014)
Overall rating 
 
3.7
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0

Seems Okay

I go to this casino once a month with the senior center and i do well. As far as room comps, I get them every month, but my wife passed away and I don't use them.

Was this review helpful to you? 
(Updated: February 17, 2014)
Overall rating 
 
3.9
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Slots set way too tight now

I have played here since the casino opened. Last year, I had the best year ever on the slots. I saw a LOT of people hitting large hand pay jackpots. Since about the first of November 2013, that has changed dramatically. I see very few hand pays and when I do, it's for right barely over the $1,200 threshold that requires a hand pay. Yes I'm not there every day, but I do go 2 to 3 times a week. In all, I have seen about 6 large payouts in the past 3+ months. I would see twice that many in an evening before this started.
I remember before, if you played one of the VGT $25 machines, and you got re-spin bonuses, you would hit a jackpot almost each time from $2,000 to $10,000. You're lucky right now on the re-spins if you get 2 cherries on a re-spin bonus. I heard 2 other ladies that pumped $1,000 into two $25 machines last time comment they both got jackpots. I went and looked and one was $1,250 and the other $1,325. That's VERY low for that machine. They both commented how low the casino has been paying out lately too.
I know quite a few of the "regulars" from the high stakes rooms have already quit going up here. I'm guessing they were tired of bleeding money for no chance of a return. WinStar needs to re-evaluate their reasoning behind their current practices before they lose a lot of their high end business. I'm not saying they need to pay big money to everyone that comes in but at least BE FAIR ABOUT IT.
For those that think they have no control over the way the machines pay, don't be so naïve and read a little from the machine manufacturers. Every machine in there is controlled by a computer system accounting program. They can set everything from the frequency of a bonus round to percentage of payout returns. The only thing they cannot do is change it while you are currently using it. Look sometimes and you'll find one that says "LOCKED BY ACCOUNTING". That means it's currently being updated with a change for better or worse and then it has to sit idle for a certain amount of time before it'll let you play it again.

Since I'm apparently on a rant, we'll never see casinos in Texas now that it has gotten to be so big in OK. The Indian nations pay BIG money to certain Texas senators and congressmen to keep them from EVER voting on a change in the law. Just check if you don't believe me. Every gambling bill for the past 8 years has DIED IN COMMITTEE. That's how they keep things from ever being voted on. Talk about corruption!

Happy gambling everyone!! :-)

Was this review helpful to you? 
(Updated: January 18, 2014)
Overall rating 
 
4.8
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

No more Win at Winstar

I have been going to WinStar every month for several years. I have been playing on $1 machines and my wife plays on penny machines. We use to win quite a bit. But since the re-innovation some thing has changed NO More Win. I use to play $1 blazing sevens and use to hit a lot. No more all those machines have been tightened up. When we talk other people playing they also complaining the same thing. All Texas money is dumped there. We need a Casino in Texas. They know that we have no choice they have tightened the win.

Food is good, People are nice, verity of machines is huge good place for entertainment. But no good to play.

Was this review helpful to you? 
(Updated: January 07, 2014)
Overall rating 
 
2.3
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

No room comps

Me and my wife, have been going to Winstar to play ever since it use to look like a green balloon tent. We use to be regulars at Bossier City LA. and could get a room Comp, in just about all the casinos over there. My wife loves going to Winstar, but got very disappointed with their room comps, as much as we play over there she recently called to ask if we could get a comp over night stay. That was a big negative they wanted to charge us $159.99 with our play. That is ridiculous for one night stay for players who play there every Friday night for years.

Was this review helpful to you? 
(Updated: December 22, 2013)
Overall rating 
 
4.6
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Win everytime

You know I've been going to Winstar now for over three years now. I think I got those old babies figured out. I win most everytime. Thats more than most can say. Now Here is what I do. I play mostly the three reelers you know the ones with three turning wheels. I go to the cashier and exchange a $20 for 20-$1. I start out on the 25c slots. Put $2 in no more. Play 8 rolls. If you don't hit go to the next slot. If you do hit play out your quarters and put another dollar in. If you hit over $25 put that slip in to your pocket and leave it there. I win around $25-200 most of the time. After I am ahead a little I have fun playing the other slots. I do lose once in a while but that is just $20. Try it. Let us know how you did. Chuck

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