Meadows Racetrack & Casino, The Hot

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2.3 (52)
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Details

Address
210 Racetrack Road
City
Washington
State
Pennsylvania
Zip Code
15301
Country
United States
Phone
(724) 503-1200

Valet Parking: $3
Restaurants: 3
Games offered: Blackjack, Craps, Roulette, Baccarat, Mini-Baccarat, Pai Gow Poker, Three Card Poker, Four Card Poker, Poker, Big 6 Wheel
Special Features: Live harness racing various evenings all year long. Daily simulcast of harness and thoroughbred racing.

 

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User reviews View all user reviews

Average user rating from: 52 user(s)

Overall rating 
 
2.3
Slots 
 
2.4  (52)
Table Games 
 
1.8  (48)
Customer Service 
 
2.5  (52)
Player's Club 
 
2.2  (52)
Gaming Atmosphere 
 
3.0  (52)
Amenities or Hotel 
 
1.8  (49)
Food & Drink 
 
2.5  (52)
Ratings (the higher the better)
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  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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Have played extensively in every casino within 200 miles of Meadowlands. I am a high limit player and have looked for years, because of the amount I gamble, at all casinos for the best "chance" of winning.

In spite of each casino's claims to "be the best", without doubt the best chance of escaping a casino after playing slots with some money is the Meadowlands. At least there one can, if not winning net dollars, experience "play". And as slot players know, "play" is what allows one to have a chance at a jackpot. Hands down the best casino within hundreds of miles!
Overall rating 
 
4.5
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by LouZ April 01, 2014

Chance of Winning?

Have played extensively in every casino within 200 miles of Meadowlands. I am a high limit player and have looked for years, because of the amount I gamble, at all casinos for the best "chance" of winning.

In spite of each casino's claims to "be the best", without doubt the best chance of escaping a casino after playing slots with some money is the Meadowlands. At least there one can, if not winning net dollars, experience "play". And as slot players know, "play" is what allows one to have a chance at a jackpot. Hands down the best casino within hundreds of miles!

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I spent the most horrible, aggravating day today at the Meadows Casino, March 11, 2014. The computers were down - I couldn't retrieve my points and free play: tickets wouldn't work in machines and thinking it was just a bad ticket, I put more money in the machine, planning to cash in my ticket at the cashier later and then this second ticket would not work either; waited half an hour to be hand paid because the computer system went down completely. The lines at the cashiers were soo long and I had to wait again. The entire experience was terrible. The PA system kept telling us that the casino techs were diligently working on the problem - ha! The Meadows system must have been put together by the same people that were hired to do the Obamacare website - totally useless and aggravating. This computer problem has happened at least two times in the past. How frustrating.
Overall rating 
 
1.2
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Jeanne Pavlik March 12, 2014
Last updated: March 12, 2014

Customer service is terrible

I spent the most horrible, aggravating day today at the Meadows Casino, March 11, 2014. The computers were down - I couldn't retrieve my points and free play: tickets wouldn't work in machines and thinking it was just a bad ticket, I put more money in the machine, planning to cash in my ticket at the cashier later and then this second ticket would not work either; waited half an hour to be hand paid because the computer system went down completely. The lines at the cashiers were soo long and I had to wait again. The entire experience was terrible. The PA system kept telling us that the casino techs were diligently working on the problem - ha! The Meadows system must have been put together by the same people that were hired to do the Obamacare website - totally useless and aggravating. This computer problem has happened at least two times in the past. How frustrating.

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This casino is getting worse than ever. Recieved a flier in mail stating free play of $200 for month of july. But when entering casino was told this is broken up in 4wks 50 weekly , cs person inform i had 20 dollars because i miss 4th of july extra 30 bucks so it was deleted . Told her this is bait and switch and her reply was oh well. So just for FYI.. beware of the BS.. More of Pennsylvania wannabe Casino's
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Michael S July 08, 2013
Last updated: July 08, 2013

False advertisement

This casino is getting worse than ever. Recieved a flier in mail stating free play of $200 for month of july. But when entering casino was told this is broken up in 4wks 50 weekly , cs person inform i had 20 dollars because i miss 4th of july extra 30 bucks so it was deleted . Told her this is bait and switch and her reply was oh well. So just for FYI.. beware of the BS.. More of Pennsylvania wannabe Casino's

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I just watched the news and saw where The Meadows Casino was down 35% in Febuary. I'm sure they are blaming it on the economy..But the truth is 'THEIR MACHINES NEVER HAVE ANY JACKPOTS"! This comment isn't coming from someone who spends a couple of hours and goes home. This comment is coming from someone who will play the slots for 18-20 hours at a time.I'm not just saying that I'm not 'hitting'. No one is hitting. I play $5.00 machines. I've put in $160 in a machine and NEVER GOT ONE HIT !I play $1.00 machines and never get enough to even play on..same goes for Penny slots. As you can see I'm all over the floor that's why I can truly say that the machines never hit Jackpots and they never even give a person enough to play on. Last year I had $9000 in Jackpots. A lot you might think but not for someone who goes 3 times a week and spends between 40-60 hours in that week. The place is sooo packed that there are no parking spaces but they are so tight that they can't pay out any money !The PLAYERS CLUB is a Joke ! It's a smoke filled room full of dirty ash trays and ashes and empty drinks everywhere. Once you go in there no one ones to sit by you because you smell so bad from the smoking. TERRIBLE PLACE TO GO ! YOUR CHANCES OF WINNING ARE NEXT TO ZERO! You might as well throw your money out your car window. PS I've been going there for 14 years and I'm not going back again. By the way..I spend at least $1000 every time I go. UNBELIEVABLE !
Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Carolyn March 19, 2013

NO JACKPOTS

I just watched the news and saw where The Meadows Casino was down 35% in Febuary. I'm sure they are blaming it on the economy..But the truth is 'THEIR MACHINES NEVER HAVE ANY JACKPOTS"! This comment isn't coming from someone who spends a couple of hours and goes home. This comment is coming from someone who will play the slots for 18-20 hours at a time.I'm not just saying that I'm not 'hitting'. No one is hitting. I play $5.00 machines. I've put in $160 in a machine and NEVER GOT ONE HIT !I play $1.00 machines and never get enough to even play on..same goes for Penny slots. As you can see I'm all over the floor that's why I can truly say that the machines never hit Jackpots and they never even give a person enough to play on. Last year I had $9000 in Jackpots. A lot you might think but not for someone who goes 3 times a week and spends between 40-60 hours in that week. The place is sooo packed that there are no parking spaces but they are so tight that they can't pay out any money !The PLAYERS CLUB is a Joke ! It's a smoke filled room full of dirty ash trays and ashes and empty drinks everywhere. Once you go in there no one ones to sit by you because you smell so bad from the smoking. TERRIBLE PLACE TO GO ! YOUR CHANCES OF WINNING ARE NEXT TO ZERO! You might as well throw your money out your car window. PS I've been going there for 14 years and I'm not going back again. By the way..I spend at least $1000 every time I go. UNBELIEVABLE !

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Every time i've been there, they have 1 $5 table and 1 $10 table, the rest are $15 and $25's.

go to the Rivers casino in Pittsburgh, better atmosphere, better service, more tables.

I WILL NEVER GO TO THE MEADOWS AGAIN
Overall rating 
 
1.7
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Bill August 26, 2012
Last updated: August 26, 2012

Avoid Meadows Casino

Every time i've been there, they have 1 $5 table and 1 $10 table, the rest are $15 and $25's.

go to the Rivers casino in Pittsburgh, better atmosphere, better service, more tables.

I WILL NEVER GO TO THE MEADOWS AGAIN

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So any casino that has a ribbon cutting for a car garage(not joking, it was on the news, hahaha) and advertises it on their webpage like it is a "big deal" should make you wary. Seriously, who celebrates the opening of a car garage? Here is another thing to make you wary. On Friday, August 24th, 2012 around 7PM, all the slots shut off. It was quick, like a 2 second flicker and all the machines rebooted. 20 minutes later, after the machines rebooted, many couldn't cash out their machine. And then, even if you were lucky enough to have a ticket to cash out, you couldn't. All the cash machines said, "see cashier", so you go to the cashier who says, "we can't give you money". We were told it may take 2-3 hours for those with money in the slots or has ticket to get the actual money (No Meadows employee knew much of anything to tell you. That said, in general, if you work there, you are probably not the sharpest tool in the shed. And you would think at least the female waitresses/bartenders would be good looking, but, in general, they are not, so don't go there expecting any eye candy on the workforce). Anyway, they proceeded to clear out the whole casino (PA Gaming Commission mandated). Queue the 2 hour wait to exit the casino (including the brand new parking garage, hahaha). The slots rebooting all at once has happened at least 1 time before (well documented in the news), and I was told it has happened 3-4 other times in addition. You would think, after the previous issues, a couple diesel generators may be a good idea to help the unstable power situation the casino obviously has. Instead of diesel generators the Meadows choose to build a parking garage I guess. They probably won't need the spaces the way this casino is going.

On another note, all the bar slots are sticky and screens are misaligned (you have to work to get it to actually pick what you wanted to pick). I approached a slot attendant about this after noticing the same machines on numerous visits having the same problems. He said, "well, people spill drinks on them all the time". Ok, but some how, other casinos, including others in PA, figured out how to clean the machines so they are working correctly, evidently Meadows hasn't yet. Then again, they can't keep the power running on the slots, so I guess asking for non-sticky working machines is a reach.

Bottom-line....if you are on I-79 and looking to gamble, best to just go to Wheeling Island or Rivers Casino. The Meadows is fast becoming just a hick playground of those in Washington County. And within 3 years, may not even exist. They already have competition from Rivers and the West Virginia casinos. It may be all over when Ohio starts up their casinos.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Robert Creely August 25, 2012
Last updated: August 25, 2012

Avoid this casino

So any casino that has a ribbon cutting for a car garage(not joking, it was on the news, hahaha) and advertises it on their webpage like it is a "big deal" should make you wary. Seriously, who celebrates the opening of a car garage? Here is another thing to make you wary. On Friday, August 24th, 2012 around 7PM, all the slots shut off. It was quick, like a 2 second flicker and all the machines rebooted. 20 minutes later, after the machines rebooted, many couldn't cash out their machine. And then, even if you were lucky enough to have a ticket to cash out, you couldn't. All the cash machines said, "see cashier", so you go to the cashier who says, "we can't give you money". We were told it may take 2-3 hours for those with money in the slots or has ticket to get the actual money (No Meadows employee knew much of anything to tell you. That said, in general, if you work there, you are probably not the sharpest tool in the shed. And you would think at least the female waitresses/bartenders would be good looking, but, in general, they are not, so don't go there expecting any eye candy on the workforce). Anyway, they proceeded to clear out the whole casino (PA Gaming Commission mandated). Queue the 2 hour wait to exit the casino (including the brand new parking garage, hahaha). The slots rebooting all at once has happened at least 1 time before (well documented in the news), and I was told it has happened 3-4 other times in addition. You would think, after the previous issues, a couple diesel generators may be a good idea to help the unstable power situation the casino obviously has. Instead of diesel generators the Meadows choose to build a parking garage I guess. They probably won't need the spaces the way this casino is going.

On another note, all the bar slots are sticky and screens are misaligned (you have to work to get it to actually pick what you wanted to pick). I approached a slot attendant about this after noticing the same machines on numerous visits having the same problems. He said, "well, people spill drinks on them all the time". Ok, but some how, other casinos, including others in PA, figured out how to clean the machines so they are working correctly, evidently Meadows hasn't yet. Then again, they can't keep the power running on the slots, so I guess asking for non-sticky working machines is a reach.

Bottom-line....if you are on I-79 and looking to gamble, best to just go to Wheeling Island or Rivers Casino. The Meadows is fast becoming just a hick playground of those in Washington County. And within 3 years, may not even exist. They already have competition from Rivers and the West Virginia casinos. It may be all over when Ohio starts up their casinos.

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A cook is ripping off customers. He placed five onion rings total in the food order. The price was too high for a combo of a fountain drink with 5 onion rings! Do not buy the combo when he is the cook. He has short changed customers, witnessed on several orders. He was laughing about it with other Meadows food court kitchen employees. He was heard laughing with other employees about the few piece orders. He said while laughing about customers, "he gives the difference to other customers!" This means he decides what a customer looks like how he will do his job. Simply because, he did not know me or seem to know other customers. If he doesn't know me, he probably doesn't know the other ripped off customers. He is a heavy set large cook with a thin beard. When you order a large sub, you save 1.00 with a combo, spending 2.75 more to receive the combo. You save because you paid more on the main order. Giving five onion rings he called a half order was not on the sign nor explained while ordering. No other restaurant does this. Reason is it's a incentive normally for a full food order to save and pay more on extra food. *Note, the fountain drink is useless to pay for because the main casino floor offers customers those for free. Problem is, any smart casino offers more food for the money to bring customers into the establishment. It's no Las Vegas is right! Those are the real casinos! A employee at the Meadows was heard saying he was in real casinos. The Meadows in Pennsylvania (owned by Cannery Casinos) isn't considered a real casino by some. This is because of the way it is poorly, rudely run and operated.

As a casino overall review, Customers at the Platinum Players Club card ranking level are reporting flat promotions. One platinum member showed me her Platinum Players Club card while expressing her dissatisfaction in The  Meadows Racetrack And Casino in Washington County Pennsylvania. She received only $5.00 of free play. Most of your bus casino tours offer 10.00 for bussed in players! New players receive a 10.00 free play start! Platinum holders receive the same amount as new players!

Upsetting or insulting customers by actions, words, faces or lessened promotions is proving to be problematic for The Meadows.

Additionally, calling a slot machine service attendant lost some money. The attendant at a machine fixed it, then forced a customer to use the money returned into the machine in front of them. The customer paid to see if he fixed it, if he did his job correctly! The customer made a winning after the attendant left the machine. The Meadows customer then left upset with the winnings! Nice way to lose money Meadows.

Managers lie to customers. When a manager makes a false promise to a customer and then takes it back, they aren't truthful by word. The saying goest about such a manager, "you're not a man of your word." If you promise to make a problem right, then change your mind after you promise, it ruins the integrity of you and your casino. If your casino cannot be trusted, no one is safe. The PA State Gaming Control board has no reason to trust The Meadows with managers that lie. The managers are supposed to be trustworthy. 

The integrity of The Meadows is at issue again. 

Currently in the news: Several underage customers were allowed to gamble at The Meadows currently. They did not appear to be more than fifteen or sixteen years old.

Security and floor attendants are noted watching TV continuously!

I seen what appeared to be underage gamblers currently, as mentioned above. But, someone that works for The Meadows told me that reporting claims to The PA State Gaming Board gets those reporting incidents kicked out. I say it's a threat scaring customers from reporting known issues and incidents. Apparently, The Meadows isn't above the board nor honest on several very important issues.

Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Casino Review August 02, 2012
Last updated: August 02, 2012

Paid A Forty Five Thousand Dollar Fine

A cook is ripping off customers. He placed five onion rings total in the food order. The price was too high for a combo of a fountain drink with 5 onion rings! Do not buy the combo when he is the cook. He has short changed customers, witnessed on several orders. He was laughing about it with other Meadows food court kitchen employees. He was heard laughing with other employees about the few piece orders. He said while laughing about customers, "he gives the difference to other customers!" This means he decides what a customer looks like how he will do his job. Simply because, he did not know me or seem to know other customers. If he doesn't know me, he probably doesn't know the other ripped off customers. He is a heavy set large cook with a thin beard. When you order a large sub, you save 1.00 with a combo, spending 2.75 more to receive the combo. You save because you paid more on the main order. Giving five onion rings he called a half order was not on the sign nor explained while ordering. No other restaurant does this. Reason is it's a incentive normally for a full food order to save and pay more on extra food. *Note, the fountain drink is useless to pay for because the main casino floor offers customers those for free. Problem is, any smart casino offers more food for the money to bring customers into the establishment. It's no Las Vegas is right! Those are the real casinos! A employee at the Meadows was heard saying he was in real casinos. The Meadows in Pennsylvania (owned by Cannery Casinos) isn't considered a real casino by some. This is because of the way it is poorly, rudely run and operated.

As a casino overall review, Customers at the Platinum Players Club card ranking level are reporting flat promotions. One platinum member showed me her Platinum Players Club card while expressing her dissatisfaction in The  Meadows Racetrack And Casino in Washington County Pennsylvania. She received only $5.00 of free play. Most of your bus casino tours offer 10.00 for bussed in players! New players receive a 10.00 free play start! Platinum holders receive the same amount as new players!

Upsetting or insulting customers by actions, words, faces or lessened promotions is proving to be problematic for The Meadows.

Additionally, calling a slot machine service attendant lost some money. The attendant at a machine fixed it, then forced a customer to use the money returned into the machine in front of them. The customer paid to see if he fixed it, if he did his job correctly! The customer made a winning after the attendant left the machine. The Meadows customer then left upset with the winnings! Nice way to lose money Meadows.

Managers lie to customers. When a manager makes a false promise to a customer and then takes it back, they aren't truthful by word. The saying goest about such a manager, "you're not a man of your word." If you promise to make a problem right, then change your mind after you promise, it ruins the integrity of you and your casino. If your casino cannot be trusted, no one is safe. The PA State Gaming Control board has no reason to trust The Meadows with managers that lie. The managers are supposed to be trustworthy. 

The integrity of The Meadows is at issue again. 

Currently in the news: Several underage customers were allowed to gamble at The Meadows currently. They did not appear to be more than fifteen or sixteen years old.

Security and floor attendants are noted watching TV continuously!

I seen what appeared to be underage gamblers currently, as mentioned above. But, someone that works for The Meadows told me that reporting claims to The PA State Gaming Board gets those reporting incidents kicked out. I say it's a threat scaring customers from reporting known issues and incidents. Apparently, The Meadows isn't above the board nor honest on several very important issues.

Was this review helpful to you? 
Contact When You Have A Complaint

General Manager, Sean Sullivan, at 724-503-1234 and also file a dispute and/or complaint with the Pennsylvania Gaming Control Board: www.pgcb.state.pa.us/?p=113
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Reviewer July 19, 2012
Last updated: July 19, 2012

Contact When You Have A Complaint

Contact When You Have A Complaint

General Manager, Sean Sullivan, at 724-503-1234 and also file a dispute and/or complaint with the Pennsylvania Gaming Control Board: www.pgcb.state.pa.us/?p=113

Was this review helpful to you? 
This casino does not want business. Several security guards watch TV constantly. Other security guards were rapped up into deep conversations. One was sitting in a chair watching Tv. They have several rude floor attendants. Some of the floor attendants do not know anything. You pay for the ignorance when you lose money.

Instead of correcting any problems, personal ask you to leave. If you become a gold member in two months, the employees resent you! Anyone using any coupons sent by the Players Club is a target. Some employees resent you getting anything. You will be treated progressively worse if you become a regular by the same employees.

Several customers of large wins were denied the winnings! They were told the machine malfunctioned, which voids the win. Read the rules, they only need to say it without proving.

Several waitresses complained about not receiving tips. They are saying the customers are too cheap. One got upset with a customer for not buying drinks! (alchohol).

Lies with rude employee behavior seems to be the highlight of The Meadows.

The bowling alley has a dictator (very large) woman running it. It's not a fun place to bowl at. Basically the business is employee first, customers don't count at all. Customers are views as either addicts or suckers. The customer treatment tells it all.

Drunks sleep in chairs often, and are not removed.

The drinks are cheaply mixed, over priced.

Several employees have complained about treatment and poor employee pay.

Food court, beverage station are poorly kept. Small portions by some employees in food court. (certain days and times) Want to chance when you will be robbed. If the casino makes money on games, why not become known for the best food portions?

Bathrooms missing toilet paper in several stalls. Unkept.

They do not cater to any long term customer. Most customers claim The Rivers and Wheeling West Virgina are better casinos.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Casino Reviewer July 18, 2012
Last updated: August 14, 2012

Terrible Business With Less Than Eighty Five Perce

This casino does not want business. Several security guards watch TV constantly. Other security guards were rapped up into deep conversations. One was sitting in a chair watching Tv. They have several rude floor attendants. Some of the floor attendants do not know anything. You pay for the ignorance when you lose money.

Instead of correcting any problems, personal ask you to leave. If you become a gold member in two months, the employees resent you! Anyone using any coupons sent by the Players Club is a target. Some employees resent you getting anything. You will be treated progressively worse if you become a regular by the same employees.

Several customers of large wins were denied the winnings! They were told the machine malfunctioned, which voids the win. Read the rules, they only need to say it without proving.

Several waitresses complained about not receiving tips. They are saying the customers are too cheap. One got upset with a customer for not buying drinks! (alchohol).

Lies with rude employee behavior seems to be the highlight of The Meadows.

The bowling alley has a dictator (very large) woman running it. It's not a fun place to bowl at. Basically the business is employee first, customers don't count at all. Customers are views as either addicts or suckers. The customer treatment tells it all.

Drunks sleep in chairs often, and are not removed.

The drinks are cheaply mixed, over priced.

Several employees have complained about treatment and poor employee pay.

Food court, beverage station are poorly kept. Small portions by some employees in food court. (certain days and times) Want to chance when you will be robbed. If the casino makes money on games, why not become known for the best food portions?

Bathrooms missing toilet paper in several stalls. Unkept.

They do not cater to any long term customer. Most customers claim The Rivers and Wheeling West Virgina are better casinos.

Was this review helpful to you? 
Several visit findings:
Casino workers have terribles attitudes.
Management is supportive of employee terrible behavior.
Management doesn't want new customers by insulting them.
Employees and management treat new players as not worthy to play.
Zero motive for new players, not a fun group casino if new players are in the group.
Employees are miserable, passing it off to the customer or would be customer.
Too many parking lot fights, indicating no wins for a high rate of customers arriving together losing.
Anyone going loses, because the atmosphere is poor.
The food court is poorly kept.
The beverage bar was messy, unkept. Every visit ran out of beverages, sugar, creamers, cup lids, out of coffee cups.
Service desk bad attitudes, poor or short useless explanations of promotions. Calls to customer service yielded no return calls after many attempts.
Outcome: they don't care for anyone, new customers lost. Advice: they need to have a program for better service, polite and patient with new customers. The information given to customers must be accurate. A new customer program needs to be in place. A family program to encourage more players with more promotions could benefit the place, customers. The existing customers can be retained by showing them better treatment of any players they bring.
A existing customer referral reward might benefit everyone.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Secret Review June 29, 2012
Last updated: June 29, 2012

Terrible Service Terrible Management Very Low Wins

Several visit findings:
Casino workers have terribles attitudes.
Management is supportive of employee terrible behavior.
Management doesn't want new customers by insulting them.
Employees and management treat new players as not worthy to play.
Zero motive for new players, not a fun group casino if new players are in the group.
Employees are miserable, passing it off to the customer or would be customer.
Too many parking lot fights, indicating no wins for a high rate of customers arriving together losing.
Anyone going loses, because the atmosphere is poor.
The food court is poorly kept.
The beverage bar was messy, unkept. Every visit ran out of beverages, sugar, creamers, cup lids, out of coffee cups.
Service desk bad attitudes, poor or short useless explanations of promotions. Calls to customer service yielded no return calls after many attempts.
Outcome: they don't care for anyone, new customers lost. Advice: they need to have a program for better service, polite and patient with new customers. The information given to customers must be accurate. A new customer program needs to be in place. A family program to encourage more players with more promotions could benefit the place, customers. The existing customers can be retained by showing them better treatment of any players they bring.
A existing customer referral reward might benefit everyone.

Was this review helpful to you? 
Great atmosphere, big variety of slots, very good food at a fair price. Most slots paid out consistently and was able to play for a long period of time and even left up $200.00. The only downer was that I earned almost 2000 slot points and it was only worth 2.50 off of my food bill. AC still has the best perks. Overall I loved the place and will come back.
Overall rating 
 
3.3
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Reviewed by Godfather56 June 27, 2012
Last updated: June 27, 2012

Great Casino

Great atmosphere, big variety of slots, very good food at a fair price. Most slots paid out consistently and was able to play for a long period of time and even left up $200.00. The only downer was that I earned almost 2000 slot points and it was only worth 2.50 off of my food bill. AC still has the best perks. Overall I loved the place and will come back.

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Absolutely the worst casino in pa oh and WV!!! You spend a hundred bucks in 10 mins and u hit nothing and I mean nothing!!!!! Free play is disgusting!!! Spend 5000 a month and they give you 35 in free play. Really wish PA gaming commission would audit this horrible place!!! I do not go there anymore because of this...i must say the rivers and wheeling let you have fun by allowing you to win some off what your spending!!!! Save your money for a real casino and skip the meadows maybe they'll become a better place to gamble!!! Doubt it!!!!
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by laura May 26, 2012
Last updated: May 27, 2012

horrible

Absolutely the worst casino in pa oh and WV!!! You spend a hundred bucks in 10 mins and u hit nothing and I mean nothing!!!!! Free play is disgusting!!! Spend 5000 a month and they give you 35 in free play. Really wish PA gaming commission would audit this horrible place!!! I do not go there anymore because of this...i must say the rivers and wheeling let you have fun by allowing you to win some off what your spending!!!! Save your money for a real casino and skip the meadows maybe they'll become a better place to gamble!!! Doubt it!!!!

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I've been going to Meadows since it was in the tent...Back then you could get a few hits and play for a while with your money. Now they take your money with about a 20% payback. I'm not sure how they are managing to keep those machines so tight but someone from PA gaming should be doing a check on them. Everyone you sit next to is so disgusted with the slots. Table games are OK and staff folks on them are very friendly and helpful but we've made the rounds to the other casinos in the area and they are definitely the worst for slots....WVa casinos are much better...Bye, Meadows.
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by Lee April 30, 2012
Last updated: April 30, 2012

still awful

I've been going to Meadows since it was in the tent...Back then you could get a few hits and play for a while with your money. Now they take your money with about a 20% payback. I'm not sure how they are managing to keep those machines so tight but someone from PA gaming should be doing a check on them. Everyone you sit next to is so disgusted with the slots. Table games are OK and staff folks on them are very friendly and helpful but we've made the rounds to the other casinos in the area and they are definitely the worst for slots....WVa casinos are much better...Bye, Meadows.

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Forget it when they give out a gift for players. Went today and stood over an hour and half to get a jacket! Only 4 hours into the promo and they were out of our size. Many time have gone before it ends and they are out of it and they give you $10. They can take your money but don't want to give you comps. Players club only has snacks and only open til 10pm. Hello, there are people there after that and the cookies, chips and nuts they put out should be there all of the time. Thinking of going to the Rivers.
Overall rating 
 
3.0
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0
Reviewed by Roslyn April 29, 2012
Last updated: April 30, 2012

Poor Customer Service

Forget it when they give out a gift for players. Went today and stood over an hour and half to get a jacket! Only 4 hours into the promo and they were out of our size. Many time have gone before it ends and they are out of it and they give you $10. They can take your money but don't want to give you comps. Players club only has snacks and only open til 10pm. Hello, there are people there after that and the cookies, chips and nuts they put out should be there all of the time. Thinking of going to the Rivers.

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Slots are worse than ever. The slots take money at an alarming rate with no payout. A $100 bill can literally be gone in 10 minutes playing at lowest amount. I have not walked out with payout in my pocket since early in 2011. I've stopped going there and am trying out Casinos in the area. I have not seen someone win a hand payout in over a year. Tried going all different times and days with no luck. Also, there is a noticeable decrease in crowds. Gee, can't figure out why. Casino clean and food decent, slots stink.
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by FLStormTeam April 14, 2012
Last updated: April 15, 2012

FLStormTeam

Slots are worse than ever. The slots take money at an alarming rate with no payout. A $100 bill can literally be gone in 10 minutes playing at lowest amount. I have not walked out with payout in my pocket since early in 2011. I've stopped going there and am trying out Casinos in the area. I have not seen someone win a hand payout in over a year. Tried going all different times and days with no luck. Also, there is a noticeable decrease in crowds. Gee, can't figure out why. Casino clean and food decent, slots stink.

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I must start off saying that I did not play the slots at the Meadows. I always go with my gut and my gut told me that the slots were not paying off. Also, I saw a lot of disappointed slot players and didn't hear a lot of winning bells, sirens, and horns from the slots.
Played Blackjack along with Mini Baccarat and enjoyed them both. The dealers were pleasant, especially at the Baccarat table where I spent the majority of my time. Kudos to Meadows for having $10 tables for Baccarat, which seems to be unusual for non-Vegas casinos.
My father enjoyed the casino as it appeared to have a more mature crowd and atmosphere. Being younger, it wasn't my ideal atmosphere but I had no complaints and I definitely have been in worse casinos (can you say Presque Isle).
Food selection was good in my opinion. I really haven't seen any benefits to their Player's Club, especially since I didn’t' play slots.
Overall, I liked the Meadows and would go back. I'm not sure if it's the ideal place for slots, but, for table games it’s better than most of the casinos in PA and WV
Overall rating 
 
2.4
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by Steele February 24, 2012
Last updated: February 24, 2012

No Complaints Here

I must start off saying that I did not play the slots at the Meadows. I always go with my gut and my gut told me that the slots were not paying off. Also, I saw a lot of disappointed slot players and didn't hear a lot of winning bells, sirens, and horns from the slots.
Played Blackjack along with Mini Baccarat and enjoyed them both. The dealers were pleasant, especially at the Baccarat table where I spent the majority of my time. Kudos to Meadows for having $10 tables for Baccarat, which seems to be unusual for non-Vegas casinos.
My father enjoyed the casino as it appeared to have a more mature crowd and atmosphere. Being younger, it wasn't my ideal atmosphere but I had no complaints and I definitely have been in worse casinos (can you say Presque Isle).
Food selection was good in my opinion. I really haven't seen any benefits to their Player's Club, especially since I didn’t' play slots.
Overall, I liked the Meadows and would go back. I'm not sure if it's the ideal place for slots, but, for table games it’s better than most of the casinos in PA and WV

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In the past 5 weeks I have visited 6 times. Each and every time they have done nothing but take at an alarming rate. What really ticked me off is I would play a max bet on a penny machine to the tune of 100 dollars the moment I played minimum bet the machine would hit the bonus. They cannot say this is random since it happened 6 times in a row. WAKE UP GAMING COMMISSION. this is no longer random. They had their chance but I will not be back. I will go to Mountaineer instead. Out of 4 trips there I have came out ok 4 times.
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by ricky bunn November 04, 2011
Last updated: November 04, 2011

They had their chance

In the past 5 weeks I have visited 6 times. Each and every time they have done nothing but take at an alarming rate. What really ticked me off is I would play a max bet on a penny machine to the tune of 100 dollars the moment I played minimum bet the machine would hit the bonus. They cannot say this is random since it happened 6 times in a row. WAKE UP GAMING COMMISSION. this is no longer random. They had their chance but I will not be back. I will go to Mountaineer instead. Out of 4 trips there I have came out ok 4 times.

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I understand that the casinos are in business to make money but, they need to payout more than 89% in order to keep people coming back. The state gaming control board requires they payout at a minimum of 85% and the Meadows is just 3% higher than that!!....come on, Indian casinos out west pay better that that. Yes, when they first opened they were paying out between 92 and 93%, and I understand that they are not going to pay that now because they sucked people in, but don't tell me the reason it has dropped is because of table games and the gaming atmosphere you provide.

An example of this greed is the new gold and platinum players club. The old club had a nice bar you could sit at and had game consoles (keno, poker, etc.) in it, NOW, the new players club bar does not have any chairs to sit at, games to play, and it doesn't even offer draft beer (GREAT BAR HUH). I am a gold member but, I don't think I will continue to qualify for it because there is no point. You go there and spend between 300 and 400 dollars twice a week and they give you 10 dollars in free play-woopdey freakin doo. I don't care that the casino gives away cars and toasters-how about giving away MONEY- it's a novel idea I know.... but it seems to work for other casinos. I have even heard from casino employees that their pay has suffered because since the payouts have gone down so has their tips.

Yes, the casino is clean and the location is nice, but I don't go to a casino to admire the pictures on the wall. All I ask is that if people are going to spend their hard earned money there, maybe give a little bit back once in a while. Let someone walk in with 300 bucks and stay longer than 75 minutes.

I suggest that if you like to gamble, hold off and save for weekend trips to Atlantic City and Vegas..just make sure you go to casinos that are not owned by the Cannery Casino Company since they are the ones that own the Meadows.
Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by John October 26, 2011
Last updated: October 26, 2011

Hold Off

I understand that the casinos are in business to make money but, they need to payout more than 89% in order to keep people coming back. The state gaming control board requires they payout at a minimum of 85% and the Meadows is just 3% higher than that!!....come on, Indian casinos out west pay better that that. Yes, when they first opened they were paying out between 92 and 93%, and I understand that they are not going to pay that now because they sucked people in, but don't tell me the reason it has dropped is because of table games and the gaming atmosphere you provide.

An example of this greed is the new gold and platinum players club. The old club had a nice bar you could sit at and had game consoles (keno, poker, etc.) in it, NOW, the new players club bar does not have any chairs to sit at, games to play, and it doesn't even offer draft beer (GREAT BAR HUH). I am a gold member but, I don't think I will continue to qualify for it because there is no point. You go there and spend between 300 and 400 dollars twice a week and they give you 10 dollars in free play-woopdey freakin doo. I don't care that the casino gives away cars and toasters-how about giving away MONEY- it's a novel idea I know.... but it seems to work for other casinos. I have even heard from casino employees that their pay has suffered because since the payouts have gone down so has their tips.

Yes, the casino is clean and the location is nice, but I don't go to a casino to admire the pictures on the wall. All I ask is that if people are going to spend their hard earned money there, maybe give a little bit back once in a while. Let someone walk in with 300 bucks and stay longer than 75 minutes.

I suggest that if you like to gamble, hold off and save for weekend trips to Atlantic City and Vegas..just make sure you go to casinos that are not owned by the Cannery Casino Company since they are the ones that own the Meadows.

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this casino just keeps getting worse and worse....the slots just eat your 20 dollar bill without giving anything back....bonuses are turned off. I'm not sure how they are getting away with this but everyone you chat with there has about had it with their payouts. Someone should be checking on their tactics.
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by karin October 12, 2011
Last updated: October 13, 2011

lousy lousy lousy

this casino just keeps getting worse and worse....the slots just eat your 20 dollar bill without giving anything back....bonuses are turned off. I'm not sure how they are getting away with this but everyone you chat with there has about had it with their payouts. Someone should be checking on their tactics.

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My first experience was not good at all. All the machines did was take and take. When you get a bonus it is not for very much. I make a lot of money and am in Pittsburgh for an extended stay. They are the ones losing out. I will try somewhere else. I wish it was fairly decent because I don't mind losing money but not AT THAT RATE.
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by ricky bunn September 18, 2011
Last updated: September 19, 2011

pretty bad

My first experience was not good at all. All the machines did was take and take. When you get a bonus it is not for very much. I make a lot of money and am in Pittsburgh for an extended stay. They are the ones losing out. I will try somewhere else. I wish it was fairly decent because I don't mind losing money but not AT THAT RATE.

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Yes, the payout here is pretty bad! My mother and a couple of my friends, and even me on occasion, play the slots. I always hear from them that they lost like 150 dollars, or 80 dollars, or whatever. I lost 80 in one night there, was betting 20 and 30 cent bets, and didn't even hit once. Terrible. This is a little better then Wheeling in payout, but not that much. My mom just got back tonight. She blew 80. Didn't hit anything. This is my favorite casino in terms of atmosphere and even the area it's in, however the payout has been bad ever since the new casino opened in 09. Wish they had soda machines, that would be a big plus. Beers are kinda expensive. Decent dining here. Hey what should I expect, right? A casino is a casino. They all rob you. Overall, very nice place to visit and relax. The slots have good variety, atmosphere is something definitely to be desired, Pacers is great to sit at(through the week, when it's not jammed), bands are usually really good, much easier to get in and out of then The Rivers, beautiful area around the casino! Casino itself 9/10. Payout 3/10.
Overall rating 
 
3.4
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Reviewed by jeremy June 06, 2011
Last updated: June 06, 2011

Terrible payout, but nice casino...

Yes, the payout here is pretty bad! My mother and a couple of my friends, and even me on occasion, play the slots. I always hear from them that they lost like 150 dollars, or 80 dollars, or whatever. I lost 80 in one night there, was betting 20 and 30 cent bets, and didn't even hit once. Terrible. This is a little better then Wheeling in payout, but not that much. My mom just got back tonight. She blew 80. Didn't hit anything. This is my favorite casino in terms of atmosphere and even the area it's in, however the payout has been bad ever since the new casino opened in 09. Wish they had soda machines, that would be a big plus. Beers are kinda expensive. Decent dining here. Hey what should I expect, right? A casino is a casino. They all rob you. Overall, very nice place to visit and relax. The slots have good variety, atmosphere is something definitely to be desired, Pacers is great to sit at(through the week, when it's not jammed), bands are usually really good, much easier to get in and out of then The Rivers, beautiful area around the casino! Casino itself 9/10. Payout 3/10.

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I don't like how they do the drawing now. If you win free play it is automatically added to your card. Who's to say they are adding anything. They could be ghost names they call. Some of the names , I never heard of. You don't hear Smith, Jones , or any other common names. They really sound made-up. John Horsesaddle , Joe Sockneedle, and so on. At least make them sound believable. I want to see the winners, cause I know I'll never be one. Also I like how my free-play goes up and down and I am there and spend the same amount every month.
Overall rating 
 
2.4
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by MARIA MARKATAN April 21, 2011
Last updated: April 21, 2011

Drawings.

I don't like how they do the drawing now. If you win free play it is automatically added to your card. Who's to say they are adding anything. They could be ghost names they call. Some of the names , I never heard of. You don't hear Smith, Jones , or any other common names. They really sound made-up. John Horsesaddle , Joe Sockneedle, and so on. At least make them sound believable. I want to see the winners, cause I know I'll never be one. Also I like how my free-play goes up and down and I am there and spend the same amount every month.

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We live in Cleveland so it's a couple hour drive to any casino we go to, so in the end we want to make sure we go to a place where we have the best chances at bringing something back. We've tried the other western PA & WV casinos & had no luck on the slots at all; if we came out $20 ahead it was a good day. We've been to The Meadows about six times this year & though my husband has a losing record I've come out several hundred dollars ahead 4 out of 5 times. The slots machines seem newer than most places & the staff is friendly. I'm very impressed with the variety, and the fact that they have a lot of penny slots. The customers seem a step above what you sometimes deal with at other casinos. My biggest complaint is that trying to get a drink is impossible. I wish they would at least have self-serve soda machines, though ideally it would be great to have more servers on hand. I've only been asked twice if I wanted something to drink, and that's during at least 30 hours of slot play. The long lines at the bar are annoying & the bar staff seem slow, though for the most part prices seem more reasonable than other places we've been. The food court is a good "cheap meal" option. The non-smoking section isn't anything to brag about. The Player's Club is ok, though I think it could use some improvement regarding rewards. Right now this is our casino of choice; I am no longer wasting time at the others. It's not Vegas, but it's a good alternative.
Overall rating 
 
3.0
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Carrie March 24, 2011
Last updated: March 24, 2011

Not Perfect, But Slots Are Better Than Most

We live in Cleveland so it's a couple hour drive to any casino we go to, so in the end we want to make sure we go to a place where we have the best chances at bringing something back. We've tried the other western PA & WV casinos & had no luck on the slots at all; if we came out $20 ahead it was a good day. We've been to The Meadows about six times this year & though my husband has a losing record I've come out several hundred dollars ahead 4 out of 5 times. The slots machines seem newer than most places & the staff is friendly. I'm very impressed with the variety, and the fact that they have a lot of penny slots. The customers seem a step above what you sometimes deal with at other casinos. My biggest complaint is that trying to get a drink is impossible. I wish they would at least have self-serve soda machines, though ideally it would be great to have more servers on hand. I've only been asked twice if I wanted something to drink, and that's during at least 30 hours of slot play. The long lines at the bar are annoying & the bar staff seem slow, though for the most part prices seem more reasonable than other places we've been. The food court is a good "cheap meal" option. The non-smoking section isn't anything to brag about. The Player's Club is ok, though I think it could use some improvement regarding rewards. Right now this is our casino of choice; I am no longer wasting time at the others. It's not Vegas, but it's a good alternative.

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I walked away from the meadows about 10 months ago. The reason why,I just wasn't having fun anymore. I'm not an idiot,I understand that a casino has to take in a lot more than they pay out in order to stay a float. But at the same time, us hard working people are not trying to make you owners multi-millionaires with out us receiving some types of rewards. Now I was going to the meadows pretty steady since it opened. And the first few months,I enjoyed myself. I had some bad days,but I also had some good days. And most important,it seemed as if I could play my money for a few hours. Then all the sudden,I was losing 300.00 dollars within an hour. And for months it seemed to become a routine. I was betting my average of a 1.50 to 2.00 spins. I remember clearly, on 2 days a week for about 2& a half months,my biggest hit was 44 dollars. For most people,they know that's horrible. I've seen multiple people betting .30 or .40 cent hit for that or more. Anyways, I figured to give the rivers a try. Well within the first week I had a very nice win. And I was impressed that they had a self serve on the beverages. But that's the only thing good I can say about the rivers. The staff they have working there may be the worst that I've encountered in any establishment anywhere. The rivers is over crowded with too many foul mouth,low life, hoodlums. I have to say the meadows patrons are a much,much,greater classy bunch of people. not to mention, any winnings there came to a screeching halt. so I decided to give the meadows another try. I've been back since December,and I haven't struck it rich,but I have been doing some winning and finding occasionally my money has been lasting some what longer. not sure if the meadows has changed their only take money policy. but if things can stay close to this status, I will be happy to continue my visiting your establishment. one things for sure, I will not be making any more stops to the rivers casino.
Overall rating 
 
2.6
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Jonny.D March 14, 2011
Last updated: March 14, 2011

getting better?

I walked away from the meadows about 10 months ago. The reason why,I just wasn't having fun anymore. I'm not an idiot,I understand that a casino has to take in a lot more than they pay out in order to stay a float. But at the same time, us hard working people are not trying to make you owners multi-millionaires with out us receiving some types of rewards. Now I was going to the meadows pretty steady since it opened. And the first few months,I enjoyed myself. I had some bad days,but I also had some good days. And most important,it seemed as if I could play my money for a few hours. Then all the sudden,I was losing 300.00 dollars within an hour. And for months it seemed to become a routine. I was betting my average of a 1.50 to 2.00 spins. I remember clearly, on 2 days a week for about 2& a half months,my biggest hit was 44 dollars. For most people,they know that's horrible. I've seen multiple people betting .30 or .40 cent hit for that or more. Anyways, I figured to give the rivers a try. Well within the first week I had a very nice win. And I was impressed that they had a self serve on the beverages. But that's the only thing good I can say about the rivers. The staff they have working there may be the worst that I've encountered in any establishment anywhere. The rivers is over crowded with too many foul mouth,low life, hoodlums. I have to say the meadows patrons are a much,much,greater classy bunch of people. not to mention, any winnings there came to a screeching halt. so I decided to give the meadows another try. I've been back since December,and I haven't struck it rich,but I have been doing some winning and finding occasionally my money has been lasting some what longer. not sure if the meadows has changed their only take money policy. but if things can stay close to this status, I will be happy to continue my visiting your establishment. one things for sure, I will not be making any more stops to the rivers casino.

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I think the Meadows had a few rough months through 2010 & have had SEVERAL complaints, however, I personally think they've taken notice of those and are trying to change things a bit. I was invited to a round table discussion concerning the casino with several other people & all aspects of the casino were discussed...good & bad. Almost every complaint that I heard, concerning comps, food, drinks, multiplier points & more, have been addressed (according to the monthly calender mail I received). So I at least give them credit for LISTENING to their customers!

Whether slots are loose or tight, I believe, depends on the person playing. I DO agree that if you're gambling several hundred or thousand(s) of dollars, you do expect to at least win a little...enough to keep you playing a while. You do not expect to load a machine with that much money and not hit something once in a while...not necessarily the jackpot, but enough to keep you going. The last 2 of 3 times I went through late Dec/Jan, I have hit jackpots. Of course I think that's wonderful, but the guy next to me who lost, had a bad experience! I only play in the high roller room, so this is where my experience is. I don't play smaller machines (less money) and I don't play table games... I only rated tables because I had to. There is no hotel associated with the Meadows, so that's why the rating on it...again I had to.

Meadows is the place I gamble locally...by far the better place to go in these parts. West Virginia casinos are a JOKE...they're rundown & do not hit AT ALL. Again, MY experience through the years. The Rivers was horrible, but I think is coming around as of the last couple months. I much prefer the "feel" of the Meadows, over the Rivers though.

The hosts at the Meadows are, by far, the best I've encountered at ANY casino. I am almost always offered free drinks/food. And, again, when I had complaints, they were heard & dealt with.

The slot attendants are friendly & helpful.

The one complaint I would say I have is the waitresses...there simply isn't enough of them all the time. They're friendly enough, but at times I've waited a very long time without seeing one.

All in all, I believe the Meadows is the best place to go if you want a chance to win.
Overall rating 
 
3.0
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Tammy Skander January 21, 2011
Last updated: January 24, 2011

the best local casino

I think the Meadows had a few rough months through 2010 & have had SEVERAL complaints, however, I personally think they've taken notice of those and are trying to change things a bit. I was invited to a round table discussion concerning the casino with several other people & all aspects of the casino were discussed...good & bad. Almost every complaint that I heard, concerning comps, food, drinks, multiplier points & more, have been addressed (according to the monthly calender mail I received). So I at least give them credit for LISTENING to their customers!

Whether slots are loose or tight, I believe, depends on the person playing. I DO agree that if you're gambling several hundred or thousand(s) of dollars, you do expect to at least win a little...enough to keep you playing a while. You do not expect to load a machine with that much money and not hit something once in a while...not necessarily the jackpot, but enough to keep you going. The last 2 of 3 times I went through late Dec/Jan, I have hit jackpots. Of course I think that's wonderful, but the guy next to me who lost, had a bad experience! I only play in the high roller room, so this is where my experience is. I don't play smaller machines (less money) and I don't play table games... I only rated tables because I had to. There is no hotel associated with the Meadows, so that's why the rating on it...again I had to.

Meadows is the place I gamble locally...by far the better place to go in these parts. West Virginia casinos are a JOKE...they're rundown & do not hit AT ALL. Again, MY experience through the years. The Rivers was horrible, but I think is coming around as of the last couple months. I much prefer the "feel" of the Meadows, over the Rivers though.

The hosts at the Meadows are, by far, the best I've encountered at ANY casino. I am almost always offered free drinks/food. And, again, when I had complaints, they were heard & dealt with.

The slot attendants are friendly & helpful.

The one complaint I would say I have is the waitresses...there simply isn't enough of them all the time. They're friendly enough, but at times I've waited a very long time without seeing one.

All in all, I believe the Meadows is the best place to go if you want a chance to win.

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We drive to the Meadows 1-2 times a month. It has become one of our favorite places . As two old codgers we enjoy the atmosphere since we go to a casino to relax and have fun. The machines have been good to us. We play pennies and nickle poker ,both with a nice selection of machines. The free play, gifts and food has been generous and appreciated . We hve been to all the casinos in the tri-state area (Pa,WVa,NY) and find the Meadows is best . The food is good ( we will miss the sub shop it was always our favorite). It would be nice to have a self serve beverage spot . It was sad to see the negative reviews when we enjoy your casino so much.
Overall rating 
 
3.6
Slots 
 
5.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
4.0
Reviewed by Tom and Merry Knuckles January 04, 2011

It's worth the drive

We drive to the Meadows 1-2 times a month. It has become one of our favorite places . As two old codgers we enjoy the atmosphere since we go to a casino to relax and have fun. The machines have been good to us. We play pennies and nickle poker ,both with a nice selection of machines. The free play, gifts and food has been generous and appreciated . We hve been to all the casinos in the tri-state area (Pa,WVa,NY) and find the Meadows is best . The food is good ( we will miss the sub shop it was always our favorite). It would be nice to have a self serve beverage spot . It was sad to see the negative reviews when we enjoy your casino so much.

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I'm surprised at some of the comments regarding the Meadows. Now that the table games are open the casino is a true "Atlantic City" experience. Okay, no sports betting like Nevada but everything else. Good variety of slots, table games. You can go downstairs and watch live racing or simulcast. There is an excellent restaurant (Steakhouse) upstairs overlooking the track. Good fast food available. A nice casual restaurant, too. And even a bowling alley if you want to get away from the tables for a while. I have participated in some of the promotions--they are giving away good prizes every week. The comments regarding whether the slots are "loose" or not are based on individual experience. In fact, look at the overall payout percentages--the Meadows is at about 91%--just behind the Rivers but at a respectable level (state law says a casino has to pay back only 80%). If you want to spend the extra time to drive to West Virginia you should get some perks--the WVA casinos are going to have to have promotions, etc... to convince people to keep driving the extra distance. Since I like wagering on the Greyhounds better than Harness horses I will continue to go occasionally. However, for an overall experience I think the Meadows offers a good variety of gaming options and does a good job of providing them!
Overall rating 
 
4.2
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0
Reviewed by Jeffrey Small November 24, 2010

Good Meadows Amenities

I'm surprised at some of the comments regarding the Meadows. Now that the table games are open the casino is a true "Atlantic City" experience. Okay, no sports betting like Nevada but everything else. Good variety of slots, table games. You can go downstairs and watch live racing or simulcast. There is an excellent restaurant (Steakhouse) upstairs overlooking the track. Good fast food available. A nice casual restaurant, too. And even a bowling alley if you want to get away from the tables for a while. I have participated in some of the promotions--they are giving away good prizes every week. The comments regarding whether the slots are "loose" or not are based on individual experience. In fact, look at the overall payout percentages--the Meadows is at about 91%--just behind the Rivers but at a respectable level (state law says a casino has to pay back only 80%). If you want to spend the extra time to drive to West Virginia you should get some perks--the WVA casinos are going to have to have promotions, etc... to convince people to keep driving the extra distance. Since I like wagering on the Greyhounds better than Harness horses I will continue to go occasionally. However, for an overall experience I think the Meadows offers a good variety of gaming options and does a good job of providing them!

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Just got back from The Meadows. Ridiculous is the only word that accurately represents how tight the slots were. I brought my mother here to celebrate her 75th birthday...what a mistake. $600 spent between us and neither of us had a win over $25. I have been to casinos everywhere and I do not expect to win, but, I at least have a reasonable expectation of having some fun while I'm losing. I did not. Neither did she. Did I mention the $600 was gone in under 2 hours? They never even kissed me. Once I realized how unbelievably tight the slots were I started talking to people and watching the payouts on the machines around me. Guess what? NOBODY was hitting anything bigger than $25 and hits of ANY size were few and far between. Big surprise, huh? The slots manager needs to seriously re-think the business model. Nice looking place but then it ought to be the way they fleece you. Never...I repeat, NEVER...going back there and I absolutely cannot in good conscience ever recommend it to anyone. Mountaineer and Wheeling are only a short drive away so why bother?
Overall rating 
 
2.7
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Keith B. October 24, 2010

Terrible.

Just got back from The Meadows. Ridiculous is the only word that accurately represents how tight the slots were. I brought my mother here to celebrate her 75th birthday...what a mistake. $600 spent between us and neither of us had a win over $25. I have been to casinos everywhere and I do not expect to win, but, I at least have a reasonable expectation of having some fun while I'm losing. I did not. Neither did she. Did I mention the $600 was gone in under 2 hours? They never even kissed me. Once I realized how unbelievably tight the slots were I started talking to people and watching the payouts on the machines around me. Guess what? NOBODY was hitting anything bigger than $25 and hits of ANY size were few and far between. Big surprise, huh? The slots manager needs to seriously re-think the business model. Nice looking place but then it ought to be the way they fleece you. Never...I repeat, NEVER...going back there and I absolutely cannot in good conscience ever recommend it to anyone. Mountaineer and Wheeling are only a short drive away so why bother?

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Tightest slos in western Pennsylvania area. They need a buffet.The alcolholic drinks aren't free.
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by rege October 20, 2010

machines

Tightest slos in western Pennsylvania area. They need a buffet.The alcolholic drinks aren't free.

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What a joke the Meadows is - I mean, the dealers are absolutely horrendous. I'm not sure what kind of testing or training these guys went through, but my 8 year old can count to 21 with fewer mistakes than these guys. They are constantly making mistakes, taking your money when they aren't supposed to, and dealing at a snail's pace. I know they are new, but even the one's in West Virginia weren't this bad when they started. And the supervisor's and pit bosses are the bigger joke, most of them have no idea what the rules of the game are. I saw a few of them just start dealing a few months ago in West Virginia and now they are supervisors here, and they have no idea how to fix mistakes or how to handle a customer. So the dealer messes up, then they call over a supervisor who doesn't know how to enforce the rules and gives you attitude on top of it, and its no wonder you hear nothing but negative comments when you talk to other players. I don't care how close this place is, you are better off driving to AC when you want to gamble, at least you can play blackjack or craps without having to teach the dealer as you play!!
Overall rating 
 
2.2
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Reviewed by never again August 02, 2010

Poor service, awful dealers

What a joke the Meadows is - I mean, the dealers are absolutely horrendous. I'm not sure what kind of testing or training these guys went through, but my 8 year old can count to 21 with fewer mistakes than these guys. They are constantly making mistakes, taking your money when they aren't supposed to, and dealing at a snail's pace. I know they are new, but even the one's in West Virginia weren't this bad when they started. And the supervisor's and pit bosses are the bigger joke, most of them have no idea what the rules of the game are. I saw a few of them just start dealing a few months ago in West Virginia and now they are supervisors here, and they have no idea how to fix mistakes or how to handle a customer. So the dealer messes up, then they call over a supervisor who doesn't know how to enforce the rules and gives you attitude on top of it, and its no wonder you hear nothing but negative comments when you talk to other players. I don't care how close this place is, you are better off driving to AC when you want to gamble, at least you can play blackjack or craps without having to teach the dealer as you play!!

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