Rivers Casino Hot

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1.9 (96)
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Details

Address
777 Casino Drive
City
Pittsburgh
State
Pennsylvania
Zip Code
15212
Country
United States
Phone
(412) 231-7777

Toll-free Number: (877) 558-0777
Parking: $3
Valet Parking: $6/$12 (Fri-Sun)
Restaurants: 4
Buffets: L- $14.99/$21.99 (Sun) D- $21.99/$29.99 (Fri)
Games Offered: Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Three Card Poker, Poker, Big 6 Wheel, Casino War, Four Card Poker
Special Features: Free parking for player’s club members who play and put points on card.

 

 

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User reviews View all user reviews

Average user rating from: 96 user(s)

Overall rating 
 
1.9
Slots 
 
1.7  (96)
Table Games 
 
1.6  (82)
Customer Service 
 
2.0  (96)
Player's Club 
 
1.9  (96)
Gaming Atmosphere 
 
2.4  (96)
Amenities or Hotel 
 
1.8  (82)
Food & Drink 
 
2.2  (96)
Ratings (the higher the better)
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  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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This is one big mess PENNSYLVANIA??? Are you serious... slots horrible, tables greedy.Service is a lost cause .No comps absolutely nothing!!!!How and the hell can you be proud of this garbage. Anyone who wants to have a good time..Stay the Hell AWay
from here!!:[
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by jacob w July 14, 2014

Big Joke

This is one big mess PENNSYLVANIA??? Are you serious... slots horrible, tables greedy.Service is a lost cause .No comps absolutely nothing!!!!How and the hell can you be proud of this garbage. Anyone who wants to have a good time..Stay the Hell AWay
from here!!:[

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Absolutely Horrible. This casino is what you can call a predator. What they do is lure you there with so much mail that you are receiving something almost daily, then if by chance you do end up going, 97% of the time they will take everything you have plus more and fast. They have the slots set so low @ Rivers that they have been fined month(s) in a row by the state. Rivers Casino is taking advantage of Pittsburgh and they need to be investigated.Heed the warning, Stay far Away!!
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Ryan Bittner March 24, 2014

Rivers Casino NO!!!

Absolutely Horrible. This casino is what you can call a predator. What they do is lure you there with so much mail that you are receiving something almost daily, then if by chance you do end up going, 97% of the time they will take everything you have plus more and fast. They have the slots set so low @ Rivers that they have been fined month(s) in a row by the state. Rivers Casino is taking advantage of Pittsburgh and they need to be investigated.Heed the warning, Stay far Away!!

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This place is not a real casino. yeah it has machines only for show! money goes in them but nothing ever comes out the state of Pennsylvania and the city of Pittsburgh has come together to use this casino as a cash cow for THERE misuse of government funds . Think people think how many 24hour casinos do not have a hotel attached to it .because they want you to come in to donate and not stay and get a chance to get it back .this is the only casino in the world that don't want you there for too long.rip you off and send you on your way lol .this casino needs to be investigated by the highest courts in the usa .I've been there since day one until present no slot machines I ever saw especially penny machines play like theres do.stay away from 777 rivers casino in Pittsburgh Pennsylvania
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Alvin Andrews January 28, 2014
Last updated: January 28, 2014

Hard to Win Here!

This place is not a real casino. yeah it has machines only for show! money goes in them but nothing ever comes out the state of Pennsylvania and the city of Pittsburgh has come together to use this casino as a cash cow for THERE misuse of government funds . Think people think how many 24hour casinos do not have a hotel attached to it .because they want you to come in to donate and not stay and get a chance to get it back .this is the only casino in the world that don't want you there for too long.rip you off and send you on your way lol .this casino needs to be investigated by the highest courts in the usa .I've been there since day one until present no slot machines I ever saw especially penny machines play like theres do.stay away from 777 rivers casino in Pittsburgh Pennsylvania

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Disgusting smoke smell EVERYWHERE. Impossible to find a clerk to help.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Svetlana January 01, 2014
Last updated: January 01, 2014

Too Smoky For Me!

Disgusting smoke smell EVERYWHERE. Impossible to find a clerk to help.

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Usually when you go to any casino you'll have an opportunity to stop playing at some point where you were up a little bit or even money from the time you started playing, Many times people won't stop myself included, but you'll have played for a while and maybe think ill be more wise next and feel satisfied that you've been amused for some time and at least had a chance. That has not been my experience the 10 times I have visited this place, I believe I gave it a fair chance in those visits spending approximately 200 dollars per visit mostly in the slots, from the time you sit down at the slots you're sinking, after you walk out of here you're not going to reflect thinking oh I should have stopped when I was up, these slots do not generate that opportunity, you are D.O.A. that's right, dead on arrival. You end up feeling more like a victim then a patron. I've never really expected to leave a casino with more money than I walked in with but I do expect the opportunity to present itself on some level, it does not happen here.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Joe October 26, 2013
Last updated: October 26, 2013

Bring a wheel barrow of money if you play slots,

Usually when you go to any casino you'll have an opportunity to stop playing at some point where you were up a little bit or even money from the time you started playing, Many times people won't stop myself included, but you'll have played for a while and maybe think ill be more wise next and feel satisfied that you've been amused for some time and at least had a chance. That has not been my experience the 10 times I have visited this place, I believe I gave it a fair chance in those visits spending approximately 200 dollars per visit mostly in the slots, from the time you sit down at the slots you're sinking, after you walk out of here you're not going to reflect thinking oh I should have stopped when I was up, these slots do not generate that opportunity, you are D.O.A. that's right, dead on arrival. You end up feeling more like a victim then a patron. I've never really expected to leave a casino with more money than I walked in with but I do expect the opportunity to present itself on some level, it does not happen here.

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Pennsylvania casino are so damn greedy. Nothing for customers to enjoy, just take take take.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Mickey October 14, 2013
Last updated: October 14, 2013

Pure GREED

Pennsylvania casino are so damn greedy. Nothing for customers to enjoy, just take take take.

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This place is a big joke. how the hell can you get free spins and don't win anything? Pennsylvania what the HELL is going on here?
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by frederick September 23, 2013
Last updated: September 30, 2013

Total Disappointment

This place is a big joke. how the hell can you get free spins and don't win anything? Pennsylvania what the HELL is going on here?

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While The Rivers is not a Vegas Casino, it is still a fun place to go on a weekend night.
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by James Weston August 18, 2013

Great Way to Spend a Friday Evening!

While The Rivers is not a Vegas Casino, it is still a fun place to go on a weekend night.

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Places like Rivers,Meadows & Presque aren't casinos. All they are is generic Gaming Parlors.. No comp. Tight slots, nothing to look forward to but ripped off..
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Toni April 30, 2013
Last updated: May 01, 2013

Not a casino

Places like Rivers,Meadows & Presque aren't casinos. All they are is generic Gaming Parlors.. No comp. Tight slots, nothing to look forward to but ripped off..

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This casino is a mess,how can you be extremely tight as hell on penny machines. Stick with real and classy casinos like Vegas & Atlantic City.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by samuel B April 13, 2013
Last updated: April 14, 2013

Garbage

This casino is a mess,how can you be extremely tight as hell on penny machines. Stick with real and classy casinos like Vegas & Atlantic City.

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This place is one big joke ,Pennsylvania casino's as a whole are one big cash cow.How and the hell can a person get free spin and not win a dam thing??? Gaming board and casino should be revamped or closed. One big freakin mess . Stick with atlantic city and vegas for true entertainment. Not these hole in the wall wanna b's
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by frank J March 24, 2013
Last updated: March 24, 2013

AWFUL

This place is one big joke ,Pennsylvania casino's as a whole are one big cash cow.How and the hell can a person get free spin and not win a dam thing??? Gaming board and casino should be revamped or closed. One big freakin mess . Stick with atlantic city and vegas for true entertainment. Not these hole in the wall wanna b's

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I am a young gambler from Erie, where I have been to the Presque Downs and Casino several times. Now, I don't have much to compare to here, but my experience at Rivers was TERRIBLE.

From the second my girlfriend and I walked in, the staff was rude to us. The security guard got mad at my girlfriend because, as a foreigner, she was using her passport as identification. They almost didn't let her in. At one point, I stepped out to use the ATM and the security guard snapped at me when I asked if she needed to see my ID once again - She had watched me walk out!

As far as the atmosphere goes, the whole place has a uniquely bad odor to it. As someone said before, it smells like cheap cigarettes, bad perfume, body odor, and broken dreams. The free beverages offered taste terrible, the ice machines don't work, and the selection is poor (no ginger ale?).

The worst part, and the reason I will not be returning, is that the slots are so tight. The most I ever got up was $10. Most of the bonuses I was lucky enough to hit yielded about $6.00 - not even worth the electricity used by the obnoxious overly loud machines. I left after a few hours down $35, and after reading these reviews, it sounds like I was one of the lucky ones... I agree, go elsewhere. I would recommend Presque Isle Downs and Casino in Erie, or anywhere really, over Rivers Casino.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Aaron March 23, 2013
Last updated: March 24, 2013

Terrible

I am a young gambler from Erie, where I have been to the Presque Downs and Casino several times. Now, I don't have much to compare to here, but my experience at Rivers was TERRIBLE.

From the second my girlfriend and I walked in, the staff was rude to us. The security guard got mad at my girlfriend because, as a foreigner, she was using her passport as identification. They almost didn't let her in. At one point, I stepped out to use the ATM and the security guard snapped at me when I asked if she needed to see my ID once again - She had watched me walk out!

As far as the atmosphere goes, the whole place has a uniquely bad odor to it. As someone said before, it smells like cheap cigarettes, bad perfume, body odor, and broken dreams. The free beverages offered taste terrible, the ice machines don't work, and the selection is poor (no ginger ale?).

The worst part, and the reason I will not be returning, is that the slots are so tight. The most I ever got up was $10. Most of the bonuses I was lucky enough to hit yielded about $6.00 - not even worth the electricity used by the obnoxious overly loud machines. I left after a few hours down $35, and after reading these reviews, it sounds like I was one of the lucky ones... I agree, go elsewhere. I would recommend Presque Isle Downs and Casino in Erie, or anywhere really, over Rivers Casino.

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I had high hopes for this place when it opened up but in all honestly it's been a big disappointment. When you have questions, you get a ton of different answers and their incompetence has even caused me to lose out on more than $100 in free play. Too bad, this could have been so much better.
Overall rating 
 
1.6
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Zack January 11, 2013
Last updated: January 11, 2013

Disappointing

I had high hopes for this place when it opened up but in all honestly it's been a big disappointment. When you have questions, you get a ton of different answers and their incompetence has even caused me to lose out on more than $100 in free play. Too bad, this could have been so much better.

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I personally think the rivers is ok. I have been going at least once a month for the past year and sometimes 3 times a month. I usually take between 500-1000 dollars and play slots. I have hit several big jackpots 2 over $6000 and at least 6 big wins under $1000. Yes I leave a loser more than I win but what I have won is more than I have lost. My question is for those that have a players card. I don't always use mine. What is the most amount of weekly (not bonus) slot play you have had or know of someone having. I am trying to decide if it's better to always use my card.
Overall rating 
 
2.8
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by pghsmiley November 29, 2012

I've won big. Not Vegas but something to do in Pgh

I personally think the rivers is ok. I have been going at least once a month for the past year and sometimes 3 times a month. I usually take between 500-1000 dollars and play slots. I have hit several big jackpots 2 over $6000 and at least 6 big wins under $1000. Yes I leave a loser more than I win but what I have won is more than I have lost. My question is for those that have a players card. I don't always use mine. What is the most amount of weekly (not bonus) slot play you have had or know of someone having. I am trying to decide if it's better to always use my card.

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I smoke at the casino because i don't smoke in my house....but this place really smells like smoke! You can smell it as soon as you open the door to the elevator lobby off of the parking garages--six or seven floors above the actual casino. Coming from a smoker, I can only say that I can only imagine what nonsmokers think!

However, my really big problem with the place, and the reason that I have decided not to go there anymore, is that there are a lot of regulars (please read on, I am not opposed to regulars in general, because I happened to have be one of them). The regulars that I refer to are groups of regulars that are like slot stalkers and another group of regulars that are moochers. I would like to think that they are not an officially organized group, but they are groups, and I have started to notice them (after a year of being in a slot coma when I am in there:)

The slot stalkers sit around and watch particular popular machines that are heavily played. They seem to know a good deal about these machines and the payout rates, and count the amount of money going in. They don't play much while they are sitting at a nearby machine watching. They hit spin, and then take a drink, look at their phone, fidget around and then hit spin again five or more minutes later, so officially they are legally sitting at a machine. As soon as a loser gets up from a heavily played machine, they jump onto it and play until it hits (which, by the way is usually pretty quickly after they get on). Now, I suppose that one can say that there is nothing to be done about such behavior, and I suppose that this is part of gambling....losing to others, but it seems a bit unfair that these groups seem to be there all the time, work together, and seem to know when other non-stalker regulars are likely to come in (and put money into favorite machines.) Once that I noticed that this was happening, I actually sat aside myself and watched more carefully a couple of times and there was no doubt that they were doing this. It felt very creepy and predatory, and that is not the feeling that I want to get when I go to the casino to relax.

Other regulars are cigarette moochers, money moochers, people asking for rides, and dollars, and others trying to sell things (like a lighter?? [really?] to get money. This casino is in a very urban location, and easy to get to. There is a lot of security here, a lot of cameras too. The staff is really nice, and the machines seem to be well monitored by them, so I am not sure why this is going unnoticed. I was kind of excited to have a casino relatively nearby, and when first opened, it was really nice to go there, and look around, play slots, have a drink, maybe eat. But now that I have noticed this weird thing, I just get really, really creeped out by this kind of predatory-like behavior, so I'm not going there anymore. I would say that if you are coming from out of town, be careful if you go there and stay aware. Again, you will be safe there because there is a lot of security, but be aware of what I would call the underlying culture of the place -- and there is a lot of it. Sorry Rivers. I thought that you were great! But it is not fun there anymore because of this. I am going to try other, not so close to the city, casinos. I just like to have fun and relax, but this weird behavior just doesn't work to that end.
Overall rating 
 
2.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by Carla November 28, 2012
Last updated: November 28, 2012

Started Out Great - Turned Kind of Creepy Now

I smoke at the casino because i don't smoke in my house....but this place really smells like smoke! You can smell it as soon as you open the door to the elevator lobby off of the parking garages--six or seven floors above the actual casino. Coming from a smoker, I can only say that I can only imagine what nonsmokers think!

However, my really big problem with the place, and the reason that I have decided not to go there anymore, is that there are a lot of regulars (please read on, I am not opposed to regulars in general, because I happened to have be one of them). The regulars that I refer to are groups of regulars that are like slot stalkers and another group of regulars that are moochers. I would like to think that they are not an officially organized group, but they are groups, and I have started to notice them (after a year of being in a slot coma when I am in there:)

The slot stalkers sit around and watch particular popular machines that are heavily played. They seem to know a good deal about these machines and the payout rates, and count the amount of money going in. They don't play much while they are sitting at a nearby machine watching. They hit spin, and then take a drink, look at their phone, fidget around and then hit spin again five or more minutes later, so officially they are legally sitting at a machine. As soon as a loser gets up from a heavily played machine, they jump onto it and play until it hits (which, by the way is usually pretty quickly after they get on). Now, I suppose that one can say that there is nothing to be done about such behavior, and I suppose that this is part of gambling....losing to others, but it seems a bit unfair that these groups seem to be there all the time, work together, and seem to know when other non-stalker regulars are likely to come in (and put money into favorite machines.) Once that I noticed that this was happening, I actually sat aside myself and watched more carefully a couple of times and there was no doubt that they were doing this. It felt very creepy and predatory, and that is not the feeling that I want to get when I go to the casino to relax.

Other regulars are cigarette moochers, money moochers, people asking for rides, and dollars, and others trying to sell things (like a lighter?? [really?] to get money. This casino is in a very urban location, and easy to get to. There is a lot of security here, a lot of cameras too. The staff is really nice, and the machines seem to be well monitored by them, so I am not sure why this is going unnoticed. I was kind of excited to have a casino relatively nearby, and when first opened, it was really nice to go there, and look around, play slots, have a drink, maybe eat. But now that I have noticed this weird thing, I just get really, really creeped out by this kind of predatory-like behavior, so I'm not going there anymore. I would say that if you are coming from out of town, be careful if you go there and stay aware. Again, you will be safe there because there is a lot of security, but be aware of what I would call the underlying culture of the place -- and there is a lot of it. Sorry Rivers. I thought that you were great! But it is not fun there anymore because of this. I am going to try other, not so close to the city, casinos. I just like to have fun and relax, but this weird behavior just doesn't work to that end.

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I like playing slots because I really stink at cards. But it seems Rivers is squeezing out the low-end slots. They keep adding card tables, half of which are rarely used, and they are expanding the high limit slot area, reducing the number of 1, 2 or 5 cent machines. And talk about tight machines! Played this week, and got the 15 spin free bonus. And what did I end up with as winnings for my 15 spins? 60 cents! C'mon Rivers! But the Players Club is good, and I love the food served, Although the server girls had their outfits changed from skirts to goofy '60's hot pants! Ugh!
Overall rating 
 
3.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0
Reviewed by Dan November 17, 2012
Last updated: November 17, 2012

Tight tight tight

I like playing slots because I really stink at cards. But it seems Rivers is squeezing out the low-end slots. They keep adding card tables, half of which are rarely used, and they are expanding the high limit slot area, reducing the number of 1, 2 or 5 cent machines. And talk about tight machines! Played this week, and got the 15 spin free bonus. And what did I end up with as winnings for my 15 spins? 60 cents! C'mon Rivers! But the Players Club is good, and I love the food served, Although the server girls had their outfits changed from skirts to goofy '60's hot pants! Ugh!

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Their comps are a joke! Spend $500 a month there and your comps are reduced. Try to buy a drink -- well if you aren't a high roller, the bartenders won't even look your way. The staff is miserable and seem to be bothered by your existence. The Buffet -- food not bad but don't ask if they have something that is not filled .. they ignore you and throw something in the bowl. I am not sure who they think voted them the best casino .. they may be the worst I have ever been to.
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0
Reviewed by Paula November 15, 2012
Last updated: November 15, 2012

Worst Comps!

Their comps are a joke! Spend $500 a month there and your comps are reduced. Try to buy a drink -- well if you aren't a high roller, the bartenders won't even look your way. The staff is miserable and seem to be bothered by your existence. The Buffet -- food not bad but don't ask if they have something that is not filled .. they ignore you and throw something in the bowl. I am not sure who they think voted them the best casino .. they may be the worst I have ever been to.

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Tight slots and horrible wait staff, but the tables are awesome, dealers have never ever disappointed, all the staff is perfect. Beautiful place, too. The people that complain just are unlucky or don't know how to gamble or just are those people that bitch about everything.
Overall rating 
 
3.6
Slots 
 
1.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0
Reviewed by Scott June 13, 2012
Last updated: June 13, 2012

Best in the tri state area easily

Tight slots and horrible wait staff, but the tables are awesome, dealers have never ever disappointed, all the staff is perfect. Beautiful place, too. The people that complain just are unlucky or don't know how to gamble or just are those people that bitch about everything.

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I have to disagree with all of you this is the best casino!!!! I absolutely love it!!! I give them a 10 in my book I've won way more then I lost!!!!!!!So props too the rivers;)
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by kelly kesser April 29, 2012
Last updated: April 30, 2012

Best Casino;)

I have to disagree with all of you this is the best casino!!!! I absolutely love it!!! I give them a 10 in my book I've won way more then I lost!!!!!!!So props too the rivers;)

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I gave my money to Las Vegas & to Atlantic City since 1978. I think it was stupid to build the Casino so close to the Sport Stadiums, but this is PA and gamblers should be happy to be able to gamble let alone park. I'm from Central Pa & we are not
allowed to have a Casino cause the local law makers think it corrupts the locals. So for nearly 33 years, I and many others got to
support Nevada, New Jersey & West Virginia. I have enjoyed the times at Rivers Casino and have found the Player Club to be generous, the slots paying out & the table games a little slow but fun. Pa drink policies & regulations suck!! Love the Rueben at this place! Prices are reasonable, especially when the food was free with comps. I still will take trips to Vegas & AC, but have given up the West Virginia trips....I like the River Casino better. I like a casino with a hotel attached & free drinks!! I'll visit on occasion, but save my real fun for AC or Las Vegas.
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Ken March 26, 2012
Last updated: March 26, 2012

Ok on occasion

I gave my money to Las Vegas & to Atlantic City since 1978. I think it was stupid to build the Casino so close to the Sport Stadiums, but this is PA and gamblers should be happy to be able to gamble let alone park. I'm from Central Pa & we are not
allowed to have a Casino cause the local law makers think it corrupts the locals. So for nearly 33 years, I and many others got to
support Nevada, New Jersey & West Virginia. I have enjoyed the times at Rivers Casino and have found the Player Club to be generous, the slots paying out & the table games a little slow but fun. Pa drink policies & regulations suck!! Love the Rueben at this place! Prices are reasonable, especially when the food was free with comps. I still will take trips to Vegas & AC, but have given up the West Virginia trips....I like the River Casino better. I like a casino with a hotel attached & free drinks!! I'll visit on occasion, but save my real fun for AC or Las Vegas.

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Terrible, terrible casino. Save your money and go somewhere else. You will not regret that, but you will regret going to the Rivers.

The only neutral thing I can say is about the employees at West End. It is normally very busy, but they try to keep their composure. They're pretty nice, but I've seen their managers SCREAMING at them over nothing. In front of guests! Unbelievable.

Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by A. Z. March 13, 2012
Last updated: March 13, 2012

What an eyesore.

Terrible, terrible casino. Save your money and go somewhere else. You will not regret that, but you will regret going to the Rivers.

The only neutral thing I can say is about the employees at West End. It is normally very busy, but they try to keep their composure. They're pretty nice, but I've seen their managers SCREAMING at them over nothing. In front of guests! Unbelievable.

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I have to admit, for a non-Vegas Casino, I liked the Rivers Casino. As our continued goal to hit every PA casino, my father and I spent a weekend visiting Rivers. Although I'm a Browns fan, I couldn't help but appreciate the fact that the casino is right behind Heinz Field (I hate the Steelers).
While it wasn't my father's cup of tea, I loved the atmosphere. Maybe because of the obvious college students that were there drinking and partying. However, even before it got dark and the college kids arrived, I still enjoyed the atmosphere. It just seemed more lively and upbeat than the other PA casinos I've been to.
My father played the slots and I played the tables. Unfortunately for him, I had the better weekend. He did not fair well on the slots at all, but, it did appear that other folks were having better luck. I, on the other hand, did pretty well at Blackjack and Mini-Baccarat. Kudos to Rivers for having Baccarat with a $10 minimum (which seems to be unusual in PA, WV, and IN). My only complaint is that it was difficult to find a BlackJack table without a continuous shoe (although I did find one). The dealers were all nice and friendly. The cocktail waitress made here way around frequently (amazing what tips will do).
Again, keeping in mind that this is not Vegas, the buffet was pretty good. The other food selection was ok. Since I'm not a big slot player, the Players Club Card did me no good. You just don't accumulate enough from the tables (although I spent a lot of hours and increased my bets continuously).
At this point, the Rivers is probably my favorite casino within PA, WV, and IN. Not to mention it's just a 2hr drive from my home in Ohio. Based on my father's experience, I can't say the slots are loose. However, the table games were good to me.
Overall rating 
 
2.6
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by Steele February 24, 2012
Last updated: February 24, 2012

Hey, I liked it

I have to admit, for a non-Vegas Casino, I liked the Rivers Casino. As our continued goal to hit every PA casino, my father and I spent a weekend visiting Rivers. Although I'm a Browns fan, I couldn't help but appreciate the fact that the casino is right behind Heinz Field (I hate the Steelers).
While it wasn't my father's cup of tea, I loved the atmosphere. Maybe because of the obvious college students that were there drinking and partying. However, even before it got dark and the college kids arrived, I still enjoyed the atmosphere. It just seemed more lively and upbeat than the other PA casinos I've been to.
My father played the slots and I played the tables. Unfortunately for him, I had the better weekend. He did not fair well on the slots at all, but, it did appear that other folks were having better luck. I, on the other hand, did pretty well at Blackjack and Mini-Baccarat. Kudos to Rivers for having Baccarat with a $10 minimum (which seems to be unusual in PA, WV, and IN). My only complaint is that it was difficult to find a BlackJack table without a continuous shoe (although I did find one). The dealers were all nice and friendly. The cocktail waitress made here way around frequently (amazing what tips will do).
Again, keeping in mind that this is not Vegas, the buffet was pretty good. The other food selection was ok. Since I'm not a big slot player, the Players Club Card did me no good. You just don't accumulate enough from the tables (although I spent a lot of hours and increased my bets continuously).
At this point, the Rivers is probably my favorite casino within PA, WV, and IN. Not to mention it's just a 2hr drive from my home in Ohio. Based on my father's experience, I can't say the slots are loose. However, the table games were good to me.

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Craps - OK
Blackjack - too many decks and continuous shoes
Slots - fairly loose
Buffet - average at best
Wheelhouse Restaurant - above average (try the pastrami sandwich and cobb salad)
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Reviewed by Rick Sinopoli December 31, 2011
Last updated: January 01, 2012

Not Vegas but not bad

Craps - OK
Blackjack - too many decks and continuous shoes
Slots - fairly loose
Buffet - average at best
Wheelhouse Restaurant - above average (try the pastrami sandwich and cobb salad)

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This is a place to go, for texas holdem poker players. The amount of action is unusual for these times. Many players are simply crazy and there seems to be generally a lot of money on the table. So go to rivers, sit down at the poker table, be patient, don't bluff and likely you will do very well.
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
5.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by freudianchip October 10, 2011
Last updated: October 10, 2011

good poker

This is a place to go, for texas holdem poker players. The amount of action is unusual for these times. Many players are simply crazy and there seems to be generally a lot of money on the table. So go to rivers, sit down at the poker table, be patient, don't bluff and likely you will do very well.

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Save your $$$. Slots payout is pathetic and place looks filthy .
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Sam Schmitz October 10, 2011
Last updated: October 10, 2011

Awful, plain & simple

Save your $$$. Slots payout is pathetic and place looks filthy .

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I have been playing at the Rivers Casino since 2010. In that time, I have "earned" the "Triple Diamond" status, and contrary to some of the posts below, I can vouch that being a Triple Diamond has done nothing for me in terms of winning more - in fact, I have lost more money as a Triple Diamond member than when I started, AND the monthly free slot play has decreased significantly. People need to understand that the moth-eaten state of Pennsylvania takes 55% of every dollar lost, which as the majority of reviews here indicate, it does add up, it is very noticeable to the player and something needs to be done. Call your assemblyman/woman and demand that the state loosen the reins and make gaming fair and honest. At this point, it's legalized extortion, plain and simple. The casino can only pay out what its bringing in, less the 55% cut it has to divvy out to the scum of Harrisburg. This is why the slots are so tight, table games have such a high hold. Don't necessarily blame the casino, blame the absconders in Harrisburg, the Gaming Control Board, etc. Call your legislative branch and send a clear message that their free ride at the expense of the player needs to be leveled out to a fair playing field. Until the state gives up such a high hold, expect tight slots, etc. No casino can offer loose games with the regulations set by the state government.

I will say this, the Casino Hosts are all amazing people. Audrey, Dave (Players Club), Anita, Kris, Michael, John... These guys rock, and have been A+++.

For those wondering my "coin-in" (money I have put in the machine) since Jan 1, 2011 is $117,600, and my "coin-out" (money the machine has paid back out to me) is $100,900 - or a payout percentage of 86.6%. By industry standards, these are pathetic odds - and it's time people get together and tell the state lawmakers it's time they give back to the players who support the industry.
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Wayne Masters September 21, 2011
Last updated: September 21, 2011

One word: Pathetic.

I have been playing at the Rivers Casino since 2010. In that time, I have "earned" the "Triple Diamond" status, and contrary to some of the posts below, I can vouch that being a Triple Diamond has done nothing for me in terms of winning more - in fact, I have lost more money as a Triple Diamond member than when I started, AND the monthly free slot play has decreased significantly. People need to understand that the moth-eaten state of Pennsylvania takes 55% of every dollar lost, which as the majority of reviews here indicate, it does add up, it is very noticeable to the player and something needs to be done. Call your assemblyman/woman and demand that the state loosen the reins and make gaming fair and honest. At this point, it's legalized extortion, plain and simple. The casino can only pay out what its bringing in, less the 55% cut it has to divvy out to the scum of Harrisburg. This is why the slots are so tight, table games have such a high hold. Don't necessarily blame the casino, blame the absconders in Harrisburg, the Gaming Control Board, etc. Call your legislative branch and send a clear message that their free ride at the expense of the player needs to be leveled out to a fair playing field. Until the state gives up such a high hold, expect tight slots, etc. No casino can offer loose games with the regulations set by the state government.

I will say this, the Casino Hosts are all amazing people. Audrey, Dave (Players Club), Anita, Kris, Michael, John... These guys rock, and have been A+++.

For those wondering my "coin-in" (money I have put in the machine) since Jan 1, 2011 is $117,600, and my "coin-out" (money the machine has paid back out to me) is $100,900 - or a payout percentage of 86.6%. By industry standards, these are pathetic odds - and it's time people get together and tell the state lawmakers it's time they give back to the players who support the industry.

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Terrible! We have been to this casino many times. We don't go that often, maybe once a month. Most of those times we didn't have any issues. Well, the casino made up for that the night of August 27th! We had decided to take a trip down, unaware that there was a Steelers game. We waited in traffic for over 2 hours thinking that the casino would most likely be empty. When we got to the parking garage, we were told that that the garage was full due to $25 event parking. We were then directed to valet parking that was going to cost $31. After being rerouted to the valet, we were told that that was closed as well. We called the Rivers contact number and all we got was a bunch of BS and attitude. We asked if it was just people parking in the garage for the game that were being charged the parking fee. The "gentleman" on the phone informed us that the fee applied to even the casino patrons, but that if we earned 250 points this visit the $25 dollars would be refunded. That would have been nice if we would have been able to get inside. After all of the traffic and aggravation, we were forced to turn around and go right back home. It seems to me that the Rivers Casino cared more about making money from the game than the actual casino customers. I understand that it made that casino a profit, but couldn't they have saved spots for their patrons? We will not be back to this place. One bad experience was enough for me.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Gennifer August 28, 2011
Last updated: August 28, 2011

August 27th, 2011 Disaster!

Terrible! We have been to this casino many times. We don't go that often, maybe once a month. Most of those times we didn't have any issues. Well, the casino made up for that the night of August 27th! We had decided to take a trip down, unaware that there was a Steelers game. We waited in traffic for over 2 hours thinking that the casino would most likely be empty. When we got to the parking garage, we were told that that the garage was full due to $25 event parking. We were then directed to valet parking that was going to cost $31. After being rerouted to the valet, we were told that that was closed as well. We called the Rivers contact number and all we got was a bunch of BS and attitude. We asked if it was just people parking in the garage for the game that were being charged the parking fee. The "gentleman" on the phone informed us that the fee applied to even the casino patrons, but that if we earned 250 points this visit the $25 dollars would be refunded. That would have been nice if we would have been able to get inside. After all of the traffic and aggravation, we were forced to turn around and go right back home. It seems to me that the Rivers Casino cared more about making money from the game than the actual casino customers. I understand that it made that casino a profit, but couldn't they have saved spots for their patrons? We will not be back to this place. One bad experience was enough for me.

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To make this short and sweet this is one of the worst Casinos I have ever been to and I go all over the country. Parking is attrocious and the machines NEVER EVER give a BONUS when you are betting MAX. I literally ran thousands through every denomination machine in the place and they all were like that. I would recommend going to The Meadows before wasting your money here even though they too are very tight. These Casinos simply don't understand that they have to give a little back once in a while if they want us to keep coming. This is one of the ones that will just keeping taking and NEVER give any back. STAY AWAY and find another place, even if you have to buy a plane ticket. It will be cheaper, trust me.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by buzmike June 30, 2011

The Rivers Casino will have your money quickly

To make this short and sweet this is one of the worst Casinos I have ever been to and I go all over the country. Parking is attrocious and the machines NEVER EVER give a BONUS when you are betting MAX. I literally ran thousands through every denomination machine in the place and they all were like that. I would recommend going to The Meadows before wasting your money here even though they too are very tight. These Casinos simply don't understand that they have to give a little back once in a while if they want us to keep coming. This is one of the ones that will just keeping taking and NEVER give any back. STAY AWAY and find another place, even if you have to buy a plane ticket. It will be cheaper, trust me.

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This place is awful.....better spend money on flight to LV.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Bill June 03, 2011
Last updated: June 04, 2011

Pathetic !!!

This place is awful.....better spend money on flight to LV.

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It goes without saying that a fool and his money are easily parted. It is gambling and losses are the norm, not winnings. We all understand this, yet the "wouldn't it be nice to..." mentality drives us on. I have been to the Rivers Casino often. It is a generally unpleasant place for gamblers as machines truly appear to be far tighter than other area casinos, but the people watching is better than at a walmart on food stamp day. These are a few thoughts, and i hope to accurately depict the Rivers Casino's good and bad points. With the sports stadiums, concert stage, and various hipster eateries and bars nearby, you get a lot of heavy traffic while approaching the casino. Parking is free most of the time, though spots within the garage are narrow and hard to come by during evening or weekend hours. Once inside the Rivers, where you will be greeted by crowded aisles, silly bad music and an overall air of despair. Again it is a casino. As in any casino, you will find a large population of elderly citizens who gamble for hours on end trying to feel alive. They move slowly, have to play 3 slot machines at a time, and give you dirty looks when you play what they have deemed to be the machine that they may have wanted to play at some point during their visit. Like any casino, it attracts people who don't know when to say when, or desperately gamble their money away hoping to pay rent and utilities. If you visit the Rivers on or about the days when welfare checks and social security are direct deposited, the people watching is at its absolute peak. The spectacle of senior citizens and welfare recipients from the low income/high crime area 2 blocks from the casino really should be enjoyed by all at least once. While there, you will see an absurd amount of money being put into the slot machines, but very little coming out. I have heard people win, yelling and clapping and all the rest, only to see that someone did a $3 bet, and won $72. Once I heard a high roller win over $10k. When I investigated, I found the wager to be 5 credits at $25 per credit. Certainly, if you are chancing $125 per spin, one would hope that a winning would sound decent. When you see someone bet $1.50 and win $200 dollars, that is a major win for the place. Again, the machines are tighter now than ever before I say this confidently after 200 or more visits there. Recently a local news channel also expressed an interest into this truth only to confirm it. Noise levels fluctuate. Some of the machines could wake the dead, some of them that should have sound are silent. It is common to hear a noisy machine blasting the sounds of bonus spins or "big wins" only to walk past and see that the player won $15 to $60 dollars. People who play the $1 wheel of fortune slots inevitably always win the lowest 2 amounts on the wheel. Maybe 1 player in a few thousand gets a good take, but don't bank on leaving there wealthy.
When my friends and I go, we play for a few hours, waste some money, and leave with stories to tell. It's a place to go, a thing to do.
The food is mediocre. The restaurants within are bland and pricey, and the buffet is heat lamp heaven. There are free pepsi product fountain drinks, approx 10 oz cups, but the drinks never taste right at all. Better food is available on the way to and fro, so we do not eat there often.
This is the kicker of the visit. The air within is putrid and stale. It smells of cheap cigarettes, heavy perfume, over-priced Budweisers, body odor and broken dreams. Trust me, you will want to launder your clothes immediately upon returning home.
The commercials are beyond misleading. There are no smiling, attractive young men and women in suits and cocktail dresses. It is crowded, noisy and filthy.
So, in many ways, the casino is just something to do.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Truthmonger May 04, 2011
Last updated: May 05, 2011

Well...it's something to do.

It goes without saying that a fool and his money are easily parted. It is gambling and losses are the norm, not winnings. We all understand this, yet the "wouldn't it be nice to..." mentality drives us on. I have been to the Rivers Casino often. It is a generally unpleasant place for gamblers as machines truly appear to be far tighter than other area casinos, but the people watching is better than at a walmart on food stamp day. These are a few thoughts, and i hope to accurately depict the Rivers Casino's good and bad points. With the sports stadiums, concert stage, and various hipster eateries and bars nearby, you get a lot of heavy traffic while approaching the casino. Parking is free most of the time, though spots within the garage are narrow and hard to come by during evening or weekend hours. Once inside the Rivers, where you will be greeted by crowded aisles, silly bad music and an overall air of despair. Again it is a casino. As in any casino, you will find a large population of elderly citizens who gamble for hours on end trying to feel alive. They move slowly, have to play 3 slot machines at a time, and give you dirty looks when you play what they have deemed to be the machine that they may have wanted to play at some point during their visit. Like any casino, it attracts people who don't know when to say when, or desperately gamble their money away hoping to pay rent and utilities. If you visit the Rivers on or about the days when welfare checks and social security are direct deposited, the people watching is at its absolute peak. The spectacle of senior citizens and welfare recipients from the low income/high crime area 2 blocks from the casino really should be enjoyed by all at least once. While there, you will see an absurd amount of money being put into the slot machines, but very little coming out. I have heard people win, yelling and clapping and all the rest, only to see that someone did a $3 bet, and won $72. Once I heard a high roller win over $10k. When I investigated, I found the wager to be 5 credits at $25 per credit. Certainly, if you are chancing $125 per spin, one would hope that a winning would sound decent. When you see someone bet $1.50 and win $200 dollars, that is a major win for the place. Again, the machines are tighter now than ever before I say this confidently after 200 or more visits there. Recently a local news channel also expressed an interest into this truth only to confirm it. Noise levels fluctuate. Some of the machines could wake the dead, some of them that should have sound are silent. It is common to hear a noisy machine blasting the sounds of bonus spins or "big wins" only to walk past and see that the player won $15 to $60 dollars. People who play the $1 wheel of fortune slots inevitably always win the lowest 2 amounts on the wheel. Maybe 1 player in a few thousand gets a good take, but don't bank on leaving there wealthy.
When my friends and I go, we play for a few hours, waste some money, and leave with stories to tell. It's a place to go, a thing to do.
The food is mediocre. The restaurants within are bland and pricey, and the buffet is heat lamp heaven. There are free pepsi product fountain drinks, approx 10 oz cups, but the drinks never taste right at all. Better food is available on the way to and fro, so we do not eat there often.
This is the kicker of the visit. The air within is putrid and stale. It smells of cheap cigarettes, heavy perfume, over-priced Budweisers, body odor and broken dreams. Trust me, you will want to launder your clothes immediately upon returning home.
The commercials are beyond misleading. There are no smiling, attractive young men and women in suits and cocktail dresses. It is crowded, noisy and filthy.
So, in many ways, the casino is just something to do.

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