Santa Ysabel Resort and Casino

 
1.7 (4)
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Santa Ysabel Resort and Casino

Details

Address
This casino closed its doors on February 2, 2014.
City
-
State
-
Zip Code
-
Country
United States

This casino closed its doors on February 2, 2014.

User reviews

4 reviews

Overall rating 
 
1.7
Slots 
 
1.8  (4)
Table Games 
 
1.0  (4)
Customer Service 
 
2.0  (4)
Player's Club 
 
2.0  (4)
Gaming Atmosphere 
 
1.5  (4)
Amenities or Hotel 
 
1.5  (4)
Food & Drink 
 
2.0  (4)
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
closed casino
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

This casino is closed

SM
Comments (0) | Was this review helpful to you? 0 0
No wonder they're in forclosure
(Updated: October 22, 2012)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

I did not think a casino could be worse than Viejas, but I was wrong. 8 deck blackjack really? Rude pit bosses dealers,and security. If you win $25 here they treat you like a criminal. No benefits from having a club card. No wonder why they are going bankrupt.

JM
Comments (0) | Was this review helpful to you? 4 1
Excited for a local casino
(Updated: June 04, 2012)
Overall rating 
 
1.2
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

There is nothing like being a local, and being a part of the back woods community I am always very excited to see a local business pop-up, especially when it's a business which can help out my good friends on the rez. However, for some reason every time my neighbors and I make the trip to the Santa Ysabel Casino the staff always seems to have a negative attitude, and are more concerned with throwing around the stink eye and gossiping than providing customer service. Call me silly but if I'm losing money to a computer game I really only ask for a smile from the ladies behind the counters. Additionally the vibe from the security guards always seems to create a prisonesk atmosphere, and they seem to take pleasure out of harassing you after cashing out your winnings. On top of it, getting carded when buying a drink was made incredibly uncomfortable with the tatted up rent-a-cop breathing down my gf's neck. Sadly while I love to see local businesses succeed, unless things change I fear my friends and I will just have to make the drive to Barona.
P.S. Second chances are endless in my book, and I will be back soon hoping for the best.

WS
Comments (0) | Was this review helpful to you? 3 1
We like this place
(Updated: January 01, 2012)
Overall rating 
 
3.6
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0

Nice place to go when in S D county. My wife and I enjoy really enjoy this place. The food and drink prices are very good. Good Slots that do pay. Good Staff and a very clean Casino. We will be going back more often.

DR
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