Viejas Casino and Resort

 
2.7 (17)
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Viejas Casino and Resort

Details

Address
5000 Willows Road
City
Alpine
State
California
Zip Code
91901
Country
United States
Phone
(619) 445-5400

Toll-Free Number: (800) 847-6537
Rooms: 99 Price Range: $149-$289
Suites: 29 Price Range: $260-$499
Gambling Age: 21
Restaurants: 4 Liquor: Yes
Buffets: L/D- $28.99/$43.99 (Wednesday)/$39.99 (Friday-Sunday)
Games Offered: Slots, Video Poker, Blackjack, Baccarat, Mini-Baccarat, Poker, Let It Ride, Three Card Poker, Pai Gow Poker, Bingo, Casino War, Off-Track Betting
Overnight RV Parking: Free/RV Dump: No
Special Features: 51-store factory outlet shopping center. Buffet discounts for players club members. Card-based versions of craps and roulette.

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User reviews

17 reviews

 
(1)
 
(4)
 
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(4)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Slots
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Viejas cheats players . The slots have been equipped with new computer programs that limit bonuses and the payouts . Whales of Cash and Pompeii used to give jackpots but not anymore . I put in a 100 dollars got 2 bonuses and ended up losing all of my 100 dollars . Same thing night after night ! I live 10 minutes from viejas and go everyday for 15 years . I know as a regular player that all the slots at viejas have been programmed to tease you to keep playing until you end up broke . I promise you if you go to viejas you will leave broke . They have a new computer program upstairs that takes 15 seconds to reprogram all the slots not to payout anything . My friend a slot technician told me this because he said he hates how the casino is cheating players .

RR
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Table games
(Updated: September 17, 2017)
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Worst gaming experience I have had. James was terrible. No personality and ridiculous. Rick, pit boss, rude. Definitely lost this visitor. Nice hotel and good food will not make up for bad treatment on gaming floor. Go somewhere else San Diego. We have choices. Don't put up piss poor service! Oh can I say piss...Rick? Probably not!

L
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Stay for the Food, Gamble in Downtown LV
(Updated: March 31, 2017)
Overall rating 
 
3.2
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

The Buffet is 5 star, the people are nice, the place is clean, the Gaming is lousy. 

J
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Slot Players Beware
(Updated: November 21, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

My visits to Viejas and Casino Hotel has been infrequent lately because this venue lacks the fun experience I use to encounter a couple of years ago. Although my husband and I stayed at the hotel on our anniversary and birthdays, we have never received a significant win and as much money I have put in, Viejas does not perk you giving me the impression that its an insult to even ask their guest services for something special. Today I turned in my players card in vowing not to return to this place. Good luck to those who brace their ailes looking for a fun experience. It just will not be me. So long Viejas.

D
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Don't go back
(Updated: March 09, 2016)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Viejas is absolutely the worst place to go and gamble. If you hate money then please go to this place. And when you lose a bunch of money don't expect the players club to give you more then $15 free play. The machines have always been tight and seems to get tighter every day. I feel disgusted every time I leave this place because of how much I lose after 20 min and yes I bet max ($2-$6 a spin). Please don't go to this place.

J
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