Magic City CasinoHot
Toll-free Number: (888) 566-2442
Hours: 10am-4am/5am (Fri/Sat)
Buffet: L-$12.95 (Sun) D- $15.95 (Fri/Sat)
Games Offered: Slots, Video Poker, Video Blackjack, Poker
Special Features: Live dog racing seasonally. Daily simulcasting of dog and harness racing. Buffet discount with players club card.
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As a customer of many years, it is sad to see the steady decline in customer service, but was is appalling is the lack of supervision that has allowed vulgar undesirables to create an unpleasant environment for decent and law abiding customers to have the peaceful enjoyment of the casino.
When player bet on Hard Rock, miccosukee, seminole and isle casino, 6 out of 10 times players return home with initial investment and extra winning. While on Magic Casino 9 out 10 times most player return home broke! MY RATE FOR MAGIC CASINO IS 1/2 star out 5
i have been there 6 time and never win ..but that does not stop me from enjoying myself..i love this place .never eat there i will try it out one day....one day i will leave a happy person..i have 7 grand kids .and i take care of them all..a lil win will mean alot to us .that way i try try try,that way i try to make things happen...i love to see my grands happy when i do thing for them....i will leave of now with keep up the good job...
Live about a half hour from Magic City Casino, but have only gone 3 times. And one time was just for the buffet(which is amazing, you pay one price, get a wristband, and can eat all day/night). My wife didn't like the small selection of slot machines, and didn't see many people winning. But my main issue is that players and dealers speak Spanish during hands of poker. I understand that we are in Miami and 90% of the residents are Hispanic, but I felt at a huge disadvantage when players are talking to each other in a language I don't understand. Dealers sometimes say "English please", but the rule is not enforced, and other dealers actually speak in Spanish during the hand. I can't play poker like that, but will gladly go back just to eat.
What a great casino with plenty of potential. I have visited over 10 times and each time I have left a happy customer. The Player's Club employees are knowledgeable and extremely kind. The floor attendants are superb and attentive (which is so refreshing, other casinos lack the customer service). As for the machines, well the house always wins right? haha Ive had my share of winning, but I don't go with the expectation to become rich. AHHHHH, I can breathe too! Smoke free... thanks Florida!
Again, the casino has so much potential to be great and be a hot spot in Miami!
Bring back the Food Trucks and Concerts!