Seminole Hard Rock Hotel & Casino - Hollywood

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Seminole Hard Rock Hotel & Casino - Hollywood

Details

Address
1 Seminole Way
City
Hollywood
State
Florida
Zip Code
33314
Country
United States
Phone
(954) 327-7625

Toll-Free Number: (866) 502-7529
Room Reservations: (800) 937-0010
Rooms: 437 Price Range: $179-$399
Suites: 63 Price Range: $309-$479
Restaurants: 3 Liquor: Yes
Buffets: Brunch-$64.95 (Sun)
Casino Size: 130,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Mini-Baccarat, Three Card Poker, Pai Gow Poker, Let It Ride, Poker, Spanish 21, Casino War, Mississippi Stud
Overnight RV Parking: No
Special Features: Food court with five fast-food outlets.. Lagoon-style pool. Health spa.

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User reviews

24 reviews

5 stars
 
(0)
 
(8)
 
(6)
 
(5)
 
(5)
Overall rating 
 
2.7
 
2.2  (24)
 
2.5  (19)
 
2.7  (24)
 
2.6  (24)
 
3.1  (24)
 
3.4  (19)
 
2.7  (24)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
2.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Very extremely bad payouts

Went yesterday with a relative to play, eat dinner, play. I lost my entire bankroll, and much more in about 40 minutes. Ate dinner, and decided it's been a few hours, we'll try again. Now, between the two of us, we lost about 2k in about an hour and a half playing time playing 2 cent slots. I got only 1 bonus on 1 machine with a 2$ bet, and won 6.80. Other than that, my biggest win was 15 bucks after losing hundreds on a machine. Everyone around me was complaining the entire time. Nice place and wonderful gaming atmosphere and food, but.... I won't be playing slots there again in this lifetime. Tampa Hard Rock is just as bad.

Was this review helpful to you? 
(Updated: November 01, 2015)
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Stay away from this place

STAY AWAY from this money pit!!! I hear nothing but complaints from this awful place. Years ago I could go there and spend 5-6 hours with 100 to 150 dollars, and I know you shouldn't expect to make a living playing slots, but I enjoy the atmosphere even if I lost at the end of the night. Go there now and 100 dollars might last you 20 minutes. The machines are so tight and predictable that its just wrong for management to fleece its patrons. Don't understand why this place has not been investigated by the state. Shut them down!!!!!!!!!!!!!!

Was this review helpful to you? 
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Worst slots ever!

My husband and I lived in Indiana for 30 years so we went to all of the casinos in the Midwest (French Lick, Casino Aztar, in Peoria IL, etc), as well as to Las Vegas many times. We have NEVER lost $100 within 1 hour of being at a slot. Usually, I can play all night with $20 and can walk away with a little extra. Although we were pleasantly surprised with the restaurants, bars, and outside entertainment, we lasted only about 2 hours in the casino. To top that off, I asked for a glass of wine while playing which was $14 for a small glass of reisling (should have been $5 tops)! We would go back to this Hard Rock only for a concert and to eat or drink - never again to gamble! BTW, we stayed at the Hard Rock in Tampa for New Years and played until 4 AM there so that one is OK in our book.

Was this review helpful to you? 
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

Avoid This Casino At All Costs! Casino payouts hav

First I will say that the rooms are nice and the hotel portion is above average. However, the casino is a very different story. I have been going to this casino for 7 years and in the beginning things were good. I did have several losses but this is understandable as it is a casino. I am not a sore loser. I completely understand the risks and am ok with losses. However, a casino should be fair to its patrons and give every player a fair chance and encourage them to keep coming back. I am a mid level stakes player and am not a low stakes player. The last 9 times I have went I have lost a total of $5,000 and out of the $5,000 played the largest win was $180.00! The casino has severely tightened all of their slots and I would not recommend anyone to go to this casino. Also, when the players club card is inserted wins are limited even more so. In my gambling experience with this casino I have played through over $300,000. I brought this to the attention to the management of player relations. A casino rep said to come in and meet with him and he would see what he could do for me. I came in and lost another $460.00 when the representative came to meet me in the casino. I explained my level of play and my frustration with the way that the machines have been severely tightened in the last 6 months-1 year. He then stated he would not comp anything unless I played and lost another $2,000 before the end of the night. He stated he may or may not be able to comp me $400-$500 in free play if this happens. If you want a fair shot and do not want to just throw your money away I would highly suggest going to some of the other local casinos that are regulated more stringently.

Was this review helpful to you? 
Overall rating 
 
1.7
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Very disappointed

Purchased 2 rooms, neither ready until after 3 o'clock. Construction crews were working on the floor above me every day and The crews outside working there machinery that started up at 6 AM every morning.Construction in the downstairs lobby made it very difficult to enjoy the casino, bar, and restaurants. I had no idea that smoking was permitted on this property nor did they have a non-smoking area for gaming so I was able to breath cigarette/cigar smoke for three days. Upon arrival to the hotel and looking out my room window I found that the pool was completely drained and unavailable for use . That's kind of a huge thing when you're at a South Florida resort and you do not have a pool to go to or relax around. Played the tables for 4 to 6 hours a day and received $ 2.53 on my players card , and yes I play $25 minimum hands. NO craps table the roulette table and no sports gaming, also very disappointing. Dealers couldn't care if you here ther or not.
All in all for the price I paid for the rooms the amount of amenities I received the comps I received, this hotel offers no reason for me to return.

Was this review helpful to you? 
(Updated: April 02, 2014)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Stay Away - Worst Ever!

Took wayyyy to long to figure this out. I've gone to this casino about every week for five months and only twice walked away with more than I came in. I have NEVER had a casino with such poor payouts on slots!!! (My list includes Trump & one other on Atlantic City Boardwalk; NYNY, Ballys, Caesars, Planet Hollywood, Luxor, LV Hilton, Treasure Island/TI, Stratosphere, Palms & a couple downtown in Vegas; Mountaineer in WV; a floating casino on the Mississippi; Route 66, Sandia, & Hard Rock in Albuquerque.) I go with anywhere from $50 to $100 and this place is the absolute WORST with machines that pay. To add "insult to injury", their Players Club is STINGY beyond belief!! In 7 months, I've received $30 in free play TOTAL (on the flip side, Sandia in Albuquerque ALWAYS gave me anywhere from $5 to $30 in free play weekly and the machines would keep you playing or actually pay off!). And you need the VERY best in luck getting a cocktail waitress to get you a drink (even a Pepsi). I've played over two hours numerous times and didn't get a lousy glass of water! This place BITES beyond belief! I noted that one one occasion where they promoted a Monday drawing hourly (St. Patrick's Day of all days!) that they failed to hold their advertised hourly drawing. IF Florida has a gaming commission, this place is in SERIOUS NEED of being investigated!! Today was my LAST day at playing here! On my way out I folded up my worthless Player's Club card and threw it away. I should note that I had emailed the casino three times complaining about the lack of drinks/servers, lack of holding advertised contests, and how dang cold the place was, and they NEVER responded even once! They simply do NOT care or treat customers well. If you even THINK about going here, I'd suggest you simply find a homeless beggar at an off ramp and hand them your money. You'll probably find it more enjoyable than going to the WORST CASINO EVER!! Don't believe me? See for yourself. (Also read other reports) I'm not kidding. I've been playing slots for 25 years and have never had ANY casino consistently pay out very little to nothing as this place! (One other side note, the "runner up" for worst casino would have to be Hard Rock (name now changed back to Isleta) in Albuquerque.. but not nearly as bad as this Hard Rock. Florida casinos are the worst I've been to... period. And this Hard Rock is the worst I've been in the entire U.S. (probably been to about 25 to 30 U.S. casinos and 4 in Spain).

Was this review helpful to you? 
Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Great Hotel and Casino with LITTLE Payouts

I love this casino and while the actual hotel and casino are beautiful, if you are playing slots don't plan on winning. There is very little payout compared to Micouskee, the food prices are ridiculous. A tip is to go across the street to the Seminole and eat at the nice buffet. We usually start there and then go to the H.R. Casino to play. Also, I asked staff what the % of payouts are and no one seems to have an answer. I hear regulars complain that there just aren't enough payouts. As a recent member of the Players Club, there should be more drawings, more incentive to stay and play as they do at the Mardi Gras Casino. Best of luck to everyone!

Was this review helpful to you? 
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0

Nice place with lots of stuff to do.

Not only do I enjoy playing video poker here, but there is also a ton of stuff to do. Lots of shopping, great restaurants and fun bars. There are also some pretty nice nightclubs, but it's not really my scene. Gaming floor is very clean and not as smokey as it could be. Customer service is okay, but sometimes when it's busy it can take a little while to get some help.

Was this review helpful to you? 
(Updated: February 02, 2012)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

No motorhomes allowed

Management has now made a decision that no motor homes are allowed on the property. When asked where I should park, they said they didn't care as long as it was not on their property. So, I just saved my money fro my 10 day trip to Las Vegas in Feb. I imagine their attitude will change when real casinos are allowed in Florida, something the state is considering.

Was this review helpful to you? 
(Updated: December 01, 2011)
Overall rating 
 
3.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0

Nice place

Stayed here last year for a buddy's bachelor party weekend and was really impressed. For one all Hard Rock properties are fantastic if you are into rock memorabilia like I am.
The rooms continued with the rock motif and the bathrooms were especially cool. I really enjoyed my stay. The pool area was nice although I didn't spend more than a few hours there all weekend.
We had nice gaming there but mostly enjoyed ourselves walking around the entertainment complex. There are many bars and restaurants with enough variety to suit most young people. Murphy's Law was a highlight.
All in all I really enjoyed my stay here although it wasn't cheap. But I would come back for sure.

Was this review helpful to you? 
(Updated: October 25, 2011)
Overall rating 
 
2.9
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Never won here

I've visited this casino at least ten times and I have yet to win anything. I've tried playing all types of slots and haven't had a bit of luck . In addition, I've never seen anyone hit anything of any size. Several times, I just wandered around to see if anyone was doing well but never did see a hit that required any payout. Only good thing is I can park my motorhome in the parking lot and wait for my wife's 6 AM flight home! Very convenient to airport.

Was this review helpful to you? 
(Updated: April 25, 2011)
Overall rating 
 
4.0
Slots 
 
2.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Great Place!

I visited while in Florida on business. The casino anchors a huge entertainment complex with 20 or more restaurants, nightclubs, live theater and concert venue. I thought it was clean and staff was friendly. I ate at two restaurants inside the casino and the food was outstanding (and comped). I only play blackjack and found the rules pretty standard. Dealer hits soft 17, double anything, double after split (except aces), can resplit anything but aces. Table limits start at $10. The $10 tables use continuous shuffle machines, $15 and up use an 8 deck shoe. Be aware that the outdoor blackjack tables only pay 6/5 on blackjacks and you cannot get rated and earn comps outside. I found them to be pretty good with food comps and I didn't ask for anything more. I never play machines so have nothing to offer in that area, but I didn't hear much cheering coming out from the machine areas. I was there on a Tuesday and Wednesday and found the crowds very manageable but was told that weekends are packed and a little crazy. I've played all over the country and this is now my favorite place.

Was this review helpful to you? 
(Updated: February 11, 2011)
Overall rating 
 
4.2
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0

nice casino

I live very close by and visit often. Being a players club member, I have accumulatsd enough points to get 50 dollars in free play a week. If you are using free play, cash out every time you win. Even if its 2 cents. U must keep your free poT amount in the machine. But if I put 20 dollars in free play in the. 1 cent machines. Ill have about 20 tickets. Some worth 3 cents and some for 5 10 dollars. Add those tickets up and cash out. The video games that offer bonus spins is where u can rake in money. I also like the hot shot progressives. Especially near the stAte. I've won from $200 to hitting a jackpot of 3 grand. The tables are decent depending on the day. I've won 10 straight hands sometimes and also have the days where the dealer pulls 21 3 out of 4 hands. You can definitely get trapped among the thousands of machines there. The hotel is outstanding as well as the pool and beach club. The restaurants are good, but overpriced. I tend to have more "luck" on mon-thursday. Late morning early afternoon.

Was this review helpful to you? 
Overall rating 
 
3.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Slots

Need to get rid of those slots based on bingo!

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

the worst ever

This by far has to be the worst casino I have ever visited. I have been in the Tampa area for over 6 months. I spend an average of 1000.00 per week in a casino. I had been playingt in the high limit area and had stopped for a while because I was losing so much so quickly. I was just watching other people play to see if the machines were turning around. I was informed by a casino represenative that i could not watch other people play. Little did they know I had several thousand on me and was just about to beginb to play again when this happened. WAKE UP TAMPA call your local councilman and push for slots at the paramutel facilities. This is the only way you are ever gonna have a chance at all to win anything. They did this in Lauderdale county and it has made gambling fun again.

Was this review helpful to you? 
Overall rating 
 
3.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

Beautiful but don't expect big winnings

This is the casino I frequent the most. It's beautiful and as close to a Vegas like casino hotel as you will get . Has many onsite restaurants, bars and a few stores. The restaurants aren't stellar and they are expensive which I think is a mistake. Paying almost $20 for 2 slices of pizza and 2 sodas is crazy at a casino. They don't offer free alcoholic drinks while you gamble but do offer free water and coffee (not sure about sodas and juices).

The payouts on the slots aren't great. In fact if you go and find yourself winning then LEAVE! I have rarely left with a decent profit. Usually winnings are in the $100-$200 range which, if you're a gambler, you know that's nothing. If you're a slot player and want a nice hotel with a beautiful pool and located pretty close to the beach then come here. If you don't care about aesthetics and are just interested in winning big then go spend your money at Miccosukee - They pay out much more. There I've seen people win thousands. Biggest payout I've seen at Hard Rock is around $3k and that's rare.

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Overall rating 
 
3.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Huge Complex

We were in Florida for a business trip. I was unaware that Florida had land based casinos. We stopped by the Hard Rock in Hollywood. My wife and I are frequent visitors of Las Vegas. I am also a 3 reel 25 cent slot player. I could not find a single slot machine that met that criteria. All I saw were 1 & 2 cent slots. I played some of these and lost every cent I had brought with me.

I never saw anyone else winning either. If this is an example of Florida Indian casinos, I will never go to one ever again. The place was very beautiful, but that was deceiving.

Was this review helpful to you? 
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0

place to be

My wife and I stayed 4 nights and 5 days. We were always having a good time. Most all the employees helped out if they could or got someone that could. It did take a lot of time at times but someone always did show up to help. We will try to go there as often as we can. Thanks for trying to show us all a lot of fun.

Was this review helpful to you? 
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Nice Property

The slots did not pay out good at all and I think they should comp drinks as long as you are playing. It just isn't right when other major casions comp drinks and here we paid $ 9 & $ 10 for a screwdriver and a strawberry daiquiri. Outrageous. I feel that the money we had to spend on drinks would have been put into the slots anyway so they would have got the money one way or another but it would just be a nice gesture to give complimentary drinks.

Was this review helpful to you? 
Overall rating 
 
2.6
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

Good Poker Room


I play here on a regular basis... mainly Texas Hold'em. Played for 4 hours, and ended up $45 down on the last hand I played... so sad.



Lots of tournaments and bonus programs. 8 deck shoe game with blackjack, but high minimum bet limits. Well worth a visit if you are in the area.



?

Was this review helpful to you? 
Overall rating 
 
3.7
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0

Gambling has improved

The casino installed Claas III Vegas-Style slots many months ago and the gaming machines are better because they are no longer based on bingo.



For $1 video poker players the casino offers 9/6 Jacks and 8/5 bonus poker. At the quarter level there are 8/5 (and 7/5) Jacks.



On June 22, 2008 they added blackjack and other card-based table games, such as baccarat, pai gow poker, three card poker and let it ride.



The blackjack rules are basically the same as in Atlantic City: dealer stands on soft 17, split pairs up to three times and double down on any two cards. The casino?s advantage against a player using perfect basic strategy was .44% with an eight-deck shoe and .42% with a six-deck shoe.

Was this review helpful to you? 
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Beautiful Property - Class II Gambling

The Hard Rock Casino can compete with most major Las Vegas casinos as far as being a first-class facility.



Unfortunately, I'm not a big fan of Class II gambling, so I don't play any of the slots or video poker games in there because they are all based on bingo.



The Tribe is in negotiations to bring in Class III gambling which would allow them to have real video poker and slots.



When that happens, hopefully they will offer some competitive paytables on their VP games.



It would also be nice if they comped your drinks when you played, but I don't think that will ever happen as they really don't need to do it.

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Terrible Payback

This has to be one of the worst places to play. They won't report paybacks so we can only imagine how low it is. My guess is 50%.

Was this review helpful to you? 
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Nice resort - mediocre gaming

Amenities comparable to low-end casinos of Las Vegas and Atlantic City but not close to those cities' high end properties or the Indian casinos of Connecticut.



Nonetheless, a definite "do not miss" for any gambler who finds himself in southern Florida.



Would greatly benefit from addition of table games and healthier payouts on the simulated slots.

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