Harrah's Joliet

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3.3 (5)
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Harrah's Joliet

Details

Address
151 N. Joliet Street
City
Joliet
State
Illinois
Zip Code
60432
Country
United States
Phone
(815) 740-7800
Special Offer
The 2018 American Casino Guide book contains the following coupon offer for Harrah's Joliet:

Receive one FREE buffet (of equal or lesser value) with the purchase of one full price buffet at Flavors the Buffet. Present the coupon from the American Casino Guide book and Total Rewards card. Valid on cash purchases only, dine in only. Total Rewards card required. In some cases a valid government issued picture ID may also be required. Blackout dates may apply. Offer expires 12/30/2018.

To buy the 2018 American Casino Guide at a discount, or to see a list of all 177 coupons in the book Click Here

Toll-Free Number: (800) 427-7247
Rooms: 200 Price Range: $89-$249
Suites: 4 Price Range: Casino Use Only
Restaurants: 3
Buffets: L-$17.49/$20.99 (Sat)/$26.99 (Sun)  D-$21.99/$36.99 (Fri)/$26.99 (Sat/Sun)
Casino Hours: 8am-6am Daily
Casino Size: 39,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Three Card Poker, Mini-Baccarat, Ultimate Texas Hold 'Em, Mississippi Stud, Poker
Overnight RV Parking: No
Special Features: Casino is on a barge docked on the Des Plaines River. Buffet is closed Tue/Wed.

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User reviews

5 reviews

Overall rating 
 
3.3
Slots 
 
3.0  (5)
Table Games 
 
3.2  (5)
Customer Service 
 
3.6  (5)
Player's Club 
 
3.2  (5)
Gaming Atmosphere 
 
3.4  (5)
Amenities or Hotel 
 
3.8  (5)
Food & Drink 
 
2.8  (5)
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: May 22, 2011)
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0

lost $1,500 in 3 hours.

hi this is the worst casino slots ever...lost $1500 on a 2cent machine,played big and just no bonuses,no cashmans..pathetic....just kept on hitting the button,thought i would get lucky soon...but no...slots just kept on taking all....not fair...diamond club food is terrible....promotions are getting worse....you get $30 as free slot play when u bet big all time, that's disappointing

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(Updated: January 17, 2011)
Overall rating 
 
3.6
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
2.0

Reduced buffet hours

Stayed 01/09/2011. The buffet now is only offered for dinner:
Hours: Daily: 4pm - 10pm
Daily Specials at the Union Station Buffet
Monday - Thursday $16.99
Friday – Seafood Extravaganza $26.99
Saturday – $22.99
Sunday – $18.99

Mosaic is now open for breakfast. Not a great review for the breakfast. My order was totally messed up...it wasn't my order. The waitress blamed it on the cook. It is just as much the responsibility of the waitress that she is grabbing the right plate as the chef to prepare the order correctly. Had to request a refill of my coffee. The orange juice goblet was sticky. I ordered hash browns received American potatoes. Ordered wheat toast and received white toast. I was also put off by the blue jeans and T-shirts that showed the bare overflowing skin of the female waitstaff. There was a young bus boy that did look sharp in black pants and shirt. I would have rated Customer Service 5 Stars if it wasn't for the restaurant service.

The hotel room was very comfortable as usual and as expected. Hotel staff was great. Machines were tight.

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Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Nice Place

Harrahs Joliet was a bit out of the way until they finished the expressway that runs closer to it.



I have totally enjoyed my visits. The rooms are fantastic for (free) or the reasonable rates besides saturdays. Mosiac is a great 24 hour restaurant with large portions.



I receive very nice mailers for my slot/video poker play. Would recommend!

Was this review helpful to you? 
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Gaming and Hotel

Always enjoy staying there. Staff friendly in the casino and hotel. Drinks are WAY too costly. Buffet so-so.



Would perfer a mid-priced resaurant to have breakfast, similar to the "Aces" restaurant Harrah's had in the East Chicago location (before it was sold to Resorts).

Was this review helpful to you? 
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

harrahs

good nickel slots, poor payback on others.

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