Treasure Chest Casino

 
1.9 (3)
1250   0   1   0   0   0
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Treasure Chest Casino

Details

Address
5050 Williams Boulevard
City
Kenner
State
Louisiana
Zip Code
70065
Country
United States
Phone
(504) 443-8000

Toll-Free Number: (800) 298-0711
Restaurants: 2
Buffet: L-$11.99/$21.99 (Sat/Sun)
D- $17.99/$19.99 (Mon/T
ue/Thu)/
$31.99 (Wed)
Casino Hours: 8am-3am/24 hours (Fri/Sat)
Casino Size: 23,680 Square Feet
Other Games: MB, PGP, TCP, LIR, FCP
Overnight RV Parking: No
Special Features: 1,900-passenger paddle wheeler on Lake Pontchartrain. Hilton Garden Inn located next to casino (504-712-0504).

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User reviews

3 reviews

Overall rating 
 
1.9
Slots 
 
2.0  (3)
Table Games 
 
1.0  (2)
Customer Service 
 
2.3  (3)
Player's Club 
 
2.3  (3)
Gaming Atmosphere 
 
2.3  (3)
Amenities or Hotel 
 
1.0  (2)
Food & Drink 
 
2.3  (3)
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Stay Away, far, far, far away!
(Updated: February 04, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

One would question why such a small casino would need 3 companies to supply dice? After playing there for about 3 months, I was doing a lot of observing...the fact that the dice were not marked with the Treasure Chest logo on them, which the gaming commission says is a requirement, or the real erratic behavior with the dice? When some of their better shooters, on certain days, could not even hold the dice for a point. Why do the 2 tables downstairs play totally different than the table upstairs? And, at times, the 2 downstairs tables...the dice leave the table quite often, which slows down the game...house advantage! Or the dealers arguing over simple payouts that they have been doing for years? Or them constantly putting their hands out when the dice are out? They are playing with the chips constantly on the table, for no good reason! They are selective, at best, with enforcing the rules! And, the gaming commission, states that only 1 dice must hit the back wall, not both! Its a good place to go IF all you want to do is give them your money! I was assured by their operations manager that they have the utmost integrity...that is real hard to believe when you watch a roulette dealer call number 27 red, with the ball sitting in 10 black? And, pay 27 red! What was this dealer watching? Light bulbs have been burnt out in this place for the longest time, and they can't even change those, or they play music and slot machines so loud that the dealers can't even hear what is being called on tables! There is nothing fun or exciting or even entertaining about this facility! Question yourself, if you intend on playing craps!

D
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Lake Location~ Over The Levee~
(Updated: May 12, 2014)
Overall rating 
 
4.8
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

Tucked away, in Kenner Louisiana... over the levee, on the lake, docks... Treasure Chest Casino. At this present time, the boat rocks with many locals. Private casino buses will bring you to the front entrance or you can valet. Accomplished New Orleans Entertainment featured, nightly. Harvey Jesus and Fire, locals favorite, will entertain you, with original New Orleans "Dance Tunes" along with dance floor music.. that will keep you dancing on Wednesday's from 7-11 pm. Slots and tables stay full, all the time! Small boat, yet, big enough to win big cash! Table games, with many well dressed southern locals, enjoy this hot spot! Buffet, along with daily specials. Another Boyd Gaming Site offering Exclusive B Connected Bonus Offers. Make sure you join the Player's Club or BConnectedOnline.com to receive special offers. Point Bonus... given for extra Slot Dollars, Young Heart 50+ available for buffet specials, daily and monthly offers. Kiosk ready, B Connected will guide you to special promotions. Dollar slots seem to pay off... more, quickly. Exciting with local southern flavor! Smoking and non smoking, are divided, by separate gaming floors. Old time classic décor with beautiful lighting. Security on property. They watch everything!~ Cherie Munster, New Orleans Native, Covington, Louisiana.

CM
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Not too nice
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0


This is a very dangerous place, as there have been reports of players following other players to their homes, etc... No security in the very dark parking lot at night. You have to play like $1500 to get a sandwich from the deli. They only carry bar brands in the whole casino. There is no restaurant. They have a dirty buffet and a dirty deli.



Just ten minutes away close to Bourbon Street is Harrah's Casino and this is MUCH safer as there are security guards all over the place doing their jobs, plus they have any drink you want, and a GREAT steak restaurant which it doesnt take much play to get a comp for.



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PH
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