Ameristar Casino Hotel - Vicksburg

 
3.4 (7)
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Ameristar Casino Hotel - Vicksburg

Details

Address
4146 Washington Street
City
Vicksburg
State
Mississippi
Zip Code
39180
Country
United States
Phone
(601) 638-1000

Reservation Number: (800) 700-7770
Rooms: 146 Price Range: $89-$199
Suites: 4 Price Range: $129-$219
Restaurants: 4
Buffets: L- $11.95/$24.95 (Sun)
D-$19.95/$24.95(Wed/Thu/Sun)/
$29.95 (Fri/Sat)
Casino Size: 72,210 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Mini-Baccarat and Pai Gow Poker
Overnight RV Parking: Must use RV park.
Special features: 67 space RV park ($30-$35 per night).

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User reviews

7 reviews

 
(1)
 
(3)
3 stars
 
(0)
 
(3)
1 star
 
(0)
Overall rating 
 
3.4
Slots 
 
3.4  (7)
Table Games 
 
3.6  (7)
Customer Service 
 
3.3  (7)
Player's Club 
 
3.7  (7)
Gaming Atmosphere 
 
2.7  (7)
Amenities or Hotel 
 
3.3  (7)
Food & Drink 
 
3.7  (7)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Pretty Poor Casino
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

If you're a smoker, the place isn't so bad (for a casino not on the coast).
If you're a non-smoker, take my advice and stay home.

Casinos all over the country have non-smoking poker rooms. Not this place. Nowhere in this casino can you get away from second hand smoke.

EJ
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Great Atmosphere. Great Entertainment. Great Hospi
(Updated: April 13, 2017)
Overall rating 
 
4.7
Slots 
 
4.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0

Great Atmosphere. Great Entertainment. Great Hospitality. Great Value for your Dollar. Wonderful experience! My first time out to visit the Ameristar. My colleagues and I were welcomed with 'the Red Carpet' service by our fantastic host, Diana Cole. I recommend asking for her to improve your experience at the Ameristar.

DF
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Unpleasant
(Updated: February 12, 2012)
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

I was excited to check out a riverboat casino, and in the area for work. The outside looked awesome, the inside was super smokey and had garbage on the carpet. We clearly didn't know where to go no signs just looking lost, and it was really hard to find anyone that worked there that wasn't avoiding eye contact and walking off. Finally found where you sign up ourselves and got in line. We heard some casinos put a little money on the card your first time, we told the girl at the desk after waiting in an impossibly long it was our first time. She asked us info like our phone number, addy, email... we figured they were confirming we were new. She gives us our cards, saying nothing. So we go off to the slots, and find a $0 balance. Why did they need all our info then? Whatever, we go to a touchscreen machine, to try to put some money on the card. It asks us for our pin. We weren't given a pin, and the number on the card doesn't work as it. At this point, I've inhaled enough second hand smoke to take a year off my life. Even the tiny non smoking area on Level 1 (down the escalator) has ashtrays and people smoking. I also saw very few cocktail waitresses, and none were carrying any drinks or asking anyone what they wanted. This place had the best reviews? Oh what a world.

A
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gone down the tubes
(Updated: March 04, 2011)
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

this casino is a victim of the economy. It was a pretty good place to be until the last few month's. Services cut, breakfast buffet discontinued and not a place for winners as paranoia has set in. Management sweating all action and hostile to winners who know what they are doing..I found the hotel accommodating and helpful to me. comps honored without question. Don't rely on the bus service from hotel to casino as this has been severely cut also.
Gaming management OUT TO LUNCH!!!! Obviously under pressure to produce income.

R
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TERRIBLE SERVICE!!!
Overall rating 
 
3.9
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0


Slot area is passable. Food is EXCELLENT! Casino as a whole is OK. HOTEL service is lousy! It is a shame too. I have stayed there several times past years and found the front desk staff outstanding.



HOWEVER, in the past 6 months or so; things have taken a drastic turn. I have attempted now, at least 3 to 4 times, to use my coupon for a FREE STAY at the hotel. EACH time I have been told there are no rooms available ... and that if I wanted to UPGRADE to Jacuzzi room it would cost me $129.00. So, that makes three trips, or four, I did not make ... and I did not spend my money. OF COURSE, I always play more than the room rate while I am there ... but, I guess that doesn't matter. ALSO, the individual answering the phone at hotel on July 26, 2009 @ approximately 2:30pm was rude and unaccommodating.

S
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