Ameristar Casino St. Charles

 
2.7 (14)
346   0   1   0   0   0
Write Review
Ameristar Casino St. Charles

Details

Address
1 Ameristar Boulevard
City
St. Charles
State
Missouri
Zip Code
63301
Country
United States
Phone
(314) 949-4300

Toll-Free Number: (800) 325-7777
Click Here to Check For the Best Ameristar Casino Resort and Spa Room Rates!
Rooms: 400 Price Range: $149-$269
Restaurants: 7 Valet Parking: $5
Buffets: L-$13.99/$21.99 (Saturday-Sunday) D-$19.95/$31.95 (Friday)/$25.95 (Saturday/Sunday)
Casino Size: 130,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three-Card Poker, Four Card Poker, Let It Ride, Pai Gow Poker, Ultimate Texas Hold'em, Mississippi Stud
Overnight RV Parking: No
Senior Discount: Various Monday-Thursday if 50+
Special Features: 2,000-passenger barge on the Missouri River. $2 buffet discount for Players Club members.

Map

Swap Start/End

User reviews

14 reviews

5 stars
 
(0)
 
(2)
 
(5)
 
(7)
1 star
 
(0)
Overall rating 
 
2.7
 
2.3  (14)
 
2.2  (12)
 
3.0  (14)
 
2.2  (14)
 
2.9  (14)
 
3.5  (11)
 
3.0  (14)
View all reviews View most helpful
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: January 29, 2018)
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Buffett

We ordered 4 buffets and the food was the worst we ever had there. The steaks and chicken were hard, rolls were hard and there was not a good variety. This was the first time that we have not been happy with the food. We don’t know if we will go back there for the buffet ever again. It was steak and seafood night and it was around 7 pm so I felt the food should have been better.

Was this review helpful to you? 
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

Comps non existent

Players club program has changed. Can't get any comps now. Don't give comps based on play like before. Heard you get something after getting 1000 points. Played off and on for hours, two days while there. Saw only 125 points listed. Crazy. Very hard to win. Lost on everything I played.

Was this review helpful to you? 
(Updated: November 13, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Slot machines all quit

On the early evening of 11/12/16 all the machines stopped working and held people's money. Each person who had money in a machine had to sit and wait for an attendant for hours and hours. I'm talking over five hours! I will never ever ever step foot in this place again. Every white light on each slot machine was lit at the same time. This happened gradually and the machines would start spitting the tickets out and then all of the sudden the tickets stopped coming out. We flew in to stay and play and THIS is what happened. These machines must be controlled because you can't win anything during the week at all. The service here is terrible! Every machine was blinking and blinking and blinking and blinking. This was the worst experience ever! Visit Hollywood instead if you're in MO. This began just after 5:00 and now it is 1:15AM...WTF???? I guess they made a huge amount of money on cocktails because people had nothing to do while waiting. Giving a voucher for only $20.00 is certainly not enough to take care of this situation. They should have taken care of the situation so much sooner. Worst place EVER!!!!

Was this review helpful to you? 
(Updated: January 09, 2016)
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0

overall experience

While the food drink are good...and the rooms are beautiful and clean....the actual gaming experience leaves alot to be desired. Service is glacial slow. If you're waiting for a waitress/waiter while on a slot....good luck. You're much better off to go yourself. The slots.....oh my. Out of the last 20 trips....zero hand pays....19 losing trips...1 break even. That's moving around alot playing the max bet with a starting bankroll of 800-1000 each trip. They are horribly bad at taking money and paying nothing. They have so many slots set to 'almost' hit. The gaming commission should really examine their payout percentages. Another common problem...the tickets that are issued after you leave a machine oftentimes don't work in other machines and cannot get redeemed at the 'redemption machines'....meaning you have to wait in the cashier's line...ALOT. My last four trips there had this problem as well as poor parking. The parking lots experience alot of vandalism and they never have the camera's on where you need them.

Was this review helpful to you? 
(Updated: July 13, 2014)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Horrible slots

I likely will not come here again slots are horrible
I'm close to calling the NGC and reporting Ameristar
Food at the buffet needs to improve

Was this review helpful to you? 
View all user reviews

American Casino Guide