Isle of Capri Casino - Kansas City

 
2.0 (7)
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Isle of Capri Casino - Kansas City

Details

Address
1800 E. Front Street
City
Kansas City
State
Missouri
Zip Code
64120
Country
United States
Phone
(816) 855-7777

Toll-Free Number: (800) 843-4753
Restaurants: 2 
Casino Size: 30,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Mini-Bacarrat, Roulette, Pai Gow Poker, Mississippi Stud, Ultimate Texas Hold'em
Overnight RV Parking: Free/RV Dump: No
Senior Discount: Various Thursdays and Sundays (8am-11:59pm) if 50+
Special Features: 2,000-passenger two-deck Caribbean-themed barge docked in a man-made lake fed by the Missouri River. Closed 5am-6am Wednesdays. Features two casual dining outlets: The Lone Wolf and Tradewinds Marketplace.

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User reviews

7 reviews

5 stars
 
(0)
4 stars
 
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(2)
 
(3)
 
(2)
Overall rating 
 
2.0
 
2.2  (7)
 
2.4  (5)
 
1.9  (7)
 
2.6  (7)
 
1.7  (7)
 
1.2  (5)
 
1.9  (7)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: July 08, 2017)
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

Isle of Capri Kansas City

Need to not shut down table games at 4am. Lame.... Need a food place to eat after 3am. I mean really? Bar is awesome. Need more interactivw slots. Walkong deas. Batman,Willy wonka styff likw that

Was this review helpful to you? 
(Updated: April 09, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Hard to win

This place is ABSOLUTELY TERRIBLE. I'm a truck driver so I visit casinos all over America. This is the Absolute worst one by a longshot. I've been here about 15 times and I've never won a penny. Usually lose a $100 in 20 minutes or less playing penny machines. Go somewhere else this place is a major rip off.

Was this review helpful to you? 
(Updated: February 10, 2017)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Buffet

This place is reliably inconsistent. The charges to eat here are simply ridiculous. Who charges adult prices for a 22 month old? They appear to change the prices to suit the mood of the day or whomever is at the cash register. These people don't seem to have any idea what customer service is. Secondly, the food at the newly remodeled buffet started out great but rapidly began to go down hill. It's not even worth coming to using comps or free buffet coupons. Sadly, this used to be a place I enjoyed.

Was this review helpful to you? 
(Updated: December 14, 2015)
Overall rating 
 
1.7
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Don't play dice at Isle of Capri KC

I am new to playing dice game and was betting and winning and others were betting and winning. Then the staff at the table changed and a lady named Dee started cancelling my bets. I called a two dollar bet on an eleven and she said no bet then the guy rolled the dice and rolled an eleven. I should have won, but for some reason they wouldn't take my bet. I then called a bet on a twelve and the guy rolling the dice rolled a twelve, but Dee had called no bet. My bets were called before the roll of the dice and I had played earlier and all was fine, but the table manager let Dee get away with cancelling my bets, so I and other left. Very poor representation of the staff and customer service. Don't go there!

Was this review helpful to you? 
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

DO not ask for any thing.

I offered to pay for smokes from people one night. Staff came up to me and kicked me out for 30 days over asking for a smoke. Said was panhandling. I always offer to pay for one usually people will just give me one. I have even given people one when I have been asked by others. It is part of going to a casino. most people will tell you. Don't ever win nothing there any ways. Needleless to say I probally will not go back even after my 30 days is up. Cause I took my bag down in the casino went outside for a minute came back was told couldn't take my bag down. Informed the fine secuity guard that I had it all day. Long story short got his sup. Sup told me he didn't believe that I didn't know who let me down with my bag! What! He suppose to know who he has working not me. I think they had nothing better to do than to HARRASS ME !. Oh well no big loss But there staff is some what shady. Cause they pick and choose [ to me it is more like judge you then decied] if you get to go to inside there casino. This not deserve any stars.

Oh and there promotion to play for 30 min and get a free buffet. That is a joke as well I played on 1 machine for just under 1 hr and was told no buffett for me. Imagine that

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