River City Casino

 
2.2 (17)
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River City Casino

Details

Address
777 River City Casino Boulevard
City
St. Louis
State
Missouri
Zip Code
63125
Country
United States

Toll-Free Number: (888)578-7289
Restaurants: 4 Liquor: Yes
Buffets: L- $19.99/$21.99 (Saturday/Sunday)
D- $19.95/$24.95 (Friday)/$31.95 (Saturday)
Casino Hours: 24 hours daily
Casino Size: 90,000 Square Feet
Other Games: Blackjack, Craps, Roulette, Poker, Three Card Poker, Four Card Poker, Poker, Mini-Bacarrat, Let it Ride, Ultimate Texas Hold'em, Mississippi Stud
Overnight RV Parking: No
Special Features: $2 buffet discount for Players Club members.

 

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User reviews

17 reviews

5 stars
 
(0)
 
(2)
 
(3)
 
(8)
 
(4)
Overall rating 
 
2.2
 
2.2  (17)
 
1.6  (14)
 
2.8  (17)
 
1.9  (17)
 
2.7  (17)
 
1.7  (15)
 
2.7  (17)
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Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Terrible Customer Service

Terrible customer service. Security kicked out a member of my party for talking with another patron who was intoxicated. Submitted a letter about the issue months ago via 'contact us' link on website with no response. Sent a follow-up last month with previous letter attached, still no response. Unrelated to this issue, but River City has a history of not responding to my emails. I use to have a casino host who did not respond to emails. 

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Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

My Only Bad, Bad, Bad Experience in a Casino!

I am a casino junkie. I visit them throughout the U.S. After being at a pool party on Father's Day, we decided to go to River City and blow a chunk of my husband's recent work bonus. Armed wearing nice clothes and $900 to blow, the plan was to rent a room since we had been drinking, eat at the buffet to sober up a bit, and drop several hundred each on slots and bar side poker machines. We were confronted in the parking lot by security for drinking a beer. We didn't argue we slammed and dumped the rest and walked into the casino. We were Watched like terrorists entering the building, and stopped by security at the door. I was asked to show an ID immediately, a first and only. I asked the lady if she wanted us to leave, she responded "yes". We were terrified to get in our car and drive off, fearing they had called county? Well we managed our way safely to Lumiere where I was treated with respect and had a great time. I do NOT recommend this place to anyone. I didn't want to go there initially because you don't ever win. I broke even st Lumiere and their staff was great!

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(Updated: January 18, 2015)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Poor Management, Birthday Ruined!!

The Management of River City a Casino Ruined Daughters 21st Birthday!!! They refused to allow her in the Facilities on her 21st Birthday.
The smoke was terrible as well!
Not one Resteraunt was open for business.

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Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Don't waste ur time or $$$$$

New Years Eve was a joke, advertised "walk ups" would be seated for buffet after folks with reservations.....not true as only people with reservations we're let in. We waited from 4:30 till 10:00 pm and ended up eating crappy n expensive food in the Stein House w LOUD music blaring right across from us. The casino REEKS of cigarette smoke.....the smallest section, maybe 40' by 40' in a 90,000 sq ft casino was smoke free. I have never seen so many penny slots in one casino in my life....don't use "My Rewards" card in games, they track your playing n if you win early you won't win late. 1st hour up 300 on video black jack n wife up 200 on slots.....next 6 hours we lost winnings n never won again. The most outrageous "dealer" hands on video BJ that I have ever seen....NEVER would real table game give up dozens of black jacks and 4/5 card winning hands (by 1 I would add) to dealer while player gets nothing but 12, 13, 14, n 15 "death" hands dealt. 300+ hands and dealer maybe had 2 or 3 hands of 16 where they would be forced to hit.....poker was just as bad. Lastly the place looks like n old folks home.....sheesh where did all these geezers n Asians come from on New Year's Eve......spend your hard earned money n valuable time elsewhere!

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(Updated: February 27, 2014)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

You play,they don't pay.

All casinos in the area where I have played do mailings and give bonus slot play. River city does do that, but only if you achieve 500 tier points. I dropped $200 playing for 5 hours my point total was 193 for that day. I'll let you guess what your bankroll would be to generate 500 points. Believe me there are better values in the St. Louis area. I do play slots.

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