Club Cal-Neva

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3.2 (7)
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Club Cal-Neva

Details

Address
38 E. Second Street
City
Reno
State
Nevada
Zip Code
89505
Country
United States
Phone
(775) 323-1046

Toll-Free Number (877) 777-7303
Rooms: 303 Price Range: $29-$129
Suites: 6 Price Range: $104-$194
Restaurants: 5 (1 open 24 hours)
Casino Size: 40,140 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Sports Book, Race Book, Poker, Pai Gow Poker, Let It Ride, Three Card Poker, Keno
Special Features: Hot dog and a beer for $3.75.

Map

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User reviews

7 reviews

5 stars
 
(0)
 
(4)
 
(1)
 
(1)
 
(1)
Overall rating 
 
3.2
 
3.3  (7)
 
3.3  (7)
 
3.4  (7)
 
2.7  (7)
 
3.3  (7)
 
2.9  (7)
 
3.7  (7)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

NO woman should play here!

I contacted 911 from your casino after getting sick at your casino. I was given a $10 voucher for a ride and told we are on our own for the rest. Then we were told that we are tresspassing and sent outside. i videoed a converstation and then were told i assualted a security guard named Terry. I asked that surveillance to tape it and i called 911 again and asked that they record our conversation.I called channel 4. I have video of people asking me to leave. In this casino i was also told on video by a security member) that if i were assauled in the casino there was nothing they can do ). I am requesting that you address the situation, I will address this situation with channel 4 and a lawyer. I am saddened. this casino was our home. I will be cc:ing all social media with this complaint. No woman should fear bring in a casino!

Was this review helpful to you? 
(Updated: January 25, 2013)
Overall rating 
 
3.9
Slots 
 
3.0
Table Games 
 
5.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0

Always a good time

This place is always a good time. Blackjack for $3 pretty much any time I've ever been there, and the steak house, while not the best you will ever eat, is always a price performer. My wife and I stayed in a suite here the night we got married in a 2 minute ceremony at a chapel a few blocks away and we are still married after 10 years.

Was this review helpful to you? 
(Updated: December 28, 2011)
Overall rating 
 
2.3
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Cheap Breakfast!

Very Old Casino, with the best being the cheap breakfast served all day. The slots seem very tight, and the table games dealers are mostly break ins. We only spent about an hour in this establishment, as the smell was very damp. I did however hear the sportsbook is now going away, as I thought It was the best in Reno.

Was this review helpful to you? 
(Updated: September 17, 2011)
Overall rating 
 
3.3
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0

Cal-Neva

The Cal-Neva Casino is divided into 2 buildings and a second floor area. It is located in the downtown area within walking distance of Harrah's, Circus Circus, Eldorado and Silver Legacy. The hotel is still old.

Was this review helpful to you? 
Overall rating 
 
4.3
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0

Casino

Great place to play slots & table games friendly staff & food specials a step back in time like it use to be I enjoy this place Cal Neva Rocks !

Was this review helpful to you? 
Overall rating 
 
4.3
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Give Cal Neva a Try Great Casino

Cal Neva is a great casino. We have been playing there for over 15 years and have seen many positive changes. They have come a long way in providing what the player wants. Our primary game is slots. Their in-house Nevadan slot machines are both fun and at times very lucrative to play. They have a very good slot mix and continue to update their selections.

What impresses me the most is their staff, from their top management down to the service employees, they are very friendly and helpful. I was impressed when I wrote a letter to the owner and CEO regarding their slot mix and immediately received a reply back from their director of slot operations Clint Johnson. He arranged to meet with us and also took the time out of his busy schedule to address our questions. I can read people pretty well and what I observed while conversing with Clint, was a man of Integrity, that is willing to accept constructive criticism and weigh its merits.

He arranged a meeting with his slot repair manager Bob who addressed the technical aspect of my questions. Like Clint, Bob was straight forward, honest, highly knowledgeable and very politely answered my questions to my satisfaction. I also came in contact with a couple of the slot repair crew members, Almario and Chuck, who also were very friendly and helpful.

Last but not least, Ricardo, Pit Supervisor, whose sense of humor got me through a slight delay and the wonderful slot host and hostess, Ben, Audrey and Lodia who made our stay very comfortable!

If you folks out there have not visited Cal Neva, I suggest you do so to experience employees that want to make a difference and a management team that accepts input and looks at new and innovative ways to make their casino serve their patrons better! THEY ARE CONSTANTLY STRIVING TO MAKE A DIFFERENCE.

Was this review helpful to you? 
Overall rating 
 
3.6
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0

Cal-Neva

Cal-Neva in Reno has old hotel rooms and an inexpensive restaurant on the second floor. The slot assortment is OK and the player's club does send out room and restaurant offers in the mail.

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