Harrah's Philadelphia Casino & RacetrackHot
Valet Parking: $5/$10 (Fri-Sun)
Games offered: Slot Machines, Video Poker, Blackjack, Craps, Roulette, Mini-Baccarat, Poker, Let it Ride, Three Card Poker, Four Card Poker, Pai Gow Poker, Spanish 21, Sic Bo, Big Six Wheel, Ultimate Texas Hold 'Em
Special Features: Live harness racing from March-December. Daily simulcast of harness and thoroughbred racing. No lunch buffet Mon/Tue.
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Beverage service, while on the floor, is hit or miss-usually a miss. Slot games are old which I could tolerate if the service were not so horrid. Not a smiling face among the workers. Bar is staffed with uncaring people, player's club is staffed with people who cannot for the life of them figure out who should be next, restaurants are empty and when I approached I was told there would be a ten minute wait. What happened to "The Better People Place?" And, really, Philadelphia. Are you afraid to call it as it really is-Chester. What, the prison doesn't bother you but the name, Chester does? Harrah's AC is dying, this place should be on its way out, Harrah's Las Vegas is a dump..thank God for Tahoe-now there are friendly people who care about your experience. You could take a few lessons from Station Casinos, especially The Red Rock.
PISS poor I will Never EVER GO BACK! I am a DIAMOND CARD HOLDER. THEY CATER TO CIGARETTE SMOKERS. TONIGHT I FINALLY FOUND A NON SMOKING 3 CARD TABLE THAT THEY WANTED TO SWITCH TO A SMOKING TABLE BC 1 PLAYER WHO TOLD ME SHE "TRUMPED " ME BC SHE WAS A 7 STAR.....REALLY? ON A SIDE NOTE....THERE WERE ALREADY TWO EMPTY SMOKING TABLES. I HOPE YOU ARE UNSUCCESSFUL IN THE CASINO BUSINESS, BC YOUR CUSTOMER SERVICE SUCKS!!! BTW ASK THE DEALERS AND SERVERS, I AM ALWAYS VERY GOOD TO THEM. BYE I WILL NEVER BE BACK