Harrah's Philadelphia Casino & Racetrack

 
1.9 (42)
493   0   13   0   0   0
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Harrah's Philadelphia Casino & Racetrack

Details

Address
777 Harrahs Boulevard
City
Chester
State
Pennsylvania
Zip Code
19013
Country
United States
Phone
(484) 490-1800

Valet Parking: $5/$10 (Fri-Sun)
Restaurants: 5
Games offered: Slot Machines, Video Poker, Blackjack, Craps, Roulette, Mini-Baccarat, Poker, Let it Ride, Three Card Poker, Four Card Poker, Pai Gow Poker, Spanish 21, Sic Bo, Big Six Wheel, Ultimate Texas Hold 'Em
Special Features: Live harness racing from March-December. Daily simulcast of harness and thoroughbred racing. No lunch buffet Mon/Tue.

 

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User reviews

42 reviews

5 stars
 
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(2)
 
(6)
 
(14)
 
(20)
Overall rating 
 
1.9
 
1.7  (42)
 
1.8  (38)
 
2.0  (42)
 
1.8  (42)
 
2.2  (42)
 
1.7  (39)
 
1.8  (42)
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Comments
(Updated: December 17, 2017)
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0

STAY AWAY!!

This place is a pure waste of time and travel. Came from nyc and this is the worst place. Not one single odd on the slots. Horrible staff very rude! Youll have better luck playing dice on a street corner.i would give a zero rating however like everything else they dont allow you to rate zero.

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Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Run, don't walk, away!

Beverage service, while on the floor, is hit or miss-usually a miss. Slot games are old which I could tolerate if the service were not so horrid. Not a smiling face among the workers. Bar is staffed with uncaring people, player's club is staffed with people who cannot for the life of them figure out who should be next, restaurants are empty and when I approached I was told there would be a ten minute wait. What happened to "The Better People Place?" And, really, Philadelphia. Are you afraid to call it as it really is-Chester. What, the prison doesn't bother you but the name, Chester does? Harrah's AC is dying, this place should be on its way out, Harrah's Las Vegas is a dump..thank God for Tahoe-now there are friendly people who care about your experience. You could take a few lessons from Station Casinos, especially The Red Rock.

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(Updated: December 18, 2016)
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Crappy management

Na

Was this review helpful to you? 
(Updated: July 03, 2016)
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

A complete dump in the middle of Beirut

It's a miracle (for them) that this place is still open. When you picture the worst possible neighborhood in America to house a casino, the Harrah's in Chester is by far the poster child. The garage smells like a one giant toilet, the casino has security at every entrance as though they literally expect the Bloods and the Crips to arrive any second. And this was at 10 in the morning! The casino itself is rather typical. Smoky as hell (even by smoky casino standards) and lifeless dealers who look like they drew the short straw at Dealer School and got assigned to the Harrah's - Chester (which they did!). There are perfectly good casinos less than an hour away in every direction (Atlantic city, sugar house, parx, and even the Delaware ones to the south. Which honestly makes me wonder who in their right mind would ever come here a second time? Avoid at all costs. The experience is MUCH better at Sugar House and Parx, both less than 40 minutes away. If you're in the Philly area trying to figure out which one to go lose some money at, thank me later and pick a different one. 

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(Updated: June 01, 2015)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Never going back

PISS poor I will Never EVER GO BACK! I am a DIAMOND CARD HOLDER. THEY CATER TO CIGARETTE SMOKERS. TONIGHT I FINALLY FOUND A NON SMOKING 3 CARD TABLE THAT THEY WANTED TO SWITCH TO A SMOKING TABLE BC 1 PLAYER WHO TOLD ME SHE "TRUMPED " ME BC SHE WAS A 7 STAR.....REALLY? ON A SIDE NOTE....THERE WERE ALREADY TWO EMPTY SMOKING TABLES. I HOPE YOU ARE UNSUCCESSFUL IN THE CASINO BUSINESS, BC YOUR CUSTOMER SERVICE SUCKS!!! BTW ASK THE DEALERS AND SERVERS, I AM ALWAYS VERY GOOD TO THEM. BYE I WILL NEVER BE BACK

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