Dover Downs Hotel and Casino Hot

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3.3 (17)
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Details

Address
1131 N. DuPont Highway
City
Dover
State
Delaware
Zip Code
19901
Country
United States
Phone
(302) 674-4600
Toll-Free Number: (800) 711-5882
Click Here to Check For the Best Dover Downs Hotel & Casino Room Rates!
Rooms: 206  Price Range: $125-$250
Suites: 26  Price Range: $195-$805
Restaurants: 4
Buffets: B- $11.50/$15.50 (Sat/Sun)  L-$14.50  D-$17.50
Admission: Free  Parking: Free
Valet Parking: $4
Casino Size: 91,000 Square Feet
Other Games: Slots, Video Poker, Blackjack, Rou­lette, Craps, Spanish 21, Three Card Poker, Four Card Poker, Pai Gow Poker, Baccarat, Poker
Overnight RV Parking: Free (Not free during NASCAR events)/RV Dump: Free
Special Features: Casino is non-smoking. Live harness racing November through April. Daily simulcasting of horse racing. Comedy Club. Motorsports speedway with NASCAR racing. $2 buffet discount for slot club members.

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User reviews

Average user rating from: 17 user(s)

Overall rating 
 
3.3
Slots 
 
2.7  (17)
Table Games 
 
2.3  (17)
Customer Service 
 
3.5  (17)
Player's Club 
 
3.2  (17)
Gaming Atmosphere 
 
3.4  (17)
Amenities or Hotel 
 
4.1  (17)
Food & Drink 
 
3.9  (17)
Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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I have found the DUMBEST Roulette limit ever. When they change their tables to a $15 limit you can only play with $5 chips. That's the stupidest thing i have ever heard of .....I have played $25 tables in PA & Atlantic City and could play dollar chips. If I wanted to bet even a third of the numbers on the table it would cost $65. Their reason was players were playing too many chips on any given number at a time and slowing down the game. The only thing slowing down the games there are the dealers who cant add up the payout !!!
Overall rating 
 
2.2
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Reviewed by Ed Kugler May 07, 2012
Last updated: May 08, 2012

Roulette

I have found the DUMBEST Roulette limit ever. When they change their tables to a $15 limit you can only play with $5 chips. That's the stupidest thing i have ever heard of .....I have played $25 tables in PA & Atlantic City and could play dollar chips. If I wanted to bet even a third of the numbers on the table it would cost $65. Their reason was players were playing too many chips on any given number at a time and slowing down the game. The only thing slowing down the games there are the dealers who cant add up the payout !!!

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I would go to Dover Downs more often, but it's out of the way. The dealers at the table games are very professional and nice, although you can tell that some of them are new to dealing. The slots are slots, but they do have a decent payback percentage (but just like any casino you will lose in the long run). There aren't that many cocktail waitresses around, but there was a self-serve soda machine. The layout is kind of confusing. You can tell where there have been multiple additions. We always stop here on the way down to Rehoboth and usually on the way home too.
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Mr. Island October 26, 2011
Last updated: October 26, 2011

I like Dover

I would go to Dover Downs more often, but it's out of the way. The dealers at the table games are very professional and nice, although you can tell that some of them are new to dealing. The slots are slots, but they do have a decent payback percentage (but just like any casino you will lose in the long run). There aren't that many cocktail waitresses around, but there was a self-serve soda machine. The layout is kind of confusing. You can tell where there have been multiple additions. We always stop here on the way down to Rehoboth and usually on the way home too.

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The place is a bust.... It used to be a very nice place to go and play. My last trip in May turned me off from Dover for good. Dover Downs had turned into penny machine land. Majority of the slot machine were penny slots what happened??? They are not allowed to serve liquor while u are playing at the machines because of some idiot law,,, Keep Dover I won't be making that trip no more.
Overall rating 
 
2.4
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
2.0
Reviewed by cde September 03, 2011
Last updated: September 03, 2011

Dover Downs

The place is a bust.... It used to be a very nice place to go and play. My last trip in May turned me off from Dover for good. Dover Downs had turned into penny machine land. Majority of the slot machine were penny slots what happened??? They are not allowed to serve liquor while u are playing at the machines because of some idiot law,,, Keep Dover I won't be making that trip no more.

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Customer Service is way above Atlantic City.
Overall rating 
 
4.4
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by Daniel Butler February 04, 2011
Last updated: February 05, 2011

Good Customer Service

Customer Service is way above Atlantic City.

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My mom and I live in Virginia and we make the drive to Dover about 6x per year. We love it. Sometimes we win and of course we lose sometimes. We love the no smoking. Very friendly staff. Great comps with nice rooms and free slot play and food. We have become loyal players and we have not been to WV in over 4 years and it is a closer drive.
Overall rating 
 
4.6
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by Jenn December 23, 2010

Love Dover!

My mom and I live in Virginia and we make the drive to Dover about 6x per year. We love it. Sometimes we win and of course we lose sometimes. We love the no smoking. Very friendly staff. Great comps with nice rooms and free slot play and food. We have become loyal players and we have not been to WV in over 4 years and it is a closer drive.

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I'm from New Jersey and let me tell me you, the service at Dover Downs is unsurpassed compared to the belligerent behavior my husband and I have received from staff at major Atlantic City casinos over the years.

The rooms are clean, the food is exceptional, the staff is friendly, (they'll walk you to the restroom instead of pointing it out) and I'm happy to say I'm a platinum member now! I've walked with $520 in winnings on one occasion after about 5 or 6 visits coming in with $100. The few other times I wasn't so lucky, but the friendly service goes a long way for me.
Overall rating 
 
4.2
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by Elaine W. June 17, 2010

Very friendly staff!

I'm from New Jersey and let me tell me you, the service at Dover Downs is unsurpassed compared to the belligerent behavior my husband and I have received from staff at major Atlantic City casinos over the years.

The rooms are clean, the food is exceptional, the staff is friendly, (they'll walk you to the restroom instead of pointing it out) and I'm happy to say I'm a platinum member now! I've walked with $520 in winnings on one occasion after about 5 or 6 visits coming in with $100. The few other times I wasn't so lucky, but the friendly service goes a long way for me.

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They used to pay good when I first started playing. When I got to platinum level I always got free play and hotel stays. Now, you have to put down a $100 deposit to book your free stay. Then they got rid of power jackpots and decreased everybone's free play.

I used to get $10 four times a month, now down to two times a month every other month. Until now I don't event get free play. All I get now is my free gift each month. I hope things improve once they get their table games started.
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by ashley June 13, 2010

used to be good

They used to pay good when I first started playing. When I got to platinum level I always got free play and hotel stays. Now, you have to put down a $100 deposit to book your free stay. Then they got rid of power jackpots and decreased everybone's free play.

I used to get $10 four times a month, now down to two times a month every other month. Until now I don't event get free play. All I get now is my free gift each month. I hope things improve once they get their table games started.

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i have been a dover downs customer for 7 years now they used to pay good 4 years ago but i after they remodeled the place and made it bigger and better they stopped paying and i am guessing because of the cost of the expension.

I am an elite member and I get free night stays and free food and so on but they make more back from myself. If you have been there before I want you to see what I am talking about by visiting the wall of winners where they have pictures of winners and the amount they won ( located next to the capital club members desks).

Look at those amounts they are so shamefully small to post back when they used to pay you see amounts like 40, 50 100 thousand dollars winners now you are looking at $1,400. What does that tell you? So i took my business to AC or even delaware park they have no huge expenses to pay so they give back to keep you coming, and how it is....good luck.
Overall rating 
 
3.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by moe_bekka March 03, 2010

DD used to pay good 4 years ago

i have been a dover downs customer for 7 years now they used to pay good 4 years ago but i after they remodeled the place and made it bigger and better they stopped paying and i am guessing because of the cost of the expension.

I am an elite member and I get free night stays and free food and so on but they make more back from myself. If you have been there before I want you to see what I am talking about by visiting the wall of winners where they have pictures of winners and the amount they won ( located next to the capital club members desks).

Look at those amounts they are so shamefully small to post back when they used to pay you see amounts like 40, 50 100 thousand dollars winners now you are looking at $1,400. What does that tell you? So i took my business to AC or even delaware park they have no huge expenses to pay so they give back to keep you coming, and how it is....good luck.

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Was sorry to read so many people didn't have good experiences at Dover Downs. I'm closer to Charleston, WV slots, but stopped going there because I won $500 on my first visit ever to a casino, and then gave back like $2,000 after that. Quite depressing.

Their slots are really tight. I started visiting Dover because I have a kid in school at one of the colleges and on my last three visits starting on Jan 11, I have won small prizes of $590, $400 and my last win was $533 just yesterday.

For me this is a welcoming experience over losing at Charlestown. I personally like Dover and I didn't have much money to play with. My first winning visit I had only $80 to play with. The other visits it was about $150. For me it paid off. I wish others more luck.
Overall rating 
 
2.4
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0
Reviewed by Sharon January 24, 2010

Dover Downs Slots

Was sorry to read so many people didn't have good experiences at Dover Downs. I'm closer to Charleston, WV slots, but stopped going there because I won $500 on my first visit ever to a casino, and then gave back like $2,000 after that. Quite depressing.

Their slots are really tight. I started visiting Dover because I have a kid in school at one of the colleges and on my last three visits starting on Jan 11, I have won small prizes of $590, $400 and my last win was $533 just yesterday.

For me this is a welcoming experience over losing at Charlestown. I personally like Dover and I didn't have much money to play with. My first winning visit I had only $80 to play with. The other visits it was about $150. For me it paid off. I wish others more luck.

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I have been here about ten times. I have never won anything over $200. I have lost over $5K. I have lost so much that I have gotten a free hotel room from them twice. The free hotel was nice but I can never enjoy it because I am usually always pissed that I am losing.

They used to have paying slots a long time ago, but not anymore. You can literally lose all of your money in an hour. I am surprised at how fast they take your money now. I have walked in with $500 and had to leave in a hour because I lost it that fast. It seems impossible to win anything there. If they know how to do business, they would let you win some, then take your money, not take all your money real fast so you hate the place.
Overall rating 
 
3.0
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0
Reviewed by tokane January 07, 2010

Don't waste your money

I have been here about ten times. I have never won anything over $200. I have lost over $5K. I have lost so much that I have gotten a free hotel room from them twice. The free hotel was nice but I can never enjoy it because I am usually always pissed that I am losing.

They used to have paying slots a long time ago, but not anymore. You can literally lose all of your money in an hour. I am surprised at how fast they take your money now. I have walked in with $500 and had to leave in a hour because I lost it that fast. It seems impossible to win anything there. If they know how to do business, they would let you win some, then take your money, not take all your money real fast so you hate the place.

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Dover Downs Hotel & Casino is a very attractive place. Their food is very tasty and the surrounding area is awesome. Their slots have got to be the tightest I have ever played, if you at least want to enjoy your money, stay away from Dover Downs.
Overall rating 
 
3.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0
Reviewed by Hard Charger December 19, 2009

Impossible To Win

Dover Downs Hotel & Casino is a very attractive place. Their food is very tasty and the surrounding area is awesome. Their slots have got to be the tightest I have ever played, if you at least want to enjoy your money, stay away from Dover Downs.

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I have been to alot of casinos in Nevada, Connecticut, Pennsylvania & Delaware... and Dover Downs has by far the tightest slot machines of anywhere. And it seems like they tighten them up even more on Friday-Saturday-Sunday when they are more crowded.



You hear the occasional yell of someone who got lucky and hit for a few hundred dollars, but mostly people are just pissed off walking around because no one is winning anything. If you want to LOSE money and get frustrated by your gambling experience then Dover Downs is the place for you.

Overall rating 
 
2.7
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Reviewed by Robert September 11, 2009

Tight Slots


I have been to alot of casinos in Nevada, Connecticut, Pennsylvania & Delaware... and Dover Downs has by far the tightest slot machines of anywhere. And it seems like they tighten them up even more on Friday-Saturday-Sunday when they are more crowded.



You hear the occasional yell of someone who got lucky and hit for a few hundred dollars, but mostly people are just pissed off walking around because no one is winning anything. If you want to LOSE money and get frustrated by your gambling experience then Dover Downs is the place for you.

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Hey Now! Stopped on my way back from AC on Feb 13th.



Always nice rooms, they were pretty busy. The VP is 6/5 JoB. I like the new Hot Shot games. they closed down the Trackside Slots upstairs, which were nice when the ponies were running.



Easy to score a room with minimal play, ended up pushing, so not too bad...

Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Reviewed by RB! Mays February 18, 2009

Dover...


Hey Now! Stopped on my way back from AC on Feb 13th.



Always nice rooms, they were pretty busy. The VP is 6/5 JoB. I like the new Hot Shot games. they closed down the Trackside Slots upstairs, which were nice when the ponies were running.



Easy to score a room with minimal play, ended up pushing, so not too bad...

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Where to start? The customer service is rude and unfriendly, your players choice card doesn't mean anything, because you're lucky to be able to play for 10 minutes.



It's very rare anyone hits big here. The slots, no matter where you scout or check probability and percentage payouts, don't offer much of a payback. A $500 bankroll is good for about 30 minutes, the atmosphere is only nice if you're a high roller. It's intended for the wealithiest of people, not the average blue collar kinda guy.



I have gone in 5x each time with a $500 bankroll, carefully watching my payouts, and never have done better than a 75% payout. I highly doubt they will loosen their slots enough. Wealthy people go there so they don't give a shit about us average bankroll gamblers. Even on their highstakes pull the 6th and final time there I won nothing back.



Screw Dover they have won enough money from me and my family. Instead of driving about 2 hours to get there I will take my two-hour drive to Atlantic City or my one-hour drive to Charlestown where I know $500 will last. I have a good 80% chance of breaking even, or even coming home with double my bankroll.



?

Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0
Reviewed by Justin January 26, 2009

Dover Downs


Where to start? The customer service is rude and unfriendly, your players choice card doesn't mean anything, because you're lucky to be able to play for 10 minutes.



It's very rare anyone hits big here. The slots, no matter where you scout or check probability and percentage payouts, don't offer much of a payback. A $500 bankroll is good for about 30 minutes, the atmosphere is only nice if you're a high roller. It's intended for the wealithiest of people, not the average blue collar kinda guy.



I have gone in 5x each time with a $500 bankroll, carefully watching my payouts, and never have done better than a 75% payout. I highly doubt they will loosen their slots enough. Wealthy people go there so they don't give a shit about us average bankroll gamblers. Even on their highstakes pull the 6th and final time there I won nothing back.



Screw Dover they have won enough money from me and my family. Instead of driving about 2 hours to get there I will take my two-hour drive to Atlantic City or my one-hour drive to Charlestown where I know $500 will last. I have a good 80% chance of breaking even, or even coming home with double my bankroll.



?

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We had the pleasure of visiting Dover Downs a couple of times over the last few months and found the experience well worth the visit.



The rooms were pristine and the meals outstanding. The range of the restaurants covered the scope from quick snack to first class dining. Dining while watching or betting on the harnass racing was very entertaining.



The non-smoking atmosphere is a pleasure. The range of slot machines from penny to twenty dollars covers all gamblers tastes with the newest in video blackjack tables recently installed only increasing the variety.



Eventhough we didn't hit big jackpots, we enjoyed playing a wide variety of games and "broke even" for each multi-day visit. The benefits of visiting this complex will only increase with the multi-million dollar expansion under construction.



If there is a downside, the influx of NASCAR faithful to the monster mile races puts a strain on the level of service. But, if you are lucky enough to get a trackside room, the view is unbelieveable.



Highly recommended.
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by chipsahoy January 01, 2006

Very Pleasant

We had the pleasure of visiting Dover Downs a couple of times over the last few months and found the experience well worth the visit.



The rooms were pristine and the meals outstanding. The range of the restaurants covered the scope from quick snack to first class dining. Dining while watching or betting on the harnass racing was very entertaining.



The non-smoking atmosphere is a pleasure. The range of slot machines from penny to twenty dollars covers all gamblers tastes with the newest in video blackjack tables recently installed only increasing the variety.



Eventhough we didn't hit big jackpots, we enjoyed playing a wide variety of games and "broke even" for each multi-day visit. The benefits of visiting this complex will only increase with the multi-million dollar expansion under construction.



If there is a downside, the influx of NASCAR faithful to the monster mile races puts a strain on the level of service. But, if you are lucky enough to get a trackside room, the view is unbelieveable.



Highly recommended.

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We had the pleasure of visiting Dover Downs last weekend. We normally frequent Charlestown, but since we never win there, we decided to try something new.



Over a two-hour period, we won two jackpots and left way ahead for the weekend. We also love the fact that it is non-smoking. Great experience. We don't mind driving a little further if we can actually win.
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by entertainer51 January 01, 2006

A+ Experience

We had the pleasure of visiting Dover Downs last weekend. We normally frequent Charlestown, but since we never win there, we decided to try something new.



Over a two-hour period, we won two jackpots and left way ahead for the weekend. We also love the fact that it is non-smoking. Great experience. We don't mind driving a little further if we can actually win.

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All the Delaware casinos are a ripoff.



I was just at Dover Downs and put in over $1,200 in one machine and hit nothing. I don't know how people who walk in with $100 can enjoy themselves.



They better start to loosen up these machine or no one will come.
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by Louism January 01, 2006

HappyGambler

All the Delaware casinos are a ripoff.



I was just at Dover Downs and put in over $1,200 in one machine and hit nothing. I don't know how people who walk in with $100 can enjoy themselves.



They better start to loosen up these machine or no one will come.

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