Gun Lake Casino Hot

 
1.9 (54)
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Gun Lake Casino

Details

Address
1123 129th Ave
City
Wayland
State
Michigan
Zip Code
49348
Country
United States
Phone
(269) 792-7777
Players Club Details
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Toll-free Number: (866) 398-7111
Valet Parking: Free
Restaurants: 1 Liquor: Yes
Casino Size: 30,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Midi-Baccarat, Let It Ride
Overnight RV Parking: Free/ RV Dump: No
Special Features: Food court with four fast food outlets.

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User reviews

54 reviews

 
(1)
 
(2)
 
(5)
 
(27)
 
(19)
Overall rating 
 
1.9
 
1.5  (54)
 
1.8  (33)
 
2.3  (54)
 
1.7  (54)
 
2.0  (54)
 
1.6  (29)
 
2.4  (54)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: August 08, 2016)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

I will never go back

I left my ID in my travel bag and they refused to let me enter the establishment deapte the fact that I am 30 years old and had a valid work ID with me.

Was this review helpful to you? 
(Updated: June 29, 2016)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Oh boy!

I started going to Gun Lake in July 2015. A buddy of mine have frequented the casino numerous times since then and are finally done. I'm not a big slot machine player, however I can honestly say I've never been "up" playing slots there. No big deal, slot machines are terrible odds as it is. Black jack and roulette are my games of choice. I would hate to say the place is rigged, but the frequency which the dealer pulls 21 off a crappy up-card or draws 5 cards to make a hand is utterly astounding. I get its gambling and the risk of losing is always there, but the frequency which the players lose is just incredible. The dealers and bosses are great, as well as the ladies behind the bar, but I won't ever gamble here again. Gun Lake is a complete joke in that regard.

Was this review helpful to you? 
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Worst casino yet

This one is the worst for any wins! When will the tribes figure out that we will stop coming and spending (throwing) our money away?

The less you pay out hence the less we come.

Was this review helpful to you? 
(Updated: June 10, 2016)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

there are better places to go

went here for the first time,probably the last time too.  slots are horrible,Dont expect to win anything food is average and atmosphere is ok.  All and all better off going else where! 

Was this review helpful to you? 
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Shame on you guys!

I started playing at Gunlake 3 years ago. I won all the time. In the past year it has been terrible. Its not fun anymore... so tight!! Why the change?? I read an article saying they make 163 million dollars profit per year on just the slots. The guests are not getting much of it. Shame on your greed!!!

Was this review helpful to you? 
(Updated: March 23, 2016)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Hard to win here!

This place is a rip off! Yes its gambling but certainly no FUN when you lose all the time!!

Was this review helpful to you? 
(Updated: March 06, 2016)
Overall rating 
 
4.2
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

Host is great, door attendant offensive

I don't mind being carded at the front door as its only a 10 second process. My last trip to Gun Lake Casino I was carded and as I was taking my license out of my wallet the attendant saw two of my USAA credit cards and said, "USAA?....a military guy, what branch?". I replied, "the Army" to which he laughed and said, "oh geez...." in a drawn out way.

Being a Black level Passport card holder I'm confident my Host Nate Matkin would love it if I gave my business to the casino in Battle Creek.

I don't expect to win at every trip to Gun Lake Casino. It's more entertainment, striking up hilarious conversations with other patrons, my host, and just getting out of the house. The gaming floor is kept clean and the waitresses are plenty. I'd like to see newer slots as there are many repeat older titled slots on the floor, way too many in fact. Some slots have been on the floor since opening back in 2011 (Hee-Haw) yet others are there for a year or two and removed (Hot Hot Super Respin China Moon, Record Jackpots, Wish You Were Here, and Hot Hot Super Jackpots 2x Wild & Crazy).

To sum it up - its hit or miss as far as the staff. Being insulted before even walking into the Casino is NOT a positive customer experience. On the other hand, once in and playing, my Host Nate Matkin is so nice, pleasant, and willing to go above and beyond. Though I never bothered Nate for anything even though he reminds at the end of our catching-up talks, "If there is anything I can do, or if there is anything you need, don't hesitate to ask", I felt compelled to voice my disappointment with one of the door attendants.

Was this review helpful to you? 
(Updated: February 28, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Garbage...

If you want to go where the slots are so tight you would have thought you were askin a Dutchman for $5 and if you like shoulder to shoulder capacity...then go here! If this doesn't sound appealing to you then stay away. Some people that work there that are in customer service...the floor security mainly are pretty garbage!

Was this review helpful to you? 
(Updated: February 21, 2016)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Stay home and rent a movie instead

If you want to be a LOSER, go here.

Was this review helpful to you? 
(Updated: February 04, 2016)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

Very Disappointed

The Gun Lake Casion slot machines are tighter than every before. They take the fun out of gambling. I was there the other night playing the Mayan Chief @ .50 cents and got 216 spins, retriggered 164, 24, 8, 10. A total of 422 spins to my surprise it only paid out $131.00. This is really disheartning. In addition, everyone around me was complaining about the same issue.

Was this review helpful to you? 
(Updated: February 04, 2016)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Not going back

Played slots with $20 on three occasions once each month, Nov, Dec, Jan. Just for "fun"
All three times my twenty disappeared on the penny slot machines within 15 to 20 minutes.
There is nothing about this place that would make me want ro return. The place is propped up by so many poor people on fixed incomes. It is a sad and depressing place.

Was this review helpful to you? 
(Updated: January 03, 2016)
Overall rating 
 
2.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

Very Disappointed Lately

I began going to Gun Lake in October of 2012. I at least won a fair amount periodically to allow me to return to have fun. It wasn't so much about the money, it was to take my father once in a while and to have fun. As mentioned, won enough to at least stay a couple of hours and didn't feel like I lost alot. Now, in the past 15 months, I have played ALOT. Cannot win anything. VIP status, Black Card. I get free slot play on my card. It went from $80.00 down to $20.00 now. You could get a free meal to award your dedication to the casino, now they act as though you are applying for unemployment. It is explained to the customers that the machines are set and they have no control over them! Really, then why can't you move machines and find one that might pay a little better. When one machine is not paying (all of the time now) no machines are paying. Coincidentally all machines had paid out the maximum and they all stop paying at the same time? I regret having to stop going there as I do enjoy my time at the casino, but I cannot afford to play at Gun Lake any longer. This is sad that they have to actually ruin a great thing.

Was this review helpful to you? 
(Updated: October 19, 2015)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Not good

Wouldn't go back. Went there when first opened in our motor home and was treated terrible because they didn't have any pull thru parking for rv. Very snotty and threatened us with ticket in rv window (we had parked where security took us and told us to park. ). Smart mouth in casino told us we should have unloaded our vehicle and backed into a parking spot since we were in large camper with car on behind. Right we are going to unload our car to gamble for an hour. Well fools that we are we decided to go back oct 18 and it was 47 degrees out n we travel everywhere with our dog. Well they hate dogs n do not allow on property. Very rude about it supposedly they are in law suit over a dog in a car and they broke window to rescue. The young man then proceeds to tell me my could get over heated and die in car. (At 47 degrees out) so now he has been rude and insinuated that I'm a cruel pet owner and an idiot who would endanger my pet. my vet would disagree with as my dogs are my kids with fur.
He said this was a warning but we had to leave property. On top of all that we had locked our keys in the car and he made it quite clear that he could do nothing and they had no hangers n we had to leave. My husband went across street n got large stick to put thru open window to pop lock we left. Since them I have checked with numerous casinos throughout the state n they don't allow pets in casino but they are welcome on property in your camper or car. We didn't miss much as this casino doesn't pay, workers seem stressed and the filthy glasses n ashtrays are everywhere. If your thirsty you best go get your own drinks cause very seldom does anyone come offering beverages. We run with big group of rv people n we go from casino to casino in the summer but this one is no longer listed on route. Not worth the stop.

Was this review helpful to you? 
(Updated: July 19, 2015)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Poor

There games are set meaning they are set to lose and win on specific days I have a lot of photos of hitting the same thing on a machine on 2 separate days and took picture wasn't paid out the same.

Was this review helpful to you? 
(Updated: July 12, 2015)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Avoid this Place

Must say I've played at Gun Lake several times. Each time I leave I ask myself why I went back. The slots very seldom pay out. They are very stingy giving Bonus turns. Even with Bonus Rolls the payout is very limited. To say the slots are tight is an understatement. There is only ONE $5 Blackjack table with lots of folks waiting to play. The casino makes more money on slots so why have more $5 tables, right? The food in Sandhill Cafe is fine. The servers are nice, but it takes a while to get your food. I live in Grand Rapids and Gun Lake is the closest casino. I think driving to Four Winns, Little River, or Firekeepers is probably a better deal if you want to win.

Was this review helpful to you? 
(Updated: February 09, 2015)
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Stop crying

Ok, so you play against a machine. The machine is called a slot machine. You put money in and you don't win so you feel the place sucks? Really?
It's a machine. Learn a new game. I love the "too tight" comments. That's my favorite. You need to learn the laws of gaming and gaming regulations.
Keep putting money in a MACHINE...

The place is clean, great food and great service.

Was this review helpful to you? 
(Updated: February 07, 2015)
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Horrible Payout

Horrible Payout, I live in Grand Rapids but will gladly drive the extra hour and a half to drive to Soaring Eagle in Mount Pleasant. Gun Lake has Horrible Payout.Might as well just hand your money to the attendant at the door and get back in your car. "Jackpot Capitol of Michigan" What a Joke and False Advertisement.

Was this review helpful to you? 
(Updated: September 13, 2014)
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Not good to me

Played a penny slot for 4.60 a pull max bet, two hours later I won 100 free spins, I won one dollar and eighteen cents after. One hundred free spins, enough said

Was this review helpful to you? 
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Worst casino in Michigan

I have been to every casino in Michigan, and I thought fire keepers was bad. I have never seen such horrible slot, table pays, and players club in my life.
You can see the suits walking around glad handling the customers who drop a lot of money. I have been there often on since they opened, and I have never had anyone come up to me and ask me how I was doing. Of course I would've given them a piece of my mind, so it's probably a good thing.
I'm only 30 minutes away, but I will drive to an a half hours to Traverse City, or blue-chip.
Never going back, gun lake......... Just wait until another casino opens up that's closer, you will lose 70% of your customers.

Was this review helpful to you? 
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Horrible casino and management

This is by far the worst casino I have played at. I only play blackjack and fed up playing the silly mind games the pit boss plays. I don't use a players card or want one but they persist on asking me 2-3 times while playing. I was playing one on one with the dealer and was betting the max $1000 per hand. I had been running hot and pressing hard. I had four yes four pit bosses all staring me down, and typing away on there computers. I found this behavior very disgusting and petty. When I cashed out they wanted my ID. I said no pay me out. It took about a half hour to get paid out and they kept insisting on ID, until they could not provide anywhere where it's says it's needed. Was I being stubborn? Yes. But I was extremely ticked off at the shoddy and intimidating behavior of the pit.

I'll never set foot in that place again, its a small time waste of space that doesn't like paying out.

Was this review helpful to you? 
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Tight!!

TIGHT!! NEED I SAY MORE.

Was this review helpful to you? 
(Updated: June 03, 2014)
Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

use to be better

I understands slots are set and it's all luck but the last year compared to when they first open appears to be very low pay-outs ... they also have the lowest points for players club cards in the state .... but the staff is great...

Was this review helpful to you? 
(Updated: April 20, 2014)
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

tight & free slot play reduced on weekends

It seems as though you can win during the first hour of play then everything goes south after that. Playing slots used to be fun when you could win enough to play a while, not any more. I have also heard lots of large jackpots and the big jackpot announced but never heard anyone screaming with joy. One time I was in the bonus when someone won the big jackpot and the free $25 didn't register on my machine. I was told the next time I came down it would be there for me. The reason I was given was with that issue it had to go through their Las Vegas management. It took six weeks!! Another issue is the monthly free players club money they send you in the mail is reduced on the weekends, that is a bunch of crap!! Also on their free slot play the machines are slow and have to register on each spin, makes one wonder?? After it took an hour for a host to talk to us, he gave us $40.00 for the restaurant. When we went to get the food to go...we were told we could not get it to go!! They were too busy!! Totally disgusted with this place, will NEVER go back again!!

Was this review helpful to you? 
(Updated: February 15, 2014)
Overall rating 
 
3.2
Slots 
 
5.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0

WINNING!

I LOVE THIS CASINO I WIN MORE MONEY HERE THEN ANY OTHER CASINO IN MICHIGAN. I'M GOING AGAIN TOMORROW.

Was this review helpful to you? 
(Updated: December 22, 2013)
Overall rating 
 
2.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

Seems Tough to Win Here!

I live less than 30 minutes from Gun Lake and will never go there again. Slots are tighter than any I have ever played and you get nothing for free slot play or promotions. Maybe if enough of us get fed up and stop going they will learn how to treat their customers right!!!!!!!

Was this review helpful to you? 
(Updated: November 14, 2013)
Overall rating 
 
3.0
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

Can't seem to win in this place

We have been to this casino 25-30 times sine it opened and the slot payouts are always the same. Unless you hit a jackpot, (which I question some of them that are announced) you will never leave there with any of their money!! They want a hotel and a bigger casino and want the patrons to pay for 110% of it, and then some. We decided to give up on the place and head back to Traverse City. It's well worth the gas money up there,or any where else for that matter.

Was this review helpful to you? 
(Updated: March 18, 2013)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Too Bad So Sad

I'd been hoping for this Casino to get the go ahead and open for over ten years since it's in my home area. Now that it's open I'd have to tell my friends to avoid going since the payouts are so bad and table limits are high. It's not uncommon to go through $500 in a couple hours without playing anything bigger than quarters! If they get the least bit busy on the tables even during a week day, they raise the minimums to $10 or higher. Some times it looks like they would rather have people waiting to play a $5 table while the other higher minimum tables set empty. Makes no sense to me at all. I think the sooner the "Station Casinos" management team is gone the better off GLC will be. This is Wayland Mi., not Vegas! The players club is the biggest joke of all. If you go 2-3 days per week and spend 4-6 hrs. per day playing you will get a whopping 5-10 dollars per week of free play which will last all of 2-3 mins. Same on your Birthday..........maybe a free cookie all the way up to 3X points. BIG DEAL!!!! If your within 1.5 hours of any other Casino in Mi. do yourself a favor and avoid Gun Lake until they change their attitude about how much to payout and how to treat their loyal guests!!

Was this review helpful to you? 
(Updated: February 22, 2013)
Overall rating 
 
2.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

TIGHT SLOTS

The slots at Gun Lake Casino t-i-g-h-t! I understand a casino is in the business to make money and it is our choice on whether or not to visit but it's sad when one isn't even enjoying themselves when they lose hundreds of dollars! It would be one thing if the slots paid out some small winnings but it was not uncommon for me to put a $100 in and not receive anything over a $5.00 hit in return. It's just a matter of time before word starts spreading and the masses eventually skip this casino. The novelty of the "new-ish" casino quickly wore off and I would only recommend going if you have $500 or so in your pocket to throw away in a couple hours!

Was this review helpful to you? 
(Updated: January 30, 2013)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Gun lake casino

Too tight for me, I live close and keep telling myself the odds on the slots can't be this bad. But they are, out of 15 visits in the past year I think i left money ahead 2 times. I plan on losing $100 per hr on slots even betting cautiously, just seems to be the average for me. I won't be back. I don't mind paying for entertainment but it's just not worth $100 an hour.

Was this review helpful to you? 
(Updated: November 12, 2012)
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

gun lake

A total waste of time and money. Tightest slots in the state.

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