Gun Lake Casino Hot

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1.9 (37)
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Details

Address
1123 129th Ave
City
Wayland
State
Michigan
Zip Code
49348
Country
United States
Phone
(269) 792-7777

Toll-free Number: (866) 398-7111
Valet Parking: Free
Restaurants: 1 Liquor: Yes
Casino Size: 30,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Midi-Baccarat, Let It Ride
Overnight RV Parking: Free/ RV Dump: No
Special Features: Food court with four fast food outlets.

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User reviews View all user reviews

Average user rating from: 37 user(s)

Overall rating 
 
1.9
Slots 
 
1.6  (37)
Table Games 
 
1.8  (26)
Customer Service 
 
2.4  (37)
Player's Club 
 
1.8  (37)
Gaming Atmosphere 
 
2.0  (37)
Amenities or Hotel 
 
1.5  (24)
Food & Drink 
 
2.4  (37)
Ratings (the higher the better)
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  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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Played a penny slot for 4.60 a pull max bet, two hours later I won 100 free spins, I won one dollar and eighteen cents after. One hundred free spins, enough said
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by dave September 13, 2014
Last updated: September 13, 2014

Not good to me

Played a penny slot for 4.60 a pull max bet, two hours later I won 100 free spins, I won one dollar and eighteen cents after. One hundred free spins, enough said

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I have been to every casino in Michigan, and I thought fire keepers was bad. I have never seen such horrible slot, table pays, and players club in my life.
You can see the suits walking around glad handling the customers who drop a lot of money. I have been there often on since they opened, and I have never had anyone come up to me and ask me how I was doing. Of course I would've given them a piece of my mind, so it's probably a good thing.
I'm only 30 minutes away, but I will drive to an a half hours to Traverse City, or blue-chip.
Never going back, gun lake......... Just wait until another casino opens up that's closer, you will lose 70% of your customers.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Reviewed by Jim September 09, 2014

Worst casino in Michigan

I have been to every casino in Michigan, and I thought fire keepers was bad. I have never seen such horrible slot, table pays, and players club in my life.
You can see the suits walking around glad handling the customers who drop a lot of money. I have been there often on since they opened, and I have never had anyone come up to me and ask me how I was doing. Of course I would've given them a piece of my mind, so it's probably a good thing.
I'm only 30 minutes away, but I will drive to an a half hours to Traverse City, or blue-chip.
Never going back, gun lake......... Just wait until another casino opens up that's closer, you will lose 70% of your customers.

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This is by far the worst casino I have played at. I only play blackjack and fed up playing the silly mind games the pit boss plays. I don't use a players card or want one but they persist on asking me 2-3 times while playing. I was playing one on one with the dealer and was betting the max $1000 per hand. I had been running hot and pressing hard. I had four yes four pit bosses all staring me down, and typing away on there computers. I found this behavior very disgusting and petty. When I cashed out they wanted my ID. I said no pay me out. It took about a half hour to get paid out and they kept insisting on ID, until they could not provide anywhere where it's says it's needed. Was I being stubborn? Yes. But I was extremely ticked off at the shoddy and intimidating behavior of the pit.

I'll never set foot in that place again, its a small time waste of space that doesn't like paying out.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by George June 16, 2014

Horrible casino and management

This is by far the worst casino I have played at. I only play blackjack and fed up playing the silly mind games the pit boss plays. I don't use a players card or want one but they persist on asking me 2-3 times while playing. I was playing one on one with the dealer and was betting the max $1000 per hand. I had been running hot and pressing hard. I had four yes four pit bosses all staring me down, and typing away on there computers. I found this behavior very disgusting and petty. When I cashed out they wanted my ID. I said no pay me out. It took about a half hour to get paid out and they kept insisting on ID, until they could not provide anywhere where it's says it's needed. Was I being stubborn? Yes. But I was extremely ticked off at the shoddy and intimidating behavior of the pit.

I'll never set foot in that place again, its a small time waste of space that doesn't like paying out.

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TIGHT!! NEED I SAY MORE.
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by chaz June 14, 2014

Tight!!

TIGHT!! NEED I SAY MORE.

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I understands slots are set and it's all luck but the last year compared to when they first open appears to be very low pay-outs ... they also have the lowest points for players club cards in the state .... but the staff is great...
Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Guest June 02, 2014
Last updated: June 03, 2014

use to be better

I understands slots are set and it's all luck but the last year compared to when they first open appears to be very low pay-outs ... they also have the lowest points for players club cards in the state .... but the staff is great...

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It seems as though you can win during the first hour of play then everything goes south after that. Playing slots used to be fun when you could win enough to play a while, not any more. I have also heard lots of large jackpots and the big jackpot announced but never heard anyone screaming with joy. One time I was in the bonus when someone won the big jackpot and the free $25 didn't register on my machine. I was told the next time I came down it would be there for me. The reason I was given was with that issue it had to go through their Las Vegas management. It took six weeks!! Another issue is the monthly free players club money they send you in the mail is reduced on the weekends, that is a bunch of crap!! Also on their free slot play the machines are slow and have to register on each spin, makes one wonder?? After it took an hour for a host to talk to us, he gave us $40.00 for the restaurant. When we went to get the food to go...we were told we could not get it to go!! They were too busy!! Totally disgusted with this place, will NEVER go back again!!
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by dave April 20, 2014
Last updated: April 20, 2014

tight & free slot play reduced on weekends

It seems as though you can win during the first hour of play then everything goes south after that. Playing slots used to be fun when you could win enough to play a while, not any more. I have also heard lots of large jackpots and the big jackpot announced but never heard anyone screaming with joy. One time I was in the bonus when someone won the big jackpot and the free $25 didn't register on my machine. I was told the next time I came down it would be there for me. The reason I was given was with that issue it had to go through their Las Vegas management. It took six weeks!! Another issue is the monthly free players club money they send you in the mail is reduced on the weekends, that is a bunch of crap!! Also on their free slot play the machines are slow and have to register on each spin, makes one wonder?? After it took an hour for a host to talk to us, he gave us $40.00 for the restaurant. When we went to get the food to go...we were told we could not get it to go!! They were too busy!! Totally disgusted with this place, will NEVER go back again!!

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I LOVE THIS CASINO I WIN MORE MONEY HERE THEN ANY OTHER CASINO IN MICHIGAN. I'M GOING AGAIN TOMORROW.
Overall rating 
 
3.2
Slots 
 
5.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Reviewed by wilbur frazier February 15, 2014
Last updated: February 15, 2014

WINNING!

I LOVE THIS CASINO I WIN MORE MONEY HERE THEN ANY OTHER CASINO IN MICHIGAN. I'M GOING AGAIN TOMORROW.

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I live less than 30 minutes from Gun Lake and will never go there again. Slots are tighter than any I have ever played and you get nothing for free slot play or promotions. Maybe if enough of us get fed up and stop going they will learn how to treat their customers right!!!!!!!
Overall rating 
 
2.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Reviewed by Tammy December 21, 2013
Last updated: December 22, 2013

Seems Tough to Win Here!

I live less than 30 minutes from Gun Lake and will never go there again. Slots are tighter than any I have ever played and you get nothing for free slot play or promotions. Maybe if enough of us get fed up and stop going they will learn how to treat their customers right!!!!!!!

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We have been to this casino 25-30 times sine it opened and the slot payouts are always the same. Unless you hit a jackpot, (which I question some of them that are announced) you will never leave there with any of their money!! They want a hotel and a bigger casino and want the patrons to pay for 110% of it, and then some. We decided to give up on the place and head back to Traverse City. It's well worth the gas money up there,or any where else for that matter.
Overall rating 
 
3.0
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Reviewed by bruce laskosky November 14, 2013
Last updated: November 14, 2013

Can't seem to win in this place

We have been to this casino 25-30 times sine it opened and the slot payouts are always the same. Unless you hit a jackpot, (which I question some of them that are announced) you will never leave there with any of their money!! They want a hotel and a bigger casino and want the patrons to pay for 110% of it, and then some. We decided to give up on the place and head back to Traverse City. It's well worth the gas money up there,or any where else for that matter.

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I'd been hoping for this Casino to get the go ahead and open for over ten years since it's in my home area. Now that it's open I'd have to tell my friends to avoid going since the payouts are so bad and table limits are high. It's not uncommon to go through $500 in a couple hours without playing anything bigger than quarters! If they get the least bit busy on the tables even during a week day, they raise the minimums to $10 or higher. Some times it looks like they would rather have people waiting to play a $5 table while the other higher minimum tables set empty. Makes no sense to me at all. I think the sooner the "Station Casinos" management team is gone the better off GLC will be. This is Wayland Mi., not Vegas! The players club is the biggest joke of all. If you go 2-3 days per week and spend 4-6 hrs. per day playing you will get a whopping 5-10 dollars per week of free play which will last all of 2-3 mins. Same on your Birthday..........maybe a free cookie all the way up to 3X points. BIG DEAL!!!! If your within 1.5 hours of any other Casino in Mi. do yourself a favor and avoid Gun Lake until they change their attitude about how much to payout and how to treat their loyal guests!!
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by william March 18, 2013
Last updated: March 18, 2013

Too Bad So Sad

I'd been hoping for this Casino to get the go ahead and open for over ten years since it's in my home area. Now that it's open I'd have to tell my friends to avoid going since the payouts are so bad and table limits are high. It's not uncommon to go through $500 in a couple hours without playing anything bigger than quarters! If they get the least bit busy on the tables even during a week day, they raise the minimums to $10 or higher. Some times it looks like they would rather have people waiting to play a $5 table while the other higher minimum tables set empty. Makes no sense to me at all. I think the sooner the "Station Casinos" management team is gone the better off GLC will be. This is Wayland Mi., not Vegas! The players club is the biggest joke of all. If you go 2-3 days per week and spend 4-6 hrs. per day playing you will get a whopping 5-10 dollars per week of free play which will last all of 2-3 mins. Same on your Birthday..........maybe a free cookie all the way up to 3X points. BIG DEAL!!!! If your within 1.5 hours of any other Casino in Mi. do yourself a favor and avoid Gun Lake until they change their attitude about how much to payout and how to treat their loyal guests!!

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The slots at Gun Lake Casino t-i-g-h-t! I understand a casino is in the business to make money and it is our choice on whether or not to visit but it's sad when one isn't even enjoying themselves when they lose hundreds of dollars! It would be one thing if the slots paid out some small winnings but it was not uncommon for me to put a $100 in and not receive anything over a $5.00 hit in return. It's just a matter of time before word starts spreading and the masses eventually skip this casino. The novelty of the "new-ish" casino quickly wore off and I would only recommend going if you have $500 or so in your pocket to throw away in a couple hours!
Overall rating 
 
2.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by Nate February 22, 2013
Last updated: February 22, 2013

TIGHT SLOTS

The slots at Gun Lake Casino t-i-g-h-t! I understand a casino is in the business to make money and it is our choice on whether or not to visit but it's sad when one isn't even enjoying themselves when they lose hundreds of dollars! It would be one thing if the slots paid out some small winnings but it was not uncommon for me to put a $100 in and not receive anything over a $5.00 hit in return. It's just a matter of time before word starts spreading and the masses eventually skip this casino. The novelty of the "new-ish" casino quickly wore off and I would only recommend going if you have $500 or so in your pocket to throw away in a couple hours!

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Too tight for me, I live close and keep telling myself the odds on the slots can't be this bad. But they are, out of 15 visits in the past year I think i left money ahead 2 times. I plan on losing $100 per hr on slots even betting cautiously, just seems to be the average for me. I won't be back. I don't mind paying for entertainment but it's just not worth $100 an hour.
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by Local January 29, 2013
Last updated: January 30, 2013

Gun lake casino

Too tight for me, I live close and keep telling myself the odds on the slots can't be this bad. But they are, out of 15 visits in the past year I think i left money ahead 2 times. I plan on losing $100 per hr on slots even betting cautiously, just seems to be the average for me. I won't be back. I don't mind paying for entertainment but it's just not worth $100 an hour.

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A total waste of time and money. Tightest slots in the state.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by dave November 11, 2012
Last updated: November 12, 2012

gun lake

A total waste of time and money. Tightest slots in the state.

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I have been playing at Gun Lake Casino since they opened last year! Let's just say I won't be going there anymore! Not bc I lost and I'm a whiney loser but bc I don't feel like I'm getting fair play. I play blackjack and slots if I win. They have a crazy rule that u can't split aces more than once which happened to lose me about $100 on one hand. But that is not why I'm writing this review. I am writing this review bc I have put several thousand dollars thru their slot machines and I have decided that they r the tightest machines I have ever played...u almost have to force them to pay by dumping hundreds into them...which doesn't always work out so well. Their free play for slots sucks. I played a similar amount at 4 winds in new buffalo, mi and received at least $300 to $400 in free slot play plus a couple free nights at the hotel. At Gun Lake Casino I received about $100 total in free slot play and a voucher for $40 for food which was only good for one day. Bottom line, avoid this casino if at all possible. Give ur money to someone in need instead! They didn't make over $100 million the first year in business by paying people that walk thru the door. So remember that before u take too much cash in that place. Not to mention its small, dealers suck (but have improved since opening), it's smoky as hell (and I'm a smoker), and busy as hell on weekends. Oh they also raise their table games minimum bet to $15 for bj on Friday and sat. Night...and that's only 2 tables..the rest are $25 minimum and up...just go somewhere else that is at least being watched by a gaming commission! Learn from me please and don't make the same mistake!
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by zach October 20, 2012
Last updated: October 21, 2012

GUN LAKE CASINO REVIEW

I have been playing at Gun Lake Casino since they opened last year! Let's just say I won't be going there anymore! Not bc I lost and I'm a whiney loser but bc I don't feel like I'm getting fair play. I play blackjack and slots if I win. They have a crazy rule that u can't split aces more than once which happened to lose me about $100 on one hand. But that is not why I'm writing this review. I am writing this review bc I have put several thousand dollars thru their slot machines and I have decided that they r the tightest machines I have ever played...u almost have to force them to pay by dumping hundreds into them...which doesn't always work out so well. Their free play for slots sucks. I played a similar amount at 4 winds in new buffalo, mi and received at least $300 to $400 in free slot play plus a couple free nights at the hotel. At Gun Lake Casino I received about $100 total in free slot play and a voucher for $40 for food which was only good for one day. Bottom line, avoid this casino if at all possible. Give ur money to someone in need instead! They didn't make over $100 million the first year in business by paying people that walk thru the door. So remember that before u take too much cash in that place. Not to mention its small, dealers suck (but have improved since opening), it's smoky as hell (and I'm a smoker), and busy as hell on weekends. Oh they also raise their table games minimum bet to $15 for bj on Friday and sat. Night...and that's only 2 tables..the rest are $25 minimum and up...just go somewhere else that is at least being watched by a gaming commission! Learn from me please and don't make the same mistake!

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Their machines are too tight! Drink all the free pop and Coffee you can, because that's all they will give you. If you do decide to go, "PROCEED WITH CAUTION" PLEASE!
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by someone September 22, 2012
Last updated: September 23, 2012

Too Tight For Me!

Their machines are too tight! Drink all the free pop and Coffee you can, because that's all they will give you. If you do decide to go, "PROCEED WITH CAUTION" PLEASE!

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... We live only 10 miles from the Gun Lake Casino, so we have been there several times! I have TWO WORDS for this Casino "IT SUCKS!"... We too would rather drive farther for a better time.
Each time we have been 'hosed'... they could care less if you have a bad gaming experience. YOU WILL NOT even get a little 'play money' back! We have tried almost every Casino in Michigan and have to say the place smells bad... because the ventilation system is horrid. The moment you walk in the lobby door, the odor is noticeable. You may as well save your money for a Casino 'watched' by a gaming commission.
I do have ONE nice thing to say about this Casino... The Coffee is VERY GOOD! Grab one on your way out the door and call it your 'hundreds of dollars' cup of java! That is ALL this Casino will give YOU!
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Jane August 01, 2012
Last updated: August 02, 2012

The Worst Casino In Michigan?

... We live only 10 miles from the Gun Lake Casino, so we have been there several times! I have TWO WORDS for this Casino "IT SUCKS!"... We too would rather drive farther for a better time.
Each time we have been 'hosed'... they could care less if you have a bad gaming experience. YOU WILL NOT even get a little 'play money' back! We have tried almost every Casino in Michigan and have to say the place smells bad... because the ventilation system is horrid. The moment you walk in the lobby door, the odor is noticeable. You may as well save your money for a Casino 'watched' by a gaming commission.
I do have ONE nice thing to say about this Casino... The Coffee is VERY GOOD! Grab one on your way out the door and call it your 'hundreds of dollars' cup of java! That is ALL this Casino will give YOU!

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IT WOULD BE MORE FUN TO USE A LIGHTER AND BURN YOUR MONEY.YOU WILL NEVER WIN.BUT SOME GAMBLERS DONT KEEP TRACK OF ALL THE MONEY THEY PUT IN.IF YOU PUT IN $1800 AND WIN $1200 YOUR NOT A WINNER YOUR -$600.NO ONE WINS HERE THEY PAID OFF THIS NEW BUILDING IN LESS THAN 1-YEAR. DONT GO AVOID THIS CASINO.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by DEANGMAN July 31, 2012
Last updated: August 02, 2012

Not Fun For me

IT WOULD BE MORE FUN TO USE A LIGHTER AND BURN YOUR MONEY.YOU WILL NEVER WIN.BUT SOME GAMBLERS DONT KEEP TRACK OF ALL THE MONEY THEY PUT IN.IF YOU PUT IN $1800 AND WIN $1200 YOUR NOT A WINNER YOUR -$600.NO ONE WINS HERE THEY PAID OFF THIS NEW BUILDING IN LESS THAN 1-YEAR. DONT GO AVOID THIS CASINO.

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Gun Lake Loosen your slots!!! Food is usually great and I am a picky eater. So glad you can smoke....a real plus! They have non-smoking areas for all the non smokers so I don't know why they are all whinning AGAIN? They have the whole state of Michigan non smoking...give me a break....babies.......
Overall rating 
 
2.4
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0
Reviewed by jj July 01, 2012
Last updated: July 01, 2012

Gun Lake

Gun Lake Loosen your slots!!! Food is usually great and I am a picky eater. So glad you can smoke....a real plus! They have non-smoking areas for all the non smokers so I don't know why they are all whinning AGAIN? They have the whole state of Michigan non smoking...give me a break....babies.......

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We used to go quite often to Gub Lake Casino but the payouts on slot machines are very poor. Last month I had 280 free spins on a 45 cent penny machine and half way thru I got another 8 spins for a grand total of 288 free spins, the outcome, $36.40. And, this is not the first time this event has happened to me here, we are going to eat the gas bill and head to Four Wins or Little River. I don't play cards so I can't comment on that, the rest of the casino seems okay except for the slot payouts, and I might add, I only live 8 miles from the place.
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0
Reviewed by Trebor May 25, 2012
Last updated: May 25, 2012

Tight slots

We used to go quite often to Gub Lake Casino but the payouts on slot machines are very poor. Last month I had 280 free spins on a 45 cent penny machine and half way thru I got another 8 spins for a grand total of 288 free spins, the outcome, $36.40. And, this is not the first time this event has happened to me here, we are going to eat the gas bill and head to Four Wins or Little River. I don't play cards so I can't comment on that, the rest of the casino seems okay except for the slot payouts, and I might add, I only live 8 miles from the place.

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Because Gun Lake is only 35 min from my house I was naturally drawn there. However it has turned out that the 8-10 trips to this casino has totally caused me to want to give up gaming entirely! I had the fortunate(or perhaps unfortunate) opportunity to win a $450 and $250 jackpot there plus a few smaller amounts but I have succeeded in losing all of that and much more in my pursuit of that life changing jackpot at this casino! I have never been to a casino that has so little to offer. I concur with the other reviewers the smoke is atrocious and the amenities are lacking. Food is pretty sad and limited. Because I have seen a few people win here I think it could happen to me! Ha not over the long run. I am constantly walking the floor looking for a machine that might pay. I go back to the machines I have played before and they appear to be different machines...tighter and no fun what so ever. I just had a really bad session this week here and I must vow to never return before I lose any more money that I can't afford to lose. I just returned from Las Vegas too and had a couple of nice wins there...I don't ask for much would be happy to break even and just play on my winnings. Well I have to face the facts...it will never happen at Gun Lake casino. Why is it so busy? I don't get it! And during their giveaways it is impossible to find a decent machine!

I look forward to not beating myself up on the return drive home from this casino ever again!!
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Andy March 09, 2012
Last updated: March 12, 2012

I MUST NEVER RETURN!!!

Because Gun Lake is only 35 min from my house I was naturally drawn there. However it has turned out that the 8-10 trips to this casino has totally caused me to want to give up gaming entirely! I had the fortunate(or perhaps unfortunate) opportunity to win a $450 and $250 jackpot there plus a few smaller amounts but I have succeeded in losing all of that and much more in my pursuit of that life changing jackpot at this casino! I have never been to a casino that has so little to offer. I concur with the other reviewers the smoke is atrocious and the amenities are lacking. Food is pretty sad and limited. Because I have seen a few people win here I think it could happen to me! Ha not over the long run. I am constantly walking the floor looking for a machine that might pay. I go back to the machines I have played before and they appear to be different machines...tighter and no fun what so ever. I just had a really bad session this week here and I must vow to never return before I lose any more money that I can't afford to lose. I just returned from Las Vegas too and had a couple of nice wins there...I don't ask for much would be happy to break even and just play on my winnings. Well I have to face the facts...it will never happen at Gun Lake casino. Why is it so busy? I don't get it! And during their giveaways it is impossible to find a decent machine!

I look forward to not beating myself up on the return drive home from this casino ever again!!

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I will never go back. It took too long to get blackjack tables then the dealer ripped me off. I placed a $40 bet and pointed to hit me. The dealer skipped i said hit me, he said no you didn't. Oh yes i did and of course he pulled a 5 which on my 2nd hit that would had been a 21 the 5 gave him 17. Then, the visit before that, i was up $350 i cashed in my chips and ended up getting $17. i was a bit tipsy and it was obvious i was told the remaining was on my players card of coarse it was not this place will steal from you I have never returned and will never go back again....
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Angel February 09, 2012
Last updated: February 09, 2012

Scammed?

I will never go back. It took too long to get blackjack tables then the dealer ripped me off. I placed a $40 bet and pointed to hit me. The dealer skipped i said hit me, he said no you didn't. Oh yes i did and of course he pulled a 5 which on my 2nd hit that would had been a 21 the 5 gave him 17. Then, the visit before that, i was up $350 i cashed in my chips and ended up getting $17. i was a bit tipsy and it was obvious i was told the remaining was on my players card of coarse it was not this place will steal from you I have never returned and will never go back again....

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This is not a good casino at all. I was playing a slot machine and I count the number of spin before I got to the bonus round: 109 spins. Now, in the 12 free bonus spins I won 40 cents. People this casino just keeps taking your money.
Overall rating 
 
4.3
Slots 
 
5.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0
Reviewed by sam mc January 11, 2012
Last updated: January 13, 2012

I Don't Like the Place

This is not a good casino at all. I was playing a slot machine and I count the number of spin before I got to the bonus round: 109 spins. Now, in the 12 free bonus spins I won 40 cents. People this casino just keeps taking your money.

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Gun Lake Casino offers as much of a variety as possible with their slot machines. Table games are very limited and there are no $5 blackjack tables. Players must wager higher denominations, even if just learning how to play. Customer service was very good, the best experience we had there was how nice the team members were and offered to cash tickets where we were sitting, instead of looking for a cashier or kiosk. The players club seemed to be the biggest joke. The people seemed very fake and unhappy. You must earn 5,000 pts (play $5,000) give/take to get only $5 in rewards or free play? There is no privacy for high rollers, I noticed "stalkers" watching the high limit players. There is NO hotel. The nearest location is at least 10-15 minutes away. The food wasn't great, but it wasn't bad. The prices were good for the amount of food and quality of food we received. I was very disappointed with our visit, and we will not be traveling another two hour drive to visit here again. Also, the slot machines are very tight. We ended up leaving short over $470 after starting with $500.
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
4.0
Reviewed by Mike Smith January 07, 2012
Last updated: January 07, 2012

Seriously, a joke.

Gun Lake Casino offers as much of a variety as possible with their slot machines. Table games are very limited and there are no $5 blackjack tables. Players must wager higher denominations, even if just learning how to play. Customer service was very good, the best experience we had there was how nice the team members were and offered to cash tickets where we were sitting, instead of looking for a cashier or kiosk. The players club seemed to be the biggest joke. The people seemed very fake and unhappy. You must earn 5,000 pts (play $5,000) give/take to get only $5 in rewards or free play? There is no privacy for high rollers, I noticed "stalkers" watching the high limit players. There is NO hotel. The nearest location is at least 10-15 minutes away. The food wasn't great, but it wasn't bad. The prices were good for the amount of food and quality of food we received. I was very disappointed with our visit, and we will not be traveling another two hour drive to visit here again. Also, the slot machines are very tight. We ended up leaving short over $470 after starting with $500.

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I have been here quite a few times. I live close and I have never been to a worse casino. Bonuses are almost impossible to get, then if you do get lucky to get a bonus, you don't win more than a dollar or two. If you're planning on going to this casino plan on losing everything you bring in a very short time. I will not be back and hope this will save you some money too. Go to any other casino, you have a way better chance there.
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by jim November 18, 2011
Last updated: November 18, 2011

this place is horrable

I have been here quite a few times. I live close and I have never been to a worse casino. Bonuses are almost impossible to get, then if you do get lucky to get a bonus, you don't win more than a dollar or two. If you're planning on going to this casino plan on losing everything you bring in a very short time. I will not be back and hope this will save you some money too. Go to any other casino, you have a way better chance there.

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After reading many bad reviews I was hesitant to go to Gun Lake. Here's my review. PROS- Customer service is great, the entire staff was friendly and available. The food was what I expected, pretty good. The casino is small but still has a decent slot selection. Everything is clean and nice looking., Not smoky at all. Table games are good, dealers are great. Drinks aren't overpriced. CONS - I can see how this casino would be very crowded on weekends. Their player's card is a joke. The slots DO NOT PAY OUT. Very stingy. I'm ok with losing money as long as I can play for awhile. Not here! You lose lose and lose. I talked with a few other patrons and this seemed the norm for Gun Lake.
Overall rating 
 
3.4
Slots 
 
2.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Reviewed by Trenton October 26, 2011
Last updated: October 26, 2011

Good casino

After reading many bad reviews I was hesitant to go to Gun Lake. Here's my review. PROS- Customer service is great, the entire staff was friendly and available. The food was what I expected, pretty good. The casino is small but still has a decent slot selection. Everything is clean and nice looking., Not smoky at all. Table games are good, dealers are great. Drinks aren't overpriced. CONS - I can see how this casino would be very crowded on weekends. Their player's card is a joke. The slots DO NOT PAY OUT. Very stingy. I'm ok with losing money as long as I can play for awhile. Not here! You lose lose and lose. I talked with a few other patrons and this seemed the norm for Gun Lake.

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I called the Gun Lake Casino and spoke to a Security Person a week before we were going there with our Motor Home and asked about overnight RV Parking. He said it was allowed and explained to me where we should park. While our RV was being serviced in Grand Rapids, we drove our Jeep to the Casino and verified with the Security Person at the door where we should park our Motor Home for staying overnight. She went outside with us and pointed to the area for RV Parking. Two days later, when we arrived with our Motor Home, we parked in the area where the two different Security Personal had told us to park for the night. Shortly after parking there a Security Person came to our door and told us we needed to park in a lot by a building across the street for overnight parking. After following him and pulling into the lot he stopped and said he was just informed by his boss that they do not allow any overnight RV Parking. After quite a discussion about the situation and being told we could not park overnight, we left. While on the way home, I called the Security Supervisor, who was quite rude. He said they have a policy for no overnight RV Parking and there was no changing his mind. Evidently this was never told to the Security Personal that deal with the public since we dealt with 3 who were not aware of this policy. This was a Thursday and the regular parking lot wasn't even 25% full. Needless to say, we do not plan to patronize the Gun Lake Casino again. Also, the slot machines are very tight. Several people had mentioned that.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Sandy August 23, 2011
Last updated: August 23, 2011

Huge Disappointment

I called the Gun Lake Casino and spoke to a Security Person a week before we were going there with our Motor Home and asked about overnight RV Parking. He said it was allowed and explained to me where we should park. While our RV was being serviced in Grand Rapids, we drove our Jeep to the Casino and verified with the Security Person at the door where we should park our Motor Home for staying overnight. She went outside with us and pointed to the area for RV Parking. Two days later, when we arrived with our Motor Home, we parked in the area where the two different Security Personal had told us to park for the night. Shortly after parking there a Security Person came to our door and told us we needed to park in a lot by a building across the street for overnight parking. After following him and pulling into the lot he stopped and said he was just informed by his boss that they do not allow any overnight RV Parking. After quite a discussion about the situation and being told we could not park overnight, we left. While on the way home, I called the Security Supervisor, who was quite rude. He said they have a policy for no overnight RV Parking and there was no changing his mind. Evidently this was never told to the Security Personal that deal with the public since we dealt with 3 who were not aware of this policy. This was a Thursday and the regular parking lot wasn't even 25% full. Needless to say, we do not plan to patronize the Gun Lake Casino again. Also, the slot machines are very tight. Several people had mentioned that.

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Upon my visit I found the casino too small, the machine were placed too close to the tables. The food was like eating at a fast food joint, nothing fancy at all. It was very smoky, like playing and eating in an ashtray.
The slots were most stingiest I have ever played, and you have to wait quite awhile just to get a seat at a card table.
Considering other places in the area, I'd rather spend my money and time at Firekeepers.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Robert Thompson July 18, 2011
Last updated: July 18, 2011

Not An Enjoyable Place

Upon my visit I found the casino too small, the machine were placed too close to the tables. The food was like eating at a fast food joint, nothing fancy at all. It was very smoky, like playing and eating in an ashtray.
The slots were most stingiest I have ever played, and you have to wait quite awhile just to get a seat at a card table.
Considering other places in the area, I'd rather spend my money and time at Firekeepers.

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I have visited Gun Lake twice now and both times I was extremely disappointed in how stingy EVERY machine in the place was. I play all over the country {literally} and am an admitted gambleaholic. I bet everything from the penny slots to the $100 machines when I go into a Casino just so I can get a fair idea of how the place plays and pays. There were no $100 machines at Gun Lake but there were several that you could spin $25 at a clip of two coins as well as one machine that you could spin 9 credits at $10 per credit= $90 per spin. I played those for awhile as well as every possible denomination down to pennies and they all were consistent in their lack of payout. I did hit one jackpot for $1200 on a $5 machine while betting 3 credits a spin = $15 that was gone again in less than an hour. At most Casinos you WILL lose your money in the slots but they will kick a little back now and then to keep it fun. NOT AT GUN LAKE THOUGH. I bet at every end of the spectrum and they just kept robbing me straight away with a VERY rare small kickback. Even if/when you got a bonus on a game it often paid back less than the amount you wagered for a single spin. I used to think Soaring Eagle was the tightest followed by FireKeepers but now there is a new King of stingy and it goes by the name of Gun Lake Casino. This place will honestly NOT last because of this and the reviews it is getting online. There is too much competition nearby for people to go where they lose all their money fast. I spoke with several people in the Casino as I do at all that I go to because I want to know if others are having the same experience I am or if it's just my bad luck. The people at this Casino ALL said they felt it was MUCH worse than FireKeepers and Soaring Eagle too and many said they would not be back. This review is not coming from a guy who is a sore luck loser who got broke at the place. I'm just an honest player that wants others to hear an honest review. My opinion is if you can go elsewhere, I'd strongly recommend it because your money will NOT last as long at Gun Lake. If you're like me, you don't mind losing it but you'd like to have some fun along the way. You won't experience that at Gun Lake.
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by buzmike June 30, 2011
Last updated: June 30, 2011

Gun Lake has tightest slots I've ever seen

I have visited Gun Lake twice now and both times I was extremely disappointed in how stingy EVERY machine in the place was. I play all over the country {literally} and am an admitted gambleaholic. I bet everything from the penny slots to the $100 machines when I go into a Casino just so I can get a fair idea of how the place plays and pays. There were no $100 machines at Gun Lake but there were several that you could spin $25 at a clip of two coins as well as one machine that you could spin 9 credits at $10 per credit= $90 per spin. I played those for awhile as well as every possible denomination down to pennies and they all were consistent in their lack of payout. I did hit one jackpot for $1200 on a $5 machine while betting 3 credits a spin = $15 that was gone again in less than an hour. At most Casinos you WILL lose your money in the slots but they will kick a little back now and then to keep it fun. NOT AT GUN LAKE THOUGH. I bet at every end of the spectrum and they just kept robbing me straight away with a VERY rare small kickback. Even if/when you got a bonus on a game it often paid back less than the amount you wagered for a single spin. I used to think Soaring Eagle was the tightest followed by FireKeepers but now there is a new King of stingy and it goes by the name of Gun Lake Casino. This place will honestly NOT last because of this and the reviews it is getting online. There is too much competition nearby for people to go where they lose all their money fast. I spoke with several people in the Casino as I do at all that I go to because I want to know if others are having the same experience I am or if it's just my bad luck. The people at this Casino ALL said they felt it was MUCH worse than FireKeepers and Soaring Eagle too and many said they would not be back. This review is not coming from a guy who is a sore luck loser who got broke at the place. I'm just an honest player that wants others to hear an honest review. My opinion is if you can go elsewhere, I'd strongly recommend it because your money will NOT last as long at Gun Lake. If you're like me, you don't mind losing it but you'd like to have some fun along the way. You won't experience that at Gun Lake.

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I WOULD RATHER DRIVE 2 HOURS TO SOARING EAGLE THEN GO TO GUNLAKE THATS 10 MINUTES FROM MY HOUSE, THEY ARE STEALING MONEY FROM PEOPLE. EVEN WHEN YOU GET A BONUS ROUND, BETTING MAX BET, YOU ONLY GET UP TO 10 DOLLARS IN A BONUS ROUND. COME ON GUNLAKE!!!!! I WOULD SUGGEST NOT TO GO THERE, YOUR GONNA WASTE YOUR TIME AND MONEY, MAKE THE EXTRA TRIP AND VISIT FIREKEEPERS OR SOARING EAGLE. BECAUSE I KNOW I WILL NEVER GO BACK TO GUNLAKE.


Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Adela June 27, 2011
Last updated: June 28, 2011

I WONT GO THERE.

I WOULD RATHER DRIVE 2 HOURS TO SOARING EAGLE THEN GO TO GUNLAKE THATS 10 MINUTES FROM MY HOUSE, THEY ARE STEALING MONEY FROM PEOPLE. EVEN WHEN YOU GET A BONUS ROUND, BETTING MAX BET, YOU ONLY GET UP TO 10 DOLLARS IN A BONUS ROUND. COME ON GUNLAKE!!!!! I WOULD SUGGEST NOT TO GO THERE, YOUR GONNA WASTE YOUR TIME AND MONEY, MAKE THE EXTRA TRIP AND VISIT FIREKEEPERS OR SOARING EAGLE. BECAUSE I KNOW I WILL NEVER GO BACK TO GUNLAKE.


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I have been to this new casino about 20 times thinking that it would pay out but NOTHING. I cannot believe how tight this casino is. They have already paid their taxes and are 66 million richer in just 3 months. That says alot. I usually go in the morning with about $100 and it is gone in about 45 minutes and I play video poker. I am done going to this casino and have started going back to firekeepers which is starting to pay out alot more. Dont waste your time at this casino.
Overall rating 
 
2.4
Slots 
 
1.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Kara Miller June 03, 2011

Gun Lake Casino a RIP OFF

I have been to this new casino about 20 times thinking that it would pay out but NOTHING. I cannot believe how tight this casino is. They have already paid their taxes and are 66 million richer in just 3 months. That says alot. I usually go in the morning with about $100 and it is gone in about 45 minutes and I play video poker. I am done going to this casino and have started going back to firekeepers which is starting to pay out alot more. Dont waste your time at this casino.

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