Lucky Eagle Casino & Hotel Hot
Toll-Free Number: (800) 720-1788
Rooms: 65 Price Range: $99-$135
Suites: 4 Price Range: $138-$265
Restaurants: 5 Liquor: Yes
Valet Parking: No
Buffets: L-$10.95/$14.95 (Sun) D-$14.95/$22.95 (Fri/Sat)
Hours: 8am-4am/6am (Fri/Sat)
Casino Size: 75,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Pai Gow Poker, Three Card Poker, Keno, Bingo
Overnight RV Parking: No
Senior Discount: Various specials Mon if 55+
Special Features: 20-space RV park ($25 per night)
Lucky Eagle is probably the worst casino experience you can have. Their slot machines are terrible at payouts and the more you bet the quicker you lose. This casino doesn't believe in trying to provide entertainment, just get as much money as possible from the patrons. Avoid the gaming room in the hotel. You may get into a bonus round on the slot machine but most of the time you won't win ANYTHING in the bonus. Numerous nights I have gotten into bonuses at least 9 times or more and 7 out 9 times I got absolutely no bonus winnings at all. That was on a MAX bet. On a couple of occasions I put a $100 bill in a machine and bet the max of $5 a spin. In 20 spins there were no payouts whatsoever. When you do get a bonus that pays, it usually only pays you a few dollars more than what you spent to get into the bonus. It attracts a lot of attention but those people don't know that you spent $130 to get in the bonus and you got paid $132. They just think you hit it big. I managed to get into a bonus which gave me 60 spins for 5 scatters, the third spin in I hit another 5 scatters for 60 more spins, then retriggered additional bonus spins for a total of 188 free spins. Out of the 188 spins, only 12 spins paid anything, thats including the retrigger spins. I was top tier in their rewards program which gives me point multipliers of 10x on certain nights. With the multiplier it is pathetic on how much comp points you earn. On a night without the multiplier, I have gambled over $700 and made less than $5 in comp points for the evening. I earned enough points in 6 months to continue my tier level for the next year and their kiosks even stated that, but Lucky Eagle decided to change their rewards program and cut all my rewards even though I had earned enough points to continue it for the next year. Numerous times when it Free Play or Multiplier night, their computer systems aren't working so you can't get your Promo Free play or the Comp Point Multiplier is tracking your spending. The casino makes NO attempt to compensate the patrons when this happens, they just tell you sorry, the system is offline and they are working on it. This casino in my opinion is the worst casino in Washington state.
WAS our Favorite Casino/Hotel
We went to Lucky Eagle in Rochester, Wa nearly once a month. Loved the Hotel and either broke even or won playng the tables and slots. Loved to play poker plus it was non-smoking. There is a non-smoking slot area, too, that we did very well in. Teh customer service is excellent, food is good, and the staff is very friendly.
We are sorry to say we won't be going back, though. As club members, we were notified that the casino will no longer hold poker games after January 17, 2015. Guess they couldn't make enough on poker even though alot of folks enjoy playing a relaxing game during their stay. Though we are long time patrons, since the opening of the casino and before they built the hotel, we will take our money elsewhere.
Found Lucky Eagle
I live in Oregon. Oregon Casino are Ok but found them tightening the slots and payout on table games bonus that was making trip painful. Took a trip to lucky eagle about 1 year ago. Hotel stays are good, staff very helpful, Non smoking slot room great, Food choices good, Buffee is good the fried shrimp great. Always have some special games in the bar, one free shrimp on Mondays. Payout bonus on pai gow could be higher. video,poker payout could be better, only 4 machines. Has single deck black game. But over all I have many positive trips.Freeway drive from Portland Ore is easy.
Thanx for the Fun Time. Mike
Disappointed with slot return
This is the fourth visit this year and stayed in hotel all times. Hotel is excellent and service is great. The problem is that I have noticed the slots are getting tighter and tighter on each visit. That wasn't the case last year, in fact they seemed to have an above average return. Just got back after visiting three Oregon casinos this week and in comparison have made a decision not to visit Lucky Eagle again for the near future. They need to practice a little less greed and a more competitive attitude with other casinos in the area. Don't waste your gaming funds at Lucky Eagle.
Back again. Video poker machines good to mike. Hotel staff are very good. Hotel coffee very good with supply cream. Stay even on regular slots. Food still great. Centralia and the Aberdeen shopping good. Stayed two nites and had great time.
No Smoking gaming great. Made money on machines!
Stayed one nite in the hotel good. Gaming in the casino area not too bad for smoke. Can also go to the Non smoking slot room. I won on the slots. The table games blackjack and dice and other games have good rules 3 dollar blackjack. Good breakfast in sitdown rest. The buffet was better that good. All the people were very friendly. Will be back soon. the video poker machine was very good to me.
They make the shearing more bearable
Let's face it--slot playing in Washington State is a zero sum game. You're gonna lose, especially if you play slots at the wrong time. Keep an eye on the ATM vs the Ticket Redemption machine line for starters. The Lucky Eagle sets its machines at 96%, which is about as good as you will find in this state. I still lose almost 2 for 1 at the Lucky Eagle, which is far better than I could say about any other casino in the area. At least they have a grasp on making the experience of parting with cash as bearable as possible. If you play long enough to get a Preferred status in their Players Club, they send nice comp offers to you that others don't. They offer you a free night in their new hotel, which has a nice, clean pool; non smoking rooms, HDTV, a new free breakfast room, and friendly service. The Class two slot rooms in the hotel are fun to play small amounts just to get the bonuses figured out on the machines. In addition, the Players Club also gives out free slot play coupons, and a coupon good for a free meal in one of the restaurants. The food isn't spectacular, but it won't kill you either. In addition, waitresses bring around trays of soft drinks throughout the gaming area, which is much more pleasant than the shrill chirping of "cocktails" found in other casinos in the Seattle area. The staff is very friendly, and tries to take an interest in every patron, which can be difficult to respond to if you have been violently sheared by a slot machine that didn't get the memo about the 96% payback. If you decide to play in Washington, this is the best gaming experience you can have around here. And whatever you do, don't ruin it by playing rush hour to last call. Save your pennies for the morning hours, and spend the evening drinking free pop by the hot tub.
And a good time was had by all
This is a great casino to spend a few hours in and enjoy food and drink! There is a good variety of slots, except my personal favorites Kronos and Queen of the Wild. Staff is very accommodating and friendly, casino is clean, and there is a nice gaming atmosphere. The hot dog cart was a nice plus and the dogs were scrumptious.
Love the Lucky Eagel
On our anniversary trip around WA we enjoyed the Lucky Eagle for a couple of days. We had dinner at the buffet one evening and the food was good, nice selection. The deli was ok. The sit down cafe was the best for breakfast..actually it was the only choice..the buffet has very limited hours and days. The casino is long and has a huge selection of machines. A nice sized non smoking area. We were staying in our rv and they have a park under constuction with reasonable rates. Just a concrete slab with electricity for now. Shuttle from casino to your rig for free.
Dont gamble just eat
Slots tight like anywhere else. But if you like Dungeous crab go on their Crab night I believe on
Sat. You'll love their Crab feed.
nice place to spend a few hours. pay offs suck and for the food it's ok to over cooked, not the best. They need more help to clean up
around the buffet area. Too much food on the floor just doesn't look good. the help they have for serving could be better rating them -10
not the friendly ones
Break from the routine
Lucky Eagle is not our regular casino, but we go from time to time to break up the routine. We always have a great time. The food is always great. Love the self service soda. The hotel is a wonderful addition and we enjoy the pool after a long night of gambling. Customer service has always been good, but we miss Willie since he retired.
I am always amazed at the reviews as people complain about losing - that's why they call it gambling! We have never walked away with a lot of money, but we stick to our budget and have a good time.
What's More Fun: Slots or a Root Canal?
This week I tried a little experiment. I decided to compare the entertainment value of playing slots at the Lucky Eagle with getting a root canal.
First, the root canal. Beautiful office, friendly staff, cool 80's music, free drinks, dentist just back from surfing in Maui, and quick, relatively painless drilling and filling. The bill was about 1,500 bucks, of which my insurance covers 1200 and the rest is a tax write off. And today, my teeth are feeling better.
Now to the slot play at the Lucky Eagle. In an attempt to avoid the "sucker" times at "the loosest casino in the Northwest", I played on a Monday afternoon--no extra comps, no buses, and a Senior/locals day. Second Monday of the month. Timing is everything in a tribal casino, right?
I walked into the Lucky Casino about 1 PM. Beautiful facility, friendly staff, cool 80's music, free drinks, tribal members STILL surfing in Maui. VERY prolonged, painful drilling and filling. The bill for a full afternoon of play at 1.00 bets was about 900 bucks, of which none of my insurance covers and I get no tax write off. And today, my rear end feels TERRIBLE.
After flushing thousands of dollars down the toilet at every tribal casino in Western Washington and NEVER finding that big "jackpot"and walking out a "winner" once every nine times, I think I've found my new "addiction". Instead of driving a older car to a place where almost everyone FROWNS and complains about how much they've lost since they arrived, I'm gonna give my money to the nice dentist who tells me up front how much my visit will cost, delivers what he promises EVERY time, and makes me want to show off my new teeth by SMILING.
I do not do buffet. I always LIKED the deli until this past Sunday. I always get a 1/2 sandwich & fries. No more, you took it off the menu. I do not want soup, as that is the only way to get a 1/2 sandwich now. So I tried a burrito which should have been scrambled egg, meat,cheese,tater tots& salsa. First of all it was a fried egg not scrambled , the tater tots were inside the burrito.SOGGY!!!! I threw it away after 2 bites. Also the salsa is 95% water. Will bring my own lunch from now on.
Win as much as I lose, good variety of slots
Have visited this casino several times and generally do quite well considering the odds always favor the house, not into table games so cannot really comment on those although I do hear people cheering fairly often so I guess someone's a winner. Quite frequently I will either come out with what I went in with or up a few dollars, usually spend a couple of hours there and bets on the slots average around 50/60 cents.
Like most casinos the atmosphere is generally smokey and this can be off putting if you are a non smoker or have COPD, the non smoking section doesn't really have a great variety of machines although they have table games in there I've never actually seen anyone playing at them.
The staff have always been very polite, even in the restrooms, they make you feel welcome and seem to appreciate that you have chosen their casino, If you are a first time player they are very helpful and take the time to ensure that your experience with them will be a good one.
Food is average, the buffet is too open for me, I prefer to eat in a booth with a little more privacy but have been to far worse than that one. Tried the steak bar one night and although the steak was good the wait to get served wasn't. I was eating alone and felt like I was invisible, the room was packed and claustrophobic.
Overall, I give this casino the thumb's up and will be going there again
BEST Black Jack Odds in State, WORST Customer Serv
I am primarily a Blackjack player. My Girlfriend likes slots, so I play them with her sometimes. We've had about the same luck here as we have at any of the many Casinos we've been to. slots are pure luck, some days you win some days you lose. I will say, the selection of games is a bit less here then other places in WA/OR/BC that we've been to.
We've stayed in the Hotel. It's not fancy. It's a clean, fair priced, no frills room. About on a Motel 6 level, but fine for the price. They do send coupons in the mail to people in their players club for free or reduced rooms (Usually Sunday-Thursday.) We've stayed there for free several times and for $60 a few times. not bad, really.
This place has the WORST comps of ANY CASINO in WA. I Played 6 hours at $50 a hand on Blackjack and I had a whopping $3.26 in food comp available on my card from my play! WOW! For example, had I had the same play at fairly nearby Red wind Casino, I would have earned $150-$200 in CASH BACK that I could cash out THAT DAY or use the points to pay for food (which if you use your card for food there, it's 50% off. So, if your bill is $20 for food, they only take $10 off your card... Sweet!) I complained to the pit about the comps, I've asked if its a mistake? surely a someone who's played an average hand of $50 a bet for six hours in a row should have at least enough to get a meal, right? Nope. There was no mistake.
The dealers are either rude or seem uninterested in doing their job, as a rule. There are a few fun dealers, who do a great job, just as in any Casino there are a few on staff who are poor, but in this case the good dealer is the exception, not the poor one. I complained to management once. The lady told me I could fill out a comment card, but she admitted that it wouldn't do much good because the dealers in question were Native and their Jobs were "protected." You get unpleasant dealers who don't smile, who look away. Who make no effort what so ever to try to make it a fun atmosphere. that is their job! To make it fun so we enjoy risking our money! Right?
As for the variety of table games, it's a good mix. BEST BLACKJACK GAMES IN THE STATE! They have double deck and Single BJ tables with 3/4 deep penetration. Outstanding. Sure, you can't double after split and can only double on 10 and 11 on pitch games, but they do allow surrender on BJ and no Casino in WA can beat a single deck game with 3/4 deep pen. Craps has 5x Odds which is decent (Red Wind has 10x odds though)
The food is average, slightly bland typical Bar/Casino food. I'm not a big buffet guy. I've eaten their buffet once and it was fine, not great, but not awful. Just okay. One complaint about the food is that they close EARLY. SOMETHING should be open at midnight on a Saturday night in a Casino? Right?
So, in conclusion, Service sucks. The whole attitude of the place is not customer driven. Oddly, the people in the Players Club are VERY helpful, friendly and professional. It's just the staff on the floor is VERY poor, which means the most to me because that is who I interact with the most. If you are a slot player, I'd go elsewhere, just because of the extremely poor Comps offered here (Besides the Free reduced rooms, which are only on low volume days were the rooms would likely be empty otherwise, they want you there to GAMBLE) If you can stand the rude dealers (or get lucky and get on of the few GOOD ones) the single deck game is the most beatable, most countable BJ game in the state. The PIT is CLUELESS, often too busy BSing with regular players or each other to actually spot a card counter, Trust me...I have a 60" LED TV that this game paid for sitting in my living room ;) A few of the female pit bosses do have fantastic asses tho, so that's a bonus! If there was a focus on customer service on the floor, and a few tweaks here and there, they'd have a winning formula. As it stands now, unless you are a pro-level card counter and can tolerate rude service, go elsewhere.
have to agree
I have to agree with the last review by Mike...the slots are terrible out there lately....played 4 different games in 3 hours this week and only saw 4 terrible bonuses....and don't make any large wagers ....they just take take take on the big buttons. They have been awfully low on customers out there lately tho'....time to stay away.
Win some, lose more
After the positive feedback here, I thought I would try out the Lucky Eagle. I went on a Wednesday afternoon last week, and this Tuesday afternoon this week. The staff is friendly, the hotel is nice, and the deli has great food. But I came to play the slots. Last week I came out ahead, but it took a long time. The bonus games are very small here, so the money has to be made on the regular paylines. This week, the "suck money" button was switched on for the entire afternoon, making for some terrible gaming. I'm not sure if it has to do with the 90 room hotel expansion, or the "comp multiplier" promotion dates. Anyway, I wound up way down from last weeks gains. Hang on to your wallet, folks. The Lucky Eagle is good when its good, but terrible when its bad.
what else are you going to do?
The Lucky Eagle casino is always dirty and smoky. The staff is very uppity especially the managers, security, and the dealers. I call the buffet the barfet, food is bland and semi warm and forget a refill on your drink. Can't find a parking spot even tho it's not that great a place but what else are you going to do in Oakville?
the food is always good and servers pleasant
First casino I was ever in, found others pay much better, have better food, by far, better service. They do have good entertainment. Monday senior meals are inexpensive enough, crab is pre frozen, tastless, prime rib is usually overdone and dry, jsut can't win here for losing.
First of all, we love the casino. We do not like the buffet because it is dirty. Start with the floor. The salad bar is a joke. The food is ok. The service is bad. Hot plates at the salad bar? Those people need to be trained. If I ran my resturant like they do I would be ashamed to open in the morning. The next item please put some keno machines in like game king multi-game. It will make my day. The keno they have now is a joke. No players!
Horrible casino. Blackjack dealers have extremely poor skills -- frequent misdeals Pit bosses are terse and disrespectful.
This was my one and only visit to Lucky Eagle. I agree with a previous poster who said that the casino caters to "regulars." And, I also agree that the dealers tend to lose focus on the gaming and the players. It is a bit hard to describe how badly the employees handle customers.
I've been to casinos all over the world, and the Lucky Eagle is one of the most unprofessional. I don't really care if I win or lose at gambling, because it is just entertainment for me. But, the attitude and lack of judgment by the Lucky Eagle staff and management made my visit just awful.
The only good thing is the high limit on pass line odds (5X) at the craps table.
I will never play at the Lucky Eagle again.
Slots are very generous!!
I've been here twice and I've always come out with more than I came in $$$$$.. Will definitely come here more often. I've tried all other Casino's in such as EQC, Red Wind, Muckleshoot, and Tulalip and this place is far more superior in my opinion. Maybe It's just my LUCK! But hell this is the place to be if you want actual payback from slot machines.
Hotels Books out Nightly!
My husband and stopped in on a Tuesday night to stay and play for our "date night". Unfortunately the hotel was already booked solid, and the very friendly clerk at the counter let us know they fill up almost nightly!! The casino itself was beautiful inside and out. All the staff we interacted with were very friendly, and we got an extra $5 to start the night on the slots, when we joined the players club. Will definitely go again, but book a room in advance.
Slots pay good!!
We drove from Seattle after reading the reviews. Also I had lost a ton of $ at Snoqualmie the day before. Had some really good payouts which made up for what I had lost the previous day plus some. The buffet was small but filling and the desserts were great. Loved the machines and will go back there when I fly to Seattle next year.
Great Casino - if you're a local
Lucky Eagle is a great casino - if you are a regular. However, if you are visiting occasionally, DON"T expect great service. The employees focus on the "regulars" and if they don't know you by name, you will get mediocre service, attention, and gaming at best.
My rating of the table games is based on the Craps tables, where I found the dealers more interested in chatting with each other than watching the bets. Several times, I had to remind the dealer to pay my bet - in only 2 hrs at the table. Additionally they did not show the professional conduct I would expect of craps dealers in knowing and remembering your bets. I have seen good craps dealers remember the betting styles of 8 players at the same time (table holds 16 players, 8 at each end, and a dealer for each end), and the game was going fast. They will even help with calculating odds bets, and suggest other bets that are similar style... When I was at the table at Lucky Eagle, there were no more than 6 people on the whole table at the peak, and most of the time, there were 3... yes, just 3 people playing - very slow - and they ignored me, and couldn't remember what my regular bets were.
The food is always good, and most of the food servers are very pleasant, helpful and hard working. Although, again, I saw our waitress spending a lot of time at the table of people she knew, and only gave us adequate service. Lucky for us, other servers stepped in to help us, and they were very pleasant.
My rating of the gaming atmosphere is based on the smokiness. There is really no reason for the casino to seem smoky anymore. With proper ventilation, a non-smoking player should be able to play right next to a smoking one, and not be overly bothered. I will say, it is WAY better than it used to be - but alas, it still has a ways to go.
One last comment, I was at the craps table for over 2 hrs, and never saw a waitress. I was dying of thirst and had to leave just to get a drink. There is a really helpful, self-serve soda fountain - but I would've liked a beer.
A good casino to visit
The buffet is great. I play blackjack. They routinely cut just one deck out of a 6-deck shoe game.
Double down on any first two cards, double down after a split,late surrender. (I'm talking 6-deck shoe game here). They also have a 4-deck shoe game that utilizes a continual shuffling machine. So what I'm saying is that The Lucky Eagle offers a "player friendly" blackjack game. They also have slots, Spanish 21, roulette, craps, and keno of course.
Wow, what a great casino.
As a kinda hobby of mine, we stop at most casinos around the country. I do not spend a lot but look for design and fun. Lucky Eagle is certainly one of those places. The personnel from the Club people to the gal who serves the drinks are way above average. Place is clean and welcoming. The buffet, though small, was delicious with lots of hot variety and taste. Cooks behind counter were friendly and really seemed glad to see you there. Will definitely go back there on our next trip to WA and suggest you give it a try.
Steakhouse a hidden jewel!
The food in the deli is plentiful and well prepared, as is the buffet...but the steakhouse is one of the best kept secrets in the Northwest! All the steaks are Prime (from Australia I think), always prepared perfectly. The ambience is quaint, non-pretentious, yet very professional. Everything was impeccable, the food out of this world and the prices are dirt cheap compared to Seattle! Don't miss the streakhouse or the Seafood Buffet on Friday & Saturday nights!!!