Muckleshoot Casino Hot
Toll-Free Number (800) 804-4944
Restaurants: 5 Liquor: Yes
Valet Parking: Free
Buffets: B-$18.95 (Sat/Sun) L-$14.95/$18.95 (Sat/Sun)
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Spanish 21, Baccarat, Mini-Baccarat, Poker, Pai Gow Poker, Caribbean Stud Poker, Three Card Poker, Four Card Poker, Bingo
Overnight RV Parking: Free/RV Dump: No
Senior Discount: $2 off buffet Mon-Thu if 55+
Special Features: Two casinos in separate buildings, one is non-smoking. Buffet discount for players club members.
Horrible Slots/Decent Buffet
Had the chewiest, toughest rib eye steak at the Muckleshoot Casino once and got reimbursed after complaining by email which was nice...it was embarassing because I paid with points for 8 of us celebrating a birthday. One of our party got sick after eating the king crab...other meals were okay...but two out of 8 isn't very good for their best offering. I stick to the buffet from now on during seafood nights on the weekend. The rest of the time, it's just not worth the cost for lackluster offerings and lukewarm bad Chinese food.
You can kiss my a**
You may be the biggest! But you are by far the absolute WORST casino I have ever seen!!! You are so tight on your slots that you couldn't pull a pin out of your ass!! You would think you would get tired of pissing people off!! Your casino is dirty, your staff is ride & you don't pay a damn thing!!
I come in with my wife every fri and play 140.00 in slots. 2 years ago i loved your slots. Yes i would lose but would have winning nights once every 5 or 6 visits now i havent made a penny in over a year. The people playing around me all say how tight the machines are now. When i come in with 140.00 you take it in first 20min. I dont mind losing the money i bring in for entertainment but i do mind when you dont anymore let me have fun losing it. You guys have very select random machines that pay great but the 60 around them are horrible. That means as a business ur making 60 customers unhappy and 1 happy instead of balancing it out between some of the other machines.i havent won a thing in over a year and everyone is complaining how tight triple fortune dragon has become.not how i run my business.
Don't like your money? Play here!
First things first, the facility is well played out, the have a nice sized non-smoking Casino that is by itself, larger than many other tribal casinos whole properties are. The staff is usually friendly, but as typical of many tribal casinos, there are a fair number of Natives that work here who really don't care about customer service because they know that their job is protected based on their Bloodlines, regardless of how well they do their job or not.
SLOTS: decent selection, pretty tight but not the worst I've seen.
PLAYERS CLUB: one word, horrible! I should be able to play in ANY Casino for a decent average bet for a couple of hours and, win or lose, earn enough points to buy a $10-15 meal. You used to be able to here, but not now. They have special "promotions" where on certain days or certain hours you earn "3x" or "5x" points. That all sounds great until you realize the shell game they are playing. What they do is lower the rate points accumulate to an absurdly low level and then promote "multiplayer" days as if its some big deal. Really, 6x crap points is still crap.
HOTEL: ha-ha. No Hotel. Not so cheap flea bag motel a few miles down the street, however!
FOOD: Pretty decent, for a Casino. I've eaten at all of the venues and while nothing here is outstanding, it's not bad either.
DRINKS: Ridiculously tiny complimentary soda/coffee self serve cups. These are so small, that I almost feel a need to rinse and spit because they aren't a whole lot larger than a Dixie cup ;) So, what happens here is that the line gets backed up because people either fill two cups up or fill one, down it and then fill it back up. Seriously, they look super cheap and unclassy by offering tiny cups. Not a big thing, but also not cool. I mean, you'd think they'd want people at their tables or machines playing and not making several trips to the refreshment counter. Just stupid business in my opinion.
TABLE GAMES: Lot's of variety. That sounds like it would be a good thing, but when all but a few choices have terrible house edges. The only truly playable table games offered here, that have fair odds of winning are Baccarat and Craps. That's it. So, you say wait, "They offer Blackjack. That is supposed to have decent odds if played correctly, right?" Well, if the playing rules and conditions are fair, yes. But they are NOT here. They do offer a $1/Blackjack game. BUT it pays even money on blackjacks! Horrible game, odds wise. They offer a single deck game that pays even money on blackjacks unless they are BJ's in the suit of diamonds. They offer another black jack variant where the dealer pushes on 22, EVEN IF you have 21. Spanish 21 is offered, but that's a foolish game to play because the 10's are all removed from the decks. Their 8 deck shoe games have all of those carnival games mentioned above beat in their unplayability, however. They are dealt from an automatic shuffler that has the most non-random and biased shufflers, consistently. Here is the SCAM with these (this isn't just a Muckleshoot thing, its many, if not most auto shufflers in use today) So, the cards are shuffled up in to biased shuffles. You will see ruthingd clumps of low cards and high cards over and over again, show after shoe, day after day. What happens is when high cards are running, the dealer will have a made hand and often push the players "20." Conversely, when a clump of low cards come out (often in almost ORDER) the dealer with show a "bust" card but will have plenty of low cards coming out to make their hand and the players stay on stiff hands of 12-16 thinking the dealer has a good chance to "bust" and they will win. This rarely happens and the dealer often looks very "lucky" when they turn their starting dealer up card of "6" in to 20 or 21 over and over. You'll hear people say, "wow! That's amazing!" Sorry, it's not "amazing", it's planned.
All of the other table games offered are your typical carnival fare, Four Card Poker, Pai How, etc... Stay away!
Craps does have decent betting odds here, so that's okay. The Baccarat pit is decent, too.
The table games are so awful here that I live two blocks away from Muckelshoot and I drive 30 to Red Wind where they have hand shuffled double deck black jack if I'm in the mood to play Blackjack. I only play Baccarat and Craps here. I'd suggest you do the same unless you wanna tempt fate, but don't say I didn't warn you!
ENTERTAINMENT: They often have some thing bands come through their club Galaxy and sometimes have comedians and other shows. It's usually free or very reasonable, so that's a good thing!
OVERALL: Ok food, tight slots, terrible table games (stay away if you like your money!) Nice facility, large non-smoking section, ok
Food Is Good, But Slots Ok
Just recently been having a hard time understanding the slots here, my favorite Copper Dropper has either been down and not working or working but acting weird. I noticed last month and June 2015, Copper Dropper pays out good when Its acting right. Recently my eyes hurt watching the machine spin. Could someone fix the problem so I can go back to play, only machine I like. Thank You
Spice Bay Buffet
I am an Auburn resident and have gone to eat at the Spice Bay Buffet at the Muckleshoot Casino on average once a month for about 10 years. On March 22nd was the last time that I ate there.
As everywhere, the prices are on a steady climb, but the selection and quality of food has deteriorated to an extremely low level. There was no more dungeness crab, only King crab legs with yellow meat, obviously frozen and thawed 3 or more times.
What was presented as prime rib would not even cut it as stew meat. Alpo comes to mind. When I asked for sausage I received a 2 inch peice and was informed that this was the portion per trip to the cutlery station. There was an abundance of macaroni, pizza, and pot stickers, that I could have filled my plate with.
For less than half the price you can eat at the Hibachi Buffet in Auburn, which is better, by far, than what the Muckleshoots offer.
My advice is, eat somewhere else and with the money you save, you can gamble at the Muckleshoot Casino. Heck if you spend five hundred bucks up there they may even comp you a box of animal crackers.
Slots are so tight!
The slots here have got to be the tightest around, it was impossible to even get up on any of them. The only way to make any money here is to bet a lot and hope you hit something on the first couple of spins. Machines rarely hit bonus rounds and good spins are rare!
seems for entertainment only
They are the biggest and best at taking your money...that's about all....cannot stand their payout system,lets you in the bonuses several times with no good payouts...over and over and over...also their machines are on timers and only payout if any...on certain bet amounts at certain times...
When is it the right time to play here?
O.K., I have to reply to a post I read further down this review section ("Go For Gaming") two years ago. The recommendations therein have cost me a lot of money in Washington Tribal casinos, including the Muckleshoot. What Mrs. Playright is promoting in the review is what is called the "Time Zone" system of slot playing. It sounded really good, and I would get in my car and drive the 45 minutes or so to this casino to try this system at all of the wonderful times mentioned in the review, and them some more.
My conclusion: It doesn't work.
Well, first there's the actual payback issue.
How much are the Mucks giving back via the network prom chips? State law says they must give back 75%, and most casinos around here give back 88% to 94%. That often means that you lose half of your initial bankroll on a machine, get a quarter of the bankroll back, play that down, do that a few times, and then maybe get a bonus game at about 10% of your bankroll, and then get a quarter of your original bankroll back. Then you have to decide what to do, because most of that 88-94% payback has already passed by you on the screen, or some of it has been siphoned off to a "Big Win" somewhere else in this massive casino. But that's not all.
Second, there is the issue of what denomination is paying out cash.
Anyone who was spent more than an hour at the Muckleshoot has had the experience of getting bled at their machine, when all of a sudden, someone sits down next to them, plays a high bet (or a ridiculously low bet) for 30 spins or so, and hits a huge Bonus Win. Twenty bucks on a dime bet, 300 bucks on a dollar bet, stuff like that. My experience has taught me that these big hits happen quickly and for no apparent reason at all, since it it easier to lure someone into an addiction with a huge surprise win after a few spins versus a painful bloodletting of 300 spins or more just to get the bankroll back. Who would want to do that? Why, only an addict would, of course.
Third, there is also the issue of what network is paying out cash.
Since everything is on a network, it's tougher to figure out which machine out of the thousands here is going to give you a nice payout. Perhaps it makes sense to play a different bet on the same bank of machines as that guy next to you that is cussing, banging the button, and shaking his head in disgust. Unless all of that cash from your network is going to another jackpot or straight to the tribal vault. You really don't know, and the size of this place has often left me with the feeling that once my bankroll was in a machine, I could never find it and get it back.
Fourth, and last, there is the issue of which weekdays are really the best.
The Time Zone system assumes that everyone got drunk and dumped all of their cash after work or on the weekends, and all we have to do is find the right time in an empty casino to get it back. Well, I have tried Sunday nights, and I haven't had much luck, especially when the casino was empty. Sometimes I would get lots of Bonus games, but they would pay low and just take the bankroll back and forth. I have tried Mondays and Tuesdays, but it takes a lot of costly trial and error to decide if that means 8 AM, 10 AM, or 1 PM. Then there is also the issue of paydays, SSI days, holidays, and beginning or end of the month cycles at the casino. It starts to feel like the Skinner Box experiment where I am trying to discern patterns where there are none.
In conclusion, the Muckleshoot has pointed out to me that there really is no system that keeps me from getting screwed in a Washington Tribal casino. If you aren't sure when to play, ask the Muckleshoot employees when they play and win at the machines.
If your idea of a hobby is to try to get that elusive cash like the Wiley Coyote chasing that pesky Roadrunner, than keep playing here.
Still no improvement
Well, another one bites the dust.. We were there 3 years ago and it has not improved since then. This casino is the tightest, most non-paying casino I have ever seen and we go to a lot of them around the country. It is ridiculous. I saw no one winning anything on regular spins or bonuses. I had 3 different bonuses and the most I won was $4.20. Won't go back to this one. Fairly clean but staff not visible nor smiling. Very dark inside even though they seemed to have done some remodeling. Very busy but as one guy said, it is because they send out freebie and drawing coupons to draw people in. Otherwise, he feels it would be empty. Be warned, not a good place and certainly not fun because you feel you are being ripped off.
In a nutshell, Las Vegas payback on slots can be from about 86% to 101%. This entire state has NO LAWS on this. THIS is why you get ripped off every time you go here or Redwind casino or Tulalip. Craps tables are VERY suspicious also. While I can't explain it outright, when I get on one and the comeoo\ut roll hits 2, eight times in a row?
The state cannot do anything about the slots or the percentages paid back either. They pretty much own Olympia. Save your money and go to Vegas.
First time there
I just recently moved to the area, and love to go the casinos. I have lived all over the country (including Vegas) so needless to say I have some Casino experience. I was excited to hear that I now live near a casino, so I couldn't wait to check it out. Boy was I disappointed! My game of choice is slots, so I can't really review the quality of the table games. Muckleshoots slot machines are so out dated, I couldn't believe that they didn't have one of the newer group games...or other slots like that. The more modern ones I have seen are mostly based on shows or movies. My favorite ones are Wizard of Oz and Ebay (sounds strange, but is actually a lot of fun). The machines looked dirty and the place seemed really dark. I spent a couple of hours there and never was up. I got one bonus and it was a terrible payout. It was really disappointing. Plus there alcoholic drinks are extremely overpriced....do they not realize the more you drink the more you gamble?? Does any one know of a better more modern casino in the area? Thanks
had a bad experience
I was dicusted by the security and this establishment! I was not happy with my experience. I was not allowed back in this establishment to find my girlfriend i had brought after i stepped outside to get some fresh air, yea i had a couple drinks when i was allowed in the muckelshoot. while i was held back from finding my girlfriend she was groped by several males while she was waiting for me to return to her! we will not ever return to this uablishment!I have never in my life felt so helpless thanks muckleshoot!
THEY ARE VERY STINGY!
It appears they are luring players in with all these gimmicks that sound wonderful, but when you actually sit down at a slot machine to play, it just eats you alive! And how in the world is it that the blackjack dealer wins, like, 99% of the time?!?! You sure do feel used and violated, I've lost quite a bit of money there. I realize we all win some, lose some, but it sure would be nice to actually win something other than fifty cents here and there.
Submit complaint NON-existant payouts and staf
Ugly, tight, rude. That sums it up. They are making money hand over fist but can not have a clean updated facility? I have played there for years, you used to get great service and your money would last a few hours. Now, you can drop $100 in 30 min with low bets, and never get offered a beverage. I lost $400 one night in a few hours in one section and never saw anyone offering drinks. The Player Card Rewards stinks. Lost over $3000 in a month a got a few $20 coupons. Really?? I hate the Biggest and Best and won't be returning. I will take my money to another local casino that knows how to treat their customers. I am sure lots of others are doing the same, they are not as busy as they used to be. Take my advice, don't waste your money, they will take it and leave you feeling violated and used.
Not the best in the Northwest!
The slots are old and there are too many of the same. Need new slots! The buffet is the worst one in all the casinos we have been in, food is tasteless, old, left out too long. All the specials from the past are gone, no more steak and eggs for a good price. The birthday gifts are cheap and trash. They forget that most of their guests are seniors and need to cater to them. No more senior discounts on the buffet on weekends. If they have a good thing going, they will find a way to screw it up. Bad slots, bad food, bad customer service and most of all management that is not in tune with its customers.
How to Win? Don't Go!
I have to agree with Steve Kramer's assessment of this place. The place is so big that your money just disappears from the local bank of slot games you are playing on and rarely returns. Using Mrs. Playwright's advice on going at a favorable time, I went during the midday right after a busy weekend. The machines I played took over 500 spins to produce any kind of bonus game, changing several times. And the hit frequency was running about 20%. There was a higher roller playing nearby (4.50/spin), and he doubled, then lost everything (about 1500.00) in 40 minutes. On top of that, this casino is so big and dark that security is poor for the audience it attracts. I noticed one guy watching my gaming area for over two hours. Sure enough, when I went to get some cash from a well-used ATM machine to continue playing on my machine, I returned to an empty balance. At least someone has figured out how to win at the Muck. The casino loves to point out its "first in Washington State to win over a million bucks" payout which occurred last March on a Quick Hit. Assuming that the tribe grudgingly pays out 75% per their compact with the Tribal Gaming Commission, does this give you an idea of their marketing strategy and how it affects your play on their server (aka sucker) based gaming system?
1. If your idea of gaming entertainment does not include losing several hundred dollars every time you go the Muckleshoot, don't plan on playing slots for more than one hour at a time.
2. Schedule that hour either on Sunday night from 10:00 to midnight, or from 4 to 5 pm Monday or Tuesday.
3. From the aforementioned hours, plan to give your winnings back half of the time because they might adjust the server to drain you down, and enjoy watching you on their cameras squirm in their empty casino.
Muckleshoot Poker. Stay Away
Tried out this place a few times for poker. Depressing room, with depressing gamblers.
Their 4/8 limit game plays like a NL game. Long waits all of the time. Totally not worth the drive.
I've been to Muckleshoot more times than I care to recall and have only walked away a winner twice; once for $100 and once for $200. Hell, I can't even recall being "up" then putting it back it. All the slots seem to do is take; they've GOT to be the cheapest around. Very few "wins" even exceed your initial bet. I've eaten there once and the breakfast was good, though WAY overpriced for a casino. Hey, you're already getting my money; give me a deal on food anyway....Unfortunately, the other casinos within striking distance of South King County are even worse, so we're forced to drive a fair distance but hey, whatever it takes!
Don't play here!
Just went to "Washington's biggest" today. Monday afternoon, 3 to 6 pm. What a joke! The machine I played on had a sneaky little payline scheme on it. Cash was converted to "credits"--3 cents equal one credit. So? This makes a 60 cent bet a 1.80 bet, except that your payout/bonuses are calculated at .60 cents versus 1.80; and the payline gets very skimpy when your wager falls below .90 per spin. After losing lots of money (I was up once in 3 hours), I watched even higher rollers destroy their payroll in minutes. It was a turkey shoot on the slots floor. I'm not going back.
So I have been going to muckelshoot for 6 months now and have spent tons of money and no payout I do max bet and still nothing I have tried the bingo absolutely nothing I'm sick and tired of this casino I'm never going to spend another dime there. I didn't plan on winning a lot just enough to play for a little while and be happy and go home but no I have wasted too much money and time there and the customer service there is bad and they were rude. I talked to the manager and he did nothing. I would rather drive farther just to spend my money at a different casino then go back.
Go for gaming, not for pictures
I have been going to the Muckleshoot for about 3 years now, and I admit, I win some, I lose some. If you go on a thursday, friday or saturday, you are just more likely to lose your money. Why? Those are the nights that everybody is out. Those are the paydays so people are out blowing their paychecks of course. Around the first of the month, I am sure that people are spending up there SSI and disability paychecks there, so, that may not be the best time to go, however, I like to go on Sunday nights or mondays and tuesdays during the day, when everybody is at work, and I do get better payouts. Today? I put in 20 bucks, and leave with over 500. Sometimes you hit on the machines, sometimes you just don't. I like a lot of the machines they do have, but there are others I try to stay away from. They are integrating more vegas style games, in fact, some of the games I played today were the ones I played 2 weeks ago in vegas.
Their buffet? I went there once. I was not impressed with it whatsoever, especially the ballistics gel they try to pass off as fruit gelatin. Its gelatin alright. You cant cut through this thing easily, I would hold on to my steak knife if I were you. The drinks are a little bit pricey, but in ANY casino, you will pay more for your drinks, but the drinks I have gotten were also made by a heavy handed bartender, so I got what I paid for at least. I miss their old restaurant they had by the poker tables (cookaburra's), as it had a smoking section, but after the remodel, the fry bread was no longer free, (one of my favorite things there) and some of the staff at the new restaurant were rude and would completely ignore you unless you did a little jig to get there attention.
I have received pretty good customer service from them, and they have acknowledged me when I made a complaint about the bathrooms. Another reason why I don't like to go on the weekends, too many drunk women walking into the bathroom, that don't flush or leave the stalls dirty. Drinks everywhere, smoke butts, yes. But on the weekdays, when things are slower, its a much cleaner atmosphere.
I don't make it a point to think about what color the walls are, or the carpeting, that's not why I am there. I admit, the Snoqualmie casino, is a much brighter atmosphere, and it does not smell so heavily of smoke. They have made it a point so far to keep it smelling somewhat flowery/fruity. However, the muckleshoot is bigger, and they put more time and energy into maintaining the casino floor, not picking out the right potpourri that will soothe the senses. There could be a little more light, that would be nice, but oh well. You go to gamble, not to take vacation pictures. I like that they have bingo separately, you don't have to walk through a huge floor just to get to the bingo hall, or crawl over the many people flittering about the rows. I am not crazy about the bingo, because they tend to call fast and some people just can't keep up.
THE POINT IS: If you want to go and have a chance at winning, go on one of the aforementioned days, not on Friday or Saturday when half the people are intoxicated and are slapping the machines like its going to magically give them a bonus. Also, don't go expecting some grand casino. This is not the Luxor, this is not the MGM Grand, and it is not the Bellagio. You are not going to get a high quality casino here. But you are going to get what you come for on the good days, which is cash.
Fair to Middling
Went on SB Sunday mainly for slots and the seafood buffet. Surprisingly, it was not at all crowded. For $25 per person, the buffet was only fair. Shrimp, uncracked dungeness crab, some tiny steamed clams, some little salmon patty things, and some baked talapia where about all I remember of the seafood, although I'm sure there may have been some other minor things I missed. No mussels, oysters, or prepared seafood dishes or variety of fish. It really didn't even seem like a seafood buffet, or worth it for the money. There were other things, and we had a nice average buffet meal--only gripe was not enough seafood to call it a seafood buffet and charge a premium for that.
We were pleasantly surprised to see that the slot machine inventory has been updated since our last visit several years ago, At that time, they were still running the likes of Double Diamond and Red White and Blue, with a sprinkling of the nickel novelty bonus machines of that period ( like Jackpot Party, Texas Tea etc.) Now they at least have replaced most of that stuff with a lot of more current penny machines, like Wolf Run and other stacked wild/bonus spin types, although they are still behind the Tulalip in my opinion. And their penny machines did not pay well at all on this one visit compared to our normal experience on these at Tulalip.
This is a very large casino with a lot going on, and I don't feel as negative about it as some others seem to. I didn't find it particularly "dirty", or anyone unfriendly. They are less greedy about drink prices here than at Tulalip-- $3.75 for a 16 oz draft Alaskan here compared to $4.25 for a 12 oz bottled Bud at Tulalip, for example. All in all, not a place I would "avoid" by any means. ( Note that I was forced by this site to rate hotel, table games and players club even though I have no opinion on these).
On a recent trip out west, my wife and I spent a few hours at the Muckleshoot to kill time waiting for our flight from Seattle. The only thing I can say is this casino should be shut down by the state of Washington. To begin with the place is a filthy mess. Ashtrays are overflowing at every slot machine, and the machines themselves have not been wiped down in years. Bathrooms are a total mess; besides a horrible smell they are flooded and totally unsanitary. I truly have no idea how this place can pass any type of health inspection. The slot machines in this place are also extremely horrible. Most of the machines are at least 3 years old or more and are extremely tight. It looks like the machines were purchased from the casinos in the Mississippi gulf after hurricane Katrina. I spoke to some of the local residents during my time there and they all shared my same thought. Most of them referred to the place as a run down pig sty. The service was terrible and waitresses rude. There were not many food choices and as dirty as the place was really did not have an appetite in this casino. All I can say if you are visiting the state of Washington go see the beautiful city of Seattle and stay out this poor excuse for a casino
Muckleshoot at least has somewhat decent paybacks
Sure the place isn't "elegant" like snoqualmie, but at least you can win there and play a bit.. Whereas at snoqualmie you lose everything in 10 mins, and have to drive an hour to get home.
For me it is about where I get the most play for my gambling dollar, and that is at muckleshoot. Paybacks are at least 5 percent higher then anywhere else I've played.
Also you can buy cigs with points. BONUS!
The Muck is hit or miss....I have not hit. The biggest problem I have is that I've spent $2,500 there in the past 2 months and NO return....each visit is less than an hour and POOF!....money gone. I hear about people getting rewards sent to their home, but none for me...and I ALWAYS use my players card.
Their slots are getting tighter and tighter...and tighter. I would not recommend this place due to my failed return in this place, $500 in 30 min with a mid-size bet?
All I hear is people cursing and yelling from losing. Statistically I am behind, hence my anger. Go there to dance and drink.....don't expect anything else.
Win some Lose some
Muckleshoot has $5 Blackjack tables all night unlike Snoqualmie and the slots are more reasonably priced. For instance, at Snoqualmie you'll find most slot machines start at 2 cents or higher and at Muckleshoot it's 25 or 30 cents. You still might not win, but at least your money goes further.
We really appreciate the non-smoking area being completely separated from the smoking area and wish more of the food service was on the non-smoking side. The food at the deli wasn't very good, but at the American style food restaurant (sorry I can't remember the name of the place) it was very good.
We appreciate the free soft drinks, but wish there was bottled water as well. We've won more on tables and slots at this casino than at Snoqualmie, where we never seem to win.
Muckleshoot Casino Cheats
The Muckleshoot Casino in Auburn has become an organization led by thugs and goons. My wife and I have gone there for years celebrating many occasions as well as 'just for fun'.
We've spent lots of $ and won a few Jackpots over the years. Until a recent event, I would have recommended going there... BUT, the other night after playing for hours and losing several hundred dollars, my wife won a Jackpot! Yeah, we were happy! We got a little bit of our money back but most importantly we were having a great time.
Crowds gathered around to share our excitement while we waited for the staff to bring the money out. Then.. instead of bringing her prize, the manager came out surrounded by a group of aggresive/angry body guards to tell us her id was no good and the Jackpot would not be paid. This was the same id that had been used several times over the past eight years to collect winnings at that same place.
They have everything on computer so they knew that. The big boss waved his arms in my wife's face as she cried. Well.. I came unglued and cussed them out! ...then the goons came after me and 'escorted' me off the property leaving her alone in the place to try and reason with them. There is much more to the story but you get the point. They have turned into nothing better than an organized gang of high priced thugs. You might wonder if my wife got her Jackpot after all the drama? The answer is NO! Please don't waste your money there. It's not safe and they discriminate. I'll leave it there. This was my 'Muckleshoot Moment'...
I had not been to Mucklshoot for a long time and was very pleased to see an immaculate big non smoking area with full service, all table games and lots of slots and of course those who choose to live in smoke there is a huge area for that. We also stayed to dine and we found the food quite good in the buffet with everything constantly refreshed. Overall a nice day at the Mucklshoot