Tulalip Casino Hot
Toll-Free Number: (888) 272-1111
Click Here to Check For the Best Tulalip Resort Casino Room Rates!
Rooms: 370 Room Rates: $149-$229
Suites: 23 Room Rates: $235-$389
Restaurants: 7 Liquor: Yes
Valet Parking: Free
Buffets: B- $12.95 L- $14.50/$18.95 (Sat/Sun) D- $21.95/$27.50 (Tues)
Casino Size: 45,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Spanish 21, Baccarat, Mini-Baccarat, Poker, Pai Gow Poker, Three Card Poker, Four Card Poker, Ultimate Texas Hold'em, Let It Ride, Keno, Bingo
Overnight RV Parking: Free/RV Dump: No
Senior Discount: Various on Tuesday if 50 or older
Special Features: 3,000-seat amphitheatre. One mile from Quil Ceda Creek Casino.
I went to Tulalip Casino for the first and last New Year's Eve ever yesterday. I waited two hours for a cocktail waitress and then another two hours for her to bring the drink.
For the price of a cab from Seattle there and back I could have flown to Las Vegas and back where I would have not waited five minutes for beverage service (any longer and I could have gone to another casino).
One frequents this abominable establishment at their own peril.
This is one of the worst run casinos in the state, as far as casino customer service, and casino games goes. But their location is so good they get the most business. Why people play here, I don't know. Their hotel is great, and they have some decent restaurants.
The casino staff is so rude. The floor people are all rude. The managers in charge on every shift are all unqualified, and are most likely in their positions of power because of tribal nepotism. The "slots" they have are not really slots at all but are Video Lottery Terminals (VLT) meaning they are basically scratch tickets. The holds on the "slot" things are like 20-30%; the worst odds. I have never seen someone win a five figure jackpot, or even a large jackpot advertised by the casino. The biggest jackpot I have seen advertised is usually under a 10K jackpot- that is ADVERTISED. I have never actually seen anyone win a significant amount of money. I don't blame the casino- if they can get away with it- why not?
The table games are not much better. They only have three blackjack tables unless its the weekend when they open more tables than needed. Even if a blackjack table is packed without a seat during the week, including the $25 table, they will not open another table, and will leave a dead Let-It-Ride game sit there with a dealer doing nothing. Again, going back and emphasizing poor casino management. The comps are also really poor. You can lose a large sum of money (four to five figures) and they will give you some free nights at the hotel and free food. Compared to Vegas, the comps are laughable.
The casino floor is so smoky, and the ventilation system does not do a good job. It doesn't seem to have been updated since they opened the casino in 2000.
The restaurants aren't bad. Some are terrible, some are really good, and some are average. Stay far away from the buffet. It is probably the worst buffet EVER. The Steakhouse, Tulalip Bay, is very good with great service but pricey. The BlackFish restaurant is dedicated to seafood offerings which is good, but service is hit or miss and its pricey. I don't think BlackFish is worth the value. Their 24 hour diner Cedars Cafe, is okay. The food is mediocre but is acceptable for a 24 hour place. The Canoe's Carvery a sandwich place, is disgusting and not eatable; steer clear. Their newly opened Asian restaurant, Journey's East, is probably their best restaurant. It has an extensive offering of different types of Asian cuisine, all done, surprisingly, very well. The service there has always been excellent in my experience, and this is my restaurant of choice when I come to Tulalip. Unfortunately they have limited hours 5pm-12am (which coincidentally may be why it's so good).
The Hotel at the resort is excellent. Not surprisingly the hotel is not run by the tribe, but by a third party hotel operator. As a result the check-in agents, valet staff, concierge, cleaning staff- EVERYBODY, has excellent customer service skills and are some of the best in this luxury property. I have stayed at Tulalip a lot, and never had a problem with any of the hotel staff, they are all wonderful. All my requests were met with quick and prompt attention. I can't say for the same for problems that arise when I play in the casino. Whoever runs the hotel needs to start running the casino too.
If I had to choose which casino to go to in Washington for a night or two on vacation, I would not choose Tulalip. I would probably choose the Silver Reef Casino Resort. It is up the road from Tulalip about an hour away. The dealers keep their tips, so everyone is really friendly, and the management is actually somewhat competent. The hotel is newly built and is stunning. Do yourself a favor and spend your gambling dollars somewhere else, not at Tulalip.
Handicap accommodation was horrible
My mom has been coming here for years, traveling from Alaska. She and I have vowed never to return. We plan to discourage all of our friends and family not to go to THAT place.
If you can dream do it now and take a picture of your money. Cause when you leave here you will have neither
Nicest Casino in WA
Played here quite a few times. Table games are great. Don't play much slots, but return seems to be about average based on my experience in Vegas and other WA casinos. The buffet is a great deal. Most dealers and floor people have been polite and courteous.
Beautiful but not impressed
This is beyond doubt one of the prettiest casinos I have every seen and Oh, the food. The buffet is incredible. Unfortunately, the slots are so tight you cannot enjoy yourself for very long. I did see one person win though.:) Lots and lots of great machines with a good variety. Would go back if for no other reason the beauty.
The Las Vegas of North Seattle
If you are looking for a Las Vegas style of casino close to Everett and a little North of Seattle, this is the place for you. It is very big with a big selection of slot machines. The pay outs are not very good, but they do have the newest ones. I like to play the table games. Craps and 3 card poker are my favorite ones to play. Beer prices are expensive for a casino. $6.00 for a micro beer! The restaurants are good, but expensive. It is also very smoky!
Very nice for a larger Casino.
Have stayed in RV (free no hookups)a few times. The food is very good, Buffet well worth the $.
They finally have free coffee like the others. Players club is very good!
Friends have stayed in the Hotel and LOVE it!
They need to sell their grass, its perfect!
Tulalip is the best!
Instead of the annual Vegas anniversary trip, hub and I decided to stay in WA and do a casino trip. Tulalip has always been one of our favorite places for an evening out. Food is great. Atmosphere is fun. The players club is probably the best,you just need to know how to use the perks by talking to the people that work at the desk. Tulalip tribes do, by the way, give back to their community. Valet parking guys are prompt and efficient. Nice selection of machines. Table games are also always busy.
Your chances of winning the Lottery are greater than winning at Tulalip But If you're looking
for the over 40 club in mini skirts you hit the jackpot on a Fri/Sat night. Foods gone downhill, drinks ok. Slots are drop a hundred for a two dollar payout and table games you're at their
disposal. So take a couple hundred Bucks,give it to the waiter at the door, pick yourself up a forty year old and go to the movies. You,ll enjoy it more.
Don't Bother- Big Rip Off
This place is a money pit. Don't bother unless you have a big bank roll. They have become snobby, with the lack of service to back it up. The food was the last thing that still had integrity, but now even that has gone. The walk up food place has raised the prices and cut the amount of food. The slots only pay out if you make HUGE bets. If you want a legitimate gambling, go to Reno or Vegas. The Indian Casino's are here to make money for the Indians. They are a drain on communities and only give back to the small region that hosts them. Save your money and play for fun online. Then donate what you would have lost to the homeless.
Save your money
Been going to Tualip for some time. Never came out ahead. They do set their machines to suit themselves. Don't,believe
that they don,t. Foods okay but not as good as Snoqualmie. If you want to win go to other casinos. Outside Wash. I've
never herd of a big winner at Tulalip. California casinos are better, much better.
Much hype and lousy service.
Lines are extremely long for cocktails on a Saturday night. The line to get into the dance floor had a one hour wait throughout the night.
No self service beverages for soft drinks or coffee. Prices were very steep for alcoholic beverages. Paid twice as much for a Bud Lite than what we usually pay at other casinos in Washington. My wife and I have played at nearly every tribal casino in WA and the Tulalip has the tightest slot by far. The only people we observed winning on the slots were MAX bet players. We are in no hurry to ever go back.
It was great, now it sucks!
bathrooms not enough stalls for disabled.
disabled parking, I swear everybody in washington is disabled.
what ever happened to non smoking? that place is a smoke stack. I reek like smoke every time I come home.
customer service is great when they know you and when you give good tips.
some restaurant is expensive, food not bad.
I've had good luck on winnings but It seems that your luck is good its bound to end. I have not won in a good while. I figure that
the casino knows that. Casino is tighter on winnings!
Over all this place WAS fun!
Drove down from Vancouver to do some shopping and stayed here for 2 days...
This place is the closest experience to a Las Vegas casino that I have been to outside of Las Vegas. The main entrance of the casino is stunning. They have a great selection of Slot Machines and the reward system with your Players Card, you can add up points really fast which you can get cash back!
We booked the `stay and play`package which included a Buffet Breakfast each morning. We used ours for late breakfast, early lunch. Fantastic selection, great service and tasty food...
The rooms are amazing... Super comfy bed and soft linens, and the best shower I have ever seen in a hotel. Three shower heads that hits places I did not existed on my body.
Can`t wait to go back!
LOVED TULALIP. HAD A BALL!
We came from Hawaii to Tulalip for four days for my Daddy's 96th birthday. It was a most wonderful experience. We were treated like royalty at all times. The staff went far out of their way to see that everything was just right for us, and I appreciate it VERY MUCH. I found them all to be very personable and caring.
The hotel is simply beautiful, My only complaint was that the windows don't open for a breath of fresh air. The beds were wonderful, everything felt new and expensive. Even the hallways are gorgeous. The Tulalip Suite is simply to die for. The other suites are all very nice. My Daddy had the Orca, and it was like a home with an incredible bathroom.
We played slots sometimes for 10 hours straight. I found them to be generous and fair enough. We won thousands, lost thousands, but still came home with more than we went with. My problem is that I don't know when to quit. lol
We ate at all the restaurants but the Bay. Of course it isn't New York greatness, but we had no complaints. It was all quite nice and good. As for prices...well, I live in Hawaii where EVERYTHING costs more, so I thought it was all a good deal.
I had to rate the Gaming tables above, but we didn't play the tables. I saw/heard alot of winners, though.
We go to Vegas, too, but I have to say I had every bit as good of a time at Tulalip as I have ever had in Vegas. We absolutely WILL return. Probably for Daddy's 97th birthday!!!!!!!!
The Hotel is way overpriced. I would never stay in the hotel, its $200-$500 a night plus %11 tax for a 3 star amenities. You can get a spa suite in vegas for $90 a night at a 4 star hotel. You are better off flying down to LV to gamble if you plan on staying a few nights. The hotel is still new so the prices will come down eventually.
The service there is kinda bad, nobody is super friendly but its also high volume.
The buffet was better than average, not excellent but pretty good for a buffet. The food is pretty bland but it has a lot of variety and a good dessert bar.
Remember to get your rewards card, it will save you money at the buffet and other things.
We have visited this casino twice and i was going to be going there on a bus trip from British Columbia Canada and i would like to assure you that this Canadian is not above complaining or criticizing poor service etc. Too bad you had to blame us for the decline in this casino, did you complain or at least try to let them know how unhappy you were with this kind of customer service?
the number of bad reviews i see here makes me reconsider whether or not i should pay to spend 3 nights and 4 days going to
the casino and hotel. security is a real concern but so are the bad food reviews. maybe our bus load of 53 CANADIANS should find somewhere else to spend our dollars? The only way to change this kind of poor customer appreciation is to stop patronizing them. We enjoy our travels through your lovely state but don't paint all of us with one brush stroke.
Best of the Locals
First of all, this is a beautiful physical facility, and they keep it nice and clean.
The parking is convenient, unless you go when it is mobbed, and there are ample ticket/money changing machines inside, avoiding lengthy waits at a cashier cage. . The entire casino is now finally on one convenient machine system. They all take cash and tickets, and the tickets out are all interchangeable in all of the other machines. This was not always so.
We have found their machines to be extremely fair and playable, but that's always a matter of which types you play and how you play them, and whether you are willing to walk away with a win or a draw in the end.
They probably do the best job of keeping their machine inventory current of all the local casinos. Most of their machines are now the penny stacked wild/free spin bonus types. They still have a lot of Copper Droppers on one end, and rows of Meltdowns in denominations of $.25, $1, and $5. There are also still some of the nickel novelty bonus types still around too, but mostly newer "pennys" now..
The buffet is average for the price. They are a bit greedy when it comes to drink prices, considering you are in a casino gambling and not getting comped drinks in Wa. casinos. For example, $4.25 for a bottle of Bud, before tip . This is why I rated food/drink a "2". The restaurant offerings are better than that. The hotel itself is beautiful, but again, expensive to stay in for Marysville Wa. I was forced by the website to rate it above, but have not actually stayed there.
All in all, I believe this is probably the most well run of the local tribal casinos, and a good place to play.
Slots are a joke at both of them....
Is it just me or have the slots gotten more stingy within the past year or two?....When you hit the button to stop the reels from spinning and normally about the time they stop you see half the screen is wild the machine glitches and goes right by the rows of wilds and then stops on ones without wilds!!!!!! Plus it never fails when i actually get a couple of good spins in a row all of the sudden this Host shutdown appears on the screen...after seeing this my winning anything more on that machine becomes next to nothing...its almost like someone is changing on the fly the odds of the machine im playing.......I know its gambling etc etc but ive been going to this place for 3 yrs 1 or 2 times a week......and it doesnt take a fool to notice that they clamped down those slots there....ive played slots in convenience stores down in Vegas that were looser then Tulalips.........i liked that place but not now
Player BEWARE!!!! If you've got open Hardways bets pending after the point is made, they pretend they don't hear you call it off, if you do ask for confirmation they won't respond, and more importantly, if a Hardways does hit before the point is made you’re not going to get paid either!!!! They say you called it off!!!!!! If you're winning, they'll usually find something wrong with your throw, or maybe the Stick Man or other employee will purposely cause friction with someone at the table with the intent of changing the momentum - I've even seen the Stick Man go so far as to aggressively start whacking his stick against the table. I’ve also experienced the employees parroting back my wager to me and insisting that I restate my wager word for word instead of easily responding with a simple yes or no. The craps employees also frequently under pay or when it’s busy, not bother to pay you at all – and then reluctantly paying you after the fact. So much for the sweet little casino ads / commercials that are on TV showing couples having so much fun and employees that are being so nice......trust me, it's a pile of horse manure
Beautiful Casino with HORRIBLE service
I made reservations at the hotel last month because a colleague of mine had mentioned she had enjoyed playing here. I also heard there was a outlet mall nearby, so my husband and I went to check the Casino out. Clean casino, nice rooms for the price, but service is HORRIBLE! Some of the staff they hire seem to be young and don't really know how to provide the best service to their patrons. I had lost a cellphone when I had stayed to play and when I went to security to ask for assistance, not only did they leave their post and NEVER return, but it happened with two different security staff. I am under the impression that most that work there care very little about their patrons. I've observed many workers who look very unhappy to be there. Especially at the card tables. Employees are very quiet, make little to no eye contact, and when prompted for conversation, usually didn't respond. Not very friendly at all.
The casino is also very smoky. I would appreciate it very much if this casino took the time to filter out the smoke-filled air. Otherwise I would play longer. I don't like how I smell after sitting at a slot machine for an hour. The hotel and outlet mall appear to be the saving grace for this "resort." It's the only reason I would return. Primarily to go shopping. The hotel is good, but after walking around the casino and seeing what it has to offer, I don't think I will be coming back.
Beaten up and robbed in the bathroom, AND more!
I am writing this review to warn women and anyone else who is thinking about going to tulalip casino.
I went 2 weeks ago, and was beaten up and robbed in the woman's bathroom by 2 other people.
When I went to file a report with security they said there were no tapes as it was a bathroom and DID NOT BELIEVE ME!!
They would not even take a report!! When I demanded to speak with a supervisor they threatened to have me escorted off the property. Of course I left and filed a report with my local police department.
Because they are on Indian land there is nothing they could do...
So end of the day I had over $1000.00 STOLEN from me, and got bruised from assault.
I WILL NEVER GO TO TULALIP AGAIN, AND ADVISE EVERYONE ELSE TO DO THE SAME!!!
The way they operate their business is HORRIBLE.
Negative reviews are spot on!
First off, let's refrain from the insults people. Everyone is entitled to their opinion. When people post for no reason but to insult the writer of a review, one can truly see what their motivation is.
The casino is what it is. The profits go to the natives and customer service is dreadful. It seems the neighboring casinos are all quite similar in respect to sucking the patron's dry and being terribly tight with their slots. The hotel looks really nice, but it is too expensive to stay there.
It is true, there are many Canadian license plates parked at the Casino and the neighboring Outlet stores. I have talked to several Canadians in the Casino and while they say the buffet recently improved, it can be overpriced for dinner.
Speaking of buffets. The Eagle Ridge Buffet has some horrible staff. I saw a very mature staff member (waitress) dropping a salt or pepper shaker lid on the carpet floor as she was arranging the table and filling up the shakers. I was waiting to see what she would do. The waitress looked to her left and then to her right after she bent down as if to pick up the lid. After she saw nobody was watching her (except for us who were behind her), she picked up the shaker lid and then placed it back on the shaker, and right back onto the table. You may want to think twice about having food at the Casino ;)
Big talk lousy customer service
I was treated so badly by the valets there and when I wrote up an incident report (twice) and sent it to several "upper management" there, I heard nothing! NO apology, no anything! I'll take my money on up to Angels of the Wind from now on.
Needs to work on their customer service...
I don't play slots too much, but the table games are great with the exception of customer service. Three times in this last week dealers have misplaced my bets on the craps table. Luckily, only one time did it end up costing me money. Just keep an eye on them.
When questioned about it they get very defensive as if they couldn't have ever misplaced a bet, all three times the player next to me had to tell them that they had misplaced my bets on top of theirs. I have also witnessed pit bosses being quite rude when it was uncalled for. This is my biggest problem with the gaming floor.
On Dec 21st they had a $30,000 giveaway given out to 10 different players. There were so many people there that no one could hear the names they were calling out. It was a waste of time to be there. They then used a microphone that worked everywhere else in the casino except where we were standing, and there were plenty of speakers directly above us. It was extremely poorly executed on the casino's part. Apparently this was their first rodeo. Many people were mad at them, much yelling occurred towards the staff.
Know the odds, know your limits and have fun.
Food: The Buffet is OK, not great but OK. Fine Dining is nice but way over-priced for what you're getting.
Hotel: Nice but highly over-rated, way too expensive.
Slots: Absolutely horrible, Ive been playing here for years and the slots NEVER get better, If you're lucky once in awhile you may win a little bit to make you excited, leading to you spending more.
Your best bet is honestly to save your money plan a trip to Vegas, the live shows, food, gaming they offer are worth the time and money if you get the chance to go to Vegas.
Tulalip's good quality is they give back to their own people, that's probably why the slots are horrible and food is just average. So basically if you're visiting the Tulalip Casino just keep in mind your funding checks for the local natives and don't be surprised if you don't win. (all the casino's slots are operated by computers so don't kid yourself they do control the amount of winning/losing etc.)
In Reply to Sam
This is a decent casino, coming from a non-complaining Canadian as Sam would say. Sam is a fool with no knowledge of Canada or our standards, Sam doesnt mind losing his money with the low percentage lottery scratch system that Washington Tribal casinos? use because Sam is a complete idiot.
The place reeked of smoke and is very over-rated. without the outlet stores they wouldn't make it.
the best most beautiful casino in wa. state
I have been visiting the Tulalip casino for approx. 5 years and to this day, I have to say there is no other casinmo (and I've frequented the 6 in the closest vicinity), that even? come close to Tulalip's spectacular artistic work in carpentry and nor have i won at as frequently, or at all.
I Have only one issue with the casino and that is that your security looks for problems with customers. I have been stopped by security and watched as they harrass others unecessearily.
I would guess if I am playing there should be a definite reason for them to wreck my enjoyment and it truly does ruin a good time and draws unwanted attention to us who like to remain unnoticed.