Greektown Casino

 
2.6 (26)
422   0   11   0   0   0
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Greektown Casino

Details

Address
555 E. Lafayette Boulevard
City
Detroit
State
Michigan
Zip Code
48226
Country
United States
Phone
(313) 223-2999

Toll free Number: (888) 771-4386
Click Here for the Best Greektown Casino Hotel Room Rates!
Rooms: 380 Price Range: $150-$250
Suites: 20 Price Range: $300-$460
Restaurants: 2 Valet Parking: Free
Buffets: B-$13.00
Casino Size: 75,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Baccarat, Mini-Baccarat, Caribbean Stud Poker, Three Card Poker, Pai Gow Poker, Let it Ride, Big Six Wheel, Casino War, Poker
Overnight RV Parking: No
Special Features: Food court with five fast food outlets.

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User reviews

26 reviews

5 stars
 
(0)
 
(5)
 
(10)
 
(7)
 
(4)
Overall rating 
 
2.6
 
2.9  (26)
 
2.2  (24)
 
2.3  (26)
 
2.8  (26)
 
2.9  (26)
 
2.7  (26)
 
2.6  (26)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: October 08, 2017)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0

Unprofessional security guards

Very poor experience. I was kicked out of Greektown because i wasnt playing slots. We were approached very unprofessionally. While being escorted out, one of the lovely young security guards began to flirt with one of the guys we were with. Highly unprofessional. I have never been kicked out of greektown before for lounging and having a good time. Either they have changed the rules or we were truly picked on. On top of that it was a Sunday. I have no desire to visit greektown again. So disappointed. If you plan on going to have a drink and mingle for more than an hour, try somewhere else other than greektown.

Was this review helpful to you? 
(Updated: December 04, 2016)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Worst Casino in Detroit

They charged $10 to use their parking and then said playing in the Poker tournament did NOT count and would not validate parking. I will NOT return. 

Was this review helpful to you? 
(Updated: November 07, 2016)
Overall rating 
 
3.2
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Slots

my wife and I came here for my 30th birthday and we got the slots early in the morning and what happened next I still can't believe.. I was playing a progress .25 cent slot and won the jackpot then ten minutes later I won another jackpot on a dollar slot.. then my wife was playing on a penny slot and she won the jackpot on that machine... But the hotel sucks ass.. don't stay here..

Was this review helpful to you? 
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0

Poker? Go Somewhere Else...

Greektown Casino's Poker Room has it all wrong. Their customer service reps make you feel like you are an interruption to their time, consistently showing a lack of interest in your being there. They also add an extra step between paying for chips and receiving them that no other casino in MI has-why? Who knows, but it isn't to make you feel like they want your business. Oh, and if you need to use the bathroom, better hope noone else does cuz 1 stall & 1 urinal for a poker room full of guys is all they have. And if you arrive any less than 15 minutes prior to a tournament, they'd rather turn you away than take your money and let you play. Add to these things that you have to get your parking validated or pay up, the terrible food in the poker room and at the casino deli, and the utter refusals to provide inflrmation on tournament blind levels and you have an all around terrible experience. Don't waste your time here to play poker, and don't plan on getting decent food or friendly service.

Was this review helpful to you? 
(Updated: July 28, 2015)
Overall rating 
 
3.2
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
4.0

Horrible customer service

I am from Detroit and was coming to town for a family vacation, I booked with greektown for their experience specificity to show my wife from out of town a good time. We spent over $300 for a room. The room did not have a working thermostat that we tried to call the front desk about FIVE TIMES, and they never answered (even when I tried calling from my cell phone and not my $300+ room) at check out I expressed my disappointment to Joseph who seemed ill equipped to deal with any complaint since he didn't even ask how my stay was. After I told him about room 2917 having a broken air conditioner on the 29th floor when it was 85 degrees and humid at night with NO ANSWER at the desk he gave me a card For Natalie the supervisor and said to call her, who has not returned my phone call STILL. I would NEVER RECOMMEND greektown casino EVER... An issue like the room temperature I can understand but with no concern/follow up or customer service solution after spending OVER $300 for ONE NIGHT... I find it completely unacceptable.

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