Games Offered: Only Video Gaming Machines, similar to slot machines
Special Features: Year-round live harness racing Mon/Tue/Thu-Sat evenings. Daily simulcasting of thoroughbred and harness racing. Electronic versions of roulette, craps, sic bo and baccarat.
Empire City CasinoHot
Players beware, you get ripped off in the name of education.
Fun, depending on your standards
Not what they tell you
Please stay away from Empire City casino go to any other place. You will only loose there!!
Proven time after time!
Beware... you may lose all your money!!
Its a joke...if you are not of white race then just sit next to a white person and see how much they win. They watch you from their security cameras and they are out to get you to loose your $$. Once you get there you will win $10 or $20 dollars or maybe more only to loose it right back plus more of your own. You will never ever come out a winner. I have been going here for quite some time played big machine and smaller ones its all the same scam. You are better off not going. They have a way of getting you mentally by showing you what you could win by showing you jackpot prizes but just not on the paying line so you can continuing betting your money because your thinking you might just hit.
Make sure you look at the denomination before you play because they might just get you. They have raised the denomination on machines that people were used to playing. Example: $1 wheel a fortune w/max bet $3 was changed to $9 max credit and they have done this all around on many machines. The things I have witnessed in this place...sad stressed faces on the bus as they leave many driving off fast but why blame them they have probably lost their whole pay check!!
The slots here pay nothing. The higher the bet the lower the payout. The slots just take and take and payout nothing. A few years back they were better but now it isn't worth going. They are totally rigged. The comps are minimal at best. Impossible to win.
free play & mailer
i have been getting free play for at least seven years. all of a sudden it stopped, about three months ago. when i ask at promotions they tell me i'm not playing enough. I've played about $60 a week for as long as i can remember. can it be i won a couple of times? really enjoy going but as i am retired i can't afford any more.hope you can help.
Save your money
Your better off giving your money away to charity! You have hardly any chance at winning! The place is rigged!
They are horrible, take, take and take.
It is not a good casino, if you could call it that.
Needless to say that I've lost at Empire, however, I've also won and won big on penny machines as well as dollar machines. My problem is that I don't know when to leave. That
is solely "my problem"!
My complaint is with the security detail. Absolutely no one manages the outside areas where people smoke and smoke; completely ignoring the designated smoking sign clearly displayed.
Recently, I saw a person with a mask on that looked like an oxygen mask. When I asked several people standing in front of the sign to move, I was screamed and cursed at. I went back inside and reported it to the security officer and asked that they clear the area of offending smokers. I was told that they were not allowed to go outside and say anything to the smokers. Further, I was told by this (really illustrious) guard when they attempted to to speak to the smokers, they were called upstairs, screamed at with threats of losing their jobs.
I am a former administrator of a major city agency and I am reporting that the management situation at Empire needs to be reviewed and overhauled. Yes, things have changed since I began going there. Yes, sometimes they send really good comps, but not always, especially when I feel I earned larger amounts than received. I think Empire has lost their will to please because of the caliber of some patrons attending the casino. It appears that they actually fear folks that are trying to destroy the casino. Late nights, you are bombarded with beggars, drunks and and assortment of I don't really know kind of people.
I will probably continue going but I sincerely hope that they improve the conduct of the security guards..and the amount of my comps.
Better than the one nearby
I'll drive the 45 minutes and pay the toll on the bridge rather than drive the 20 minutes to go to Resorts World. I haven't been there in 3 years as Empire City's Casino seems to have better food and the lines are shorter at the cashier and food court. I have some very good days to go with bad days on the machines, although I came out ahead for the year in 2014.. Rest rooms are very clean and they have plenty of parking. Never had any problem whether I go daytime or night time, but I wouldn't go to Resorts world at night.
I started playing at empire city casino since may, 2015. I have had a lot of fun. I know people don't win a lot but that's the nature of probability. I also know this statement might sound ridiculous to many who have gambled more, but in a win/lost situation, I have won as much as I put it, so basically I have not lost very much.
Of course, human kind are greedy so, like everyone else, I expect better. My best advice is, DON'T GO EVERYDAY. Just go in a particular night when there is an event, that's when I have noticed, I have won the most. Goodluck!
Comps are not good at all
The comps are only good for locals and even then they are not good. Who want to travel from Brooklyn to Empire for a $20 comp.
Save your money!
If you don't like your money this is the place to go! Unfortunately, I am a regular at this rat hole! I have lost hundreds of thousands since the placed opened. Food is the worst, service is non existent and their comp system is ridiculous. Last year I lost about 60k (according to my win/loss statement) and my weekly comp is $12 free play and $10 food! With that much play at any other casino in the world, I am being wined and dined while staying in a suite. Problem is the place is so convenient for many to go to when bored. If your looking for a fun night out go elsewhere!
horrible horrible horrible I had $100,000 saved. this place has me down to my last $10,000 playing roulette. i'm convinced these people watch u threw the eye in the sky. it just a scam all the comments are spot on. this place has ruined my life. I've played a hundred or more spins on 1 number that seems never to come out. it only comes out as soon as I walk away. stay as far as u can from this place
I can't win anything here
Been there 20 times and all I do is take it in the poop shoot
I play the online casino from the first time it started, I had no problem until today when the icons were replaced automatically especially when I am winning, they change to different icon and different features. Please fix it.
Mr and Mrs
We play once a month on Wednesday's over 55. From NJ and we get travel allowance free play and free valet. Food is less than adequate--fried, fattening and cholesterol-laden but if you go early the new addition provides a clean fun environment. Have won hand pay and smaller jackpots many times
I started playing at Yonkers casino as soon as they opened. Before that, I was an Atlantic city weekend warrior. What a mistake. I became a daily player at Yonkers and never hit anything to write home about. The comps given here are extremely poor; especially for a person who plays on a daily basis. The security tends to be abusive towards players. If there is a problem and you call on security, they just might ask YOU to leave. It's been a terrible 7 year experience. I had never experience any type of behavior from the staff at resorts world, Atlantic city, Vegas, Mississippi, Reno, Mohegan sun, or Foxwoods. I now attend Resorts world. I enjoy the atmosphere, the music and shows. Although their food and drinks are a bit costly for a casino, I prefer to be treated with respect and courtesy and have a peace of mind. I encourage all, that if they want better, professional service, do not look for it at Yonkers.
Don't wear underwear when you come here!
Stay far from this place if you value your money at all, you can't win here, take a ride to beautiful conn. Where even if you lose you at least had a better chance in a real casino. This place has filthy bathrooms, poor service by people with poor attitudes, even to valet your car is $10.00 , food sucks, rewards suck, atmosphere sucks . Watch your underwear here you'll lose that too if your not careful!
Was avoiding empiire city because you just couldnt win but i was bored and had to get out of the house and empire is ten min away. So i went. I played my fav slot and in three tries hit jackpot for $152. Then decided to switch to my other fav slot. Played for five hours and kept winning. Played with two hundred walked home with over eight. Even had a nice bonus of over four hundred. What happened? Did they pay up all their bills and they are finally letting us win?
Addressing a few of the other comments.
Ok, as a regular I see some off the comments here are spot on and just wanted to confirm. As per Don McNeil, yes, you NEVER want to play the roulette tables without a crowd of people actually playing. I learned this the hard way. It seems the numbers that pop up are the ones you don't pick. The NYS lottery website posts weekly reports of how all casinos run by them take in and pay out. It's terrible that Empire makes millions of dollars a week but after all these years there is no million dollar progressive. Most I have ever seen was about $6th on a penny machine and I doubt anyone actually won before it reset. Now up til today the highest jackpot on there website is for $400K and that is for a wheel of fortune game which is a $5 machine tines 2 credits for a total of $10 per spin. Just awful of you ask me.
Yes, the customer service is terrible. If you money is stuck in a machine prepare to wait wait wait. Only advice I can offer is to hit the service button on a few machines near you if no one is playing in hopes it will get their attention.
Valet parking use to be a nightmare. You would literally wait 20 to 30 minutes in your car on a weekend night just to get you car checked in. Many nights I would just get out of line and park my car myself and just take the shuttle bus. Now they have gotten better since the new renovation. They finally learned that people can drive up and leave their car until an attendant was available to move it while one person watches the cars. Checking out for valet use to be terrible as well but they now have 3 or 4 kiosks if you pay by credit card or comp points and now they have a big screen which shows the status of your car so kudos for that.
All in all, if you want to win big money, don't go to Empire City. Go to AC or CT in fact Mohegan sun has a special if you show them your empire city card they will comp you $100 for first time members only. It's on a big billboard across the street from Empire City. Lol. Personally I only go for fun and it's 5 minutes from my home in Yonkers. HAVE FUN AND REMEMBER ITS JUST A GAME!
Electronic Roulette Bear Trap and Graveyard
If you are a fan of electronic roulette machines, BEWARE AND PREPARE TO LOSE BIG. I never in my years of gaming ever heard of anyone having to play multiple hands of at least $70 to $200. to win at least $825., THAT'S NUTS !! and to add insult to injury if you continue playing after you win, the machine will HUNT YOUR MONEY DOWN UNTIL IT GET IT ALL!! but wait there is more, don't even dream of you starting with at least $40 to win $400. PIPE DREAM!! It's understood that the machine knows what you bet and it has a house edge, but C'MON THE BALL POPS UP AND OUT LIKE POPCORN. Finally, if it's at all possible DO NOT PLAY UNLESS YOU HAVE AT LEAST FIVE PEOPLE ACTUALLY PLAYING THE GAME WITH YOU. In short, DON'T DO IT MAN !!
SLOTS, DID SOMEONE SAY SLOTS, hee hee.., remember the science experiment when you put a frog in a jar and he can only hop up as high as the lid will let him. This is what you are dealing with at Empire City. Skepical OK, Just look around at how many machines you see with totals over $200. and take a look at how much the bonus rounds pay for people playing 1.50 to as much as 5.00 per spin. Finally, Hand Pays
OOPS!! no offense. Where are the hand pays? In a GOOD casino you should see at least two or three hand pays regularly. You are free to do what you want but don't say you have not been warned.
Fun...but dont expect to win.
Went to Empire City this past weekend. The slots paid NOTHING! I know you cant always win.....but it didn't even give you anything back so you can play for a while. Lost $20 in 4 mins on the slots. When you do win its $.50 yet you bet $2.00. But it's still fun...just don't expect to win.
This Place Is A Scam
They should really change the name of this place to Clip Joint, Inc. I have never seen so many angry people in one place. If anyone keeps going there, they are the biggest losers. I hope Upstate New York casinos put them out of business.
Tough to win
Of course it's tough to win because you are playing a scratch off game. How many times must people be told that playing these machines (just like the ones in Monticello and Aqueduct) are actually scratch off lottery tickets. There are so many winners and that's it. These machines are not like the ones in AC or Pennsylvania. Those in AC and Penn are controlled by a random number generator in each single machine so the chance to one is greater. The machines in Yonkers, Monticello and Aqueduct have a payback percentage of 92%. If I were those losers, don't return.
Tough to win at Empire City Casino
I just hear all the smokers outside regretting coming that day or saying how much they are losing or just saying that the machines are "not paying today", EVERY TIME! The staff service in there ... LOL ... You have better luck seeing an ELEPHANT walking down fifth avenue than finding these rude waiter staff. If you become a regular visitor you will even start to notice "ODD BEHAVIOR" with the floor casino workers,(not the waiter staff) as you notice you are being noticed, may sound paranoid like, but it's just gross.
car safety in parking lot
to be on the safe side, if you have an older car, use it at empire city. cars are being broken into there. not sure if cameras on pole are real or not because in most cases nothing is done. they tell u to call your insurance company but if someone was to get shot or mugged i bet cameras would be working and yonkers police would be involved. but if they break into your car not only do you lose inside but you lose outside also .
Management reserves the right
Went to Empire City today. It is the most customer unfriendly "casino" I've ever encountered. They send out Free Play Vouchers to their players. When you get there, after waiting on line at the promotion booth, you are told that your free play voucher is not accepted. On the voucher there are certain days the voucher is not valid. They told me that after the voucher was mailed, they decided to add more days that the voucher is not valid -- for example 9/27 which is the day I went there. On the voucher is small type: management reserves the right to chance or cancel a promotion or offer at any time without notice. While they have covered themselves legally, they have antagonized their customers. How stupid can a marketing department be? The food court and italian restaurant are good though.
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