Point Place Casino

Hot
 
2.9 (2)
2372   0   1   0   0   0
Point Place Casino

Details

Address
450 Route 31
City
Bridgeport
State
New York
Zip Code
13030
Country
USA
Phone
(315) 829-8335

Restaurants: 2 Liquor: Yes
Casino Size: 65,000 Square Feet
Games Offered: Slots, Video Poker, Bingo, Blackjack, Craps, Roulette, Three Card Poker
Special features: Gambling age is 18. Non-smoking casino.

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User reviews

2 reviews

Overall rating 
 
2.9
Slots 
 
3.0  (2)
Table Games 
 
1.0  (1)
Customer Service 
 
4.0  (2)
Player's Club 
 
2.5  (2)
Gaming Atmosphere 
 
3.5  (2)
Amenities or Hotel 
 
N/A  (0)
Food & Drink 
 
3.5  (2)
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Excellent customer service
Overall rating 
 
4.6
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0
My friend Leni and I was there yesterday (2/23/19). We decided to leave around 3am. However, my car wouldn't start & needed a jump start. While I'm trying to call AAA. My friend went inside to get help. She found an employee name Robert (badge 31901) who is willing to help. Through cold, rain & sleet he persisted till he finally got the car started. We found Robert honest, polite & very willing to assist a customer in need. I tried to offer him a reward but he declined. If Point Place has an award system for their employees, Robert surely deserves an acknowledgement for his quick response. It would have taken me longer to get home to wait for AAA. This is the first time that I have received such an excellent Customer service. I'm very pleased. Kudos to you & your employee, Robert. Thank you Robert.
JA
Comments (0) | Was this review helpful to you? 0 0
No Fun
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
No payouts,Again,when the Indians open a new Casino.No payouts as they want to recoup their investment as soon as possible.They did this with Yellow Brick Rd. It shows here as well.
J
Comments (1) | Was this review helpful to you? 0 3
 

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