Seneca Allegany Casino & Hotel

 
3.4 (18)
783   0   10   0   0   0
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Seneca Allegany Casino & Hotel

Details

Address
777 Seneca Allegany Boulevard
City
Salamanca
State
New York
Zip Code
14779
Country
United States
Phone
(716) 945-9300

Toll-Free Number: (877) 553-9500
Rooms: 189 Price Range: $115-$345
Suites: 23 Price Range: $215-$445
Restaurants: 6 ( 1 open 24 hours)
Liquor: Yes Valet Park: Free
Buffets: L -$16.95
D- $20.95/$27.95 (Friday)
Casino Size: 48,000 Square Feet
Games Offered: Slots, Video Poker, Craps, Roulette, Caribbean Stud Poker, Poker, Three Card Poker, Four Card Poker, Let It Ride, Spanish 21, Big Six Wheel, Mississippi Stud
Overnight RV Parking: No
Special Features: Buffet discount for players club members.

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User reviews

18 reviews

 
(5)
 
(5)
 
(2)
 
(4)
 
(2)
Overall rating 
 
3.4
 
3.2  (18)
 
3.1  (18)
 
3.2  (18)
 
3.1  (18)
 
3.5  (18)
 
3.7  (17)
 
3.7  (18)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: November 20, 2017)
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0

gamer

Always the feeling of being "watched"... A specific few personell at this casino are nonstop constantly walking by every 3 minutes.. Constantly!!! Weird and Uncomfortable...makes you feel like a crook or something.... i know a few others that says the same thing!!!.. anyone else see this??.

Was this review helpful to you? 
(Updated: April 05, 2017)
Overall rating 
 
1.3
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Reservations

My husband and I have been going to the Seneca Allegany Hotel and casino for a few years. For the last year and a half we have been getting offers for 2 free nights per week. I called yesterday (4/5/17) to make a reservation for 2 nights and was told that no rooms were available, why is it that I can get a room for a price from the reservation line for those dates. Also can get a room ( for a price) over the internet. No rooms available?

Was this review helpful to you? 
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Horrible Casino

The place has changed drastically. They must be trying to pay for the remodeling because the blackjack tables are rigged with the card shufflers. You never see all the cards and it is highly unlikely that after playing several tables, never any winners. It is hard to believe that all the cards are really in there. The slots are very tight, never see any big winners. They really need to be inspected, there is something funny going on there. The after hours valet was terrible. We had to wait 20 minutes to get our car. The buffet is $31 and not worth it. There used to be more variety.

Was this review helpful to you? 
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Not RV Friendly

We stopped there fall of 2014 towing our 21' travel trailer. Since many casinos invite overnight parking for RVs we asked at Customer Service desk and were told we'd be welcome to stay and where to park. There were several other RV's already parked in their large lot so my wife and I did not give it another thought. We ate in their restaurant, did a fair amount of drinking, and played their slots until about 11:00, then retired to our RV. At about 3:00 AM there was a loud banging on our door and a security guard ordering us to get the hell off their property. We complained that we had permission from Customer Service but to no avail. So half asleep and still a little drunk, we sere forced to leave. We will never visit this casino again.

Was this review helpful to you? 
Overall rating 
 
2.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Enthusiast

I've enjoyed going going to this casino since they first opened 10 years ago. For the most part its a great casino but my only problem I've had is getting a response from " Executive Staff". I sent several email to a couple different staff regarding questions to some promotional offers I've noticed I'm no longer receiving.I can't get an answer back whatsoever... Anyone Else with similar issues?

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