Lucky Star Casino - Concho

 
1.9 (22)
1155   0   1   0   0   1
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Lucky Star Casino - Concho

Details

Address
7777 North Highway 81
City
Concho
State
Oklahoma
Zip Code
73022
Country
United States
Phone
(405) 262-7612

Restaurants: 1 Liquor: Yes
Games Offered: Slots, Video Poker, Blackjack, Poker
Casino Size: 40,000 Square Feet
Overnight RV Parking: Free/RV Dump: Free
Special features: Free RV hookups (must register first).

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User reviews

22 reviews

 
(1)
 
(2)
 
(1)
 
(7)
 
(11)
Overall rating 
 
1.9
 
2.0  (22)
 
1.9  (16)
 
2.1  (22)
 
1.6  (22)
 
1.9  (22)
 
1.6  (16)
 
2.5  (22)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Bravo

Changed management recently. Absolutely horrible now. If you play table games do not play here. The new pit bosses are clueless about service. We just rolled in on a Saturday evening and they only had 3 tables open. All blackjack. Said they couldn’t open any other tables for THREE hours. It has been a dirt hole for years, but at least the service was ok. It’s a casino! Its a pretty flawless model, UNLESS you hand it over to the Lucky Star people. Oh and this website is incorrect, they don’t serve liquor here, only beer. (I know, right?!) If I belonged to this tribe, I would be embarrassed, and angry. 

Was this review helpful to you? 
(Updated: March 04, 2017)
Overall rating 
 
2.2
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Casino needs work

We go up there ever once and a while. We usually like to stop at The Rez , a restraunt, in concho, but service is lacking. The customer service is horrible. No one really waits on you in the casino. 

Was this review helpful to you? 
(Updated: January 10, 2017)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Just getting worse.

This casino is close to where i live and i have seen the casino get worse and worse each year.Customer service is pathetic.The only good thing is they have a small cup for soft drinks but i have been to casinos that have smaller.Thought it may get better with better managers but it just keeps getting worse as managers change. I think they just keep dropping win percentage to see how far they can lower it. They all know that they have a gaming commission but get this it is their own commission. Each casino in state has its own commission and people working in them are hired by the casinos they are supposed to regulate.What good does that do.

Was this review helpful to you? 
(Updated: December 19, 2016)
Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Arc Death

This is the biggest rip off and they don't ever payout.Don't go to any lucky star casino that's how to win 

Was this review helpful to you? 
(Updated: September 17, 2015)
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Poor ratings

I've been here several times lost over 300 each time, pay out is horrible, staffs rude ran 100 dollars threw a 50 cent machine without a single red spin I didn't think that was possible. Don't bother stopping keep going I-40 west to sugar creek u will have better luck.

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