Toll-Free Number: (888) 440-1880
Restaurants: 2 Liquor: Yes
Rooms: 100 Price Range: $109-$249
B- $10.99 (Wednesday)/$15.99 (Sunday)
L- $13.99/$15.99 (Sunday)
D- $19.99/$29.99 (Saturday)
Casino Size: 60,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Poker, Three Card Poker, Baccarat, Ultimate TExas Hold 'Em, Off-Track Betting, Keno
Overnight RV Parking: Free/RV Dump: No
Senior Discount: Breakfast special Wednesdays.
Special Features: 1,500-seat showroom.
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Have only been here once, so my ratings are very tentative. Liked the food and service at the Chips and Ale. But here's a heads up for my fellow video poker players. The seemingly identical machines at and around the bar don't all have the same pay tables. That's something I've never seen before. I switched machines because a key was sticking, and found - to my surprise - that the new machine paid 9 on a full house in Jacks or Better, vs. the more typical 8. (Rewards on the other hands were identical.) So if you are going to play these, check out the pay tables on several before you put your money in.
As a friequent visitor I know the odds of winning or losing. However, last night turned into an absolute horriffic nightmare! After ab otherwise pleasant evening with my wife, low and behold my name was called for the last drawing of the evening, unfortunately I was at the oposite corner of the casino, not knowing for sure where to go I went to the nearest players club, It was in the NE corner of the casino, I asked the girl where do I go, she said to the South end. I asked her to call and tell them I was on the way, (I am a handicapped Vet and unable to run like a 25 year old.) When I got there they said "to late,"we already called the next name! They claim they never got the call. After checking back with the person who called I am told she called the wrong person who was then going to run over to the promotion desk and tell them I was on the way. ( I don't think she did) Again later I'm told the girl which made the call was new and inexperienced, therefore she called wrong place. I asked to speak to the floor manager, he was nice, even went to his superior, ultimately I was offered a free night in the hotel and 2 free buffets! A very small offer considering the drawing was for $2500.00. I was told they followed the rules to a tee, doing nothing wrong, it was my fault I was late! Well in my opinion, if they had properly trained the new girl this would all be a mute point. They discriminate against the elderly and handicapped! I refused the free night and buffets, I also turned in our players club cards and filled out the forms to be removed from their mailing lists! It will be a "COLD day in Hell" before I go back to Riverwind! 3 minutes is not enough time for a handicapped or elderly person to respond to a drawing! I still may persue an attorney!
My advice is find a better place to spend your money! This expierience has left me Very Disappointed in what I previously thought was a reputable place!