Kickapoo Lucky Eagle Casino Hotel

 
1.9 (16)
476   0   1   0   0   0
Write Review
Kickapoo Lucky Eagle Casino Hotel

Details

Address
794 Lucky Eagle Drive
City
Eagle Pass
State
Texas
Zip Code
78852
Country
United States
Phone
(830) 758-1995

Toll-Free Number: (888) 255-8259
Rooms: 240 Price Range: $139-$189
Suites: 9 Price Range: $239-$269
Restaurants: 4 Liquor: Yes
Valet Parking: No
Buffets: L/D- $14.99/$21.99 (Sat/Sun)
Casino Size: 16,000 Square Feet
Games Offered: Class II Gaming Machines Based on Bingo, Poker
Overnight RV Parking: Free/RV Dump: Free
Senior Discount: Various on Thursday if 55 or older. < br/>Special Features: 20-space RV park (Free, including hookups).

Map

Swap Start/End

User reviews

16 reviews

5 stars
 
(0)
4 stars
 
(0)
 
(3)
 
(9)
 
(4)
Overall rating 
 
1.9
 
1.4  (16)
 
1.8  (11)
 
2.3  (16)
 
1.5  (16)
 
1.9  (16)
 
1.9  (11)
 
2.3  (16)
View all reviews View most helpful
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: January 08, 2018)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Poor

Only got lucky a couple of times but those slots were removed. Maybe one lucky winner every 4 hours as they announce it but in general don't pay much. Save your money for Louisiana.

Was this review helpful to you? 
(Updated: September 08, 2016)
Overall rating 
 
1.3
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Stay away from both casino & hotel

I have been to this casino 4 or 5 times, as many know, it's the only casino in South Texas. I live in San Antonio so a good 2 and a half hour drive. 
I made a reservation on a Wednesday night around 6:15pm but had an emergency and was not going to make it. So, around 8:15pm I called to change my reservation for the next day, I figured it was not going to be a big deal since both the hotel and casino are not really busy on Wednesdays. 
Well, a very rude person, yelling at me on the phone told me that if I wanted to change my reservation there was a $50 fee, eventhough my room was only $25 for the night. I had received a hotel room offer in the mail for $25 per night. 
I tried to explain my situation to the lady on the phone but she would not let me say a whole sentence without interrupting and yelling at me. 
She said they that if I don't show up they would charge me $169, to what I said: the room price I have is only $25, how come? That's ridiculous, to what she said: we don't have your $25 coupon here so you would be charge full fare. 
I then spoke with the "supervisor", Veronica Fernandez, to which I explained again the whole situation and she said: "our policy is that if you don't cancel before 6pm, you would be charge $50"
I asked her: so, you rather lose a customer than changing my reservation to tomorrow? 
Her answer was: "I have a policy that I need to follow". 
Well, you just lost a customer and I'll make sure to tell everyone about my bad experience. 
I'd rather go to L'auberge Hotel in Louisiana where you are treated with respect and their slots actually pay good money.  


Was this review helpful to you? 
(Updated: June 05, 2016)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Just Terrible

Ok so I've been coming here for the last couple years because I live by San Antonio and like everyone says, its the only casino in Tx. Thats if your not including the 8 liner game rooms I frequent in the country. This place is terrible! I have seriously won more in those illegal game rooms then I have at this (legit) casino. I always come with a few hundred dollars and have played every way you can. From max betting and sticking to a machine and putting a little here and a little there and the outcome is always the same...I LOSE. I know when to walk away but you have to be up before you can do that..so good luck with that. Like they say save your money for Oklahoma or Louisiana as they have much better payout percentages. Hopefully one day this wont be the only show in town and if that day comes this place will be s*** out of luck.

Was this review helpful to you? 
Overall rating 
 
1.6
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Not worth it

Everyones said it already low pays low pays low pays. Its is class 2 so could have somthing to do with it but all and all save your money might as well set it on fire. Staff isnt very friendly other than bartenders and they stop serving drinks at 2 and thats just the start lots of negitives very little positives. I dont see how they let this place monopolize down there texas should let compition come in

Was this review helpful to you? 
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Big Rip Off!

It would be great if you could win sometimes but all you do is lose your money here! Looking around it was easy to tell that the casino was taking every ones money and paying back very small amounts if anything to very few people.. Nobody was having fun.

Was this review helpful to you? 
View all user reviews

American Casino Guide