Seminole Hard Rock Hotel & Casino - Tampa Hot

 
1.9 (81)
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Seminole Hard Rock Hotel & Casino - Tampa

Details

Address
5223 N. Orient Road
City
Tampa
State
Florida
Zip Code
33610
Country
United States
Phone
(813) 627-7625
Instant Casino Coupon
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Players Club Details
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Toll-Free Number: (800) 282-7016
Room Reservations: (800) 937-0010
Click Here to Check For the Best Seminole Hard Rock Hotel & Casino Room Rates!
Rooms: 204 Price Range: $209-$369
Suites: 46 Price Range: $359-$459
Restaurants: 2 (1 open 24 hours) Liquor: Yes Valet: $20
Buffets: B-$20 (Sun) L-$20 D- $27/$40 (Fri)
Casino Size: 90,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Mini-Baccarat, Three Card Poker, Pai Gow Poker, Let It Ride, Poker, Spanish 21, Pai Gow, Casino War
Overnight RV Parking: Call ahead
Special Features: Food court. Health club. $5 off buffet for slot club members.

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User reviews

81 reviews

 
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(43)
Overall rating 
 
1.9
 
1.5  (81)
 
1.7  (57)
 
1.9  (81)
 
1.8  (81)
 
2.1  (81)
 
2.1  (58)
 
1.9  (81)
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Comments
(Updated: May 09, 2015)
michael des
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

get screwed at hard rock tampa?

Been going to hard Rock since it was just a bingo hall. Long time now.. I can't believe that this place still has people or suckers going there today!
Table games like blackjack by the pool area are HORRIBLE they have continuous shufflers and they have perfected the optic readers in them you get dealt 12 thru 16 every hand and the dealer constantly gets 20s and every squirrel plays on them forgoing all semblance of basic strategy and using hunches and superstition.. Kill me now !!!
Don't play there unless giving your hard earned cash away is fun for you.
Don't use the players club card because it has no benefit to you as a player since it forces you to gamble harder and bigger to earn dinners from overrated tasteless restaurants... Then it resets at the end of the month and u lose all your points.
So I say this to you everyone thinking of going there DON'T. Please just go somewhere else that will treat you with respect and courtesy your not getting there period. DON'T play blackjack by the pool ! Its the worst table game I've ever played. DON'T JUST DON'T play the slots there too way to effing stingy. I can't wait yo see what happens when the contract with the state is up ! I hope they allow other casinos here like Harrahs who have already purchased land in Tampa and have contractors in place.

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(Updated: March 18, 2015)
David Cheely
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
4.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

Negative on almost every front

I have been playing here regularly for the past 2 years. During the 1st year, what kept me coming back was the monthly bounce back free plays. They used to give you $20 a month in free play pretty much every time you came in when swiping your PC card, but in the past year, I have had zero in free play for 6 consecutive months despite playing more this year than last year. The comp dollars are extremely slow in accumulating (you can play for an 8-hour session at a $25 blackjack table and you'll get something like $3 in comp dollars) and those few comp dollars you do get don't seem to be spendable anywhere. As for the gambling. The slots are a joke - the reviews above are right on the money and I never play them. I stick to the table games. You can tell the difference by comparing any game that is both table and video. They have a video blackjack game with a $200 max bet and $10 min. bet. I used to play it quite frequently using a negative progression Martingale betting strategy of 10-20-40-80-160, meaning you can lose 5 hands in a row before reaching the max bet. The frequency with which I lose 5 hands in a row on the video Blackjack machine is far too high and it is quite obvious when you play the same betting strategy at a table. I've played thousands of hands at both and the table games have a lower frequency of consecutive losing hands. This is while using perfect strategy. It is obvious the machines are paying out at a much lower rate than they should. I also noticed that the machine rarely deals blackjacks when you are at the later end of a progressive run - it gives you blackjacks when you bet $10, not $160, much more often than at a live table with a shoe. If you want to enjoy your experience, go somewhere else; however, if you want to lose money at a slower rate, while having the excitement of winning from time to time, then play the table games. I usually play $10 (avoid the $5 table since the Blackjack payouts are 6-5 there) min. tables (there are not many of them and they frequently bump them up to $15 or $25 min. when the place is busy, and play Martingale and you'll find yourself walking out of there with more than you started with more often than not. Of course, the problem with any negative progression is that when you run through that losing streak, you lose a lot more than you ever win - with the 5-hand $10 min progressive to make $10 on any string, you'll lose $310 with any 5 straight losses. At a table, this will occur less often than at the machines. Ideally, Tampa Hard Rock would have $10 min. tables with shoes; however, the cheapest shoe table game you can find will be $25. This is unfortunate for the gambler because the constant shuffle of the automated "shoes" at their $10 min. tables still produces far too many 5-loss runs (leading me to believe that they somehow are able to manipulate their automated shoes to make Martingale players pay far too often for playing a solid betting strategy). So, my advice is that if you must go gambling at Tampa Hard Rock (and you kind of have to if you love to play, since it is the only game in town), then play at the $25 min. tables with non-automated shoes (players are offered cuts of the decks), since this would be the most difficult type of game for the casino to manipulate - as anyone can see from the reviews here, it is obvious that THR manipulates their slots in an extremely gambler unfriendly way, and I think they do something similar with their automated shoes. Oh, and never play your table winnings at a slot!

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Aces High
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

August 31 is the Day

The Seminole compact expires August 31 and lets all pray that the Seminoles do not get the contract. They have been treating there customers with no respect and now lets see what these crooks are going to do when other casinos open there doors. I cant wait for that day. What comes around goes around James Billie. Its sad that your customers hate your place and how greed took over to what use to be fun has turned into the most disliked place for gambling. If you dont get that compact then best of luck...Nb1xo

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(Updated: February 04, 2015)
jimmy b
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

been going since they opened

we have been going to the hard rock since the opening, and boy we use to have fun!, but over the last 5 years the place has gone downhill in a big way, slots that r so tight, piss all over the floor in the men's room, yes u have to stand in a puddle of piss to take a piss,,,, very pissed off.... the smoke is so bad that u can see the clouds of smoke if u look up to the ceiling. I know its the only game in town ,,,,but come guys wipe down the machines down once in awhile. its just not for us any more. Jim

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(Updated: February 04, 2015)
Connie
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Slots do not pay

Now they want $20.00 for valet parking and no discount for cardholder?!!! Pretty stingy on rewards in the mail for bouncing back!

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(Updated: January 16, 2015)
Bill Davenport
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Going down hill

The Tampa Rock is really going down hill on comps, payouts and promotions. Every time you turn around they are taking something away or "fixing the slots". The pay outs are terrible now. With the promotions, slot tournaments it is a joke. The same people make it to the final rounds. Stay away from there if you can.

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Max Nut
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Hmm something is wrong at Seminole Hard Rock Tampa

Something has become very odd with free spins on the "Stinking Rich" machine? If you are lucky enough (they are getting harder and harder to get) the pay out is a joke! At one point I actually had 115 free spins - I was excited! Total payout$190.00 - and I am playing $2.00 bets. Then get 20 free spins - wow $9.20 was the pay out. I really feel these machines are set to pay way way lower than 50%. So I try a brand new machine just brought into the casino - put $40.00 in - play a $2.00 bet in 10-15 minutes I am done. On my $2.00 bet the payout was .62cents or maybe. .12 cents are you kidding me?

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Slotfanatic
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Tightest slots in America

I agree with all the other reviews. Slots here must be at a 5%-15% payout. This is based on over a dozen trips here and I have never won more than I put in. Never. I drove down to South Florida to spend a few days at their casinos. Let me tell you, what a difference. I won, consistently and was able to play for hours on just 40 bucks. At the Tampa Hard Rock, I lost anywhere from 100$-1000$ per 30 minutes of playing every single time. Just wrong.

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(Updated: December 27, 2014)
Mike B
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Horrible

I have been playing slots for 21 years now. I visit Tampa to see my family for weeks at a time during the year. I will never be going back to this place ever again. Last time I was there while leaving, I threw my players card in the trash. You feed 100s in the machines and it will go straight to 0. You will maybe win 10 cents on a 4 dollar bet, yes, I'm not exaggerating. Last 10 trips there, I've left within 30 minutes broke. Everyone around me always complains that nothing pays. The slots just suck your money. Not fun! I can walk into any other casino and might not win, but at least get some bonus', win a little, stay in the game for a few hours. Not here. The place is criminal and it's a shame it's the only casino in the area and they are taking full advantage of that.

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Helen
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Should Have Read The Reviews

I should have read the reviews before going to the Tampa Hardrock casino. I've played in atlantic city nj, philadelphia and valley forge pa and have enjoyed myself with some big payouts and some losses. Losses have at least been rewarded with rooms, promotions and free slot dollars. Also at least you get free drinks and beverages. Went to the the tampa hardrock and played for an afternoon. Did not see any payouts by casino staff despite the place being very busy. Usually playing that amount of time I have at least one win over $100 (I played $1 to $3 slots) Nothing After losing a grand the casino has offered nothing in the last 3 months. Won't go back to tampa. Rather use a few hundred and take a cruise or fly to a casino that wants me back.

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Tory
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Not worth the time

Never saw a casino with so few .25 slots, and those are boring and payout is nearly nothing. I've been to quite a few casinos (for fun, not a constant player) and at least come away with a few dollars or broke even after laying down a couple of hundred, .25 a play. Not one server came around with complimentary beverages in the 4 hours I was there - and I sat at the same slot the entire time. Ate at the Hard Rock - not the best one I've been to. I won't bother to take the half-hour drive here - the atmosphere is not what you would expect of a Hard Rock type of entity except that they play a lot of 60s music that you can only hear in the restrooms.

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(Updated: July 24, 2014)
Patric
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

The Pits?

I totally agree with others who have written about the tight slots. But there are more things wrong so if you don’t mind losing, you have to put up with the bad food in the average dining facilities, the bellowing waitresses, the crazy parking, no tv remotes in so called high-class hotel, the employees who try to mow you down with whatever carts, trucks, etc they are pushing, the obvious underage kids sitting in front of slot machines, and the all pervading smoky/freezing seedy factory type atmosphere this casino has. Open one of their wrap sandwiches, (to put on mustard or mayo, if you can get it), and you’ll find fatty lump of tasteless meat and rusty lettuce. Try the lemon meringue dessert and you’ll enjoy granulated sugar embedded through out like it never was mixed properly. All this for an exorbitant amount of money. The yelling drink waitresses add to the crude atmosphere. Go to Biloxi just once and you’ll see the difference. Oh, and experience the special parking for ‘elite’ members; non-members just slip through the space between the two guard rails, so you can stop feeling so ‘special’ with all the ‘benefits’ they give.

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(Updated: July 24, 2014)
JJJ
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

I Can't Win Here!

I have gone 2 times per week for 2 years and have not had a single winning trip. Not even close; down $24,600. 1 handpay for $1340. I bet max ($4 to $8) per spin. Having played the same level at both Mohegan Sun and Foxwoods, I can tell you the results are far, far different. The comps at other casinos are 30 times higher than Tampa Hard Rock. I spent $5k at Hard Rock in June. Just got an insulting $40 free play. Keep it Hard Rock. I have had it and will not be suckered any longer.

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tampanative
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Absolutely the tightest.

I have been going to this place at least once a week for the past 2 years. And, like others have said, I have never EVER seen anyone win a jackpot. In comparison, in February, I took a trip to New Orleans and played the slots at Harrah's. Within the 3 hours I was there, on a Saturday night, I've seen 3 people win jackpots. Coincidence maybe? Who we kidding ... the Hard Rock isn't paying ... they don't have to ... they are the only game in town.

Obviously, casinos are here to make money but we shell out cash for an enjoyable gaming experience. Yet, at this place I honestly feel they are just ripping people off.
Within a 30 minute time frame I loose upwards of $100 playing slots. 30 minutes if not less! At least let me play longer before taking my money. My gawd!

For those who are reading these reviews I think you can formulate your own opinion as to how the machine play is at Hard Rock Casino in Tampa. Less than 1% of the reviews are in favor of this place. That should be telling you something.

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(Updated: July 03, 2014)
James
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

RNG

242 spins at 1.25 = $302.00 playing Tarzan game. Spin 243 hit bonus spins, got a big 8 free spins. Won a total of $11.00 on the 8 spins. This place sucks.

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Mr. T.
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

The "Incredibly Shrinking" 2500 credit Royal Flush

VIDEO POKER ALERT: The Hardrock Tampa has never been a full pay haven for serious video poker players but what I witnessed today I have never seen in any other casino in the world. When reviewing the "Jacks or Better" pay tables in the high limit room, I noticed that while the 9/6 Full House/Flush hand payouts had been increased from 8/5 (shortpay) on the Game Kigns, the real shocker was that the payout for the Royal Flush has been decreased from 4000 credits to 2500 credits. I REPEAT: THE ROYAL FLUSH PAYOUT HAS BEEN REDUCED FROM 4000 CREDITS TO 2500 CREDITS. All $1.00, $2,00 (on the main casino floor) and even some $5.00 machines have also been changed. I only saw two Triple Play machines ($2,00, $5.00, $10.00) in high limit that still had the 4000 credit payout for the Royal Flush. This, of course, destroys the game and entirely makes the percentage payout for perfect play incredibly low. The greed of the Tribe and it's masters is limitless. As I stated earlier, I have never seen this in any other casino in North America. Go elsewhere. Period. While full pay "Jacks or Better" Video Poker is becoming harder to find in casinos across the US, it still exists in Vegas and Biloxi. The Hard Rock is gone as a VP casino. Finished for me. I'm done.

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(Updated: May 28, 2014)
Barbara Rustigian
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

worst casino?

this is the worst casino as far as payouts....My sister and I have gone often--I don;t spend a lot and of course never win anything,but my sister consistently loses between $500 - $1000 in one day; my niece came with us this weekend...she lost $1200 in 2 trips, never hitting anything.There seems to be no oversight by the gaming commission....no competition.I have been to Vegas, Atlantic City, Foxwoods, Mohegan Sun ----much , much better.Now you cannot use your points at the Food court anymore;your room rates are too high compared to LV and A.C. and Ct. - again no competition.It'll be a long time before we go there again...You people are just too greedy. Bottom line - in a day 2 day visit the 3 of us lost about $3,400 playing the quarter machines $1.25 per hand non video poker (my sister) and more than than by my niece....

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tom
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Horrible Place Need lesson in customer service

Really cheap place,no comps on anything-ever.I play blackjack and had a misdeal.I was cool about it and just took my money off the board and let the hand play out.Couple hands later the dealer was showing a four and I had two kings-yes I split them.The dealer screams out splitting tens,The two pit bosses come over to watch me play my hand and both hands had twenty showing.The dealer busted and I won both my hands. The pit bosses and dealer said it was irritating to split tens.Did they not know I was sitting there.Its gambling and cards don't read books.I also always tip the dealers and find very few people who do at this place. Really need a lesson in customer service at this imitation Atlantic Beach Casino.Best thing to do is take your money and run from this place.Its Memorial Day and I am Veteran and really this place can keeps its 20 year old interiors and furnishings.

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(Updated: May 27, 2014)
John Doe
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Biggest Scam of All Casinos!!!

For the customer who is reading this, just know its the Truth.The Seminole hardrock of Tampa used to be a great place to go have fun and to gamble. That stopped several years ago and ever since then it has gotten worse and worse and worse. they have a contract with the state of Florida meaning no one else can open any table games or other casinos to come here cause the Seminoles own the rights and by that contract they do not have to answer to anybody.There is no gaming commission to regulate these crooks and they could do whatever the hell they please and they do it. Trip advisor is now known for posting fake reviews and being paid to post reviews and to hurt other businesses and to make any business look good and hard rock has them in their back pocket. 90% of the reviews of the Hard Rock Casino are false or fake. most of the reviews are nothing but advertising analyze to get people like you to believe it so you could go in there and basically be taken for a fool. They are the most profitable casino in the entire world, Tampa alone profited 2 billion dollars last year but thats what they are claiming cause im sure they made alot more cause they do not audit anything. Most slot machines have a audit system that shows how much money goes in and how much goes out or how many jackpots are paid and its recorded but these little displays are well hidden I know where they are and I have taken the numbers down and gone back and guess what the numbers are still the same so basically they have it turned off they don't do no audit at all you cannot tell what they are making. They are crooks. most state laws have to have slot machines to pay out 85% on a dollar that's the lowest the Tampa Hard Rock Casino I would say and I'm not joking or lying or exaggerating that their payout is between 12 to 18 percent on a dollar I'm serious. here's a perfect example and it's true I was playing midnight treasures and I play max bet which is $8.00 a spin. I got the bonus round 10 free spins at $8 a spin and it paid me a whopping $9.00 dollars. there is a lot more I want to say and I will but right now I don't have the time I will write another review and the people of hard rock you know who you are I have no respect for you people anymore ,,really you guys can screw off I hate liars and thieves I cannot stand them and you people are both!!!!!

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Joe Schmo
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Worst place to be in Tampa, PERIOD.

Where the hell do I start with this place? 25, been visiting since I was 18 playing poker. Probably down close to 20k no joke. I have single handedly seen a buddy of mine lose over 4k in 100 hand blackjack in one night, wouldn't even give him a free room. Super stingy on comps, obviously if you don't know already if you are caught playing slots, you're viewed as the biggest chump in the joint. People are all uptight and edgy because theyve been up all night and losing so everyone's pissed. Just overall the most negative, vile, deceiving place you can possibly visit in Tampa. No gaming commission regulations, no competition, no fux given, they're there to shake you down at the door and feel really stupid after you've left. I haven't gone in a few months, but when I go tonight I will stay as far away from gambling as I can. Oh and food is overpriced too. Best part is I randomly find some chips on the ground or cup holder left behind (2 $25 once,). This place should be shut down, it's a big scheme, someone is making a bunch of money, and it's not you.

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(Updated: December 27, 2013)
Mr. T.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

What we already knew has been confirmed.

As the Seminole Tribe moves in on a annual profit of Two ($2) Billion Dollars, a Bond Review Offering by a Wall Street analyst confirms much of what the average gambler already knew about the Hard Rock Tampa. The Hard Rock Tampa makes more for the Tribe then all the other five casinos located throughout Florida combined. The Bond Offering report calls the Hard Rock Tampa one of the most lucrative casinos in the world ! For them... The report goes on to confirm that the Tampa casino makes between 20-25 percent on table (banked games) and 70-75 per cent from slot revenue. To be this profitable, the slots must be so tight as to be unplayable for the gambler. The worst news is that the analyst sees nothing now or in the future to threaten the Tribe's monopoly in Tampa. Whether South Florida gets more banked games, more slots, etc., the report says that the Tribe will stop at nothing to protect its Monopoly profits. A future Governor Crist does nothing but help them and the likelihood of online gambling being legalized in Florida is remote at best. In short, locals must quit the slots in Tampa and out of state visitors who visit the Tampa Hard Rock will simply lose, lose, lose. Tampa is their cash cow and anyone who enters its door is simply a sucker - it's that simple. Go anywhere else to gamble but understand that the slots at the Hard Rock Tampa are among the tighest in the world. I am placing the Tampa Hard Rock on the "Wall of Shame" along with Harrah's Cherokee Casino in North Carolina as the worst places to gamble in world.

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(Updated: September 17, 2013)
Linda Callison
Overall rating 
 
2.5
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

WTF

I have been there off and on over the past 2 years and a lot in the past 2 weeks. I am nowhere near even, The largest take I had on any bonus on $3.oo a spin was 323.00 but it took a few hundred to get there so it's really not that great of a win, just breaking even. It's ridiculous how much money you have to spend to get any return. In the old days you could last a long time on 20-- 40.oo that is gone in 5 minutes on ALL of their machines. If you are winning don't cash your ticket as soon as you do they shut that machine down. They say they can't do any of that stuff but I think that is BS, I think they see me and say sucker is back to try and win again, lets take her money again. I don't think the seminole tribe casinos have very fair and decent gambling practices, and how come they are the only casino that doesn't list their percentages. I will not be going back there I might as well just burn my money. I told them my friends no longer go there and I would be next. so that's 20 or so folks they have lost due to being so tight. That place is also getting very quiet weekdays. Pay up or hopefully go belly up!!! I hope they are proud to watch people go in the hole taking more and more money out of their accounts to have even a little bit of fun and even possibly a little bit of luck. You would have a better chance to look on the ground for money!

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Lucky 7
Overall rating 
 
4.3
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

I Really Like The Place!

I'm not sure why this place gets such poor reviews!?! I go 4-5 times a year, and have an absolute blast! There is always rock music coming out of the speakers, and on the TVs, it's usually packed and full of energy, and if there's a big sporting event people are cheering and having a grand old time. Oh yeah, and all the rock memorabilia is fun to look at!

The rooms are really nice, and the suites are even nicer. Council Oak puts out excellent meals, and the Hard Rock café does a good job at pub type fair. There are some other pretty good food options as well. I think the service is much better than average on a whole.

I've had some very good luck on the slots as well, and done well on the table options available. I don't like to go into dollar amounts, but I usually have a fairly good budget, and most times I've come home with more than I walked in with, and I've never been totally cleaned out. The machines may be a little tighter than say Vegas, but that doesn't you can't win... and win big. While I've never won a really large sum here, I've seem many people win over $10,000. The machine options are good, and yes you may run into a few duds, but hey it's a CASINO!

I've done way better here recently than my last trip to Vegas... maybe things are better than they were when the people below posted all those bad reviews??

Anyway, I'm going again soon, and I'm know I'll have a good time... I bet I even win a little cash. Yes, I'm an optimist!

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(Updated: July 21, 2013)
Jim
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

SOS

Same ols sh-t. Picked up my mystery envelope and won $14.00 in free play. Tampa Trib reports that the 7 Seminole casinos in Florida grossed 2 Billion last year. Thats right, Billion with a B. Dropped over $200.00 on the Tarzan machine without a Bonus, switched to Little Dragon and dropped another $100.00 without a Bonus. I'm surprisse it was only 2 Billion.

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(Updated: July 10, 2013)
Mr. Island
Overall rating 
 
2.7
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

It is what it is

I have been to this place a few times over the last 10 years when I have been in the Tampa area. First it started with those dumb bingo slots. For the last few years it has had regular Vegas type slots. The payouts, which they aren't required to post, still seem low. Also their player's club isn't compatible with any of the other Hard Rock casinos outside of Florida. Blackjack tables paid the dreaded 6 to 5.

It's something to do one night when you're in the area. But it really isn't anything special.

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(Updated: June 15, 2013)
Gmoney
Overall rating 
 
2.5
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Need to clean/fix the machines and too smokey!

First, SMOKEY AS HECK! ridiculous how there can be no air handlers to remove the smoke from the idiots who still smoke (have not enough people died fast enough???). Next, the machines are bountiful, yes, but they do not repair them. They do move then around to as to get people from being comfortable in one area of the casino, but they don't bother with broken buttons, touchscreen problems, and the filth of the creepy people who potty and go back to the machines without washing their hands. A lot of people who know nothing about how to act in the casino either. Can be fun, but at 10am on a weekday when no one is there but tour groups. In all, about a 2, and would have been really a 1 if not being the only place in the Tampa area.

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(Updated: April 28, 2013)
LMS
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Have a plan and stick to it.

We Started going Febuary 1st me and My wife...We went with a Grand we were willing to lose...We spent the grand , we used nothing but 20's ..If we got up to $30.00 we would pull out, keep the slip and use another 20 until we were out of $20's...The first night down $160.00...The next night I hit a Jackpot. 5 G'S...That night we we walked out with $6600.00 we went with $800.00...Well we still have the original grand and the 5 g's and we have gone...But we go with the same game plane...we have gone 26 times since then....My wife won a 1400.00 jackpot...The machine that I won $5000.00 grand on has hit that 8 times since I won it...I see people hit all the time...Once we lose the original grand we will stop for awhile...Like I said we've been up and down....We went with $600.00 one night lost all the way to 36 bucks and got it back up to 800.00..Don't get me wrong we see peeps throwing hundred dollar bills and max betting and lose it all in 5 minutes...You have to have a plan and stick by it..

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(Updated: April 17, 2013)
scrappy
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0

rock hard but no win

the tampa Hard rock may have the worst machines anywhere. I don't see anyone winning anything ever. The video poker is so bad, you have to play at the $2.00 level to get to full pay. The poker room is big (50 tables) but mostly just runs 1/2 and 2/4 for people to chase the bad beat. There is sometimes one omaha table and some 2/5 NL.

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(Updated: April 15, 2013)
Diana
Overall rating 
 
2.7
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
1.0

PARTY ON HARD ROCK

I played at the Hard Rock in January. I was planning to mostly play poker because my money lasts a LOT longer than it would if I played slots. I put $20 in the big interactive Wheel of Fortune machine in the beginning of my visit. On my first spin I won $200. I was thrilled! I thought I am set for the day. So I increased the bet and minutes later won another $100. So of course I maxed it out and hit $1000. Seconds later, the attendant came rushing over encouraging me to cash out. I am a believer that you might "mess up your mojo" and stop winning if you cash out. After the attendant and the other players pressuring me, I did cash out. The employee stood there waiting so I felt forced to give her a tip. How did she help me win? Of course after I cashed out I did not win a dime. I was meeting friends for lunch at the buffet so I left the machine. I was going to play poker for the remainder of my trip. But of course after me telling my friends about the Wheel of Fortune they wanted a chance at it. So we went back. Between the 3 of them, they put in over 100 bucks and got nothing. Every time I got a wheel spin previously, it was 50, 100 or 200. When they got a spin it was $2.50 or $4. So they left shortly after losing and I sat down at the same machine I was winning at earlier. I was playing the max right off the bat, put in about $60 and wasn't doing much. So I put in another $40 and boom there it was, $1000 again! No one bumrushed me to cash out this time, probably because they heard I wasn't gonna tip them heavy. I ended up continuing to win and got up to $1600. Needless to say, I never made it to play poker. I left a very happy winner. Since that visit I have been back 4 times. I brought different friends and family on each visit and bragged to them about the Wheel, telling them they HAD to play it! Other than the first time, that Wheel has done absolutely NOTHING. Whether you are on 80 cents or $4, no one won anything. They were all so disappointed. After 50 bucks they finally get a wheel spin and it is $3. The other slots are terrible too. I personally enjoyed the local internet cafes to those fancy slots that make all this noise and you have won a nickel. I tried 50 different games and NOTHING. I am constantly getting offers for free play, free property credit, even 2 free nights in a partner hotel. I generally only spend about $200 a visit between poker and slots. I guess I just got really lucky that first visit. Not much winning since. I like the casino for a day trip, something fun to do, but you are not gonna get rich there. I must also mention the food is terrible. I have tried several eateries. I tried the lunch buffet, basically all I ended up liking was the baked ziti. I ate at the Green Room...18 bucks for shrimp and grits and no joke it literally had 4 shrimp. The food court is terrible also. Not to mention that the employees are always rude. Any time I ask them question they get aggravated and act like I am bothering them. On most visits I am there 6 hours or so and end up seeing a cocktail waitress about 2 times for a free soda. I will say that the poker room is beautiful, well staffed, plenty of tables, not long waiting lists. It alone is worth a visit. The dealers are great! And don't worry I make sure and tip them generously.

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(Updated: March 09, 2013)
Roz England
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

License to Steal

This casino has no competition for 200 miles. They are the only game in town and they know it. The State of Florida gave them a license to steal and they take full advantage of it. They aren't even required by law to disclose payout percentages. Throw your money out the car window on the way,then make a U-turn. You will achieve the same effect and not have to choke on smoke due to their inadequate ventilation system.

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