Sands Casino Resort Bethlehem Hot

 
2.1 (65)
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Sands Casino Resort Bethlehem

Details

Address
77 Sands blvd
City
Bethlehem
State
Pennsylvania
Zip Code
18015
Country
United States
Phone
(877) 727-3777
Players Club Details
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Toll-Free number: (877) 727-3777
Rooms: 288 Price Range: $129-$239
Suites: 22 Price Range: $249-$349
Restaurants: 6
Games Offered: Blackjack, Craps, Roulette, Baccarat, Mini-Baccarat, Pai Gow, Pai Gow Poker, Three Card Poker, Poker, Caribbean Stud Poker, Casino War, Big Six Wheel, Sic Bo
Special Features: Food court with Nathan’s Hot Dogs.

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65 reviews

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2.1
 
2.2  (65)
 
1.7  (51)
 
2.3  (65)
 
2.0  (65)
 
2.1  (65)
 
2.0  (58)
 
2.8  (65)
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Comments
(Updated: July 28, 2015)
yvette
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

high rollers beware!!TIGHTTIGHTTIGHT

I lost over 15k on theses tight slots they simply do not payout im not sure what there % rate is but I have watched these slots take 100 dollars without one single pay back its very disturbing and scary. they collect slot players money like nothing I have seen people waist there whole 1000 dollars in a matter if 45 min. my advice is to stay away sands is bad news there a rip off and there comps are lousy.

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(Updated: May 12, 2015)
Rich
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0

The Asians drive me crazy!

I have been a customer since the day it opened and usually go there once a week during the daytime. The players club is a joke,I spend over $10,000 last year and they give me a lousy $35 a week on slot play. My wife who goes there four or five times a year and spends very little gets the same comp that I do. However the thing I dislike the most are the asians which arrive by bus loads with no money looking to take anything they can.The last time I was there I saw one of them going thru garbage pails and collecting plastic drink cups.They yell and scream right over your shoulder. I solved that problem I am 6'4" and weigh 300LBS. I just stand up and look at them and they scatter. Best thing about the place is the food.

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(Updated: April 26, 2015)
anonymousinpa
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

Slots are always tight here

I always ask myself this question every time I visit this casino. Is it me or are these forsaken slots always tight? Well, I always end up choosing the latter. It also doesn't help when those individuals who are bussed in from NYC stand right behind you in your personal space, yell, scream, spit, etc. It only makes a bad casino that much worse. I hope Sands Bethlehem wakes up and realizes the damage done to their reputation, since they allowed buses of these people into their establishment.

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Ramesh
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

Worst Casino

This casino never pays. They just rip you off the money. never ever go to this casino. Go there only if you are ready to loose your hard earned money and return home empty pockets.

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(Updated: January 05, 2015)
vision5676
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

absolutely horrendous

The machines and tables are tight and don't pay. The dealers at the tables have no personality and weren't friendly at all. The Asian population that they bus in from NYC is the worst, they are extremely rude and disrespectful I was placing a bet at a roulette table this Asian woman walked behind me pushed her way right atop of me. If she wasn't a woman I swear I would've clocked In the face. This is the first & last time I'd ever go to this place. I'll take the risk & go to AC before ever returning to the sands.

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(Updated: November 17, 2014)
Pete
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Sands doesn't pay out

Slots r fixed . U match need one more they speed it up or slow it down so u don't match to win. Had free play u should win u don't . Had 25 even 50 free play got nothing their watching u above in a room to control if u win or loss. FIXED FIXED sorry . Sands doesn't pay out.

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(Updated: June 20, 2014)
Richard Sinay
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Sands Casino is a Rip Off

The slots are as tight as any I have seen in the country! If you want to save your money, don't go there.

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(Updated: March 13, 2014)
Crunch
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

what is the matter?

Tried to get in touch with casino/hotel to book room, was cut off two times. Also tried to find out my account said no record. I joined when they opened now they don't know me??? I go at least six times a year or more. What is happening???
Looks like I will be going back to Atlantic City again.

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(Updated: January 30, 2014)
Anonymous in PA
Overall rating 
 
3.4
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0

This place could be a whole lot better

Every time I come to this casino, I am confronted by overly annoying people. Whether taking my wallet out, putting in my pin, going to an ATM, Ticket Redemption booth, or just playing the slots, or eating at one of the many eateries at the casino, these individuals loiter, cough, sneeze, scream, spit, steal, or stand directly behind you, or park themselves next to you and watch while playing the slots. It's getting to the point now, I am no longer enjoying coming here. I would only hope Sands Management sees this and has better control of the situation, instead of looking at dollar signs. Otherwise, they will lose good patrons like myself. It's really a shame it comes down to something as simple as crowd control.

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(Updated: October 23, 2013)
Ed
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

is it just me or are the slots tight?

When Sands first opened, it was a fun day trip. Since then, they've built a mall, a hotel, and improved their food offerings, but the slot play is way off. I don't plan on winning every time I visit a casino and play slots, but I've lost the last 5 times I was at Sands. I'm taking a break from this place.

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(Updated: October 12, 2013)
Connie A
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Why Sands payouts have significantly declined...

I am a fairly regular customer of "The Sands" but after giving it a chance over and over again in the past few months...I am done! It used to be a good time and of course you don't expect to win or break even every time..there is a problem after fifty visits when you can't play the slots for more than fifteen minutes without going broke. It is a shame because I used to really look forward to going there but not worth the effort to get there. Apparently from the much noticeably emptier parking lot I am not alone in my opinion. The past three times I had front row..big decline in the past several months.

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kjay
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

worst casino -never to be visited

Worst Casino for slot players .Machines are dead ,payback is terrible ,gaming experience is none.
Play in sands only if you want to loose all your money and come back home with empty pockets .
If you are a new player in sands ,may be they let you take home some dollars so that you get hooked to their machines .But be assured that on your next few visits sands will suck all that you have .
This Casinos appears to develop new players by ripping off old players .

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(Updated: October 01, 2013)
Jcapri27
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Won't go back

Worst casino experience ever. Games and slots are super tight. We barely lasted an hour and had to leave because we lost so quickly. There is no way they are paying out anything near 80%. We couldn't get a dollar back for every $20 we put in a machine. Visitors beware.

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(Updated: July 18, 2013)
DDJBPA
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

The worst slots

The slots at this casino are nothing but horrific. Each time I visit this forsaken place the machines pay absolutely nothing out. You can never enjoy yourself with people directly behind you, bumping into you, disrupting your play. Today, I went to one of the food venues where an older woman was picking her teeth with a toothpick right in front of my food while my wife and I were eating our lunch. How gross was that? In addition, people consistently smoke in the non smoking sections and spit into trash cans. None of the redemption machines ever work and the ones that are working have very long lines. Sands really needs to get their act together and have better crowd control, as well as open their tight coffers and allow some of us to win once in a while. This place is furthest from enjoyable. If you like misery, then Sands Bethlehem is indeed the place for you!!!!!!

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(Updated: May 12, 2013)
mike
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0

terrible experience

Slots are very tight .Payback is terrible .No gaming excitement.
Definately not a casino for playing slots.
Machines will just suck in whatever you put in.
However the restaurants are good.

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(Updated: April 15, 2013)
KJAY
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Unlucky for me

worst casino on the east coast .Will not recommend to any one if he is a high bet player.Machines are very very tight and it is a complete rip off .If you play high bet $1000 will disappear like a magic

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(Updated: April 15, 2013)
kjay
Overall rating 
 
2.5
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0

Hard to win at sands casino

sands casino is a good place for people who play low bets of 30 -45 cents.But if you want to play higher bets specially on machines like stinking rich ,bombay ,treasure of troy then it is a complete rip off .Never play higher bets in sands casino .It really is a rip off and you will come back home disappointed

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(Updated: April 01, 2013)
AJ
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

This Place Needs Improvement

Reading some of the other reviews, I definitely agree. Sands Bethlehem has much to be desired to become a decent gambling parlor. Only losers need apply. This place does absolutely nothing to make you feel good or feel lucky, for that matter. Take it from someone who knows. Stay away at all costs. It's definitely not worth it!

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(Updated: September 17, 2012)
Anonymous in PA
Overall rating 
 
3.9
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0

Better...but not great

Gotta say, Sands Bethlehem has come a long way. Got to give credit where credit is due. Sands Management really stepped up and made some much needed improvements. Although crowd control still seems to be a problem, it is quite a bit better with security pacing up and down the floor. One thing I don't like are those low life patrons spitting into the trash cans on the floor. I think it is highly disgusting. Sands really did a great job separating smoking from non smoking sections. I for one am not a smoker and rally appreciate Sands management acting on this. Also, the machines seem to be in better shape. Only wish they would put the same machines in smoking and non smoking sections so everyone can enjoy them. The bands are even better. Music is also better. This place, I gotta say has class. Management acts immediately to all complaints and addresses them. Even the food served here is excellent. Keep up the good work, Sands.

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(Updated: June 08, 2012)
Natasha
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Avoid this Smokey Place

This place is not somewhere that you can move about freely nor feel comfortable (there are pickpockets). The bathrooms are disgusting; one loud balding cage cashier is beyond rude and nasty to customers; the cocktail waitresses/waiters could not be found for near 40 min; the food is expensive and mediocre; the decor is bland; table managers are constantly overheard demanding that dealers raise the rate to play when tables become full; security guards are either vulgar, sleeping, or seemingly "lost"; AND.... there is no such thing as a NON SMOKING area (the place is a cesspool of cancerous smoke)!

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(Updated: May 30, 2012)
DJ
Overall rating 
 
2.4
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0

In dire need of serious Crowd Control

If it weren't for those nasty, dirty, rude Asians, this casino would be OK. I agree totally with the complaints of loitering, standing behind you while playing, arguing in back of you, etc. It is incredibly uncomfortable to be at this casino any more. You can't enjoy yourself with these idiots directly behind you with their hands behind their back and breathing down your neck. It is disgusting. They have nothing better to do than to harass the patrons who are playing. Management needs to have better control of this. Otherwise they will lose in the long run.

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(Updated: May 05, 2012)
Thebigone
Overall rating 
 
2.9
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

The crowds stink

I must reiterate what others are saying here. The bused in crowds from NYC are the filthiest, nasty and rude people I have ever seen at a casino, and I have been to many many casinos. They do loiter, stand behind you while you are playing and make noise. It gives you that uncomfortable feeling that someone is watching you.. and they are! I also agree that the better machines are in the smoking section. I have to say though that I've done well at this casino. I don't play as much as I used to, but I normally hit for a hundred or so each time I go. I have also come out with 3k or so twice in two years. My most recent trip, I left 560 to the good and only played about 120 and that was in the non-smoking section. I am not a fan of the Sands because of the busing issue. I prefer Hollywood Casino, but it is much further for me.

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Casinova
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

High Rollers Stay Away!!!

Been a high roller all my life..let me tell you something Sugar House and Sands PA are the two worst places for high rollers you never ever get a chance to break even.. the machine simply suck up the money.. i would suggest high rollers to stay away from these two places.

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(Updated: March 12, 2012)
JH
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

The absolute worst

My recent visits to this casino were furthest away from enjoyable. Since management decided to add new machines and take out many of the popular machines that always paid out, this casino has been horrible. The new machines..and even some of the older machines are now as tight as a drum. They are also kept in poor condition. with busted keys and reels. There are also major losses at the tables as well. Maybe that's why their revenues are way up in PA. So if you want to lose your life savings, then by all means, go to Sands Bethlehem Casino.

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(Updated: March 12, 2012)
Tony Montana
Overall rating 
 
2.2
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Sands Casino in Bethlehem, Pa

Sands casino at Bethlehem is “Rogue”. Meaning they will gladly take your money, but if you happen to win, they will find any excuse not to pay you. If they can’t find an excuse they will make one up, or just not communicate with you at all. That happen to me in my last visit to this casino, I never got paid my winning bet at sic bo table, not even after complaining to pit boss and the security guards, and more not even after complaining to the gaming board. AND MORE NOT EVEN AFTER THE RECORDING TAPE FROM THE SECURITY CAMERAS SHOW THEM THAT I WAS RIGHT IN MY COMPLAINT. Is like enter in "No Man's Land "
you gamble under your own risk.
Slots machines are extremely tight.

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(Updated: March 12, 2012)
DKJB
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

From First.........to Worst

During its day, Sands Bethlehem Casino was one of the best I have ever been to. The slots consistently paid out, you would always walk away with prizes and perks. Now, that has all changed. Once management decided to get rid of the top paying machines and allow disgusting, dirty, rude people to invade the casino, this place has totally taken a turn for the worst. The machines are extremely tight with broken keys, reels, no wins at all. The tables are equally as tight. These nasty people argue directly in back of you. they stare, loiter and create a very uncomfortable atmosphere. Every time I go here, I not only lose consistently, but I get increasingly annoyed with these individuals.
Complaining repeatedly to management and to the PACC has been useless. Sands Bethlehem has grown very deep, stingy pockets in recent months. Perhaps this is why they are tops in revenue for the state. They are now out of 9 operating casinos in PA. with 1 being best payout percentage and 9 being worst, number "7". All in all, I'd stay the hell away from this place. The only thing..and I mean only thing that is half decent are the restaurants. And even they, at times really provide horrible food and service.

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(Updated: March 05, 2012)
susan w.
Overall rating 
 
1.2
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Terrible.........Dirty.........Lots of pushy bus l

Stay away from this place. It is so dirty and people are brought in by bus loads from N.Y. These people are very rude, pushy and inconsiderate. I have never been in a casino that was as dirty as this. I got food poisoning from eating the fast food chinese food. I was in bed for 2 days. The bathrooms are like being in an outhouse. I will never return. I sent in a survey and never got a response back. From a 1 to 10 , I would give this place a 0.

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(Updated: February 04, 2012)
Karin
Overall rating 
 
3.2
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0

Sands Casino Bethlehem PA

My husband and I went to the Casino for a night's getaway. The hotel was clean, the rooms were large. We had a King smoking room, the nice thing was it DID NOT smell like stale smoke. The hotel staff that we had to deal with was very nice and friendly. We did not need to call housekeeping or use any of the amenities. I wish they would have had a indoor pool. The food court has various foods vendors. South Philly Cheesesteaks were pretty good. We had a $50.00 food voucher that we used at Emeril Burgers and more which was very good. I would highly recommend.
As for the downside of the Casino, I would like to start off by saying i am not a prejudiced person. There is an overwhelming amount of RUDE Asian, Vietnamese, Chinese, Japanese,(not sure what they were) One man stood next to my machine and continued to snort and hock until he couldn't no more and spit a huge luggy in the trash can next to me. In the ladies room, (this happened several time) I almost got knocked over walking into the ladies room. Then as i was washing my hands in the ladies room, a lady felt the need to put her dirty hand under the water i was using. (just her fingertips). The other sinks on both sides of me were EMPTY. I was so stunned that i couldn't say anything. Over all the hotel was nice, clean and the continental breakfast was decent, had no trouble getting the food there was plenty. I would go back again.

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(Updated: October 29, 2011)
evelyn dodge
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0

Sands Casino in Bethlehem, Pa

I have been to many casinos and the Sands in Bethlehem, Pa has been of the most disappointing. I was there when it was first opened and thought it was okay; however, it has gone downhill ever since. The smoking is disgusting - it permeates the air over the entire casino. The better machines are in the "smoking area." The few newer machines they have are impossible to get and the music that I had to listen to on a Thursday was loud and very customer unfriendly! The machines are very tight. Definitely need to update the machines and generally clean up the place. It stinks of stale cigarette smoke. I definitely would not recommend it to anyone in its present condition. I would be reluctant to use the hotel based on the condition of the casino.

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(Updated: October 14, 2011)
Rob Ojeda
Overall rating 
 
2.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Needs Work

Stayed at the Sands for the first time. Wife and I were on our 20th anniversary vacation. (she has family nearby) We live in California and go to a number of casinos in Calif. and Vegas. The hotel was fine with the exception of having to put in your room key for the electricity to work! Also the water pressure in the shower was barely a tricle. I agree with the other posts that the slots are way too tight. Machine variety is good but the smoking side of the casino had the better ones....that's if you like to breathe. Don't know if I would go back though, funny thing is since I got back home they sent me offers for free play and free room. Time will tell

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