Ho Chunk Gaming - Wisconsin Dells Hot

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2.4 (32)
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Details

Address
S3214 Highway 12
City
Baraboo
State
Wisconsin
Zip Code
53913
Country
United States
Phone
(608) 356-6210

Toll-Free Number: (800) 746-2486
Room Reservations: (800) 446-5550
Rooms: 295 Price Range: $79-$140
Suites: 20 Price Range: $130-$240
Restaurants: 4 Liquor: Yes
Buffets: B-$7.99 (Sat-Sun)
L-$9.99/$11.99 (Sat/Sun)
D-$12.99/$23.99 (Wed)/ $21.99 (Sat)
Casino Size: 90,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Off-Track Betting, Bingo (Tue-Sun)
Overnight RV Parking: Free/RV Dump: No
Special Features: Smoke shop. Free local shuttle. Kid’s Quest childcare center.

Map

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User reviews View all user reviews

Average user rating from: 32 user(s)

Overall rating 
 
2.4
Slots 
 
2.4  (32)
Table Games 
 
2.3  (31)
Customer Service 
 
2.5  (32)
Player's Club 
 
2.0  (32)
Gaming Atmosphere 
 
2.9  (32)
Amenities or Hotel 
 
2.4  (29)
Food & Drink 
 
2.5  (32)
Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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Machines here are so TIGHT!!! its unbelievable i go to hochunk atleast once a month and ive never won over 200 dollars. ive spent about close to 6,000 in my life time and im 24! never win. theres got to be something someone can do because its not fair to be robbed like that! and food sucks!
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Courtney February 26, 2014
Last updated: February 26, 2014

Wow

Machines here are so TIGHT!!! its unbelievable i go to hochunk atleast once a month and ive never won over 200 dollars. ive spent about close to 6,000 in my life time and im 24! never win. theres got to be something someone can do because its not fair to be robbed like that! and food sucks!

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Buffet - skip it. Reminds me of Waffle House quality at Ruth's Chris prices. Yuck. Large casino with decent non-smoking section which gets lots of smoke from the smoking section which is not separated? Brilliant. Indian staff are rude and do not care what you think. Seems like they are trying to get revenge against the white folks? Payouts are not great. Non-smoking section was larger but, race betting and poker tables moved in and cut it in half. Avoid the hotel at all costs!!! Very expensive and very mediocre rooms. Video poker is horrible - nearly all machines are 7/5 payouts on Jacks or Better. We live in Milwaukee and drive to Illinois and Iowa. Our results are well worth the extra time and effort. The Ho-Chunk tribe, much like the Potowatomi, care about 1 thing - making money at any cost. Until more casinos open in Wisconsin, local players will continue to get ripped off. As for us, we will keep driving 2 hours south and west and get treated like valued customers and win some money. Results do not lie.
Overall rating 
 
1.4
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Ken Powers October 07, 2013
Last updated: October 07, 2013

Indian revenge?

Buffet - skip it. Reminds me of Waffle House quality at Ruth's Chris prices. Yuck. Large casino with decent non-smoking section which gets lots of smoke from the smoking section which is not separated? Brilliant. Indian staff are rude and do not care what you think. Seems like they are trying to get revenge against the white folks? Payouts are not great. Non-smoking section was larger but, race betting and poker tables moved in and cut it in half. Avoid the hotel at all costs!!! Very expensive and very mediocre rooms. Video poker is horrible - nearly all machines are 7/5 payouts on Jacks or Better. We live in Milwaukee and drive to Illinois and Iowa. Our results are well worth the extra time and effort. The Ho-Chunk tribe, much like the Potowatomi, care about 1 thing - making money at any cost. Until more casinos open in Wisconsin, local players will continue to get ripped off. As for us, we will keep driving 2 hours south and west and get treated like valued customers and win some money. Results do not lie.

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I wanted to say that I am 35 and have been going to Ho Chunk for over 17 years. I have never even sniffed a jackpot. I have about 2 out of three in Nevada and about 6-7 at Potawatami. Just to put it in perspective in my last two trips I have lost almost $1500 and not even got 1 four of a kind in video poker. Avoid this casino if you can. Their hotel is fairly nice even though they have only like 12 channels for their TV. Also their food has to be the worst casino food I have ever had in my life.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0
Reviewed by Greg April 10, 2013
Last updated: April 10, 2013

super tight and worst food in america!!!

I wanted to say that I am 35 and have been going to Ho Chunk for over 17 years. I have never even sniffed a jackpot. I have about 2 out of three in Nevada and about 6-7 at Potawatami. Just to put it in perspective in my last two trips I have lost almost $1500 and not even got 1 four of a kind in video poker. Avoid this casino if you can. Their hotel is fairly nice even though they have only like 12 channels for their TV. Also their food has to be the worst casino food I have ever had in my life.

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I'll be leaving a full review for our entire expirence section for section once we return. It will be interesting because there will be at least 10 couple in our annual group this time. We'll have all kinds of reviews to share with the viewers for this review for our trip.

Stay tuned....
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Chad March 07, 2013
Last updated: March 07, 2013

Hello it's me again making my annual review

I'll be leaving a full review for our entire expirence section for section once we return. It will be interesting because there will be at least 10 couple in our annual group this time. We'll have all kinds of reviews to share with the viewers for this review for our trip.

Stay tuned....

Was this review helpful to you? 
My experience is that you just don't do the slots on Friday thru Sunday. The slots are tight and not much fun when they won't pay out. Pathetic. It took two yrs for me to ever get a decent payout from this casino. Probably won't happen for another two years. Go on Mon thru Thurs in the afternoon and you may not go broke on the slots
Overall rating 
 
2.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by Sue January 22, 2013
Last updated: January 22, 2013

Don't go on a weekend

My experience is that you just don't do the slots on Friday thru Sunday. The slots are tight and not much fun when they won't pay out. Pathetic. It took two yrs for me to ever get a decent payout from this casino. Probably won't happen for another two years. Go on Mon thru Thurs in the afternoon and you may not go broke on the slots

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My wife and I just spent a saturday night at Ho-Chunk.Hotel was OK..nothing special.They put you in a room as far away from the casino as possible even though closer rooms are empty and available.I know what their reasons for this are but I won't go into that here.Food..not so hot..just average.Casino..lots of machines and very little hint of smoke smell.My wife smokes but it did not smell at all.Ok. Now for my soapbox..I have been to dozens of casinos all over this country. I KNOW they are NOT ATMs but seriously..tightest slots ever!!! 20 after 20 in a 3 coin quarter machine..Imagine $80 with NOT A SINGLE HIT.Same for dollars..I do truly believe they have the lowest payback chips available from the manufacturers. Nice overall visit but not again...I do like the CHANCE to win..
Overall rating 
 
2.7
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by BOB BERZIN December 10, 2012

Too Tight

My wife and I just spent a saturday night at Ho-Chunk.Hotel was OK..nothing special.They put you in a room as far away from the casino as possible even though closer rooms are empty and available.I know what their reasons for this are but I won't go into that here.Food..not so hot..just average.Casino..lots of machines and very little hint of smoke smell.My wife smokes but it did not smell at all.Ok. Now for my soapbox..I have been to dozens of casinos all over this country. I KNOW they are NOT ATMs but seriously..tightest slots ever!!! 20 after 20 in a 3 coin quarter machine..Imagine $80 with NOT A SINGLE HIT.Same for dollars..I do truly believe they have the lowest payback chips available from the manufacturers. Nice overall visit but not again...I do like the CHANCE to win..

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I play majority slots in Wisconsin with the exception of few table games. I would say about 1/4 of the slots have the payout ratios listed so you are kind of gambling blind. For the slots - I bet around $1.00 - 3.00 a spin on several games. Usually I can go to Oneida and spend five to seven hours with the amount of money I spend throughout the night, but at this casino the payout ratios were pathetic I was in and out in three hours. I went about 40 spins without winning anything and then when I would win, it would be less than my actual bet - I sometimes got about $20.00 on a spin but it took about $60.00 or order to get it. If I was betting 1.50 a spin I would get around 45-90 cents back after spending several hundreds. I never received any FANTASTIC, OUTSTANDING, SUPER BIG WIN, IMPRESSIVE bonus messages which is rare for even slots; on max bet for a penny slot (life of luxury) I hit the bonus round about 3 times in an hour and half. The bonus around on max bet amount (the accumulated total of each the bonuses) amounted to $11.90 - that's right it's either real bad luck, or these machines were way tight. At Oneida I would net on the same machine over a hundred per bonus round with a bet between 1.00-3.00 a spin. I was on max bet here > 3.00 a spin and received less than 10.00 in a total of three bonuses - this is beyond belief.

Atmosphere: It's not Oneida.. at Oneida there are several staff members walking around and delivering drinks - not here. If you get thirsty be prepared to walk around for about 20 minutes to locate the drink machine (do not expect to get the machine back that you were playing). The staff turned off the ticket redemption machines around 1:00 AM - that means wait in line to redeem the tickets. None of the staff greeted me nor the people I was with. It was kind of a rude awakening - my family and friends go to the Casino as fun entertainment - we do not expect to win, but we do expect to have certain amount of respect.

Amenities or Hotel: N/A - but based on the atmosphere of the Casino I can't imagine staying overnight would be any better, no rating.

Food & Drink: Long lines - long wait times; food not so impressive.

Players club: There's not really any promotions going on ever unlike Oneida (Green Bay) or Mystique in Dubuque.

Customer Service: be prepared to wait and staff is unpleasant.

Table Games: Hosts hardly ever talked - no one seemed to be having fun / I think more had fun on the slot bonus rounds even though nothing was paying out. Saw no big winners throughout the night.

I would recommend going elsewhere... recreational fun does not exist at this casino.

Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Reviewed by Brad November 15, 2012
Last updated: November 15, 2012

I Would Go elsewhere.. Take your pick

I play majority slots in Wisconsin with the exception of few table games. I would say about 1/4 of the slots have the payout ratios listed so you are kind of gambling blind. For the slots - I bet around $1.00 - 3.00 a spin on several games. Usually I can go to Oneida and spend five to seven hours with the amount of money I spend throughout the night, but at this casino the payout ratios were pathetic I was in and out in three hours. I went about 40 spins without winning anything and then when I would win, it would be less than my actual bet - I sometimes got about $20.00 on a spin but it took about $60.00 or order to get it. If I was betting 1.50 a spin I would get around 45-90 cents back after spending several hundreds. I never received any FANTASTIC, OUTSTANDING, SUPER BIG WIN, IMPRESSIVE bonus messages which is rare for even slots; on max bet for a penny slot (life of luxury) I hit the bonus round about 3 times in an hour and half. The bonus around on max bet amount (the accumulated total of each the bonuses) amounted to $11.90 - that's right it's either real bad luck, or these machines were way tight. At Oneida I would net on the same machine over a hundred per bonus round with a bet between 1.00-3.00 a spin. I was on max bet here > 3.00 a spin and received less than 10.00 in a total of three bonuses - this is beyond belief.

Atmosphere: It's not Oneida.. at Oneida there are several staff members walking around and delivering drinks - not here. If you get thirsty be prepared to walk around for about 20 minutes to locate the drink machine (do not expect to get the machine back that you were playing). The staff turned off the ticket redemption machines around 1:00 AM - that means wait in line to redeem the tickets. None of the staff greeted me nor the people I was with. It was kind of a rude awakening - my family and friends go to the Casino as fun entertainment - we do not expect to win, but we do expect to have certain amount of respect.

Amenities or Hotel: N/A - but based on the atmosphere of the Casino I can't imagine staying overnight would be any better, no rating.

Food & Drink: Long lines - long wait times; food not so impressive.

Players club: There's not really any promotions going on ever unlike Oneida (Green Bay) or Mystique in Dubuque.

Customer Service: be prepared to wait and staff is unpleasant.

Table Games: Hosts hardly ever talked - no one seemed to be having fun / I think more had fun on the slot bonus rounds even though nothing was paying out. Saw no big winners throughout the night.

I would recommend going elsewhere... recreational fun does not exist at this casino.

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Since my previous posts below I had the stomach flu on my annual trip, I'll be heading back 3-24-12 to only gamble on slots, one day trip only and will eat at the Stand Rock Cafe. Once I return from this trip, I'll post my conclusions once again, stay tuned..

- Slots.....5* for now
- Table Games.....N / A
- Customer Service.....5* for now
- Players Club.....N / A
- Gaming Atmosphere.....5* will stay this because the atmosphere is the best I've been to in Wisconsin, huge wildlife atrium, many options for gaming no matter pocket size, style, niche etc...
Amenities or Hotel..... N / A
Food & Drink..... 5* for now, and I'll accually be able to prove details on this, this time, WOW !!

Stay tuned for my personal ratings.
[ N / A means I won't be using the service or won't have a expirence with the subject ]
Overall rating 
 
3.3
Slots 
 
5.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0
Reviewed by Chad March 20, 2012
Last updated: March 20, 2012

Going only gambling 3-24

Since my previous posts below I had the stomach flu on my annual trip, I'll be heading back 3-24-12 to only gamble on slots, one day trip only and will eat at the Stand Rock Cafe. Once I return from this trip, I'll post my conclusions once again, stay tuned..

- Slots.....5* for now
- Table Games.....N / A
- Customer Service.....5* for now
- Players Club.....N / A
- Gaming Atmosphere.....5* will stay this because the atmosphere is the best I've been to in Wisconsin, huge wildlife atrium, many options for gaming no matter pocket size, style, niche etc...
Amenities or Hotel..... N / A
Food & Drink..... 5* for now, and I'll accually be able to prove details on this, this time, WOW !!

Stay tuned for my personal ratings.
[ N / A means I won't be using the service or won't have a expirence with the subject ]

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Here is the complete break down from this weekend.....

[[Slots]]
Huge variety of slots, it's all random winning, purely luck based and we were in a 7 couples group and a few one on 1cent and a few on 25cent.
$400 & $275 & $100 won on pennies BUT players were big spenders
$100 won off 25cent machine starting with $20
NOTE.......... I HAD A STOMACH FLU SATURDAY AND DIDN'T GAMBLE MUCH BUT PLAYED $120 OVER A 7 MACHINE PERIOD......... I WAS $50 DOWN BY THE 6TH MACHINE THEN PLAYED A 25CENT MULTI REEL ONE AND THAT'S WHERE I WON MY $100 FROM.
TIP..........( 25cent machines seem to have a better payout ratio for the average gambler)

[[Table Games]]
The $275 winners listed above won a good part of that on blackjack betting normal bets
Dealer was quick, decent and no complaints to note

[[Customer Service]]
Only had two expirences to talk about. The first was the custodian cleaning the restroom. He was mopping the floor and no other stalls open. I asked is it ok if I use this one, very kindly said sure. Also, as noted above I had a stomach flu all day Saturday and wanted something other than soda from the free machines. I went up the a main bar and asked if I could get a lemonade. The lady waiter said sure, and got me one for free.

[[Players Club]]
N / A Didn't use nor anyone I know of in our parties use it

[[Gaming Atmosphere]]
Great expirence from the main enterance to the building design to the large selection of slots, table games etc... This is by far my person most favorite casino

[[Amenities or Hotel]]
We stayed at the Motel 6 less than 4 miles away from Ho - Chuck Casino and the room with tax was under $50 / night. Very good price with no problems to mention. I have stayed in the Ho -Chuck rooms a few times and they are very nice, but a bit pricy for just wanting to stay a night.

[[Food & Drink]]
Stand Rock Cafe is a MUST! Again, I had a stomach flu and didn't eat but the night we were there they had all you can eat, seafood, prime rib, crab legs for $21.99. I asked the group I was with how they liked the food, quality, and customer service and they all said 5 stars.

Disclaimer......
I don't work for this casino, know anyone that works here or have a ties to the success of this casion. The above descriptions was from an independent person [myself] and a person that likes this casino and will be back again for the second return and part of another annual stop for Memorial weekend. Hopefully I can break even, win $100 again [maybe by luck] or leave a bit behind while playing anything I want to.
I HOPE THIS HELPS CLEAR UP ANY CONFUSION FROM ANY OTHER PEOPLE THAT ARE SO NICE THAT POST THINGS ON HERE. I'M A COMMON SENSE PERSON AND GIVE ANYTHING OR ANYONE A FAIR HONEST CHANCE.
Overall rating 
 
3.9
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0
Reviewed by Chad March 18, 2012
Last updated: March 18, 2012

Follow up from 3-17 post

Here is the complete break down from this weekend.....

[[Slots]]
Huge variety of slots, it's all random winning, purely luck based and we were in a 7 couples group and a few one on 1cent and a few on 25cent.
$400 & $275 & $100 won on pennies BUT players were big spenders
$100 won off 25cent machine starting with $20
NOTE.......... I HAD A STOMACH FLU SATURDAY AND DIDN'T GAMBLE MUCH BUT PLAYED $120 OVER A 7 MACHINE PERIOD......... I WAS $50 DOWN BY THE 6TH MACHINE THEN PLAYED A 25CENT MULTI REEL ONE AND THAT'S WHERE I WON MY $100 FROM.
TIP..........( 25cent machines seem to have a better payout ratio for the average gambler)

[[Table Games]]
The $275 winners listed above won a good part of that on blackjack betting normal bets
Dealer was quick, decent and no complaints to note

[[Customer Service]]
Only had two expirences to talk about. The first was the custodian cleaning the restroom. He was mopping the floor and no other stalls open. I asked is it ok if I use this one, very kindly said sure. Also, as noted above I had a stomach flu all day Saturday and wanted something other than soda from the free machines. I went up the a main bar and asked if I could get a lemonade. The lady waiter said sure, and got me one for free.

[[Players Club]]
N / A Didn't use nor anyone I know of in our parties use it

[[Gaming Atmosphere]]
Great expirence from the main enterance to the building design to the large selection of slots, table games etc... This is by far my person most favorite casino

[[Amenities or Hotel]]
We stayed at the Motel 6 less than 4 miles away from Ho - Chuck Casino and the room with tax was under $50 / night. Very good price with no problems to mention. I have stayed in the Ho -Chuck rooms a few times and they are very nice, but a bit pricy for just wanting to stay a night.

[[Food & Drink]]
Stand Rock Cafe is a MUST! Again, I had a stomach flu and didn't eat but the night we were there they had all you can eat, seafood, prime rib, crab legs for $21.99. I asked the group I was with how they liked the food, quality, and customer service and they all said 5 stars.

Disclaimer......
I don't work for this casino, know anyone that works here or have a ties to the success of this casion. The above descriptions was from an independent person [myself] and a person that likes this casino and will be back again for the second return and part of another annual stop for Memorial weekend. Hopefully I can break even, win $100 again [maybe by luck] or leave a bit behind while playing anything I want to.
I HOPE THIS HELPS CLEAR UP ANY CONFUSION FROM ANY OTHER PEOPLE THAT ARE SO NICE THAT POST THINGS ON HERE. I'M A COMMON SENSE PERSON AND GIVE ANYTHING OR ANYONE A FAIR HONEST CHANCE.

Was this review helpful to you? 
FOR NOW 5 STARS BUT THIS COULD CHANGE............


I'm a level headed person and I'm very patient. I'll be leaving a full open and honest review of this casino once I return home to do so on 3-18-12. I've been to this casino at 2 times per year, once on St. Patrick's day weekend and then once for Memorial weekend. Here is the breakdown of what I plan to do after reading all of the posts listed here:

1) We aren't staying at Ho - Chunk, staying at the Motel 8 [only 3-5 miles away, 1/3 the cost for a room too!]

2) I'll be getting my own drinks [without having to deal with crappy service]

3) I won't be playing any table games at all

4) I'll be only playing 25 cent machines or my favorite penny machine Monopoly Party Train [4 block of machines by one of the enterances] once or twice on 3-17-12 and then once in the later morning on 3-18-12

5) I've never had any problems with the quality of food in the Stand Rock Cafe or the service, thought it was very good and breakfast is AWESOME!

----- I'LL BE BACK 3-18-12 WITH A FULL REPORT FOR THE HO - CHUNK HOTEL / CASINO --------
Overall rating 
 
3.3
Slots 
 
5.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0
Reviewed by Chad March 16, 2012
Last updated: March 17, 2012

I'll be visiting 3-17-12, full review to follow

FOR NOW 5 STARS BUT THIS COULD CHANGE............


I'm a level headed person and I'm very patient. I'll be leaving a full open and honest review of this casino once I return home to do so on 3-18-12. I've been to this casino at 2 times per year, once on St. Patrick's day weekend and then once for Memorial weekend. Here is the breakdown of what I plan to do after reading all of the posts listed here:

1) We aren't staying at Ho - Chunk, staying at the Motel 8 [only 3-5 miles away, 1/3 the cost for a room too!]

2) I'll be getting my own drinks [without having to deal with crappy service]

3) I won't be playing any table games at all

4) I'll be only playing 25 cent machines or my favorite penny machine Monopoly Party Train [4 block of machines by one of the enterances] once or twice on 3-17-12 and then once in the later morning on 3-18-12

5) I've never had any problems with the quality of food in the Stand Rock Cafe or the service, thought it was very good and breakfast is AWESOME!

----- I'LL BE BACK 3-18-12 WITH A FULL REPORT FOR THE HO - CHUNK HOTEL / CASINO --------

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I use to think this was the best casino in Wisconsin. We decided to go for short vacation (1 night)and chose this casino.I couldn't wait. We haven't been there for a while because it is a long drive to get there for us. So I called to make reservations and got a rude person. OK I thought just a bad day for her. We got there, stood in line to check in and after some confusion finally got checked in. I guess they all were having a bad day. We got the room farthest away from the casino (I guess because I questioned the price of the room). We got down to the casino, lost $100 in penny slots after a little less than an hour of playing, decided to go to the cafe grille for something to eat. Coffee had to be brewing for a couple of days and sandwich was horrible. Went back to playing penny slots, lost alot more money and just decided to go to our room. My laptop couldn't connect to their wireless so ended up watching regular TV. Next morning, shaved with cold water because the hot water didn't work in the sink went down to try and recover some of our money only to lose more. After another hour of losing money I couldn't wait to leave. We didn't eat breakfast there and I don't think I will ever go back there. So if you like to lose money, eat crappy food and deal with rude people that really don't care this is the casino for you.
Overall rating 
 
1.7
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0
Reviewed by Michael Yearling March 12, 2012
Last updated: March 13, 2012

Quite a change

I use to think this was the best casino in Wisconsin. We decided to go for short vacation (1 night)and chose this casino.I couldn't wait. We haven't been there for a while because it is a long drive to get there for us. So I called to make reservations and got a rude person. OK I thought just a bad day for her. We got there, stood in line to check in and after some confusion finally got checked in. I guess they all were having a bad day. We got the room farthest away from the casino (I guess because I questioned the price of the room). We got down to the casino, lost $100 in penny slots after a little less than an hour of playing, decided to go to the cafe grille for something to eat. Coffee had to be brewing for a couple of days and sandwich was horrible. Went back to playing penny slots, lost alot more money and just decided to go to our room. My laptop couldn't connect to their wireless so ended up watching regular TV. Next morning, shaved with cold water because the hot water didn't work in the sink went down to try and recover some of our money only to lose more. After another hour of losing money I couldn't wait to leave. We didn't eat breakfast there and I don't think I will ever go back there. So if you like to lose money, eat crappy food and deal with rude people that really don't care this is the casino for you.

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Great time.... Won overall, lost on nickles, won on quarters and dollars. Room was clean, Channel selection was poor. Need more rooms with whirlpools.
Overall rating 
 
4.3
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0
Reviewed by Leann November 28, 2011
Last updated: November 29, 2011

Great Time

Great time.... Won overall, lost on nickles, won on quarters and dollars. Room was clean, Channel selection was poor. Need more rooms with whirlpools.

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Save your money. Employees are rude, slots are bad and food not good either. If they have a hotel we did not use it so I can't comment on the hotel.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by JJ A October 26, 2011
Last updated: October 26, 2011

Bad bet

Save your money. Employees are rude, slots are bad and food not good either. If they have a hotel we did not use it so I can't comment on the hotel.

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It's very disappointing to see a nice facility that does not seem to care either about customer service or getting customers to return. The casino is wide open and spacious but the owners seem to not care about building a following. I did not see anyone hitting much of anything for the two days I was there. And the food was not a good quality. Even the salad seemed it had been out way too long and was tough. Beats me how you can serve a bad salad on a buffet.
Overall rating 
 
2.4
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by Jcreig21 October 26, 2011
Last updated: October 26, 2011

Tight slots and poor service

It's very disappointing to see a nice facility that does not seem to care either about customer service or getting customers to return. The casino is wide open and spacious but the owners seem to not care about building a following. I did not see anyone hitting much of anything for the two days I was there. And the food was not a good quality. Even the salad seemed it had been out way too long and was tough. Beats me how you can serve a bad salad on a buffet.

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Visited this casino with another couple last Thursday, 10/6/11. I did not make any money but did not expect to based upon previous visits. However, one of the persons who came with us made money, but he was spending at least 90 cents on each pull of the slots. It seems that the more you spend per pull, the more you can make so long as the machine is paying and you have enough sense to leave when you are ahead. I don't think a lot of players have that control. I don't spend a lot of money on the slots so really don't expect to make money which is exactly what happens. But I am disapointed in the fact that the drinks are expensive and watered down based on how much they cost. Also, the food is not much of a deal and not really much to talk about.
The casino is quite nice and expansive and with high ceilings, you don't smell smoke unless you are sitting next to a smoker. There is a good selection of slots so you should not have a problem in finding a favorite, but don't expect to put any money in your pocket as they are really tight and don't payout anything. The bartenders are friendly which makes up a little for the high priced and watered down drinks.
Overall rating 
 
3.2
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Reviewed by Steve P. October 13, 2011
Last updated: October 13, 2011

Probably the best casino in Wiscoinsin

Visited this casino with another couple last Thursday, 10/6/11. I did not make any money but did not expect to based upon previous visits. However, one of the persons who came with us made money, but he was spending at least 90 cents on each pull of the slots. It seems that the more you spend per pull, the more you can make so long as the machine is paying and you have enough sense to leave when you are ahead. I don't think a lot of players have that control. I don't spend a lot of money on the slots so really don't expect to make money which is exactly what happens. But I am disapointed in the fact that the drinks are expensive and watered down based on how much they cost. Also, the food is not much of a deal and not really much to talk about.
The casino is quite nice and expansive and with high ceilings, you don't smell smoke unless you are sitting next to a smoker. There is a good selection of slots so you should not have a problem in finding a favorite, but don't expect to put any money in your pocket as they are really tight and don't payout anything. The bartenders are friendly which makes up a little for the high priced and watered down drinks.

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Horrible,tight and the food is terrible. The machines are so tight. Not worth going.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by BOB September 27, 2011
Last updated: September 27, 2011

Ho Chunk HORRIBLE!!!!!!!!!!!!

Horrible,tight and the food is terrible. The machines are so tight. Not worth going.

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I've been going to Ho-Chunk on a regular basis for several years. The last couple, the paybacks on slots are truly poor at best. I don't play the table games much, as it only takes a couple rude remarks by dealers to turn me off to those games. They have improved the look of the place, but I feel the odds aren't as good, nor is the food as good as it used to be.
Overall rating 
 
2.9
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Reviewed by Bruce July 31, 2010

Poor Bet

I've been going to Ho-Chunk on a regular basis for several years. The last couple, the paybacks on slots are truly poor at best. I don't play the table games much, as it only takes a couple rude remarks by dealers to turn me off to those games. They have improved the look of the place, but I feel the odds aren't as good, nor is the food as good as it used to be.

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Worst craps table I have ever been at. Head crew person was unbelievably rude. no comps. They argued with players. Refused to pay a bet that was clearly legit. I've played craps at 30 different casinos, and this place is far and away the most rude .
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0
Reviewed by scott April 16, 2010

craps

Worst craps table I have ever been at. Head crew person was unbelievably rude. no comps. They argued with players. Refused to pay a bet that was clearly legit. I've played craps at 30 different casinos, and this place is far and away the most rude .

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Ho Chunk casino machines are so horribbly, horribly tight........so tight the couple next to me spit on their machine!!!

I would please, please keep an eye on your wallet in this place!!! If you have to - stop!

Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by n tom April 08, 2010

BROKE AGAIN!

Ho Chunk casino machines are so horribbly, horribly tight........so tight the couple next to me spit on their machine!!!

I would please, please keep an eye on your wallet in this place!!! If you have to - stop!

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EVERY MACHINE IN THIS CASINO IS A RIP OFF NOTHING HITS HERE ANYMORE AND I SHOULD KNOW I GO TWICE A WEEK FOR 2 YEARS IN A ROW WELL NO MORE IM TIRED OF BEING SCAMMED THE ONLY WAY YOU CAN GET ANY TYPE OF CREDITS IS BY MAX BETTING THEN YOU WILL BE BROKE THOSE MACHINES ALL NEED TO TO BE CHECKED OUT FOR FRAUD TOOK 100.00 WAS BROKE IN 10 MINUTES BETTING .30 THATS A REAL JOKE THEY ARE SO MONEY HUNGRY AND IF YOUR THIRSTY LONG TIME FOR A WAITRESS TO COME AROUND AND WHEN SHE DOES ITS WATERED DOWN SODA PLZ PLZ DONT WASTE YOUR MONEY THEY NEED TO BE REPORTED THANK YOU
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by jenny March 04, 2010

SERIOUSLY MACHINES R SOOOOO TIGHT

EVERY MACHINE IN THIS CASINO IS A RIP OFF NOTHING HITS HERE ANYMORE AND I SHOULD KNOW I GO TWICE A WEEK FOR 2 YEARS IN A ROW WELL NO MORE IM TIRED OF BEING SCAMMED THE ONLY WAY YOU CAN GET ANY TYPE OF CREDITS IS BY MAX BETTING THEN YOU WILL BE BROKE THOSE MACHINES ALL NEED TO TO BE CHECKED OUT FOR FRAUD TOOK 100.00 WAS BROKE IN 10 MINUTES BETTING .30 THATS A REAL JOKE THEY ARE SO MONEY HUNGRY AND IF YOUR THIRSTY LONG TIME FOR A WAITRESS TO COME AROUND AND WHEN SHE DOES ITS WATERED DOWN SODA PLZ PLZ DONT WASTE YOUR MONEY THEY NEED TO BE REPORTED THANK YOU

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I won 2 jackpots and was told "Sorry, there was a computer problem, we cant pay you the $4,500 that it says you won." That happened twice.

The waitresses were rude and seemed hungry for tips without doing anything to deserve them. Food was lukewarm and seemed to have been from a TV dinner. I signed up for a tournament and was told after standing in line, "Sorry we had too many people sign up, come back tomorrow." WHAT A JOKE....... RIP OFF!!!!!!
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by NEVER AGAIN,HO CHUNK BLOWS... January 15, 2010

HOCHUNK RIPPED ME OFF!!!

I won 2 jackpots and was told "Sorry, there was a computer problem, we cant pay you the $4,500 that it says you won." That happened twice.

The waitresses were rude and seemed hungry for tips without doing anything to deserve them. Food was lukewarm and seemed to have been from a TV dinner. I signed up for a tournament and was told after standing in line, "Sorry we had too many people sign up, come back tomorrow." WHAT A JOKE....... RIP OFF!!!!!!

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Went to Ho-chunk North 2 months ago and My Boyfriend and I will never go back. We played and lost like usual, but this time it was the machine that was making us lose.



The winning combinations were lining up but it was paying out nothing. Finnaly we got sick of it and asked someone why it was not paying for the winning lines. Well the machine operator was stumped as to why it wouldn't pay for the winning line, so lets ask the slot supervisors, well when that one doesn't know, hey how about the floor manager?



Well needless to say they needed to turn off the machine and find out about it later. So we filled out a customer complaint form and they floor manager promised up and down that we would be contacted by that following monday. NOTHING, not even a curtesy call. we went back the following week to get answers and got the same exact bull crap. And to top it off the food was terrible. I wanted a mix drink, well that cost me 8 dollers for about a 5oz glass. We will never go back there again. My mom just went there for her birthday and they wouldn't give her anything because she didnt use her card enough. This casino needs help.

Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by jessica fowler January 15, 2010

worst experience ever


Went to Ho-chunk North 2 months ago and My Boyfriend and I will never go back. We played and lost like usual, but this time it was the machine that was making us lose.



The winning combinations were lining up but it was paying out nothing. Finnaly we got sick of it and asked someone why it was not paying for the winning lines. Well the machine operator was stumped as to why it wouldn't pay for the winning line, so lets ask the slot supervisors, well when that one doesn't know, hey how about the floor manager?



Well needless to say they needed to turn off the machine and find out about it later. So we filled out a customer complaint form and they floor manager promised up and down that we would be contacted by that following monday. NOTHING, not even a curtesy call. we went back the following week to get answers and got the same exact bull crap. And to top it off the food was terrible. I wanted a mix drink, well that cost me 8 dollers for about a 5oz glass. We will never go back there again. My mom just went there for her birthday and they wouldn't give her anything because she didnt use her card enough. This casino needs help.

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On Saturday, April 25, 2009 we drove from Milwaukee to the "New" Ho-Chunk North Casino. What a waste of time.



The Casino had computer problems and had to hand pay everyone. Instead of closing the doors and shutting down machines they acted as if it was business as usual. By not acting in a pro-active manner they had a real mess on their hands that just kept snowballing.



Management and employees did not know how to handle the situation and their "Customer Service" was non-existant. I had put money in a slot and then it would not let me play. The person who came, got it working and told me to just play it off. That statement offened me, as I felt he was saying just give up the money. The machines would not cash out. People waited 2 hours or more to be cashed out.



Employees who were cashing people out, just stayed in one area of the Casino. So those on the other side of the Casino waited 2 hours or more to get cashed out. They were telling people over the paging system that it would be a 20 minute wait. The only employee that seemed to truely care about the patrons was a cleaning lady.



I would never go there again to spend my hard earned money. I am telling everyone I know about the poor management and employee attitude. Avoid it like the plague.

Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Edie Seekamp April 27, 2009

Ho-Chunck North -Worst Casino Anywhere


On Saturday, April 25, 2009 we drove from Milwaukee to the "New" Ho-Chunk North Casino. What a waste of time.



The Casino had computer problems and had to hand pay everyone. Instead of closing the doors and shutting down machines they acted as if it was business as usual. By not acting in a pro-active manner they had a real mess on their hands that just kept snowballing.



Management and employees did not know how to handle the situation and their "Customer Service" was non-existant. I had put money in a slot and then it would not let me play. The person who came, got it working and told me to just play it off. That statement offened me, as I felt he was saying just give up the money. The machines would not cash out. People waited 2 hours or more to be cashed out.



Employees who were cashing people out, just stayed in one area of the Casino. So those on the other side of the Casino waited 2 hours or more to get cashed out. They were telling people over the paging system that it would be a 20 minute wait. The only employee that seemed to truely care about the patrons was a cleaning lady.



I would never go there again to spend my hard earned money. I am telling everyone I know about the poor management and employee attitude. Avoid it like the plague.

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Come from Chicago once a year. Nice hotel close to the Dells area. Big Casino with lots of options, but I agree with other posters that service has gotten worse. A few years ago EVERYONE was very friendly. Now it's hit and miss.



And yes, I've seen dealers who just want their tips, even before they've given you any good serveice. Ate at the sports bar upstairs, service poor, but food was decent. The casino is nice and big. Good variety of games/slots. Maybe they will get that they need to get back on their customer service game.

Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Reviewed by kathy ellisom April 09, 2009

So-So


Come from Chicago once a year. Nice hotel close to the Dells area. Big Casino with lots of options, but I agree with other posters that service has gotten worse. A few years ago EVERYONE was very friendly. Now it's hit and miss.



And yes, I've seen dealers who just want their tips, even before they've given you any good serveice. Ate at the sports bar upstairs, service poor, but food was decent. The casino is nice and big. Good variety of games/slots. Maybe they will get that they need to get back on their customer service game.

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I like it here, because it is located near to the Wisconsin Dells. I think the Dells is a lovely place to visit, and with Ho Chunk, it makes it more exciting.
Overall rating 
 
4.2
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Pat Pargeter April 08, 2009

Location.

I like it here, because it is located near to the Wisconsin Dells. I think the Dells is a lovely place to visit, and with Ho Chunk, it makes it more exciting.

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First off, it was my 3rd year going and the service has been going downhill for sure. It took almost an hour for a waitress to finally come over and ask "why wait for me, when there's a soda fountain around back?"



Then the pitboss couldn't have cared less when there was a mis-paid amount and made me wait 35 minutes to review a tape to get me my 25 dollar chip back. It seemed like all the dealers were having a very bad day, they were rude and inconsiderate.



Go take your money and play somewhere else, this casino has fallen on hard times and doesn't care about the players. The other reviewer seems correct, why would someone who gambles here go on and on and on about promotions and free this and that unless they worked for ho chunk.......WHAT A SHAME.....NO MORE FOR ME.......



?

Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Larry Hennesy February 03, 2009

What a waste of time - too many issues!


First off, it was my 3rd year going and the service has been going downhill for sure. It took almost an hour for a waitress to finally come over and ask "why wait for me, when there's a soda fountain around back?"



Then the pitboss couldn't have cared less when there was a mis-paid amount and made me wait 35 minutes to review a tape to get me my 25 dollar chip back. It seemed like all the dealers were having a very bad day, they were rude and inconsiderate.



Go take your money and play somewhere else, this casino has fallen on hard times and doesn't care about the players. The other reviewer seems correct, why would someone who gambles here go on and on and on about promotions and free this and that unless they worked for ho chunk.......WHAT A SHAME.....NO MORE FOR ME.......



?

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Most of the dealers are sourpussed native americans who look at you like you owe them tips, or something. Waitresses rarely if ever, come around for drink orders. The floor person brushed off my complaints and then so did the pit boss.



The line to get a new card took forever, and the desk was manned by some 80 year old lady who got more flustered as time went by. Service sucked, definitely will be gambling where my money and time are a greater concern to the house.



The other reviews are so glowing because they were probably written by people who work there and want you to go lose more money....I'm all about the truth, my experience of ho chunk is garbage. DO NOT STOP AT THIS MONEY SIPHON HOLE.........



?

Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by Jon Rajsl December 12, 2008

Dont even waste your time going...period


Most of the dealers are sourpussed native americans who look at you like you owe them tips, or something. Waitresses rarely if ever, come around for drink orders. The floor person brushed off my complaints and then so did the pit boss.



The line to get a new card took forever, and the desk was manned by some 80 year old lady who got more flustered as time went by. Service sucked, definitely will be gambling where my money and time are a greater concern to the house.



The other reviews are so glowing because they were probably written by people who work there and want you to go lose more money....I'm all about the truth, my experience of ho chunk is garbage. DO NOT STOP AT THIS MONEY SIPHON HOLE.........



?

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HAVE TO SAY THAT I WONT BE BACK ANYTIME SOON, THE SERVICE WAS HORRIBLE AND SOME CRABBY GERIATRIC COULDNT EVEN GET MOVING AROUND WELL ENOUGH TO HELP THE 30 PLUS PERSON LINE WHILE THEY HEMMED AND HAWED ABOUT WHY I LOST MY POINTS....SERVICE SUCKED.



I WILL GAMBLE ELSEWHERE, MANAGEMENT DIDNT EVEN WANT TO HEAR MY CONCERNS AND IVE BEEN THERE FOR 8 YEARS NOW.....FORGET IT.......



?

Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0
Reviewed by jon rajsl October 20, 2008

ho chunk....


HAVE TO SAY THAT I WONT BE BACK ANYTIME SOON, THE SERVICE WAS HORRIBLE AND SOME CRABBY GERIATRIC COULDNT EVEN GET MOVING AROUND WELL ENOUGH TO HELP THE 30 PLUS PERSON LINE WHILE THEY HEMMED AND HAWED ABOUT WHY I LOST MY POINTS....SERVICE SUCKED.



I WILL GAMBLE ELSEWHERE, MANAGEMENT DIDNT EVEN WANT TO HEAR MY CONCERNS AND IVE BEEN THERE FOR 8 YEARS NOW.....FORGET IT.......



?

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One of the best casino that I've been to. Tons of slots, table games,

awesome food and beverge locations



The reward program is is high quality. You can use you rewards program points for hotel stays and golfing.



The gaming hall has Texas hold'em available to the players of the casino. They have good tourneys running monthly.



This is a A++++ casino for people to visit from out of town, the hotel is one of the best in town and very nice rooms for the money you pay.



?

Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by michael grooms September 15, 2008

Ho Chunk in the dells Wisconsin


One of the best casino that I've been to. Tons of slots, table games,

awesome food and beverge locations



The reward program is is high quality. You can use you rewards program points for hotel stays and golfing.



The gaming hall has Texas hold'em available to the players of the casino. They have good tourneys running monthly.



This is a A++++ casino for people to visit from out of town, the hotel is one of the best in town and very nice rooms for the money you pay.



?

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This is definitely my favorite casino. The selection of slots is great, the facilities are beautiful, and the staff is fantastic. This casino truly offers something for every price range and has a very generous program for free play dollars.
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by kay January 01, 2006

Best By Far

This is definitely my favorite casino. The selection of slots is great, the facilities are beautiful, and the staff is fantastic. This casino truly offers something for every price range and has a very generous program for free play dollars.

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