Toll-Free Number: (800) 729-7244
Restaurants: 6 Liquor: Yes
Buffets: B-$18.00 (Sun) L-$13.00
D-$18.00/$13.00 (Tue/Thu)/$36.00 (Wed)/$24.00 (Fri/Sat)
Casino Size: 38,400 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Pai Gow Poker, Three Card Poker, Four Card Poker, Let It Ride, Bingo. Off Track Betting, Spanish 21, Casino War, Baccarat, Bingo
Overnight RV Parking: Free/RV Dump: No
Special Features: Smoke-free casino on 2nd floor.
Potawatomi Bingo Casino Hot
Toll-Free Number: (800) 729-7244
User reviewsView all user reviews
Average user rating from: 36 user(s)
|Table Games||2.4 (35)|
|Customer Service||2.3 (36)|
|Player's Club||2.3 (36)|
|Gaming Atmosphere||2.5 (36)|
|Amenities or Hotel||2.1 (35)|
|Food & Drink||2.2 (36)|
Potawatomi Casino (known as the "Devil's Den.")
Potawatomi, in my opinion has the worst odds of winning out of all the casinos I've been to.
I've been to a lot of casinos, and this Buffet is the worst. I actually complained about it, and I never do that. I can't tell you how disappointing it was. The slot selection is huge, but I observed that no one anywhere was winning. I think the idea is that some people should get lucky here and there, but not this casino. The soda machine had no ice, the cashier line was long and slow, and service with a smile is not the normal for Potawatomi. Travel to Oneida or Rivers for a little more enjoyment....
Good Players Club and Craps Tables
My wife and I have mostly alternated between Potawatomi in Milwaukee and Oneida in Green Bay for the past 16 weekends and I have to give Potawatomi the edge. Every month they send us players bonuses for at least one or two free meals each and $15-$20 twice that month in match play money. This month we got a surprise of an extra bonus which will bring the total to $45 in match play for each of us for the month. We have tried other Indian casinos in Wisconsin and Potawatomi rewards us the best. The slots are ok. My wife has her favorites scoped out and generally does well on them. I play craps almost exclusively and like the Potawatomi tables. The only objection I have is they tend to jack up the minimums from $5 to $10 on weekends although they usually have had at least one $5 table that I can get on. The buffet is ok, about average or a little better although Oneida is a step above. The Fire Pit Sports Bar food is excellent but you might wait for a half an hour for a table during the weekend. There is a large circular bar centrally located that has good drinks that can be bought with card club points so you can drink cheap. The atmosphere is lively especially after a Brewers home game as Miller Park is only a few blocks away and the fans stream in. A few other reviews have mentioned a "fragrance". I smell it every time we go to Potawatami. I don't know if it is produced purposely or what exactly it is but I've always thought it was an Indian musk or incense. I can usually smell it the next day and and to me it smells like Gambling! My wife and I are not extremely experienced or well traveled gamblers and perhaps Wisconsin casinos don't hold a candle to Las Vegas for a lot of folks. We are happy with the level of service and fun we have especially at Potawatomi but we do plan on checking out the mecca of gambling later this year.
Slots are not ATM machines...nor should they be!
Everyone rants and screams about "tight" slot machines...have been to Vegas, Iowa, Illinois, and other places and slots are slots...they are not ATM machines nor should they be. They are randomized and programmed to allow for payouts based on a number of indices...timing, wagers, what the machine next to it is doing, previous payouts, etc. If you want to hop on a machine that just spit out a payout of $2000 to person sitting there before you, don't expect the same result...IT DOESN"T HAPPEN!!!!! I've found two bits of advice given to me way back when when playing slots: look for a machine that seems "abandoned" and having been sitting idle for a while; don't use your Membership Card if you are wanting a big "hit"/payout...I have hit bigger payouts and progressive jackpots when not using my card then when using it. Of course I lost out on the "session points" afforded me when they track my playing time and wagers, but the total amount WON erased the pain of losing enough free points to pay for a buffet lunch!
Not our favorite
We live an hour from Potawatomi Bingo Casino and have been there 2-3 times since it opened. The low denomination slot machines are limited in quantity and we sure didn't win. We find the atmosphere dark, dirty, and congested...very difficult to get on a machine of your choosing. We ate at the buffet once; never again.
really no good
Don't waste your time or money. This used to be a decent casino, years ago when they were smaller, now they are just bad at slots. On one machine a penny, I was paying 1.00 per spin 20 lines, I got the bonus and 50 free spins and netted 3.41. On another 50 dragons 50 lines , 2cent 125 coins per spin 15.00 after bonus was done. The workers stand around talking when guests are seeking help, one man next to me waited 45 minutes for them to put new paper in his machine so he could cash out, this ws on a Thursday morning at 2:27 am!
slots don't seem to pay
You're wasting time and money coming to this place, their machines are so tight.
this casino doesn't appeal to me! 3 in my rating means "no idea"
Money going toward new hotel....Payouts terrible
You can go to this casino with 500.00 and play on a 2 cent slot machine (minimum bid) and walk out with nothing in 2 hours. The payouts are terrible and they've done something to the slots to set minimum bid on most machines to 50 cents a spin. Bonus spins are few and in between, one bonus spin per 50.00, and then a 5 dollar payout after putting 50.00 in. I'm hoping for a new Casino in Kenosha but Potawatomi is fighting that tooth and nail. Bingo is just as bad, you can play five days a week at 50.00 a day and go 6 months to a year without winning. Summed up you can spend 6,000 in six months at breakfast bingo to win 200.00. If you play for the love of the game it's worth it, if you play to win I wouldn't recommend Bingo at Potawatomi. They have a handful of old guys that win on a daily basis which makes you question the legitimacy of the whole Casino. After spending thousands you can ask for a comp and if you're lucky they will give you 10 to 50 dollars that you can use in their gift shop on junk, the food court on terrible food, or the restaurant with poor service. The comp is a guessing game......... can I get 10 dollars, what about 20, OK 30, instead of the casino telling you what is available. Biggest regret is every going there 3 years ago.
This is an opulent place to gamble. Beautiful casino and super clean. I've enjoyed myself every time I've played here. I love the Firepit sports bar. They have a DJ some nights and the place is fun to dance at. They also like to give some beer specials on certain micros they're trying to get rid of. Hop Devil for 3 bucks???? YES I CAN.
Slots are as good or cheap as Vegas and no free booze. That's a major buzzkill in my book.
Tables are 5 or 10 and seem standard.
Haven't had the restaurant food yet.
Good players club.
Getting a Little Better
11/2011 - I don't have a lot of luck at Potowatomi but I will say that they have gotten more penny machines and newer machines in recent times. I think they are finding that people will travel to find newer machines that have less than 100 lines on them. I don't play the tables, but they are always busy. They do give you nice comps - most every month I receive a coupon for a free buffet as well as a dollar comp. During your birthday month they give you 2,500 points if you gamble that month. That is worth $25.00 in their gift shop or restaurants - or $10 slot play. Not my favorite place to go to win something, but they are getting a little better. Hoping for a casino in Kenosha! Then the Potawatomi will really have to toe the mark!
VP ok, many coupon opportunities, not much else to
Slot machines are minimum 2 cent and all have lousy return. Have on occasion hit a payout for a few bucks but mostly the slots will just rob you blind. Full pay video poker (9/6 JoB and 16/10/4/4/ DW) found on a few 50-cent and some $1 denomination machines in lower casino. Naught better than 8/5 JoB at quarter level anywhere. Proper 4000-coin Royal for five coins is only rarely seen at $1 and above. Local hotels give away coupons for $15 freeplay after about $400 coin-in. If you play nothing but the few full-pay VP machines you can make the money last but any other machines will bleed your bankroll quickly. A playable stop for the expert, highly disciplined math-major VP player only. All others should avoid. I don't play table games so have no rating but noticed that the BJ rules seem to be 3:2, dealer hits soft 17 with $5 or $10 minimums, 8-deck CSM.
Have tried food in a couple of the food court stands and it's overpriced, institutional-out-of-the-can glop that sits under heat lamps. Casino rate at local hotels is a decent discount (e.g. $85/night instead of $125/night at decent properties) but quite limited availability; no attached hotel. Shuttle buses run in a circulating route so you're certain to have a 15-minute ride stopping at multiple hotels either on the way there or the way back, but the buses do keep to the schedule and often run until 2AM or later. The parking ramp sign that purports to indicate the number of open spaces per level is a sham, the numbers never change, so go to level 4 and find a spot right next to the entrance even though the sign always says the level is full.
Can be very bad smoke at some times, other times levels are acceptable. There seem to be more inconsiderate smokers (blow in your face, leave ash residue EVERYWHERE) here than in most Vegas casinos.
I've read all of the reviews for the casino and it seems that the slots really are rated pretty much universally bad. I would agree with that assessment as I've spent a little time at the machines. I guess a casino can manipulate the payout of slot machines which is why I don't play them a lot . As a result, I only play Blackjack or Craps, principally the latter. The primary reason is that I do enjoy those table games. But also, it's worthy to point out that , for better AND worse, you can't manipulate the inherent randomness and expected percentage outcomes of the roll of dice. So, as long as the layout of the table is within standard payout limits, you can't be cheated like you can with a machine that has a chip that can be manipulated by management, I also like the fact that the expectation of winning anything at a crap table is, for the most part, about the same in Reno, Vegas, Atlantic City, Chicago, or Potawatomi. As a result, i can say after giving this casino many, many hours of play over the last 9 years, as well as gambling on the East Coast and in Nevada, that I've done very well, which really means that I've lost very little. The most favorable bets in the casino are really the least unfavorable. These are found at the craps table. Good luck.
TERRIBLE FOOD AND GAMBLING
5/20/11 Gambling Funds gone within 2 hours playing 45 cent, 60 cent and 75 cent max bet on slots.
No hits and no fun. Went to the Fire Pit Sports Bar and ordered a comped mushroom and swiss burger. AWFUL!!!
My partner kept telling me our food was sitting under the heat lamp. Don't know why, it wasn't too busy.
The meat had a chewy consistency, something like a mix of hamburger and moist paper towel shreds. It's hard to explain, but it wasn't enjoyable. Fries were sparse on my plate,they were OK, somthing like Orieda Fast Food Fries, so no big deal.
There was BLARING BASS Rap, Metal music from a "cheap looking tiny OPEN club" they put in right next to the restaurant. I couldn't hear my partner talk. I'm 50, that's not pleasant to me. Why wouldn't they have that club closed off ? They obviously want the young crowd, not my crowd.
At my age, I would NEVER gamble in that area.
There is a HUGE HUGE open parking lot that is ideal for those driving larger pickups and SUV's. It is permanently closed off (for 6 on 5/20/11 ) cars that belong to Potawatomi Supervisors who don't want customers parking their vehicles near them?????
I don't understand that. They want my money in their pockets, but they don't want me parking anywhere near them?
The parking structure and tiny outside lot for customers is tight parking. I don't want those "other people" parking near me either! Teasing LOL, I love my fellow gamblers.
Other than the employees, I HATED EVERYTHING ABOUT POTAWATOMI.
I used to enjoy coming to this place. Every year they seem to screw the slots tighter and now even the video poker has gone 8/5 on double double even at perfect play which I seem to be able to play (because the beer is now $4.50 a bottle) you can't come close to winning at. Last I checked if you drink more you gamble more I guess that is something at least pot-of-what has yet to become because they keep increasing the beer prices. I don't think they have a clue when it comes to a video poker bar of course that would make it too easy to drink and gamble at the same time. I do like the sports bar but I like alot of sports bar and there are ton's of good ones in Milwaukee that are cheaper with better food for the prices. One thing that hasn't changed over the years is the smell of the place, I wish everything else hadn't.
Slot Payouts Are PATHETIC!!!!
My wife and I frequent casinos across the US while traveling both for work and pleasure. We have several relatives that live in WI and usually visit there once every other month. Of all of the casinos we have been to, this one is the worst or close to it as far as slot payouts. Several times a year we take our older family members there but have only left winning once out of 50 times over the years. I suggest visiting some of the others throughout the state. I usually leave Lake of the Torches with more than I came in with on a regular basis. Other than the gulf coast, Vegas and Atlantic city, we usually hit most of the Indiana Riverboat Casinos on the Ohio River monthly. They payout much better than Potowatomi ever has. This is not to say you don't have your good days and bad like at any casino, I am just saying overall, this one is the TIGHTEST for slot payouts I have been to since the early 90's! Then again, you could walk in and maybe become RICH! I will say they do have a good selection of slots though for being outside of Vegas. The food is what you would expect for the price, and the Bingo room is fun. Good luck!
Review of Potawatomi Casino, Milwaukee WI
SLOTS: Great selection, best I've ever seen, but very tight.
TABLE GAMES: No idea, I'm a slot player. Gave it an average 3 , only because I was required to rate it.
CUSTOMER SERVICE: Good. Cocktail Waitresses have been frequent ( soda and coffee is free, alcohol is a charge ) and Fire Keepers are courteous , helpful and comp a meal here and there.
PLAYERS CLUB: Pretty good, they give a couple dollars as a bonus twice a month based on play. Points are earned somewhat quickly and can be exchanged for food or at the gift shop which has some interesting and unique items for sale.
Example:1600 points is equal to $16.00 food/shopping.
I've been told the points can be exchanged for cash at half the value.
GAMING ATMOSPHERE: Very fun, large casino.
AMENITIES: There is no Hotel , gave it an average 3, only because I was required to rate it.
FOOD & DRINK: Fire Pit Sports Bar has good food and drink. Had lunch Buffet once and it was so disappointing, never again. Sunday Brunch was pretty good. Trappers grill upstairs in food court is alright for fast food. Never tried the other restaurants.
Can count on fun and most likely food (if you ask for a comp), but as far as winning, don't count on it.
It has a lot of redeeming qualities that keep hundreds of people returning, but the slot payouts need improving.
Slot payouts are pitiful. The only thing I can suggest are the table games. At least you have a little more control over those payouts. Just beating a dead horse by giving them another thumbs down review on their slots. Good luck.
Pays Big? Not hardly
I've been going to this casino since it was just a little barn when it first opened. Over the years. my visits have been far fewer, not due to any changes in my financial situation, just that I have seen how their payouts have steadily gone down. I gladly spend the extra hour to drive to Madison and take my chances at DeJope. To anyone in the Milwaukee area, I'd suggest DeJope, Ho Chunk or the riverboats in Gary/Hammond. You stand a far better chance of your money lasting more than 20 minutes.
Well I've never once left here with more than i came in with. Take a look at their site no big winners here. That's not what I'm writing this review for, the reason I'm writing it is to warn people to avoid this place at all costs!! the one good review of this overly decorated money sponge of a casino has is more than likely by an employee. Steer clear you're better off buying a scratch off than going here.
I live within driving distance but i can tell you that Dejope or Ho Chunk has given me better payouts so if you're visiting the area the extra drive out of the way to either of those would be more worth it. I will never go back after the experience i had last night.
The guy sitting next to my girlfriend stole $20.00 out of the front pocket of her hoodie and when we went to security they said that "it was only $20.00? live and learn." I couldn't believe that they said that. They told us if it were more than $20.00 they might be able to help us. I'm sure the same wouldn't be true if i took a chip that fell on the floor and picked it up!? Unbelievable. Vegas this is definitely not. They are 1000X more helpful and curteous there. At a $20.00 expense to my girlfriend, heed this warning and avoid this casino at all costs!!
Tight doesn't begin to describe it.
This place is way too tight.
I was playing slots. I finally hit the bonus round (10 free spins). I didn't win enough to cover my initial bet.
Don't bother to play here.
Native American Casinos
It is best to remember that Native American casinos are for entertainment purposes only, most people do not go to get rich, they go to be entertained much like a trip, ball game or movie.
Native American casinos pay for programs for the elderly, education, police protection, fire protection, taxes both state and federal. When someone buys a lottery ticket and loses, I have never read about a review or how bad the lottery sucks.
Please go to Native casinos remembering what services they offer to the Native American community, state and federal. Only play what you can afford to play. I have gone many times and never think that I will leave rich. Sometimes I win, sometimes I lose.
Megwetch (Thank You)
...Kiss Your Cash Goodby...
...Waste of time and money. Slots are so tight they should be screaming. Used to be a great place to spend money and have fun, with a decent chance of winning something worthwhile. Now you can play a machine until your money runs out with very few wins, and if you get one it's always a lower value payout.
It's quite possible to stand around and watch people playing and not winning anything at all for multiple spins. Sheer greed seems to be behind it, and it has grown obvious to many of its former patrons.
Recently, at a restaurant that I frequent, the subject matter at my table turned to Potawatomi casino. Suddenly the restaurant owner and people at the surrounding tables suddenly chipped in with their own personal stories.
The casino should be investigated, I think some law is being broken on a federal level, but so far for whatever reason, the city and state haven't done anything. Forget it, save your money.
Times are tight, soooooooooooooo are the slots, all the money spent on the updates YOU are paying for.? Good luck all.
Not worth the trip
A trip to Potowatomi is only 30 minutes for us and another 30 and between my husband and I $200 if flown out the window would have done more good.? After pouring $40 to $100 in any machine it does not even yield a bonus in order to have a slightly good time.
The buffet is too expensive and the food is poor quality. The incentives that are sent in the mail are so filled with restrictions and regulations that by the time you finish reading them you have no clue what they have said and cannot participate on their terms, most machines require too high quantities of coins to play, not enough penny and two cent, too much smoke, rude clientele and customer service, what is it anyway.
I would expect to be treated quite well for the money we have poured into that place. Customer lines are long with 1/2 hour waits and no one cares. Like Reggie, we too have had it and hope we keep our promise to ourselves not to step foot in that place again.
I'd rather travel 2 hours and have some fun at least if I don't end up with much so I would have had fun playing anyway. it is a crime the way they haul the seniors in there and watch them pull their last dollar out of their purse and play it as if they will win a million and they go home broke. The Lord in his mercy should make the walls come tumbling down. .............no more for me either.
way below average
almost NO penny slots, the lower denomonation slots are so crowded, that it's impossble to find one.
the entire place is so smokey that a non-smoker trulely can't enjoy themselves.
Customer service is almost non-existant. Since they are more or less a "monopoly" they have no reason to
one good point is the food in Dream Dance and the Sports Bar.........really excellent. But even the food isn't enough of a reason for me to return. These opinions are based on many, many visits to the casino...........but no more
Not enought penny slots. The low end slots have too many multiple lines.
Buffet is great. Been there many times. Always happy with the food service there and elsewhere. Dream Dance restaurant is rated one of the best in the state.
Employees are hit and miss in attitude and service.$10 and higher tables sit empty while $5 are full. Doesn't make sense to me.
What a rip off!
The casino itself is beautiful. That's the only good thing I have to say. The new buffet is terrible - will never go back. Not enough one-cent machines, far too many high denomination machines that sit empty.
Who wants to play a multi-line $5.00 machine with 20 lines? Let's face it, we don't go in any casino with high expectations of a big win. However, to expect to have playing time on $20 isn't unreasonable to ask. You can sit in Las Vegas on a penny machine for hours, have your machine go way up in credits and then blow it all - but you have fun doing it and walk away satisfied that you had some nice hits.
Potowatomi? Forget it ... put a $20 in any machine, play for maybe 5 minutes and find you haven't had a hit, a bonus round -- nothing! Your money is gone just like that! You may as well throw you money directly in the toilet because you're not going to have a fun experience here. Wake up Potowatomi -- you need to install at least 300 or more 1 cent machines and get rid of all the 2 cent? & 5 cent machines. At least on a penny machine you have room to play for a long time (and they get your money anyway) but at least you won't have empty machines everywhere!
The worst casino I've ever been to
I will never go back there. I will also do anything in my power to discourage people from going there.
A stinky place, smokers are blowing at your face, no smoking gambling areas practically do not exist.
Slots just dont pay. If you need any help from the stuff, get ready to wait. Then observe slowly mowing chatting and having fun people who "work" there. Jammed ticket will take at least 30 minutes to recover.
I did not see such a poor service anywhere else. A place where I never actually see slot players being paid. I saw though blackjack players asked to leave, because they won something...
Cannot believe what these people just pulled off this past Sunday(4-19).They heavily advertised(via email and US Mail) 10X points between 7 and 9 AM. The place was packed..expected that..Over 25% of the machines were "out of service". What a blatant crock of crap. They were bascially forcing you to play larger denomination machines of their choice.
And they had table games sitting there empty because they were 10-25 dollar minimums. Dealers standing there doing nothing. HELLO management. Change the minimums on these table games and you will rip off even more people!This whole slot thing really has me miffed!
I cannot believe so many people continually put up with this crap! I am totally done..Tore up my players card and requested no more emails from Potawatomi..Stands for "you come, we take"!!!!